Total 4,774 front desk officer job vacancies in Others category in Singapore

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Roles & Responsibilities

1.Accounts receivables management.

• Ensure all invoices are processed/issued in accordance with Company’s policies and procedures.

• Input of AR invoices into accounting system.

• Ensure AR is promptly received and in accordance with credit policies.

2. Accounts payables management.

• Prepare expense/payment documentations for management approvals.

• Process staff claims in accordance with Company’s policies.

• Ensure all requests for payments are properly authorised and supported by relevant documentations.

• Input supplier invoices, debit and/or credit notes into accounting system

• Ensure prompt payments to legitimate creditors/vendors.

• Reconciliation of suppliers’ statement of accounts and follow up on discrepancies.

• Maintain proper records of approved vendors and vendor codes in accounting system.

3. Liaise with Group companies to account for related party transactions, e.g. services, intra-Group loans, reimbursements, allocated expenses, etc.

4. Input expatriate salary and related expenses into accounting system and ensure prompt payment.

5. Maintain/account for leases per requirements of “FRS 116 Leasing”.

6. Maintain/account for Fixed Assets (PPE) records and input relevant depreciation expenses.

7. Prepare documents for bank remittances to local and overseas recipients.

8. Handle Quarterly GST reporting and GST receivables/payables.

9. Monthly/Quarterly closing of accounts, bank reconciliation and management reporting.

10. Assist in preparing accounts schedules for purpose of audit/review by auditors.

11. Assist in preparing tax schedules to facilitate Tax Computations by manager/tax agents.

12. Other ad hoc duties.

Job Specifications/Requirements

• Minimum Diploma or Degree in Accounting, or other accounting professional qualifications like ACCA FIA Applied Skills level (ACCA level 2 under old scheme).
• At least 5 years of hands-on experience in an accounting position, experience with Full Set preferred.
• Knowledge/experience in Singapore taxation would be highly appreciated.
• Hands-on experience in using MS Word/Excel and accounting information systems (experience with SunSystems is a bonus, training will be provided).
• Meticulous, positive work attitude, willing to learn, and have a strong sense of responsibility.
• Proactive, able to multi-task and work with minimum supervision.
• Japanese language skills and knowledge would be a plus.

Other Information

• Singaporean or Singapore PR.
• Salary shall commensurate qualifications, work experience and capabilities.

Overview:

This role will support in the planning, coordinating, and operationalising of programmes under Department of Family Medicine (DFM).

Responsibilities:

Involved in Support team in planning, coordinating and operationalising of programmes

• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam errors for CA components (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

• Organize meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations

Requirements:

• Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experienced in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous.

Work Specifications:

• Location: Western area
• Working hours: Weekdays, 8.30am - 5.30pm. May need to commit to some weekends.

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Freight Operations Officer's main purpose is to support the Freight Team in performing the full scale of the operational function in air and sea freight forwarding. He/She needs to be detail-oriented, resourceful and analytical to manage resources cost-effectively. He/she requires organising and planning skills to ensure careful execution of projects according to customer requirements, as well as interpersonal skills, problem solving, negotiation and presentation skills for effective communication and management of stakeholders.

We're looking for a team player who is performance driven, proactive and agile in adapting to customer needs and make decisions independently. This position is part of a 6-members team that reports to the Head of Freight Services.

• Work Schedule: 5.5-days week, Mon-Fri 8.30am to 5.45pm, Alt Sat 8.30am to 1.30pm
• Work Location: Our office in Changi Airfreight Centre

MAIN DUTIES AND RESPONSIBILITIES

• To evaluate customers’ shipping needs and recommend appropriate freighting solutions.
• To work with shipping companies suitable schedules, negotiate with carriers and finding the best rates for all sea and land freight shipments.
• To review all shipping documentation ensuring compliance with company standards and trading regulations.
• To execute all incoming and outgoing shipments, including customs declaration, transport planning, project cargo handling, terminal service handling, bonded warehouse handling, dangerous goods handling, shipments tracking and billing.
• To assist/advise client on site where required.
• To coordinate with insurance companies and ensuring that cargo is covered for damage or loss during transportation.
• To monitor shipment at every stage of the shipping process, communicate with customers regarding shipment details and delivery schedules.
• To assess carrier performance based on customer feedback and implementing changes where necessary.
• To establish relationships with vendors and suppliers to develop new business opportunities.

REQUIREMENTS

• Diploma or Bachelor Degree in Logistics or related
• Minimum 2 years work experience in Freight Forwarding operations
• Valid Class 3 driving license

We are actively on the lookout for individuals who project self-confidence and exhibit unwavering dedication to achieving top-tier performance as valued members of our workforce. If you possess the ability to rapidly grasp new information and showcase exceptional communication skills, you are a standout fit.

This role affords you the flexibility to determine your work hours, all from the convenience of your home.

Your responsibilities primarily revolves

• The coordination of sales meetings with potential clients
• The communication of company updates to our existing clients
• The management of administrative tasks in cooperation with our sales services.

Given that this is a remote position with adaptable scheduling, it emphasizes the need for self-reliance and discipline. The salary range falls between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Are you a skilled and imaginative Front-End Developerlooking to make a mark in the dynamic world of advertising? Join our vibrant team at formul8 and play a pivotal role in crafting visually stunning and engaging digital experiences. Our ideal candidate is a web programming specialist who is not only capable of defining how the application looks but also how it works. A team player, he or she should also have a strong understanding of cross browser and device compatibility issues, including the best ways to work around them.

formul8 is a growing creative agency with an insatiable appetite for transforming visions into value. This full-time role is based in our Singapore office. We encourage every candidate to bring along 3-5 examples of your recent work if you are shortlisted for a face-to-face interview.

Core Responsibilities:

· Collaborate with the creative team to transform design concepts into captivating and responsive web sites.

· Covert UI/UX wireframes into code that reflects the desired visual effects.

· Build reusable codes and components, e.g. sliders, lightboxes, and templates.

· Create EDMs that are compliant across all email platforms like Outlook, Yahoo and Gmail.

· Ensure the technical feasibility of UI/UX designs.

Main Requirements:

• Competent in HTML5, CSS3, JavaScript, JQuery, PHP, MySQL database, Photoshop

· Experience with responsive design principles and frameworks.

· Proficient in Bootstrap and front-end frameworks/libraries such as React, Angular, or Vue.js.

· Strong experience with WordPress or any other CMS platform.

· Able to work in a Mac-based environment.

· Excellent problem-solving and communication skills, and able to work collaboratively in a team environment.

Highly Desired:

· Familiarity with WebGL, Three.js or Canvas.

· Able to develop an e-commerce website with payment gateways.

· Good understanding of asynchronous request handling, partial page updates, and AJAX.

· Experience with Google Analytics, SEO, UTM or other tracking and measurement tools.

· Hands-on knowledge of mobile app development.

Interested candidates, please send us your CV, expected remuneration and a softcopy of your portfolio to [email protected]. Only shortlisted candidates will be notified.

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Position Overview:

As the Group's CFO, you will play a pivotal role in shaping the financial strategy and direction of the organization. Reporting directly to the Chairman and Chief Corporate Officer, you will be responsible for overseeing all financial aspects of the company which include, but aren’t limited to, ensuring revenues and expenses stay in balance, overseeing FP&A (financial planning & analysis) functions, making recommendations on mergers and acquisitions, working with department heads to analyze financial data and craft budgets, attesting to the accuracy of reports and consulting the Board of Directors on the Group's strategic direction.

Key Responsibilities:

Financial Strategy and Planning

• Develop and execute the company's financial strategy in alignment with its overall business objectives.
• Lead the annual budgeting and forecasting processes, providing insightful analysis and recommendations to support strategic decision-making.
• Identify opportunities for financial optimization, cost reduction, and revenue enhancement.

Financial Reporting and Analysis

• Prepare accurate and timely financial reports, statements, and presentations for internal and external stakeholders, including the board of directors and investors.
• Analyze financial performance, trends, and variances, and present actionable insights to drive informed business decisions.

Risk Management and Compliance

• Ensure compliance with financial regulations and reporting requirements, both locally and internationally.
• Develop and implement robust internal controls to mitigate financial risks and safeguard company assets.

Treasury and Cash Management

• Manage the company's liquidity and cash flow to support operational needs and investment opportunities.
• Monitor and optimize working capital and financing arrangements to enhance financial flexibility.

Mergers & Acquisitions

• Evaluate Mergers and Acquisitions (M&A) opportunities to create shareholder value.
• Manage the risks of the whole M&A process.

Team Leadership and Development

• Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and continuous learning.
• Provide guidance and development opportunities to enhance the team's skills and capabilities.
• Ensure timely compliance to all statutory (including SGX), accounting, tax reporting and disclosure requirements

Qualifications and Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration; MBA or CPA designation preferred.
• Capacity as a CFO / VP of Finance / Controller in a Singapore public-listed company, with exposure to international operations.
• Strong technical skills and understanding of financial and accounting principles, regulations, and best practices.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional leadership abilities, with a track record of building and managing high-performing finance teams.
• Effective communication and interpersonal skills, with the ability to engage with diverse stakeholders.
• Proficiency in financial software and tools, as well as good MS Excel skills.
• High level of integrity, ethics, and a commitment to maintaining confidentiality.

Interested candidates, please send your detailed resume to:

Jacqueline Ng Shin Yee

Diretcor (People, Performance & Staffing)

[email protected]

EA Personnel Reg. No.: R1104502

We regret that only shortlisted candidates will be notifed.

Responsibilities:

• Processing client data in the system
• Assist in scanning and uploading client document in the database
• Archived document in warehouse when required
• Perform administrative support to the team when needed

Requirements:

• Min GCE O Level & above with 1-3 years of administrative support experience
• Good working experience in banks/financial institutions is preferred
• Good team player
• Ability to work under stress & meticulous
• Good communication & interpersonal skills

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23968

We regret that only shortlisted candidates will be notified

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

The primary job duties and responsibilities include but not limited to the following:

• Organise and oversee PR activities and ensure effective communication with the media and the public
• Develop PR Campaigns
• Collaborate with internal teams
• Edit and update promotional material and publications
• Prepare and distribute Press Releases
• Track media coverage and follow industry trends
• Develop and enforce policies
• Schedule Shareholder Events
• Gather and Analyse data
• Manage Communication with Shareholders
• Ensure Compliance of notifications with regulatory bodies

Applicants must have the following qualifications:

• Tertiary Education in Communications / Journalism
• 10ys+ experience in international marketing
• Creative mind and excellent communication skills
• Project Management experience
• Practical experience with digital marketing
• Language proficiency in English, Finnish and Swedish

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities

· Attend to guests’ inquiries and provide prompt responses and assistance

· Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

· Develop and maintain professional relationship with house guests and extend service whenever required

· Manage front office operations and optimize solutions to ensure guests satisfaction

· Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

· Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

· Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

· Work closely with other departments and co-workers as part of a team

Requirements

· Able to communicate effectively in a fast paced environment

· Customer service oriented to provide quality service standards

· 1-3 years of experience in a similar capacity, hospitality or tourism

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Ability to work effectively in an innovative, fast-paced and multi-tasked environment

Job Descriptions

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to guest’s complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like event guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Requirement

• One year plus of front desk agent, Receptionist or similar working experience preferred
• Excellent communication and organizational skills
• Well-groomed, professional appearance
• Available to work shifts, over weekends, and on public holidays
• Hearing and visual ability to observe and detect signs of emergency situations
• Knowledge and/or ability to operate a computer and reservation system

Working hours

• 5 Days Work Week, 44hrs

**6-Month Contract**

Working Location: CBD

Responsibilities:

• To provide administrative support as require
• To perform clerical functions of scanning, uploading of documents into database and packing the files for storage
• To process client on-boarding data entry
• To perform other ad-hoc assigned tasks by management.

Requirements:

• Possess Diploma/Degree with min 1year experience in operations
• Ability to work independently and multi-task
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23967

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Reservation Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Job Description

• Collect installments from customer.
• Scan documents to PCOM system
• Answering phone calls
• Instalments reminders to customer
• Fax repo letters to towing agencies.
• Calling customers for GIRO or cheque returns.

Job Requirement

• At least 1 Year (s) of working experience in the related field is required for this position.
• Must be able to speak , read and write in English and Chinese.
• Must possess at least O level .

Brief description of the Hotel

Hotel Re! is a modern-retro themed boutique hotel in Singapore offering easy access to Singapore's major tourist attractions, and convention centres.

Job Descriptions

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Job Requirements

• 1-2 year of experience

Working hours

• Shift work

Job Description

• Collect installments from customer.
• Scan documents to PCOM system
• Answering phone calls
• Instalments reminders to customer
• Fax repo letters to towing agencies.
• Calling customers for GIRO or cheque returns.

Job Requirement

• At least 1 Year (s) of working experience in the related field is required for this position.
• Must be able to speak , read and write in English and Chinese.
• Must possess at least O level .

Requirement

- Must have attended Lifting Supervisor's course & Safety Liaison Officer's course

- Must have Completed Secondary education and Computer knowledge

- Possess Class 3 driving license

- Possess Forklift license with 5 tons and above

Duties and Responsibilities :

- Overall in charge of the safety of the stevedoring operation carried out on board vessel and wharf side.

- Assist in incident or accident investigation,

- Conduct a Tool box meeting.

- Review the established Lifting Plan, Safe workProcedures or Risk Assessments had been brief to the work crew,

-Any other duties assigned by the responsible person, which is necessary for theSafety and Health of employees at work,

- Ensure all lifting equipment and machineries are inspected and records are up to date.

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Reporting to the front office manager, this position plays a pivotal role managing the administration for the department.

Key responsibilities

• Managing the administrative matters for Front Office Department
• Ensure all the submission of reports, documents, and claim submissions are on time.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
• Assist with responding to guest’s reviews on online platforms.
• Manage reservation for VIP or request from the Executive Office.
• Attend to guests’ inquiries and provide prompt responses and assistance.
• Work closely with other departments and co-workers as part of a team.
• Supporting other operational roles whenever required.

Ideal requirements

• Workforce Skills Qualifications (WSQ) certifications with regard to hospitality/customer service
• Experience in Guest Services, with a strong knowledge of LEE; Listening, Engagement, Empathize
• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Excellent communication, guest service and time management skills
• Able to organize, plan ahead and manage workload
• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

As a Guest Relations Officer, we rely on you to:

Enhance guest relations and loyalty scores
Provide support to ensure a smooth and efficient Guest Relations Operation
Handle all guest requests in a timely, professional and efficient manner
Provide all-rounded guest services such as checking in and out
Contribute towards a memorable dining experience for all guests.

We are looking for someone who:
Has strong interpersonal and communication skills
Enjoys working as part of a team
Has a can-do attitude
Is a self-starter
Enjoys crafting best-fit solutions for guests

Minimum one year experience in the hospitality industry.

Prior experience in a similar front-facing role, hospitality, luxury retail, or airline industry would be advantageous

Confident and charismatic personality with great attitude towards customer

Attention to detail and ability to prioritise and multitask

Required to perform shift work including weekday evenings, weekends & public holidays

Responsibility:

• Design, develop, and maintain the frontend of the Multi-Cloud Portal.
• Gather and analyze user feedback, identifying areas for improvement and prioritizing feature development accordingly.
• Implement best practices for web development, ensuring the delivery of high-quality code while adhering to performance, security, and accessibility standards.
• Maintain comprehensive documentation of portal design, features, and functionality, effectively communicating with technical and non-technical stakeholders.
• Continuously evaluate new technologies and techniques to enhance the engineering capabilities of the team.
• Proactively identify and troubleshoot issues, implement necessary fixes, and ensure portal stability and optimal performance.

Requirement:

• A minimum of 2 years of experience in frontend frameworks, with expertise in ReactJS (preferred), AntD, Micro Frontends, and Webpack.
• Strong problem-solving and analytical skills.
• Demonstrated ability to work effectively independently and as part of a collaborative team.
• A genuine passion for web development and a strong desire to learn and adapt to new technologies.
• Mandarin efficiency for Chinese Speaking countpartsFront End Developer

Company Overview:

The MCI Group of companies is a vibrant and swiftly expanding entity located in Singapore, with a focus on recruitment and outsourcing endeavours. We are actively in search of a seasoned and driven individual to assume the position of Deputy Chief Executive Officer, overseeing Recruitment, Outsourcing, and Work-Pass Business. This role holds significant importance in influencing and implementing our talent acquisition and outsourcing strategies, while also ensuring adherence to statutory regulations in Singapore.

Why join us?

• Birthday Leave

• Festive Leave

• Sponsored Leave for Incentive Trip

• Incentive Trip

Key Responsibilities:

[1] Strategic Leadership:

· Collaborate with the CEO and other Senior Leaders/ Team Leaders to develop and execute the overall business strategy.

· Drive the development and implementation of recruitment, outsourcing, and work-pass business strategies aligned with the company's goals. Ensure that the company can achieve both financial and corporate goals.

[2] Talent Acquisition:

· Oversee the end-to-end recruitment process, ensuring the timely and effective hiring of top talent.

· Implement innovative and efficient recruitment strategies to attract and retain high-caliber professionals.

· Foster relationships with educational institutions, industry groups, and other talent sources to ensure a robust talent pipeline.

[3] Outsourcing Operation Management:

· Lead the outsourcing unit, identifying opportunities for efficiency and cost-effectiveness.

· Establish and maintain relationships with outsourcing partners, negotiating contracts, and ensuring service-level agreements are met.

· Monitor and evaluate the performance of outsourcing partners to drive continuous improvement.

· Ensure that the operational side of outsourcing is functional and independent.

[4] Work-Pass Compliance:

· Stay ahead of changes in Singapore employment laws and regulations related to work passes.

· Ensure the company's compliance with all relevant statutory requirements regarding work passes and immigration.

· Work closely with legal and compliance teams to mitigate risks associated with work-pass processes.

[5] Cross-Functional Collaboration:

· Collaborate with other departments such as HR, Finance, and Support to ensure seamless integration of recruitment and outsourcing strategies.

· Provide leadership and guidance on workforce planning, ensuring alignment with business objectives.

· Manage and lead the Foreign Worker Team.

· Support Foreign Worker team in the acquisition of major corporate clients.

[6] Data-Driven Decision-Making:

· Utilize data analytics to assess the effectiveness of recruitment and outsourcing strategies.

· Implement key performance indicators (KPIs) to measure success and drive continuous improvement.

[7] Client Relationship Management:

· Cultivate and maintain strong relationships with key clients, ensuring their needs are understood and met.

· Collaborate with the Business Development team to identify new business opportunities and expand the client base.

[8] Financial Management:

· Collaborate with the Finance Manager to develop and manage budgets for the recruitment, outsourcing, and work-pass business units.

· Monitor financial performance, identify cost-saving opportunities, and ensure the profitability of operations.

Qualifications and Experience:

1. Proven experience in a senior leadership role, preferably in recruitment, outsourcing, or a related field.

2. In-depth knowledge of Singapore employment laws and regulations. Must be well aware of MOM Regulations.

3. Strong negotiation and contract management skills.

4. Excellent interpersonal and communication skills.

5. Demonstrated strong ability to develop and implement successful talent acquisition strategies.

6. Minium 8 ~ 10 years of relevant work experience in these industries.

7. Hands on person who is positive, pro-active and sales driven.

8. Business development and handling sales from corporate clients

9. Must be able to represent the company as required, including attendance at industry events and public meetings.

Education:

1. Bachelor’s degree in human resources, business administration, or a related field.

2. A master’s degree would be an advantage. Ideally, it would be preferable to have a background in finance and business management.

3. Need to possess a CEI Certificate.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]