Total 1,654 lead buyer job vacancies in Others category in Singapore

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills

Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration..

This role aims to take the lead of one of our Calypso back office IT team in Singapore, in project mode as well as in maintenance mode, to support the “build and run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

“Run the bank” and “Build the bank” are the first missions of our IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

Main responsibilities

As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the bank’s FX and Money market Platform developed around Calypso, a software package from Nasdaq, and in house’s solutions.

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate run and build the bank.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Release management

• Define and implement in coordination with the release schedule of the Calypso applications
• Supervise and coordinate the release activities with the various stakeholders (I.e. Build team, Application Support…)
• Contribute in the continuous improvement of the release processes, tools and automation

Application monitoring responsibilities

• Define and implement in coordination with build team the needed application monitoring
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and other IT teams)

• Provide level 1, 2 and 3 application support to the business users (E.g. trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The delivery manager should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Proficient in software development life cycle and Devops concepts
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools
• Strong analytical or troubleshooting skills
• Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
• Knowledge of monitoring solution (E.g Splunk…)
• Strong perseverance and diligence towards attaining goals and effective time management
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Self-starter and ambitious

Other Professional Skills and Mind-set

• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (Bonds, Repos, Securities…)
• Exposure to Capital Market FO/BO system (E.g. Calypso, Kondor+, Summit, Murex…)
• Autonomy to include implicit deliverables in assignment based on best practices
• Strong appetite to learn both functional and technical new domain
• Appetite to participate to technical market trends and communities
• Careful observance of standards and processes
• Strong sense of confidentiality

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in ASIA region : (9am – 6:30pm SGT)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Maltem Asia is seeking an ETL Talend Lead based in Singapore.

Role Summary:

• Design, develop and deliver data integration/data extraction solutions using TALEND and Control-M for flow scheduling.
• Lead and mentor Talend Development Team.
• Bring in Governance around Code quality and norms & guidelines.
• Lead technical projects like upgradation, maintenance, decommission and improvements.
• Working closely with the Design Team.

Duties & Responsibilities:

• Design, Develop and Deliver Data Integration/Data Extraction solutions using Talend and Control-M for flow scheduling.
• Interact with stakeholders to understand and implement new requirements
• Migration experience from ETL IBM DataStage to Talend is plus.
• Building process and documentation of best practice, coding norms and guidelines, CICD process and Quality delivery.
• Debug data quality issues by analyzing the upstream sources and provide guidance
• Work closely with Architecture & designer in understanding business requirement and challenge them if it’s not following best practices.
• Able to lead-by-example, Mentor and train peers.
• Maintains an in-depth knowledge of business operations and understands the technical scope and objectives of each project.
• Ensure that proper testing and quality control processes are established, implemented, and followed to enable high data integrity, volumes, and frequency.
• Provides support to Business Partners in analyzing specific business initiatives and identifying the appropriate application system solution through integration of processes, systems and information to fulfill business objectives.
• Closely working with Designers from Global Team.

Must Have Skillsets :

• 10+ years relevant experience on TALEND.
• ETL Talend 8, Talend 7.x, Unix, SQL
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Knowledge on Multi-Cloud Tenant and PaaS Architecture
• Data Integration design using multiple data format such as:
• Database, Flat File, XML, CSV, IDOC, mainframe
• Should have worked with optimizing techniques – adding Indexes, Caching, Lookups, etc
• Proven track record in using programming languages such as :
• Python
• JAVA
• KAFKA
• Ability to prioritize and handle multiple projects.
• Ability to Lead the Team, Mentor and conduct Training.
• Process oriented with good documentation skills.
• Solid understanding of Agile Development methodologies and software project life cycle (SDLC) and associated methodologies.
• Excellent verbal and written communication skills with the ability to establish deep understanding of business or customer issues.

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

CEG is launching its first campus in Singapore and is looking to bring on a strong team of Montessori educators to spearhead this new opening.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Mid-Market is a part of Meta’s Small and Medium Business Group, a global sales function focused on connecting small and medium businesses around the world with their customers and helping them grow through Meta's advertising solutions. Small and Medium businesses are the backbone of the Asian economy and our mission in SMBG is to drive growth and transformation for our partners by cultivating trust and inspiring innovation.

Meta is seeking an exceptional sales leader to build, motivate and empower a team of Account Managers that partner with clients across Japan to maximize returns from their marketing investments with Meta through consultations, campaign optimization, education and support. In addition to developing a high-performing consultative sales team that exceeds quarterly revenue, operating KPIs, and product goals, this role will collaborate with other teams and regions to define, test and scale strategic programs that grow the market and improve the Meta experience for clients.

Ideal candidates possess exceptional ability to coach / develop / motivate team members, a passion for growing business through rigorous sales planning and consultative techniques, a keen eye for process improvement and a willingness to roll up sleeves to execute tactics. Success in this role requires the ability to thrive in a dynamic and changing environment, think strategically while being on top of operational goals, and motivate others to help achieve results.

Responsibilities

• Coach, develop and motivate a high-performing sales team to drive Meta customer metrics against territory goals with both a consultative approach and scalable approach
• Empower the team with relevant expertise and resources to deliver strategic advice, advertising solutions tied to client objectives and tactical policy / troubleshooting guidance
• Establish team goals and work with team to devise strategies and tactics to execute, measure and scale results
• drive a high level of operational rigour across sales and business operations
• Collaborate with other Meta teams and regions to develop and drive programs that grow the market and/or improve the Meta experience for clients
• guide team to identify and drive opportunities with a test-and-learn mindset
• Team development including recruiting, training, mentorship and career guidance
• support every individual to realize their full potential

Minimum Qualifications

• Experience reaching and exceeding sales revenue goals by building trust with clients and driving customer growth through consultative sales and scalable programs
• Fluency in English and Japanese are required as this role will collaborate with external stakeholders whose usual business language is Japanese
• Bachelor's degree or equivalent practical experience
• Experience inspiring, leading and developing others, directly managed or as a peer
• Experience leading cross functional teams through change and driving operational excellence through data, process & systems
• Knowledge about the digital ecosystem and business landscape in Japan
• 10+ years of client service or sales and marketing experience

Preferred Qualifications

• Strong working knowledge of the digital marketing industry and experience with direct response online and social advertising campaigns
• Prior work experience and strong working knowledge of digital media and direct response marketing
• Proven direct sales team management experience

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

about the client

Our client, a leading global reinsurer, offers their clients a wide range of reinsurance solutions.

about the job

In this position as an Reinsurance Operations Team Lead, you will be in charge of a team of experienced Technical Accountants and oversee the administration of insurance and/or reinsurance accounts and contracts (Facultative). From establishing, maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and managing the related cash flow. You will also be expected to support the underwriters in administrative activities related to the underwriting process.

In order to be successful in this position, the ideal incumbent will be responsible for entries (Facultative) in the system, check and process of accounts and claims advice and clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers.

The ideal incumbent should come with some team management experience and comfortable leading/managing a team of up to 10. You would be expected to set the stage for a high-performing and successful team by providing coaching and support to direct reports, setting individual performance and development objectives and supporting employees in reaching them and reviewing their performance.

** Strong experience in Reinsurance (Facultative)

** Comfortable handling the end to end work in operations (technical accounting, credit control, claims)

** Team management experience or display strong leadership skills

** Excellent benefits, stable environment, low attrition & career progression

skills & experience required

• 8+ years of experience in the reinsurance(Facultative) operation function such as technical accounting, underwriting assistant and/or credit control function
• Some team management experience or display strong leadership skills
• Strong analytical skills and accuracy
• Sense of reliability and responsibility
• Self-motivated, flexible and highly adaptability to changes

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents. If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within theChief Technology Office, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels

• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers

• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise

• Ensures the reliability, availability, and performance of PAM systems leveraging vendor products including CyberArk, BeyondTrust, Microsoft, and HashiCorp Vault

• Develops and maintain automation scripts and tools to streamline PAM operations and reduce manual intervention

• Responds to and resolve incidents related to PAM systems in a timely manner

• Conducts regular security assessments and audits of PAM systems

• Works closely with Technology Teams to ensure seamless integration and operation of PAM systems

• Provides weekend coverage on Saturday and Sunday from 8 AM to 5 PM SGP, when needed

• Participates in an on-call rotation for after-hours support as needed..

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science, Engineering, Mathematics or other related disciplines

• 5+ years or equivalent expertise in site reliability engineering

• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform

• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)

• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines

• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.

• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)

• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)

• Experience with troubleshooting common networking technologies and issues

• Ability to identify and solve problems related to complex data structures and algorithms

• Ability to expand and collaborate across different levels and stakeholder groups

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=21b93c1870dfde88b34a086076603f0e

• Work with the Business Offfice Manager/HOD to establish and implement policies for billling
• supervise daily billing activities to ensure accuracy and timeliness
• process claims with internal and external parties in timely manner
• reviewing of monthly unbilled receivables
• plan career development and job redesign for subordinates
• other ad-hoc duties as assigned

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

Reporting to the Deputy Director, Operations, Planning & System, the candidate will be responsible for the business operations of the Patent Search, Examination & Analytics (SEA) Unit.

You will –

· Be responsible for business and operational excellence of internal and contracted processes through the management and continuous improvement of workflow and system

· Ensure business continuity and operational efficiency of internal and contracted processes and address issues when they arise

· Analyse data for reporting, capacity planning and process improvements

· Monitor unit’s productivity and quality performance to ensure targets are met

· Ensure optimal utilisation of resources

· Review whether internal controls are sufficient and effective to mitigate risks

· Lead a team and provide guidance to team members

· Lead studies and implement process improvement and innovation projects

· Support Deputy Director in unit’s planning for budget, capacity and performance

· metrics

· Manage unit’s procurement and administrative functions

· Undertake ad hoc unit projects assigned

Are you the one? Please write to us if you have/are:

• A degree in any field with 5 to 8 years relevant working experience. Background in patents, experience in data analysis, knowledge in Power BI/Tableau and business process optimisation is a plus

• Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines

• Analytical, resourceful, able to work independently and in a team

• Able to drive process improvements using evidence-based/data-driven approach

• Proficient with Microsoft Office applications and in particular Microsoft Excel

• Experience in budgeting/forecasting is useful

• Able to write and communicate clearly, concisely and logically

• Able to engage internal and external stakeholders

• Proven work experience in Operations Management or similar role

To apply for this position, please email your CV to [email protected]

Job Purpose:

· Develop and deliver the most appropriate and comprehensive product range for each category that maximizes profitability through buying efficiencies, pricing and sales strategies

Responsibilities:

· Merchandising support in areas like category/stocks/market planning, pricing

· Knowledge of shipping documentation and co-ordination with forwarders, shipping companies, locally and overseas

· Maintain relationship with existing suppliers and source new suppliers for future products/brands

· Conduct training on new product and seasonal launches

Ad-hoc

· Able multi-task

Competencies

Behavioral

· Demonstrates creativity, integrity, passion and self-motivation

· Ability to make decisions, meet targets and work under pressure and managing workload with little direction

· Has business-like approach, uses tact and diplomacy when negotiating

· Absorbs and assesses information quickly

· Enjoys dealing with people whether by phone or in person

· Team Player

Functional

· Knowledge on key business drivers (eg: pricing, promotion, assortment, margins)

· Knowledge on financial retail calculations – OTB, markdowns, margins

· Negotiation skills

· Well versed in Microsoft office, especially excel. Good worksheets skills to generate structured reports

· Skilled in Photoshop/Illustrator is a good tool to have for needed alternations

· Able to communicate with intermediate writing skills for the bilingual languages ie Mandarin and English, in order to communicate with Mandarin speaking supplier.

· Possesses Diploma in Fashion Design will be prioritized

Who We Are:

The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they’re ready with exciting, memorable and safe sports betting experiences to entertain billions of players worldwide.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Team

OpenBet is sport. The world's top sports betting brands choose OpenBet as their partner for world class content, leading tech and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide.

As a Development Lead you will be a part of our OpenServices team with a focus on one of our key accounts, leading a team of Software Engineers developing new features and maintaining the customers’ core Sportsbook.

Want to be part of our evolving future growth?

The Goal

OpenBet are looking for an experienced Development Lead to join our team of skilled engineers. In this role, you will be responsible for delivering scalable solutions that run on our leading cutting-edge sports betting platform. This will ensure you take our products and your career to the next level.

What you’ll be doing

• Technical leadership: Understand the platform and technologies used and guide future direction
• Team leadership: Coaching, support, and development of the team
• Customer liaison: A trusted point of contact between OpenBet professional service teams, our customers, and partners
• Incidents: Management of, and escalation path for live production incidents

Key Tasks

• Build and maintain functionality for our sports platform
• Manage a mixed team of approximately 5 Software Engineers
• Manage and contribute to technical end-to-end delivery of projects
• Become a primary point of contact for and maintain strong relationships with both external and internal customers
• Lead design and code reviews, set coding standards and ensure they are met by deliverables
• Ensure engineering best practice principles are always applied
• Design solutions that are compatible with the strategic direction of the company
• Participate in an on-call support-rota for the production system.

Must Have Skills

• 5+ years of experience building web applications and 2+ years experience managing development teams
• Experience interacting with customers, external partners and business stakeholders
• Demonstrable talent coding (preferably in Java & TCL)
• Good knowledge of large-scale website or application architectures and technology stacks
• Experience working with applications distributed across multiple data-centers
• Strong sports betting knowledge
• Good understanding of relational databases (preferably IBM Informix)
• Experience deploying software to production environments

Nice to Have Skills

• Automated testing and CI/CD (preferable good knowledge of Jenkins)
• Release management and configuration management experience.
• Experience working in a regulated industry

What we can offer YOU:

Attractive benefits, an open and supportive environment as well as a modern and exciting workplace

• The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow
• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!
• And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career

OpenBet is an equal opportunity employer committed to a diverse and inclusive work environment.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

We are looking for an experienced Delivery Lead specializing in Oracle Cloud Infrastructure (OCI), AWS, and Oracle Database Administration to lead cloud operations and support. This role requires deep technical expertise in cloud infrastructure and database management, with a focus on optimizing performance, maintaining security compliance, managing costs, and responding effectively to incidents. The Delivery Lead will work closely with cross-functional teams to ensure seamless and efficient cloud operations, high service reliability, and compliance with operational standards.

Responsibilities:

Cloud Monitoring and Alerting:

• Implement comprehensive monitoring for OCI (primary), Oracle Database, and AWS infrastructure.
• Define alert thresholds, escalation policies, and proactive monitoring to ensure system health and uptime.

Oracle Database Administration:

• Perform administration tasks for Oracle Databases hosted on OCI, including setup, configuration, performance tuning, and troubleshooting.
• Implement high-availability configurations, ensure data integrity, and conduct regular performance assessments.

Security and Compliance:

• Establish robust security practices, including logging, threat detection, and compliance monitoring.
• Enforce IAM and user permissions following best practices to secure cloud and database environments.

Backup and Disaster Recovery (DR):

• Automate backup and recovery processes, ensuring database and cloud data resilience.
• Design, test, and validate DR plans regularly to ensure quick recovery and minimize downtime.

Cost Management and Optimization:

• Regularly review cloud and database usage, identify cost-saving opportunities, and implement FinOps practices to streamline financial operations.

Performance Monitoring and Optimization:

• Define metrics an performance benchmarks for cloud infrastructure and database performance.
• Collaborate with application and database teams to optimize performance and troubleshoot issues as needed.

Incident Response and Root Cause Analysis:

• Develop and refine incident response processes, performing root cause analysis and applying quick resolutions to meet SLA requirements.
• Escalate incidents to upper-level support or third-party vendors as required and ensure prompt workarounds.

Documentation and Knowledge Sharing:

• Document cloud and database architecture, resource configurations, and troubleshooting procedures.
• Maintain updated runbooks, facilitate knowledge transfer sessions, and compile handbooks for handling known issues.

Routine Maintenance:

• Apply security patches and software updates for cloud and Oracle Database environments, ensuring they meet the latest security and performance standards.

Vendor and Stakeholder Collaboration:

• Collaborate with managed service vendors and internal teams to implement infrastructure changes and verify application performance.
• Work with FPT to continuously refine severity definitions based on system behaviour and feedback.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5-7+ years of experience in cloud operations with a focus on OCI, AWS, and Oracle Database Administration.
• Strong knowledge of cloud monitoring tools, security compliance frameworks, and IAM policies.
• Proficiency in Oracle Database administration including installation, configuration, patching, tuning, and backup/recovery.
• Experience in cost optimization (FinOps) and incident management.
• Proven ability to develop and execute Disaster Recovery plans.
• Excellent documentation, communication, and collaboration skills for efficient teamwork.

Preferred Qualifications:

• Certifications in OCI, AWS, and Oracle Database Administration (e.g., OCI certifications, Oracle Database certifications, AWS Certified Solutions Architect).
• Experience with infrastructure-as-code and automation frameworks.

• Conduct third party and second party audit to ensure compliance to relevant medical device quality standards and regulatory requirements.
• Ensure complete management of audits from planning, conducting audit, compliance assessment, report generation and timely submission, follow-up audits.
• Continual Improvement champion

Specific responsibilities;

• Lead audit team and conduct audit for initial, surveillance and re-certification audit in a professional manner.
• Ensure that SGS Knowledge Procedures are followed for relevant product under their expertise.
• To carry out customized audit as required by Knowledge business.
• Conduct training courses under their specialty.
• Provide market information to the management team on new market trend and business opportunities.
• Staying updated with changes in medical device regulations and standards, maintain a deep understanding of the regulatory landscape.
• To carry out any additional task as required by Operation / Certification Manager

Requirements:

• Degree in Chemistry/ Biology / Microbiology/ Food Technology / Pharmaceutical / Computer/ Software Technology (IT)/ Electronic/Electrical/Mechanical Engineering
• Diverse experience as an auditor in different industries.
• A strong understanding of relevant medical device regulations and standards is essential. Knowledge of regulatory frameworks, such as the U.S. FDA's regulations (21 CFR Part 820), ISO 13485, and other international standards, is crucial.
• 5 years full time working experience in R&D and/or QA in relevant industries.
• Preferably prior auditing experience (Example: ISO 13485, ISO 9001)
• Preferably completion of recognised ISO 9001and ISO 13485 Lead Auditor Course
• Good communication, negotiation, and interpersonal skills
• Acts quickly and decisively.
• Be able to work independently with high level of initiative and resourcefulness.
• Self-motivated, meticulous

Hi,

Immediate hiring!

Min 1 to 2 Greenfield Implementation

Min 8 to 10 years of Relevant year of Experience

Understanding Business requirements, Blueprint.

Interacting with the Business Users

Should have worked on Implementation project.

Excellent understanding of Employee Life Cycle Management process in Global organizations

System configuration in accordance with Solution Design & Configuration Workbook / Business Blueprint

Ability to work independently.

Experience with data migration and integration processes.

Strong understanding of payroll concepts, calculations, and deductions

Regards

Kshama

+91 9833964181

[email protected]

Responsibilities:

• As a Technology Delivery Lead, you will be responsible for managing the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.
• Your day-to-day activities will involve driving profitability and continued success by managing service quality and cost, as well as leading delivery.
• Additionally, you will proactively support sales through innovative solutions and delivery excellence.
• You are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions.
• You will also engage with multiple teams and contribute on key decisions.
• Furthermore, you are expected to provide solutions to problems that apply across multiple teams.
• Develop and implement strategies to improve service quality and cost efficiency
• Collaborate with sponsors to manage scope and risk of technology projects
• Lead and manage the delivery of large, complex technology projects
• Proactively support sales through innovative solutions
• Drive delivery excellence and ensure profitability

Requirements:

• Expert proficiency in Accenture Delivery Methods (ADM) is required.
• Expert proficiency in Enterprise Architecture Planning (EAP), Expert proficiency in Service Delivery, Expert proficiency in Delivery Excellence, and Expert proficiency in Technology Architecture Implementation are recommended.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description: B2B SaaS RegTech Lead Generation Specialist

We are looking for a B2B SaaS Lead Generation Specialist to drive new business opportunities and optimize the sales funnel in the rapidly evolving RegTech industry. The ideal candidate will collaborate closely with the Sales Leader, develop targeted lead generation strategies, and manage a robust pipeline of high-quality prospects.

Key Responsibilities:

• Lead Generation & Pipeline Building
  Develop and execute lead generation strategies targeting decision-makers in compliance and regulatory sectors. Leverage digital marketing tools, cold outreach, and networking events to generate a consistent pipeline of qualified B2B SaaS leads.
• Sales Funnel Optimization
  Partner with the Sales Leader to refine and scale the sales funnel, ensuring smooth transitions from lead generation to conversion. Provide insights on lead quality, pipeline health, and propose strategies for improving conversion rates.
• Market Research & Targeting
  Conduct market research to identify potential clients and emerging opportunities within the RegTech sector. Focus outreach on key verticals such as financial services and regulatory bodies. Remain abreast of industry trends, competitors' activities, and market conditions to pinpoint fresh business prospects effectively.
• Cross-functional Collaboration
  Work closely with Marketing, Product, and Client Success teams to align lead generation efforts with product offerings and customer needs. Assist in creating marketing materials such as case studies, webinars, and demos for RegTech prospects.
• Data-Driven Lead Management
  Track and report on lead generation metrics such as conversion rates and customer acquisition costs. Use CRM and SaaS analytics tools to manage leads and optimize campaigns.
• Consultative Prospect Engagement
  Engage with potential clients to understand their regulatory challenges and provide tailored SaaS solution demonstrations, building strong, long-term relationships.

Key Attributes:

• Proven B2B SaaS sales experience, ideally in RegTech, FinTech, or compliance sectors.
• Strong lead generation skills with a history of driving new business.
• Analytical mindset with the ability to track and improve sales funnel performance.
• Proficiency in CRM platforms and marketing automation tools.
• Excellent collaboration and communication skills across teams.
• Consultative selling approach, understanding client needs and providing solutions.
• Adaptability in a dynamic RegTech environment with a self-starter mentality.
• Self-motivated and goal-oriented with a proactive approach to identifying and seizing new business opportunities.
• Possess exceptional communication and interpersonal skills, enabling me to effectively convey complex information in a clear and concise manner.
• Diploma in business, marketing, or a related field (preferred but not required)
• Strong presentation skills and ability to do demonstrations of SaaS solutions
• Candidate who possesses network within the FinTech industry will be considered for higher position

This role is critical for expanding our footprint in the RegTech space and will focus on optimizing the sales funnel for sustained business growth.

FS Study Lead

Resposnibilities

• Drive the overall detailed study on FX Chain transformation, Define long term strategy and implementation models across the APAC sites depending on the current setup, other ongoing strategic transformations.
• Define the overall cost and roadmap proposal for this transformation, identify thrashable costs in case of quick win implementation.
• Be the fuctional study leader, with a strong understanding and documenting the front to back chain, local specifics and regulatory requirements.
• Overall project management and overall front to back coordination.
• BA for study, requirement analysis , testing, test strategy – Global Markets, Global Banking, Procurement
• ITVC activities, architecture definition, Data architecture, API strategy and assessment..

Requirement

• Bachelor's in Computer Science /Information technology or Equivalent
• Minimum 15-18 years of experience working in Investment Banking domain as a functional FX Lead
• Strong hands-on product knowledge and understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments –FX and others.
• Experience working in Front to Back projects and strong exposure to Booking, PNL and Risk, Post trade functions Settlements, confirmation, Reconciliation, Accounting.
• Strong people skills being a team player and working with Front Office, Operations, Finance teams

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Front Office Lead

Work Dynamics - Integrated Facilities Management

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client’s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Experience

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills

**Job Title:** Aircon Lead Technician
**Job Type:** Full Time
**Work Mode:** On-site
**Location:** Singapore, Ubi

**Job Description:**
We are seeking a highly skilled and experienced Aircon Lead Technician to join our team. The ideal candidate will have a strong background in HVAC systems and possess expertise in troubleshooting, maintenance, installation, repair, technical support, hardware, refrigerant handling, preventive maintenance, and related tasks. The Aircon Lead Technician will be responsible for overseeing and coordinating air conditioning projects, ensuring that all work is completed efficiently and to the highest quality standards.

**Key Responsibilities:**
- Conducting maintenance, repair, and installation of air conditioning systems
- Troubleshooting and resolving technical issues with HVAC systems
- Providing technical support to team members and clients
- Handling refrigerants in compliance with safety regulations
- Performing preventive maintenance on aircon units
- Leading a team of technicians to ensure project completion within deadlines

**Requirements:**
- Minimum of 5-10 years of experience in air conditioning maintenance and repair
- Diploma or Post Secondary qualification in a relevant field
- Strong knowledge of HVAC systems and components
- Excellent troubleshooting skills
- Ability to work independently and lead a team
- Good communication and interpersonal skills

**Salary Range:**
To be discussed

If you meet the above requirements and are looking to take the next step in your career as an Aircon Lead Technician, we encourage you to apply for this position.

Job Description and Requirements
We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Retail Team Lead or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Roles & Responsibilities

• Overseeing daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries
• Ensuring excellent in-store customer service and experience
• Achieving or exceeding the brand's sales and customer growth targets
• Planning and executing all in-store activities required by the Group
• Building strong in-store loyalty with customers, and assisting with analysis of trends, customer insights and demographics to increase brand loyalty
• Assisting in reporting on product and overall sales performance
• Working closely with the Retail & Community Manager on rostering, maintaining service and disciplinary standards

Skills & Requirements

• Minimum 2 years working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shift)
• Birthday Leave

Job Description:

We are seeking a highly skilled and motivated Senior SAP FICO Team Lead to join our dynamic team focused on operations. The successful candidate will lead a team of SAP FICO professionals, playing a pivotal role in managing and optimizing financial systems and processes. As a Senior SAP FICO Team Lead, you will collaborate with cross-functional teams, provide expert guidance, and ensure the successful implementation and maintenance of SAP FICO solutions.
Key Responsibilities:
Leadership and Team Management:

Lead and manage a team of SAP FICO professionals, offering mentorship, coaching, and performance evaluation.
Provide technical guidance and support, promoting professional growth and skill enhancement for team members.
Foster a collaborative, productive team environment that encourages knowledge sharing and the use of best practices.
SAP FICO Implementation and Optimization
Lead the design, implementation, and customization of SAP FICO solutions to meet complex business requirements.
Collaborate with cross-functional teams to understand business needs and translate them into system configurations.
Ensure seamless integration of SAP FICO modules with other SAP modules and external systems.
Financial Process Improvement:
Analyse current financial processes, identifying opportunities for optimization, automation, and streamlining with SAP FICO capabilities.
Design and implement process improvements in line with industry best practices and regulatory standards.
Project Management:
Plan, coordinate, and execute SAP FICO projects, ensuring completion within defined timelines and budgets.
Collaborate with stakeholders to gather requirements, define project scope, and effectively manage resources.
Technical Expertise:
Act as the subject matter expert for SAP FICO, staying up-to-date with industry trends, updates, and best practices.
Provide expert advice on SAP FICO configuration, customization, and integration to address complex business challenges.
User Training and Support:
Develop and deliver training programs to ensure end users are proficient with SAP FICO functionalities.
Provide ongoing support to resolve user issues, answer queries, and troubleshoot technical problems.
Documentation and Reporting:
Maintain comprehensive documentation of SAP FICO configurations, processes, and solutions.
Generate regular reports on system performance, process efficiency, and project status for management review.
Qualifications:

• Minimum of 10 years of experience in SAP FICO implementation, configuration, and support.
• SAP Certification is highly desirable.
• Proven experience in team leadership and people management.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Proficiency in analysing complex business requirements and developing effective SAP FICO solutions.
• Excellent problem-solving skills with the ability to troubleshoot technical issues efficiently.

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

Product area

Global marketing done right is becoming more challenging due to fast-changing consumer expectations, diversity in individual market landscapes, and the rate of technological change. At its core, Global Clients and Agency Solutions (GCAS) helps leading brands, trade bodies and marketing partners navigate this complexity so that they can continue to be the market makers who positively shape our industry. Everyday, we help our partners fully utilize Google’s products, talent and insights to advance their marketing performance and the advertising ecosystem at large. Whether through building stronger tech and media foundations, surfacing cutting edge insights or structuring industry dialogue, GCAS helps shape what’s next into now.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

In the face of evolving privacy regulations, measurement challenges and ad tech advancements, the Analytical Lead plays a pivotal role in driving sales growth for Google's largest customers. Operating at the forefront of product innovation (e.g. Privacy Sandbox) and regulatory changes, the Analytical Lead empowers clients to build their AI-ready future by up-levelling their ad measurement and targeting capabilities amidst a shifting landscape. As an Analytical Lead, you well help define a cross-media measurement plan, media guidelines and learning agendas to improve our biggest CPG clients ROI and effectiveness.

Qualifications

Job responsibilities

• Analyze large datasets and distill them into actionable insights that are presented in a logical and compelling story.
• Test via experimentation and learning agendas, share learnings across sector/geo, and implement best practices with cross-functional partners to maximize customer ROI
• Define a cross-media measurement standard that supports an accurate and fair measurement of performance for a customer’s business
• Build and strengthen relationships with influential cross-functional teams to deliver the best of Google to our clients
• Manage trusted relationships with internal and external stakeholders, and work with cross-site and cross-functional teams to drive short- and long-term account growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.

Preferred qualifications

• Experience working with advertisers, agencies, and clients, and knowledge of traditional as well as digital marketing tactics and strategy.
• Experience finding compelling insights and building narratives.
• Knowledge of Google Search and Youtube inclusive of product capabilities and systems.
• Knowledge of measurement capabilities, including MMM, incrementality, store visits, and store sales
• Excellent project management skills across multiple stakeholders.
• Knowledge of the privacy landscape and regulatory changes.