Total 153 operations engineer job vacancies in Others category in Tampines, Central Singapore

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Monitor the global hotline and provides the initial response to the requests or escalations.
• Create the ticket for every OPS activities and assign it to respective OPS Team members.
• Monitor all the OPS tickets and ensure timely completion of each activities.
• Review all the documentation prepared by OPS Team to clear for submission.
• Monitor all the assets of OPS Team (Equipment, Tools and Spare Parts).
• Escalate higher level issue whenever necessary.
• Prepare and submit relevant Operations documents as needed.
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed.

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields is preferred.
• Basic background in engineering or technology industry.
• Proficiency in using computers and basic applications such as MS Outlook, Teams, Word, Excel and Powerpoint.
• Exceptional organizational and communication skills.
• Meticulous, organized with good communication and customer service skills.
• Ability to work independently and remain professional under pressure.
• Ability to clearly communicate with colleagues and end users.

ADDITIONAL REQUIREMENT

• Comfortable to work in a shifting schedule.
• Comfortable to work overtime as needed.

1. PRIMARY FUNCTION

Assist the Area Manager in terms of control and guidance in accordance to company’s policies and guidelines. Set targets for self and team in achieving sales target and ensures that daily operations run smoothly and efficiently. Assist company in achieving business targets in terms of revenue growth and market share.

1. ROLES AND RESPONSIBILITIES

Operations

-To ensures compliance with the company’s policies and procedures

-Perform outlet visitation checks regularly

-Shares relevant and pertinent news/information with the store/outlets staff on a regular basis

-Conduct regular store / outlets meeting to disseminate and collect information

-To ensures thorough and smooth implementation/launch of new programs or products through effective training.

-To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.

-Plan and lead the Outlet’s profitability and the cost controlling measures.

-To ensure sufficient stock is in place for the day to day operation of the store.

-Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.

-To ensure accurate and prompt submission of daily sales to Finance department.

-To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.

Management Responsibilities

-Responsible for the Sales and Profit performance of each store/ outlets under your supervision.

-Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.

-Manage on outlets’ petty cash expenditure.

-Monitor and responsible for Stores’ maintenance and repair costs.

-To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

-To ensures that all new employees undergo orientation and training.

-Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.

-To conduct performance appraisals and monitoring staff performance regularly.

-To work closely with HR department on recruitment and staff on-boarding process.

-Develop and implement effectiveness of On-Job Training for all staff.

-Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintains a record of each outlet’s sales trend before, during and after the launch of any marketing activity.

-Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image

Quality Assurance

-Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.

-Products are ordered and rotated to ensure freshness and optimum quality.

-Products are ordered in accordance to business needs and demands.

-Products are presented in an attractive and enticing manner.

-To undertake any other duties and responsibilities that assigned by the management.

Environment Conditions

Kitchen environment

Please contact/whatsapp - 96892397

DUTIES AND RESPONSIBILITIES:

Primary responsibility is the Engineer function for Singapore TCM.

1. Responsible for troubleshooting equipment failures
2. Plan, schedule and perform predictive and corrective maintenance
3. Ensure accurate and updated maintenance records
4. Provide maintenance report and conduct meeting
5. Develop and implement maintenance procedures
6. Track uptime, downtime, MTBF and MTTR of CDS
7. Perform FMEAs and implement solutions
8. Manage spare parts inventory and ordering
9. Lead Service Team/Technicians in the timely completion of all required tasks
10. Prepare training materials and provide trainings for site operations & service personnel on equipment operation and maintenance
11. Ensure high standard on safety and housekeeping and assist in such audits
12. Generate reports and presentations on all related activities, abnormal or incidents
13. Lead startup, commissioning, installation of CDS, SDS and process systems
14. Involved in improvement plan
15. 24 hours standby for emergency activation or shutdown
16. Do roaming check on all chemical rooms, CDM & SDM to make sure the all are in order.
17. Report all abnormal conditions & findings to Customer’s Facility Engineer and TCM Manager.
18. Response to all complaints and requests from Customer’s Facility personnel or POU personnel and work closely to solve problems; escalate to high level if necessary.
19. Perform miscellaneous job-related duties when necessary & upon request by client or TCM managers.

Additional Duties:

• Guide and provide necessary training for new Service Technician / Shift Technician on all related system operational matter and guide on troubleshooting.
• To back up and support for site TCM Supervisor/Lead Engineer duties whenever is required.

Required critical behaviours

• Strong customer focus
• Generates a motivating and trustful working environment
• Encourages innovation and search for new solutions
• Is future, goal and performance oriented
• Possesses leadership quality and is a team player
• Upholds responsibilities assigned
• Good communications skills
• Good interpersonal skills

Required qualifications/experience

• Diploma/Degree in Engineering field or equivalent (preferred in Chemical / Mechanical / Mechatronics / Electrical & Electronic or Control & Instrumentations)
• Good in computer skill and Microsoft office

• Involve revese enginnering based on part given.
• Create the part drawing from the component by measuring and prepare the new cnc program.
• Lead a programmer and machinist to successfully deliver the cam program for precision machined component projects
• Work closely with senior management to prepare quotation and concept dedign for new projects
• Prepare and track schedules for live projects - manage deliverables targets by designers and drafters
• Train and groom new Cnc 3d cam programmer / machinist in company
• Create, maintain and enforce workflow processes to enhance design department efficiency
• Manage team KPIs

.Supervise project team and sub-contractors to take positive actions and accountability for their assigned work and complete their works on time as per agreed.

· Liase with Client, Consultants and Project team for planning, executive and completion of projects.

· Manage and supervise the team of technical staff and subcontractors carry out maintenance services, schedules, improvement works . To make sure standards of building performance, quality, time and cost schedules and safety complied.

· Leading monthly meetings and submission of routine reports.

· Oversea and overall responsible for works carried out by Junior Supervisors assigned.

· Responsible for keeping daily work schedule.

· Attend regular meetings with client , supplier and sub-contractors.

· Analyze, manage and track projects costs against budget

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Responsibilities

Operational support and efficiency

• Perform scheduled preventive maintenance (PM) and troubleshoot equipment-related problems to minimize equipment downtime
• Resolve equipment issues and implement corrective and preventive actions
• Always aim to maximize uptime of equipment to sustain equipment performance
• Prepare and execute new equipment start-up by working with cross functional team
• Coordinate with process, integration and manufacturing engineers to ensure work is carried out efficiently to meet module objectives.
• Provide leadership in giving direction and systematic guidance to Equipment Engineer / Technologists/Technicians.

Record and reports

• Review, validate and analyze given reports
• Ensure staff's on-time submission and accuracy on the tool checklist or report

Documentation & Standard Operating Procedures

• Establish and implement all equipment specification, troubleshooting procedures, maintenance procedures, safety related documents and ensure compliance with corporate requirements and procedures
• Documentation of Corrective Action and Best-Known Methods for equipment to allow more efficient troubleshooting
• Lead and work with the supplier and cross function groups on new tool start up with necessary documentation, gantt chart, site preparation, facilities preparation, acceptance preparation, automation preparation and production readiness .

Cost efficiency

• Work with equipment vendors and spare parts suppliers to improve and develop new methods to achieve improvement in maintaining the tools
• Expected to involve actively in yield improvement, cost reduction, 2nd source suppliers and parts sourcing/testing, optimisation of new machine qualification release plan and cycle time reduction projects

Equipment improvement

• Participate in global key equipment exchange to improve and align strategy and plans
• UPkeep, monitor and control equipment performance indices (MTBF, MTTR, UPtime% , Errors Pareto list, WSPC and etc)
• Maintain optimum utilization of equipment and resources and constantly review methods of OEE management to reduce tool downtime and increase equipment throughput
• Develop and implement improvement/safety program of preventive maintenance task of machines
• Lead Technicians to participate in continuous improvement projects

Training and development

• Train/mentor Technicians and Engineers through OJT and continually upgrade their technical skills to cope with technological changes

Quality

• Participate in QIT programs to optimize equipment utilization and cost of maintenance
• Analyze trend, propose areas of quality improvement; Coordinate evaluation and implementation with relevant parties
• Lead or participate in quality related exchange to enhance improvement and preventions

Safety

• Ensure good housekeeping and safety practices in the Fab
• Work with HSE team to establish ,maintain tool and chemical safety related documents

Requirements

• Possess at least a Bachelor’s degree in engineering (Material Science, Chemical Engineering, Electronic/Electrical Engineering, Physis) with min 3 years experience as tool owner
• Preferable hands on experiences with knowledge on

1. Vapor phase decomposition- inductively coupled plasma-mass spectrometry(VPD -ICPMS)
2. Film measurement system
3. Visual and Sorter systems
4. Sem Vision
5. Bagging tool and Box cleaner tools
6. Automation material systems

• Skilled in JMP, Python and driven on root cause analysis techniques to aid on troubleshoot complex problems and provide root-cause fixes to recover/improve the tool and/or process
• A critical thinker team player who loves challenges, thrive on complex issues, multitasker and possess passion for learning
• Have good communication skills and time management discipline.

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You are responsible for ensuring robust infrastructure, managing servers, databases, analyzing system operations, and supporting digital transformation in semiconductor manufacturing.

Key Responsibilities:

• Assisting in the IT infrastructure to ensure the seamless operation of a semiconductor intelligent manufacturing.
• Handling digital transformation initiatives within the organization to enhance operational efficiency and effectiveness.
• Navigating the complexities of international IT projects, ensuring successful collaboration and cross-cultural teamwork.
• Assisting in Fab infrastructure system solutions.
• Performing server, storage, and database management to maintain optimal system performance and reliability.
• Conducting system operation optimization analysis to identify and implement improvements for enhanced performance.

Education Qualification & Essential Experiences:

• Diploma in Computer Science, Electrical, Mechanical, Information Technology or a related field.
• Strong understanding of semiconductor technology is preferable.
• Knowledge of SPC, FDC, CIM, and Full Automation
• Proficient in at least one of the following programming languages: C, C++, C#, Java, or Python.
• Capability of RTD (Real-Time Dispatching) is a plus.

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

able to work comfortably and independently in construction site environment .

coordinate , meeting with consultant and maincon . plan and liaise with site drafter to prepare

required drawing .

able to read and understand construction drawing . assist project manger in site work .

upadte BQ and monitor inventories movement .

understand security and cctv system and equipment . have no bad record and need clearance from MHA .

submit drawing and attend RTO inspection .

Junior Operations - Shipping company

Salary: $3000 max

5 days work week

Location: Tampines

Job Scope:

Manage the Shipment between Asia and our French overseas Office in the French Islands.

Liaise with overseas French colleagues in daily shipment activities.

Support the Key Account Manager and solve day-to-day issues and Key Performance Indicators are being met.

Plan for Consolidation / FCL or Air freight services from Asia to the French Islands.

Any other Ad hoc task assign by the Key Account Team Leads.

Essential Responsibilities

• Oversee the setup and launch of pilot lines for new product introductions.
• Monitor thin film properties and defect performance throughout production, ensuring adherence to specifications.
• Apply statistical methods, including SPC and Six Sigma, to maintain robust process control and monitoring.
• Use process metrics, such as Design of Experiments (DOE) and ANOVA, to identify issues and drive process improvements.
• Develop and implement continuous quality improvement plans.
• Collaborate with production, equipment engineering, and quality assurance teams to address customer feedback and resolve quality issues.
• Create and maintain process documentation in alignment with ISO standards.
• Develop and optimize deposition processes (e.g., sputtering, chemical vapor deposition) to achieve desired material properties and performance criteria. Implement process control strategies to ensure consistency and quality.
• Conduct in-depth analysis of materials using various characterization techniques (e.g., SEM, TEM, XPS, AFM) to evaluate film properties, uniformity, and defect levels.
• Work closely with cross-functional teams, including product development, manufacturing, and quality assurance, to ensure seamless integration of new materials and processes into production. Provide technical expertise and support throughout the product lifecycle.

Skills and Competencies Profile

• Bachelor’s degree in Engineering.
• A minimum of 3-5 years of relevant experience in the semiconductor industry is preferred.
• Strong knowledge of thin film metallurgy and deposition processes and equipment, including ion beam deposition, PVD, and CVD.
• Preferred background in statistical analysis, with proficiency in tools like JMP, Minitab, DOE, and SPC.
• Experience with analytical instruments, including X-ray reflectometry, SEM, and EDX.
• Familiarity with quality-certified environments, such as ISO9001, 5S, 8D, and Lean Six Sigma.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

• Design, plan, and implement infrastructure solutions, and working closely with the IT Team and various stakeholders to manage IT projects and events, facilitating seamless communication and collaboration to achieve the IT team’s goals
• Maintain IT equipment and systems to support operations and employees while upholding Company compliance standards
• Manage IT procurement processes and build strong relationships with vendors to secure the best technology and services for the Company’s needs
• Maintain documentation for IT systems, inventory, user accounts, policies and procedures, and streamline processes, ensuring efficiency and clarity in all technology-related initiatives

• Degree/ Diploma holder in Computer Science, Engineering, or equivalent preferred
• Minimum 2-3 years of experience in handling IT infrastructure planning, implementation, and support escalations
• Knowledge of infrastructure best practices, systems, processes, and methodologies with strong problem-solving and analytical skills
• Proficiency in Microsoft products including Windows, M365, Office, Teams, and SharePoint
• Strong interpersonal and communication skills, with prior experience working in a multi-cultural environment and fluency in English communication

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.

Interdepartmental Coordination

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics

• Generate PnL reports and manage fund deployment.

Critical Task Handling

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

• Manage Field Service Representatives, the regional schedule as well as the local Service organization business goals and objectives
• Work closely with his team of field service staff in Singapore and beyond, to schedule, dispatch & coordinate their work assignments, and resolve scheduling conflicts
• Make data-driven decisions based on reporting from the company’s CRM system (C4C)
• Disseminate information to the field and maintain intradepartmental communication through written correspondence and regular conference calls
• Ensure compliance of field service staff with safety and performance standards, company and department policies, as well as business objectives
• Develop service quality standards, skills certification criteria, performance objectives and metrics related to field service
• Monitor staff performance and initiate correction action to resolve performance deficiencies through coaching, training, motivating, and disciplining
• Travel with field service representatives on a periodic basis to evaluate and improve performance
• Solicit customer feedback on SLM Solutions service performance through regular telephone interviews, e-mail correspondence and customer site visits
• Evaluate service requirements of the install base and maintain regional assignments and proper resource allocation to ensure satisfactory customer response
• Maintain complete and accurate records of field service activities
• Analyze field service performance data,produce status and summary reports as required
• Establish policies and procedures for producing effective service response and problem resolution for SLM Solutions customers
• Provide direction to field service staff to ensure complete implementation and compliance with department processes

.Supervise project team and sub-contractors to take positive actions and accountability for their assigned work and complete their works on time as per agreed.

· Liase with Client, Consultants and Project team for planning, executive and completion of projects.

· Manage and supervise the team of technical staff and subcontractors carry out maintenance services, schedules, improvement works . To make sure standards of building performance, quality, time and cost schedules and safety complied.

· Leading monthly meetings and submission of routine reports.

· Oversea and overall responsible for works carried out by Junior Supervisors assigned.

· Responsible for keeping daily work schedule.

· Attend regular meetings with client , supplier and sub-contractors.

· Analyze, manage and track projects costs against budget

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.

You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.

And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.

Onboarding support:

• Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop

• Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place

• Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working

• Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.

• Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team

• Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)

Wiser support:

• Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed

• Keep our HR system (Workday) up to date with accurate Wiser information 

• Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)

• Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)

• Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time

Team initiatives:

• Collaborate with the People team on local and global projects

• Contribute ideas for improvement and new projects during planning cycles

• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).

Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.

Installs, configures, and tests operating systems, application software, and system management tools.

Ensures the highest level of systems and infrastructure availability.

Evaluates the existing systems and provides the technical direction.

Plans and implements system automation as required for better efficiency.

Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Computer science degree

Scripting and programming proficiency

OS and Network experience

Certification may be helpful

Operating systems Linux, IBM AIX & Solaris

Configuration Management Tools: Ansible and Puppet

Monitoring tools: ELK, Prometheus, Grafana

APM Tools:  Dynatrace & AppDynamics

Cloud Platforms: AWS, Microsoft Skytap, Azure and GCP

Scripting Languages:   SHELL BASH

IaaC Tools: Terraform, Dockerfile

Containerization:  Docker, PCF & Kubernetes.

UNIX System Administration (RHEL, AIX & Solaris), Problem Determination and solving, and experience on GPFS, PowerHA System Mirror, and VIO.

Experience in Observability and Monitoring including APM tools

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; and employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Junior Operations - Shipping company

Salary: $3000 max

5 days work week

Location: Tampines

Job Scope:

Manage the Shipment between Asia and our French overseas Office in the French Islands.

Liaise with overseas French colleagues in daily shipment activities.

Support the Key Account Manager and solve day-to-day issues and Key Performance Indicators are being met.

Plan for Consolidation / FCL or Air freight services from Asia to the French Islands.

Any other Ad hoc task assign by the Key Account Team Leads.