Total 10,463 operations engineer job vacancies in Others category in Singapore

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

What we are looking for:

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure goof customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge about all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Harmony Funeral Care is looking for dedicated and meticulous individuals to serve in the funeral industry. This job provides boundless learning and earning opportunities while allowing you to have a heightened sense of job fulfilment.

Responsibilities:

• Transferring of decedent between places
• Obtain needed permits for cremation bookings/ repatriation documents
• Set up funeral wakes
• Maintain company’s logistics
• Cleaning of offices and company’s inventories
• Night service
• Other ad hoc duties as assigned

Staff benefits:

• Annual leave
• Monthly incentives per case and tiered incentives
• Bi-yearly bonuses based on performance
• Overtime incentives
• Medical consultation reimbursements
• Shoe allowance
• Pay increment review based on performance done every 6 months
• Red packets from families

Requirements:

• Minimum requirement of GCE N Levels
• Willing to work shifts including nights and weekends (you’ll be given a schedule)
• Physically fit
• Meticulous
• Able to communicate with families
• Basic computer skills
• Having a class 3 driving license is a bonus
• Have a heart to serve

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Work Schedule

This job has the following work schedule:

• Overtime
• 6 days / week

Benefits & Perks

This job has the following benefits:

• Medical coverage
• Parental leave
• Training & professional development

To find out more about us and what we do, visit our website at https://www.singaporefuneralservices.sg/

Job Description

· Plan schedules for specific needs such as periodic cleaning timetable, utilizing available manpower and equipment

· Coordinate, direct and monitor the cleaning operations in the company’s portfolio

· Effective management of operations executives and site supervisors to ensure delivery of operations covering all required areas.

· Regular visits to company’s cleaning sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients

· Understand and build excellent relationships with stake holders, promoting good reputation of the company.

· Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.

· Oversee the servicing and maintenance of cleaning equipment

· Maintain supplies of cleaning materials and equipment and placing orders to maintain stock levels

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Operations Administrator
• Working Location: Benoi
• Working Hours: 5 days (9 am-6 pm)
• Salary Package: Basic Salary $4,500 + AWS + PB + Transport Provided
• Duration: Permanent Role

Key Responsibilities

• Application for Inspection for New Trailers (assign chassis number, prepare and submit inspection documents to LTA)
• Submission for registration
• Road tax/Inspection for the company and customers' assets
• Apply for VPC and insurance for road tax renewal
• Provide VPC agreements, apply for VPC, and handle invoices
• Apply for renewal and de-registration of vehicles
• Carry out other ad-hoc tasks

APPLY NOW!!!

• Minimum Diploma qualification
• Minimum 1 year of experience in operations or related field
• Able to go to the workshop for some hands-on jobs (check details with the mechanics/technician)
• Experienced in communicating with LTA is advantageous
• Excellent communication skills with clients
• Willingness to learn

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68536 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Manage and allocate workers, equipment and transport effectively to various project teams
• Motivate and lead workers
• Handle dormitories and vehicle matters, including traffic or worksite accidents and necessary repair works for our fleet of vehicles
• Provide directions & resolutions to daily operational issues
• Minimum 5 years’ experience in construction industry

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Implement and maintain quality control procedures to ensure the production of high-quality food products.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Relying on TikTok's global e-commerce scene, the team is committed to optimizing TikTok’s global e-commerce logistics fulfillment services through technologies such as machine learning, deep learning, and operational research optimization. Externally, it provides cheap, fast, high-quality logistics services that meet different needs for global consumers and merchants; internally, it builds an intelligent logistics system to save costs, save time, improve efficiency, and improve stability for the fulfillment of orders.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

-Responsible for MultiModal Content understanding of TikTok short videos, identifying various structured information related to e-commerce to meet the purchasing demands of different consumers.

-Responsible for applying technologies such as AIGC in the field of content commerce, empowering various aspects of e-commerce such as product creativity generation, generation and optimization of product materials, virtual try-on, e-commerce video generation and editing.

-Responsible for recognizing the basic attributes of products in the e-commerce scenario, improving the compliance and delivery efficiency of products, and enhancing the user's purchase experience.

-Responsible for exploring cutting-edge technologies such as computer vision, AIGC (Artificial Intelligence Generated Content), and multimodal machine learning in the field of content commerce.

Minimum Qualifications

-Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

-Have in-depth research in a certain field of MultiModal Machine Learning, Computer Vision, and NLP, including but not limited to:

a) image/video classification, detection, segmentation, action recognition, MultiModal Machine Learning pre-training, text classification, unsupervised and self-supervised learning, etc.

b) multimodal generation, such as text-to-image/video/3D generation and editing, and other related multimodal experiences, diffusion model, GAN, transformer for generation tasks.

-Familiar with the training and deployment of one or more frameworks such as PyTorch/TensorFlow//MXNet, and familiar with training acceleration methods such as mixed-precision training and distributed training.

Preferred Qualifications

-Familiar with the latest research and technological progress in model compression acceleration, including but not limited to model quantization, pruning, knowledge distillation, and inference frameworks such as TensorRT;

-Strong practical skills, priority given to those who have published papers in related competitions and top academic conferences.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

*Jurong West* Desktop Operations Manager

• Working arrangement: Hybrid working arrangements
• Working location: Jurong West
• Salary Package: Up to $5,500 + AWS + Variable Bonus

The Operations Manager is responsible for overseeing Service Desk operations and leading initiatives to enhance access control processes and service delivery. Key duties include managing Service Level Agreements (SLAs), collaborating with Level 2 support teams, and identifying opportunities for process improvements through redesign, automation, and system enhancements. The role requires strong leadership, problem-solving skills, analytical capabilities, and a commitment to delivering exceptional customer experiences.

Responsibilities:

• Stakeholder Collaboration: Collaborate with stakeholders to gather and analyze data from customer satisfaction surveys to identify and implement improvement opportunities.
• Process Improvement: Enhance service delivery through process redesign, automation, and system improvements in compliance with relevant standards.
• Access Management: Oversee the accurate and timely provisioning and deprovisioning of user access, ensuring adherence to security policies.
• Compliance and Audits: Conduct regular access reviews and audits to ensure compliance with security policies and local regulations.
• Documentation: Maintain accurate documentation related to access control procedures, work instructions, and system configurations.
• Service Level Management: Manage Service Desk services to meet Service Level Agreements (SLAs) and ensure compliance with employment and operational standards.
• Customer Feedback: Address and resolve customer feedback promptly, ensuring a high level of satisfaction.
• Team Leadership: Lead and manage the Service Desk team to ensure optimal performance and service quality.

Requirements:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Experience: At least 3 years of relevant experience in managing operations within a contact center or service desk environment.
• Technical Skills: Proficiency in End-user Computing, Active Directory, Office 365, and Exchange Admin Centre. Experience with low-code platforms such as UiPath, Outsystems, or Power Query.
• Analytical Skills: Strong analytical and problem-solving abilities with the capacity to work independently.
• Interpersonal Skills: Excellent communication, organizational, and interpersonal skills.
• Certifications (Preferred): ITIL certification, familiarity with ServiceNow, APIs, data integration and transformation, and programming experience.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J47183" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Organize daily warehouse operations to meet expectations and timelines.
• Manage operations cost-effectively while meeting requirements.
• Ensure proper handling and processing of goods in the warehouse.
• Lead and motivate staff to achieve company goals.
• Enforce compliance with warehouse procedures, safety, and 5S standards.
• Monitor staff compliance and data accuracy.
• Drive process improvement and project implementation.
• Handle customer complaints and resolve conflicts.
• Manage staffing and overtime scheduling.
• Maintain accurate stock inventory.
• Schedule training for warehouse staff.
• Evaluate and update operational procedures as needed.

Requirements:

• Min Diploma
• Min 3 years of warehouse operations or customer service experience
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Office
• Experience in Power BI will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations.
• Valid forklift license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Managing the planning and design stages of construction projects.
• Contributing technical expertise to project drawings and designs.
• Performing cost calculations and preparing financial projections.
• Preparing work schedules in collaboration with the project manager.
• Liaising between contractors, subcontractors, vendors, and suppliers.
• Overseeing construction engineering processes.
• Performing regular tests on materials and procedures to ensure compliance with industry regulations.
• Ensuring that the construction project is completed on time and within budget.
• Documenting processes and keeping detailed construction logs.
• Presenting construction project progress updates to clients and senior managers.

Construction Engineer Requirements:

• Bachelor's degree in civil engineering, civil engineering technology, or similar.
• State-approved license.
• At least 2 years experience as a construction engineer in the relevant field of specialization.
• Advance proficiency in construction management software, such as BuildSmart and Smartsheet.
• In-depth knowledge of construction industry regulations.
• Exceptional leadership, project management, decision-making, and problem-solving skills.
• Great mathematical, organizational, and time-management skills.
• Excellent written and verbal communication skills.
• Ability to collaborate with a variety of stakeholders.
• Availability to visit the construction site outside of business hours, when relevant.

Job Description & Requirements

The C&S Engineer is responsible for liaising with Consultants to develop the structural works and support tender team to prepare technical submission.

Job Description

• Involved in Tender, Design and Construction Management of all types of Civil and Structural.
• Carryout design of Concrete and Steel Structures.
• Assist PMs in achieving project completion within budget and on schedule and quality.
• Prepare, Issue and Evaluate Tender packages.
• Liaise with Architectural and Process, Mechanical, Electrical disciplines and QS.
• Address site issues related to design.
• Coordinate with Consultants and sub-contractors.
• Lead junior team members.
• Submission and approvals to local authorities.

Requirements

• Bachelor's degree in Civil/Structure Engineer
• Minimum has 3 to 5 years working experienced
• AUTOCAD 2.o basic operation
• Familiar with Euro code
• At least 2 years' experience in design for RC & Steel Structure
• Familiar with Bar Bending Schedule
• Able to design the formwork
• Candidate shortlisted for the role is required to relocate to SG.

The HR Operations Department (HROD) ensures HR processes are optimised and carried out in compliance with policies and service standards. As an Assistant Manager/Manager in HROD, you will work in partnership with line departments to support Human Resource (HR) functions, ranging from Extension of Contract, Retirement, Re-employment, Recruitment of Casual Staff, payroll and claims matters

Your responsibilities include but are not limited to the following:

• Review and enhance HR processes and provide HR data insights by leveraging technology and other innovations to achieve HR operational excellence and improve stakeholders’ experience.

• Attend to HR related requests or queries from external and internal stakeholders.

• You may also be involved in any other duties as assigned from time to time.

[What we are looking for]

• 2- 3 years of relevant working experience, preferably in the areas of Human Resource.

• Proficient in Microsoft Office Tools.

• Good written and verbal communication skills.

• Able to work independently, collaboratively and under tight deadlines.

• Meticulous with an eye for detail.

• Organised, proactive and able to multi-task.

• Resilient.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--HR-Operations-Department----Contract_JR-10000032239

Responsibilities

• Support the Financial Services operational team
• Collate all operational documentation for the business unit.
• Ensure operational documentation are updated
• Provide regular reports to the team

Requirements

• At least GCE O level
• Proficient in MS Office
• Meticulous and organized
• Able to multi-task and work independently without much supervision
• Good interpersonal and communication skills
• Proactive with positive attitude

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Responsibilities and Requirements -

• Main: Understand and help plan/guide/implement the migration of reporting/analysis use-cases from Essbase cubes to other tools (Tableau etc)
• Secondary: Review/optimize/consolidate datasets needed by end-users to encourage reusability through standardization and optimized performance

Skills

• Extensive experience in Business/Finance Analysis and Business Intelligence concepts
• Strong hands-on experience in SQL and SQL/resource optimization
• Strong hands-on experience in Tableau datasource and dashboard development/optimizations.

Sales Engineer Responsibilities:

A motivated and technically skilled Sales Engineer to join our dynamic sales team. The ideal candidate will bridge the gap between our technical capabilities and our clients' needs, driving sales growth while ensuring customer satisfaction. You will work closely with both our engineering and sales teams to provide technical expertise and support throughout the sales process.

Key Responsibilities:

• Collaborate with the sales team to understand customer requirements and tailor solutions accordingly.
• Conduct product demonstrations and presentations to showcase our offerings to potential clients.
• Provide technical support during the sales process, answering questions and addressing concerns from prospects and existing customers.
• Develop and maintain relationships with key clients and stakeholders.
• Assist in the preparation of proposals, quotes, and RFP responses that meet customer specifications.
• Stay updated on industry trends, competitor offerings, and product advancements to effectively communicate the value of our solutions.
• Participate in trade shows, conferences, and industry events to promote our products and services.
• Gather feedback from customers to help drive product improvement and development initiatives.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Proven experience in a sales engineering role or technical sales position.
• Strong technical background with a deep understanding of [specific technologies, products, or solutions relevant to your company].
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Demonstrated ability to work collaboratively within a team and with cross-functional departments.
• Strong problem-solving skills and a customer-centric approach.
• Willingness to travel as needed to meet clients or attend events.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including [health insurance, retirement plans, etc.].
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

POSITION SUMMARY:

Will significantly contribute to building a better world that is environmentally sustainable. Opportunity to work with multicultural international teams and be involved in large projects for optimizing indoor performance, maximizing energy and water saving, sustaining the environment and obtaining international recognition.

COMPANY PROFILE:

Afogreen Build is a green building consultant based on Sydney, Singapore, and Jakarta. We are committed to provide excellent and hassle-free services in achieving environmental sustainability through green building. Our team has decades of experiences and proven track records of various green building ratings and simulations in Australia, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Myanmar, China, Hong Kong, Dubai, Algiers, and Jeddah.

RESPONSIBILITIES

· Manage green building projects independently with minimal supervision.

· Produce reports, presentations and project submissions.

· Source for materials, products, technical specification and cost.

· Conduct all necessary calculations and simulations, such as ACMV system, lighting, landscape, ETTV/OTTV, energy simulation, wind simulation, daylight simulation, solar radiation simulation, etc.

· Coordinate multidisciplinary consultants, building owners, contractors, suppliers, and authorities.

· Conduct physical walk through and detail measurement of the building related to ACMV, lighting, indoor comfort, etc, to analyse building system performance and propose improvement, if needed.

· Support marketing, sales, training, and administrative activities.

REQUIREMENTS

· Engineering Degree (mechanical, electrical, building science).

· Fluency in written and spoken English.

· Able to operate CAD, energy simulation, wind simulation, wind driven rain, and daylight software.

· Understanding of building systems particularly in mechanical, electrical, and plumbing.

· Comprehensive experience in Green Mark, LEED, GBI, Greenship, WELL, and other green rating system.

· At least 2 years of relevant working experience.

PERSONAL ATTRIBUTES

· Has leadership quality that can lead and guide others to achieve project goal.

· A person with meticulous eyes and careful with details.

· Good interpersonal communication skill

· A quick learner with initiative to take necessary actions beyond instruction given.

· An independent and highly self-motivated individual who has a sense of urgency towards project completion and strong problem-solving skills.

Please submit detailed CV, academic transcript and expected salary to [email protected]

We would like to seek your understanding that we will not be able to reply all applicant on the application status. Only selected applicants will be invited to interview. Further company information can be found in www.afogreenbuild.com

· Job Category

Trading & Shipping Operations for Oil Products

Key Responsibilities

1. Responsible for day-to-day trading operations for oil products trade, and aim to achieve operations performance timeliness, accuracy, efficiency and integrity.

2. Liaise timely and effectively with suppliers, buyers, ship owners/brokers, vessel operator, cargo

surveyors, cargo agent, insurance broker, and banks, maintain good relationships with

counterparties.

3. Manage domestic and international trade documents, including preparing trade contracts,

understand the legal provisions and INCOTERMS, and participate in the negotiation, modification

and determination of the terms of trade contracts.

4. Assist in managing shipping operations (including clearing vessels, sending voyage orders, liaising

with ship brokers for smooth logistic movements, monitoring discharge loss and settling freight

with owners and etc), handle shipping documents (including B/L, commercial invoice, packing list,

certificate of origin, surveyor certifications) independently, ensure all necessary financial security in

place prior loading /discharge.

5. Work closely with internal and external counterparties, assist with contract signing, executing

payment, transfer of cargo rights, invoicing, month-end reconciliation, following up on customer

payments.

6. Send related loss or demurrage claim to counterparties after deal completion, counter owner’s

demurrage claims where needed, and keep track of all demurrage or claim updates.

7. Familiar with the import and export business and the international trade process, able to review

and modify Letter of Credit, as well as make, review and submit documents under L/C.

8. Develop business ledger and update business data.

9. Carry out and support others duties assigned by the Company.

Essential qualifications, skills and experience

1. Degree in any discipline, preferable with international trade, maritime transportation, shipping

background

2. Minimum 2-3 years of international physical trade operations experience for crude oil /oil products

3. Knowledgeable about international crude / oil products shipments, and familiar with trading

operation process and all kinds of trade related documents, including contract, Letters of Credit,

shipping documents, inspection and insurance documents, etc.

4. Experience in both cargo and shipping operations will be a plus.

5. Excellent numerical skills, especially in relation to contract amount

6. Able to demonstrate high level of trust, integrity and team work

7. Hardworking, able to operate well under pressure and work well in a fast-paced environment

8. Excellent communication skills, efficient and well-organized

9. Quick thinker, able to take responsibilities and take actions to solve issues arising from trade

operations with great efficiency

10. Proficient in Microsoft Office Applications and software required for trading operations

11. Proficient in English and Mandarin (daily work involves constant communications with

headquarter and clients in China, and report written in Chinese).

We value difference, promote equality and challenge discrimination, enhancing our organisational

capability. We welcome and encourage applications from people of all backgrounds. All applicants

must be legally able to work in the country of application with the correct visa/status or work permit.

· Oversee daily activities of delivery planning, implementation and execution

· Ensure operations meet the expectations of clients

· Plan and provide relevant training for new workers

· Ensure policies and procedures are current and updated

· Manage complaints and follow up with service recovery

· Review processes and improve overall performances

· Establish positive, healthy and safe work environment

· Able to converse and write in Chinese to liasise with mandarin speaking vendor & customers

· Must be able to work night shift and splite shift

· Must be able to work extra hours if needed

· Ensure safe handling of goods.

· Observe Safe Work Procedures while delivering goods to Customers