Total 23,013 quality control manager job vacancies in Others category in Singapore

As a Premier Wealth Manager (Offshore), you will be responsible for:

• Acquiring and prospecting new customers for the Premier Wealth Offshore segment
• Planning and managing clients' assets by matching Maybank financial and investment product solutions to their financial needs and working closely with the various product specialists
• Building a strong client relationship network through Maybank dedicated services and international network
• Contributing to the bottom-line of Premier Wealth through the accomplishment of profit and growth targets
• Maintaining a high standard of service quality and be compliant with the necessary rules and regulations at all times.

Requirements

• 4 years' relevant banking experience and a consistent sales tracking record in financial products
• A performance-driven individual who exhibits strong interpersonal, communication skills and good at tele-consulting
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance, and treasury products
• Mature and independent mindset, able to work effectively under pressure
• Willing to travel to prospect, acquire and build / bring their own base of clientele
• Relevant CMFAS certifications

Descriptions:

• Establish BIM implementation plan, requirements, process and workflow to ensure that BIM data meets the project deliverable requirements for infrastructure/ construction projects
• Lead and support BIM Coordinators and BIM modelers to deliver the work on time and with high standards
• Embrace a holistic approach and strategically plan for BIM execution in green building projects.
• Works closely with project team in coordinating, organising and producing of shopdrawings and documentations using BIM Technologies for infrastructure projects
• Develop a training program for BIM Coordinators and BIM modelers to improve the use of BIM authoring tools
• Develop a training program for other project stakeholders such as department managers and engineers to improve the use of BIM tools
• Explore innovation and encourage the use of advanced tools / technologies to expand the use of BIM within the company

Requirements

• Degree / Diploma in Civil or Architectural or relevant related field
• Minimum 5-10 years relevant experience in the construction industry, preferably in infrastructure projects
• Working knowledge (includes configuration, setup and management) of at least one main 3D BIM product
• Minimum 5 years of hands on experience in BIM technologies in the Architectural / C&S / MEP discipline
• Trained and proficient in Autodesk Revit / Autodesk Civil 3D / Bentley AECOsim as well as 2D CAD software
• Experience in coordinating and producing construction shopdrawings for infrastructure projects
• Well verse with CoP, building codes, regulations and circulars published by the various building and construction regulatory agencies in Singapore.
• Strong graphical, illustration and documentation skills
• Possess strong collaborative management skills
• Experience in large scale infrastructure projects will have an added advantage

• Recruit and onboard high-quality personnel that can advance [Company X]’s goals
• Establish conduct and workflow standards across the organization
• Remove productivity roadblocks as they emerge
• Ensure processes and procedures comply with relevant policies and regulations
• Streamline business operations to keep costs within established budgets
• Drive smooth organizational operations throughout the workday
• Direct personnel recruitment and training processes
• Plan and streamline all administrative procedures
• Assess team performance to identify opportunities for coaching and guidance
• Manage personnel scheduling and project deadlines
• Monitor office inventory and organizational costs
• Encourage effective communication across the organization

* Able to lead team of workers and supervisor;

* Accountable for the profitability at designated site;

* Must have good management skill;

* Process good communication skills;

* preferably to possess driving licence;

* Knowledge of Auto-CAD for drafting purpose;

* Multi skill knowledge of various construction services;

* Attend to site meetings when required;

* Monitor site schedule to ensure that progress at site is in line;

* Hold facilitator meeting for different site supervisors;

* Ensure that strict safety at site in conformance to MOM regulations;

* Attend site show round when dedicated to do so.

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

As a Manager in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll:

· Lead cross functional teams on engagements and be accountable for their and the clients’ success

· Define solution and implementation strategy and execute them on engagements

· Take accountability for delivery of engagements within plan, and meeting or exceeding promised outcome for clients

· Provide subject matter expertise in area of focus, and in specific industries

· Support business development through solution content

· Develop broad understanding on emerging platforms and technologies Mentor and guide team members in helping them attain expected standards of excellence

In leading teams to deliver impact to clients through the project, you’ll:

· Employ a business-oriented mindset and use data-driven solutions to drive transformation agenda and achieve results

· Leverage expertise in a functional domain to enable client’s strategic agenda

· Consider opportunities and threats related to end-user adoption when developing recommendations

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of our clients and Deloitte and align our people to these objectives, setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Requirements:

· Bachelor or Master’s degree in a relevant field, supported by relevant experience.

· Minimum of 10+ years of post-qualification experience working in multi-cultural environment,

· Deep and wide experience in SAP led transformation programs in diverse industries

· Completed at least 8 end to end full life cycle of SAP FICO implementations

· Expertise in any (one / two / etc) of the following modules

o FICO

o Re-FX

· Broad understanding and appreciation of emerging business and technology paradigms

· Demonstrated ability to engage client stakeholders on a range of issues

· A self-motivated individual with ability to chart his/ her route to success

· Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.

· Value driven, inclusive individual committed to client service excellence

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.

Positions may be based in Singapore but project locations could be anywhere in the Asia-Pacific Region.

Job Summary:

• Industry: Property Management (Town Council)
• Location: East/North-East
• Working days: Monday to Friday, 8 am to 5 pm

Job Responsibilities:

• Manage the town council administration and operations
• Be one of the key officers for the town council
• Report to the Town Council Chairman and serve MPs of the Town Council
• Lead a team of around 70 staff to administer and manage the town council affairs efficiently and effectively according to the contract specifications
• Play a critical role in enabling the town council to execute and implement policies, projects, and initiatives to enhance the living environment and the quality of life in the public housing estates
• Achieve financial targets set by the company
• Maintain customer relations and ensure targets set by the Town Council are achieved
• Assist the team in growing the township business

Job Requirements:

• Possess minimum Bachelor's Degree in Facilities Management/Real Estate Management/Business Administration or equivalent
• At least 10 years of township/facilities management experience with at least 5 years at senior management level

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Roles & Responsibilities

· Conduct studies to discover ways to improve the efficiency of production processes.

· Oversee the hiring and training food production personnel.

· Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety.

· Monitor every aspect of production to ensure compliance with established procedures and standards.

· Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations.

· Develop and promote new food products to boost sales and increase generated returns.

· Allot work tasks to company staff according to their specialization and history.

· Set production objectives and implement action plans for achieving set targets.

· Conduct forecast to identify potential risks and contingencies in a proposed project.

· Prepare periodic reports to update upper management on food production activities.

· Create work shifts to ensure round-the-clock food production operations.

· Maintain accurate inventory of raw materials and processed food products.

· Ensure products and raw materials are stored properly at optimum conditions.

· Carry out surveys to identify customer requirements and adjust to meet such needs.

• Actively support in the development of business planning, marketing strategy formation and execution.

• To source and develop business opportunity and networking with company relationship.

• Establishing New Partnerships – Liaison with other entities in our Group, to explore, develop and build relationships with new partners and vendors for partnership opportunities.

• Assist on informing managements and identifying new business leads and collaboration opportunities.

• Develop and maintain existing and potential customer relationships.

• Manage and track Customers’ requirements, satisfaction and project completion from end to end.

• Responsible for special projects as assigned.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Perform inspection, testing and sampling of material or assembled parts or products for defects and deviations from specifications.
2. Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.
3. Report and Discuss inspection results with those responsible for products and recommend necessary corrective actions.
4. Issue NCR to materials and equipments that fail to meet material specifications.
5. Maintain records from testing, information and various metrics for tabulation of results
6. Inspect production cycle to ensure production is efficient and comply with safety standards
7. Prepare reports and logs, summarizing re-work and waste and input information to quality database
8. NCR data collections and photo taking.
9. Ensure calibrated equipments and logs are maintained and bring calibrated.

Requirements

• Preferably with related working experience.
• Minimum O’level or equivalent qualifications
• Proficiency in English and adequate computer skills.

• Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.
• Responsible for the conceptual and operational design of restaurant and bar concepts.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of Sofitel Sentosa Singapore
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Hold degrees or certificates in fields such as food and beverage, hotel, or restaurant management. Minium working experience of 5 years in same or similar position.
• Must be able to work night shift or split shift
  Must be able to work extra hours or weekend if needed
• 24 hours on call standby

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organise and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Able to work night shift
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

The Role Responsibilities

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SCOPE

Customer Engagement and Relationship Management

• Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
• Promote gaming products and services to the target market segments, especially towards the Premium players
• Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
• Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
• Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
• Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
• Provide accurate information especially the financial status for credit line recommendation of Premium player
• Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due

Planning and Development

• Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.

JOB REQUIREMENTS

Background and Skills

• High School Degree, College degree is preferred
• Possess a minimum of 3 years solid experience in managerial positions in the field of Casino Marketing or player development
• In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy
• In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS
• Knowledge of ACSC, Opera as well as Table Touch system is preferred
• Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc.

Values and Attributes

• Highly motivated, self-manageable, and sales-driven in a collaborative work culture
• Customer-centric and service-oriented, focused on hospitality and the customer experience
• Adept at balancing the need for multi-tasking and prioritization of tasks
• Embrace challenges and overcomes obstacles with positive attitudes
• Possess an ability to handle conflicts and solve problems in a culturally diverse environment
• Champion a culture of collaboration, learning, and adaptability amongst team members
• Seek continuous learning and improvement in personal and professional capacities

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

We are looking for Senior Hair Salon Manager who has expirience more than 5 years in beauty industry.

Hairstylist experience would be great.

Directing all operational aspects including customer service, human resources, administration and sales in accordance with the Salon objectives. Providing training, coaching, development and motivation for salon personnel.

Senior Hair Salon Manager Responsibilities

• Prepares financial statements and analysis for branch
• Manages and supervises department employees; responsible for day-to-day supervision and leadership
• Assisting with customer service and satisfaction
• Marketing branch within the community to attract business

Senior Hair Salon Manager Requirements

• Able to multitask, prioritize, and manage time efficiently
• Encouraging to team and staff; able to mentor and lead
• Eager to expand branch with new accounts, clients, and businesses
• Experienced at compiling and following strict budgets
• Creative problem solver who thrives when presented with a challenge
• Able to analyze financial records and transfer data
• Assists team members when needed to accomplish branch goals
• Strong aptitude for numbers, spreadsheets, and financial reports
• Able to analyze problems and strategize for better solutions
• In-depth understanding of branch bank and its position in the industry
• Focused on customer service
• Accurate and precise attention to detail
• Excellent computer skills; experience in financial software, Microsoft Office Suite
• Exceptional knowledge of beauty industory
• Ability to manage employees, while multitasking large projects
• Pays strict attention to detail
• Excellent written and verbal communication skills

The Operations Manager must have both clinical and administrative skills. She must have good clinical knowledge and answer queries.

Responsibilities

• Lead daily operations and set/track departmental goals.
• Develop and implement clinic policies and procedures.
• Coordinating and planning the clinic operations’ activities
• Ensure the smoothness of front desk daily operations
• Inventory control and stock take
• Provide professional service and patient care
• Undertake any relevant tasks directed by management
• Maintain ISO records
• Attend to any enquires

Requirement

• Degree with 3-5 years’ relevant work experience in healthcare operations
• A team player, ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment
• Meticulous and analytical, possess good organizational, co-ordination and communication skills
• Preferably someone who able to start immediately.

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Info:

• Working Days: Monday - Friday (Alternate Saturday)
• Working Hours: 9am - 6pm / 9am - 1pm (Saturday)
• Location: East

Job Description:

• Collaborate with the Air Operations Manager to oversee and lead the Air Export team.
• Ensure the Air Operations staff consistently meets or exceeds service agreements according to customer standards.
• Supervise day-to-day operational activities and streamline work processes.
• Effectively address customer complaints and requirements, proposing corrective action plans.
• Foster and sustain strong relationships with both internal and external stakeholders.
• Strategize, monitor and implement rotational schedules for the Air Export team.
• Ensure compliance with shipment requirements and meet KPI.
• Provide leadership to the Air Export team, offering relevant training as needed.
• Guarantee the timely and accurate provision of all freight documents to customers.
• Investigate and develop corrective action plans for non-conformance issues, exceptions, and problem escalations.
• Undertake any additional tasks assigned by supervisors or management on an ad-hoc basis.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Job Responsibilities

• Support Relationship Managers to provide excellent service to high net-worth clients so as to achieve client retention
• Understand client requirements and assist relationship managers in daily maintenance of account relationships
• Initiate account openings/closures/update instruction checklists and interface with client to ensure completion of documentation requirements·
• Handle and follow up clients’ enquiries, service requests and complaints in a timely and professional manner
• Ensure timely follow up on client calls/queries
• Ensure compliance with all regulatory requirements
• Provide administrative support to the team
• Assist to drive networking activities and maintain strong client relationships to enhance customer referral effectiveness

Job Requirements

• Minimum 4 years’ experience preferably in brokerage or wealth management or investment banking industry
• Good interpersonal skills, results-focused, detail-oriented and customer-oriented
• Good command of spoken and written English and Chinese Proficiency as incumbent needs to liaise with HO colleagues and clients.
• Independent and self-motivated ability to work effectively under pressure and be a team player

Responsibilities:

● Must be able to develop and lead annual fund activities, support all fundraising and donor activities for school

● Be a spokesperson in the community to help raise awareness of the school and the philanthropic opportunities that are available.

● Able to design, plan and implement the school’s short- and long-term fund development programs and ensure they are in line with the school’s mission, vision, and core values.

● Work directly with the School Director and School Board to identify, cultivate and solicit major gift prospects (current parents, alumni parents, and in the future corporations and foundations).

● Build relationships within the ICS community to foster a culture of giving.

● Organize arrangements for prospect and donor meetings with key ICS leadership.

● Develop and maintain alumni relations to further connect ICS with potential future donors.

● Intentionally identify partnerships in the school’s community to strengthen the philanthropic platform, and develop mutually beneficial endeavors.

● Oversee all major donor records in the database, tracking donor timing, sending thank you notes/videos/announcements and assisting with other tasks as needed.

● Coordinate campaigns and fundraising events identified in the MARCOM strategic plan.

● Maintain communication with donors updating the impact their donation has made on the school.

● Research, identify and apply for grant opportunities.

QUALIFICATIONS:

● Minimum Bachelor's degree in public relations, journalism, fundraising or something similar.

● Minimum of 3 years past work experience in philanthropy or public relations.

● Excellent communication skills with adults and students.

● Proven project management skills including delegation, defining and supervising the work of others, ability to balance multiple personal responsibilities, and attention to detail.

● Ability to deal with confidential information sensitively and appropriately.

● Working knowledge of office software applications and the ability to learn ICS specific IT tools: student information management software, admissions management software, etc.

● Excellent customer service skills and the ability to interact and communicate with people effectively.

● High proficiency in spoken and written English.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An Assistant Manager in a restaurant is responsible for supporting the General Manager in overseeing the day-to-day operations of the establishment. Their job description typically includes the following:

Managing staff: The Assistant Manager assists the Restaurant Manager in managing and supervising all staff, including servers, chefs, and kitchen staff. They may be responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary.

Ensuring customer satisfaction: The Assistant Manager assists the Restaurant Manager in ensuring that customers are satisfied with their dining experience. This involves responding to customer feedback, handling complaints, and making sure that all staff are providing excellent customer service.

Managing finances: The Assistant Manager supports the Restaurant Manager in managing the restaurant's finances. This includes creating and managing budgets, tracking expenses, and ensuring that the restaurant is profitable.

Creating and implementing policies and procedures: The Assistant Manager supports the Restaurant Manager in creating and implementing policies and procedures to ensure that the restaurant runs smoothly. This may include setting standards for food quality, service, and cleanliness.

Maintaining inventory: The Assistant Manager supports the Restaurant Manager in maintaining inventory of food, beverages, and supplies. They may ensure that the restaurant has enough inventory to meet demand and avoid running out of critical items.

Assisting with marketing and promotions: The Assistant Manager may assist with marketing and promotions for the restaurant. This includes developing marketing strategies, creating advertisements, and promoting the restaurant to attract new customers.

Ensuring compliance with regulations: The Assistant Manager supports the Restaurant Manager in ensuring that the restaurant complies with all local, state, and federal regulations. This includes health and safety regulations, labour laws, and any other relevant regulations.

Overall, the Assistant Manager plays an important role in the success of a restaurant by supporting the Restaurant Manager in managing staff, ensuring customer satisfaction, managing finances, creating and implementing policies and procedures, maintaining inventory, assisting with marketing and promotions, and ensuring compliance with regulations.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.