Total 57 regional recruitment lead job vacancies in Others category in D20 Bishan, Ang Mo Kio

5 day work week

2 years renewable contract

Job Description

· Assist the Ops Manager to oversee the delivery of IT services.

· Leads the team of Service Desk engineers to ensure they meet established SLAs and service quality standards.

· Lead the team of Service Desk engineers to provide L1 and L2 on-site / remote IT support for CLIENT employees.

· Provide dedicated support for approximately 200 VIP users.

· Be available for after-hours VIP (VP and above) support. Advanced notice will be provided by our team.

· Update the EDX team on the daily manpower movement within the Service Desk team.

· Lead and supervise the Service Desk engineers, ensuring adherence to established processes and best practices within the IT Service Desk playbook.

· Provide guidance and support to Service Desk engineers, especially with VIP tickets and complex technical issues.

· Foster a positive team environment, promoting a culture of excellent customer service and continuous improvement.

· Monitor and manage all ESM tickets and appointment system, ensuring Service Desk engineers to ensure SLA is met.

· Ensure balance of workload amongst the team.

· Escalate any company-wide incidents (disruptions or outages in CLIENT's corporate systems) or user dissatisfaction to EDX team in a timely manner.

· Provide knowledge sharing on desktops problems encountered during the course of work with reference to our playbook. The Ops manager may consult the Team lead updating the solutions/knowledge in a playbook for the team’s reference and to facilitate self-service troubleshooting by CLIENT users

· Track and analyse frequent complaints via employee feedback to identify areas for improvement.

· Work with the Ops manager to provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Assist to implement service improvement plans approved by the EDX team.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

Education

· Degree in Computer Science, Information Technology, or a related field preferred.

· Diploma in Computer Science, Information Technology or a related field.

Certifications

· The below certificates will be an added advantage

o Microsoft 365 Certified: Endpoint Administrator Associate

o Microsoft 365 Certified: Fundamentals

o CCNA

· ITIL 4 Foundation Certification.

Technical Skills

· Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops.

· Expertise in macOS, iOS device management and troubleshooting.

· Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure.

· Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions

· Familiarity with meeting room video conferencing and AV solutions and troubleshooting.

· Proficiency in using ESM tools such as ServiceNow.

Experience

· Prior experience in managing IT Service Desk daily operations and teams for at least 3 years.

Soft Skills

· Strong leadership in managing a team.

· Strong communication and interpersonal skills.

· Problem-solving abilities and analytic skils.

· Strong time management and multitasking skills.

· High level of customer service orientation.

· Ability to work in a fast-paced environment.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be deployed to customer site and develop and maintain a comprehensive onboarding program to onboard new System(s) onto the Customer’s existing Cloud Platform and Infrastructure. You will need to provide full support to the new System(s) and resolve all risks and issues for a successful onboarding experience.

Be Part of Our Success

• Lead the onboarding process for new projects and internal teams onto our cloud platform and infrastructure
• Develop and maintain a comprehensive onboarding program, including documentation and support.
• Collaborate with cross-functional teams to ensure aligned expectations and requirements.
• Conduct discovery sessions with onboarding project teams to understand their needs and configure the platform accordingly.
• Manage the onboarding process, including provisioning, configuration, and testing.
• Provide support to ensure successful adoption and usage.
• Identify and mitigate potential risks or issues, escalating when necessary.
• Continuously monitor and improve the onboarding process, incorporating feedback and best practices.
• Ensure compliance with security, governance, and regulatory requirements.
• Provide a monthly progress update to Customer which includes

1. Summary of onboarding activities
2. Progress against KPIs
3. Identification of risks and mitigation plans
4. Recommendations for process improvements

• Lead the team of system, network, database and security engineers in maintaining the existing infrastructure which includes

1. Ensuring high availability and uptime of the infrastructure resources
2. Performing routine maintenance, upgrades and patching
3. Monitoring and troubleshooting system infrastructure issues
4. Collaborating with cross-functional teams to resolve complex issues
5. Optimizing system performance and efficiency
   

Qualities We Value

• Minimum 2 to 4 years IT experience.
• Past working experience in Cloud environment is an advantage.
• Excellent scheduling and multitasking skills
• Meticulous and process oriented.
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast-paced environment.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

CEG is launching its first campus in Singapore and is looking to bring on a strong team of Montessori educators to spearhead this new opening.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

· Prepare and cook food

· Evaluate food products to ensure that quality standards are consistently attained

· Ensure good kitchen hygiene and housekeeping duties

· Maintain regular cleaning for all kitchen areas and equipment

· Implementing hygiene policies and examining equipment for cleanliness.

· Designing new recipes, planning menus, and selecting plate presentations.

· Reviewing staffing levels to meet service, operational, and financial objectives.

· Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

· Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

· Setting and monitoring performance standards for staff.

· Obtaining feedback on food and service quality, and handling customer problems and complaints.

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Description:

Earn Per Trip Monthly Incentives

ERP, Fuel & Season Parking provided

Training provided

Class 3 or class 4 Singapore driving licence is compulsory

Bus driver vocational license (BDVL) is compulsory

Need to work on weekends or evenings

Responsibilities:

Ferry client to & from designated pick-up and drop-off points

Adhere to provided bus schedule and punctual for work

Ensure that vehicle interior and exterior are kept clean

Follow company operational standards and protocols

Other bus driver and related adhoc duties as assigned

Only shortlisted applicants will be contacted.

At least 2 years of Hair & Scalp Styling experience

• Provides services to clients such as cutting, wash & blow, coloring/highlight, hair and scalp treatment

• Conducting professional hair and scalp analysis, demonstrate features and benefits of products.

• Explaining of company’s products, treatments processes

• Emphasizes product benefits and assist clients in the selection of retail products or services for their hair/ scalp care needs

• Attending clients with professionalism & care, while maintaining good relationship with clients

• Carry out ad-hoc duties as and when assigned by direct supervisor

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

- Overseeing daily operation need

- Ensure all staffs are in compliance with company’s Standard Operating Procedures - - Ensure all staff maintain high standards of hygiene and sanitation

- Meet good customer service standards

- Ensure all staffs compliances with food hygiene standards and operating procedures

- Obtain customer feedbacks

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

[7 months maternity cover] Associate, Sales & Marketing (Thailand)

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a valued member of our Regional Marketing (RM) team, responsible for supporting the management and growth of new markets within Thailand. This role requires a strategic sales and marketing mind to continuously develop new possibilities for the brand while delivering world-class marketing campaigns to match the product. This role reports to the Regional Market Management & Development Manager and will be based in Singapore.

Our Business Development team represents the brand to our global followers as Secretlab continues to grow its reach through internal and collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organizers such as Riot Games for their League of Legends global tournaments.

We are looking for a proactive and collaborative team player who will assist in executing the company’s sales, marketing, communications, PR, and influencers strategies to create demand for the brand and products.

Responsibilities

• Handle day-to-day sales and marketing operations for the Thailand market
• Provide support in the planning and execution of sales & marketing campaigns, including content localizations and product launches
• Conduct market research to identify new opportunities and insights to help refine our marketing campaigns focusing on the Thailand market
• Actively source and identify potential local endorsers, partnerships and/or sponsorships initiatives that will attract consumers to engage with Secretlab and try our products
• Collaborate with Global Marketing teams on campaign rollouts and content deployment to improve appeal and relevance to the local audience
• Maintain organized records of sales & marketing metrics and results of past campaigns
• Manage Secretlab Thailand's social media and marketplace accounts regularly
• Become a subject matter expert for assigned markets, in the areas of:
• Local market sentiment, buyer demographics, and buyer behavior
• Key competitors’ in-country marketing and brand positioning strategy
• Market trends and consumer interests/ sentiment toward our relevant industries, including but not limited to gaming, esports, and pop-culture.
• Key media outlets, reviewers, KOLs etc. to engage to grow Secretlab brand

Requirements

• Bachelor’s Degree in Marketing, or a related course of studies
• 1-2 years’ work experience in a local/ regional marketing role within an e-commerce environment
• Able to work independently with demonstrated ability to be creative & resourceful
• Excellent oral and written communication skills in Thai and English with the ability to present ideas in a clear and concise manner
• Strong attention to detail and good work organization skills
• Able to operate in a high-energy, fast-paced and constantly changing environment
• Positive attitude and a team player

Bonuses

• Experience working with a direct-to-consumer/ digitally native brand
• Working knowledge of online marketing strategies for marketplaces such as Lazada, Shopee. Other good-to-have platform experience: Tiktok Shop, LINE Shop
• Experience in working for the Thai market
• Strong understanding of consumer psychology
• Familiar with Performance Marketing optimization
• Passion for and knowledge of gaming and esports

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

• 5.5 Working Days
• Mon - Fri (830am - 530pm), Sat (830am - 1230pm)
• Up to $3700 + OT Allowance + VB + Flexi Dollar ($700)
• Tuas

Job Description:

• Manage and guide a team of technicians to perform vehicle service (commercial vehicles) and repair with excellent quality, turnaround time and productivity to meet customers’ requirements
• Ensure repair work is up to standard as to avoid comeback job
• Troubleshoot technical problems by using of electronic diagnostic tools, identify defects and repair actions, parts requirements for repair
• Advice on repair status to supervisor
• Test drive vehicle after repair when necessary
• Supervise and control of spares used on contract vehicles
• Ensure all work carried out are in accordance with safety and housekeeping requirements
• Assist Customer Service personnel in providing quotation for repair work
• Any other duties assigned by Supervisor

Requirements:

• Possess a Class 3 & 4 driving license would be highly preferred
• At least NITEC (Automotive Engineering) or relevant certification
• At least 1 to 2 years of automotive repair experiences
• Able to handle commercial vehicles up to that of Prime Movers (HDT)
• Good technical knowledge – use of diagnostic tools, warranty administration with SOP and documentation, technical investigation and report writing
• Ability to understand electrical drawings
• Results oriented, team player, attention to detail, able to work in a fast paced environment

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

beautician therapist,able to serve both gentle,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal sill,responsible preparing the necessary treatment products ,stocs replenishment.towel supply,communicatiion and interpersonal sill with all level of people, well groomed

Key Responsibilities and Time Allocation:

Strategic Initiative Management (40%):

1. Work directly with the founders to define strategic initiatives and independently oversee their execution from conception to completion
2. Take the lead in high-impact projects spanning across multiple functions to drive growth and scale, ensuring that they are progressing as planned and making real-time adjustments when necessary.
3. Lead operational initiatives to expand Blood’s footprint in Southeast Asia and beyond

Operational Oversight & Continuous Improvement (30%):

1. Oversee the company’s core operations and work with department leaders to improve process efficiency and streamline workflows / consider operational best practices to ensure the company is well-positioned for scaling.
2. Implement stage-appropriate tools and systems that enable better visibility, accountability, and drive continuous improvement of operational execution across the business together with leaders and managers
3. Step into operational, marketing, sales, product, supply chain or financial roles as needed to troubleshoot and resolve complex issues

Strategic Leadership and Cross-functional Collaboration (25%):

1. Work closely with all functional teams (sales, marketing, supply chain, etc.) to ensure alignment with strategic objectives.
2. Break down silos and foster collaboration between departments to ensure that initiatives are executed smoothly and goals are met.
3. Ensure that all stakeholders are kept in the loop and that resources are allocated efficiently to support operational needs.
4. Participate in monthly board meetings, providing operational updates and contributing to strategic discussions.
5. Collaborate with co-founders to translate board-level strategies into actionable operational plans.

Resource Allocation & Risk Management (5%):

1. Assess resource needs and manage the allocation of time, people, and budget across strategic initiatives.
2. Identify operational risks early and work with teams to mitigate potential issues.
3. Ensure timely resolution of challenges related to capacity, budget constraints, or operational inefficiencies

Qualifications:

1. 7-10 years in a strategic operations role, with a track record of leading high-impact projects and initiatives.
2. Strong operational and project management skills, with the ability to oversee complex, cross-functional work.
3. Deep understanding of operational KPIs and how to drive efficiencies in a growing business.
4. Excellent communication and leadership skills, with a proven ability to work across teams and build relationships.
5. Data-driven, analytical mindset with a focus on continuous improvement and innovation.

Success Metrics:

• Successful execution and timely delivery of strategic initiatives
• Improvement in operational and performance KPIs.
• Strong cross-functional collaboration with minimal bottlenecks or operational issues.
• Measurable contributions to overall company growth and scalability.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be deployed to customer site and develop and maintain a comprehensive onboarding program to onboard new System(s) onto the Customer’s existing Cloud Platform and Infrastructure. You will need to provide full support to the new System(s) and resolve all risks and issues for a successful onboarding experience.

Be Part of Our Success

• Lead the onboarding process for new projects and internal teams onto our cloud platform and infrastructure
• Develop and maintain a comprehensive onboarding program, including documentation and support.
• Collaborate with cross-functional teams to ensure aligned expectations and requirements.
• Conduct discovery sessions with onboarding project teams to understand their needs and configure the platform accordingly.
• Manage the onboarding process, including provisioning, configuration, and testing.
• Provide support to ensure successful adoption and usage.
• Identify and mitigate potential risks or issues, escalating when necessary.
• Continuously monitor and improve the onboarding process, incorporating feedback and best practices.
• Ensure compliance with security, governance, and regulatory requirements.
• Provide a monthly progress update to Customer which includes

1. Summary of onboarding activities
2. Progress against KPIs
3. Identification of risks and mitigation plans
4. Recommendations for process improvements

• Lead the team of system, network, database and security engineers in maintaining the existing infrastructure which includes

1. Ensuring high availability and uptime of the infrastructure resources
2. Performing routine maintenance, upgrades and patching
3. Monitoring and troubleshooting system infrastructure issues
4. Collaborating with cross-functional teams to resolve complex issues
5. Optimizing system performance and efficiency
   

Qualities We Value

• Minimum 2 to 4 years IT experience.
• Past working experience in Cloud environment is an advantage.
• Excellent scheduling and multitasking skills
• Meticulous and process oriented.
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast-paced environment.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Job Title: Freelance Lead Generator – 100% Commission-Based (Language School)

Are you ready to earn on your terms by generating leads for a top-tier language school that offers Chinese (CL) and English(EL) tuition for PSLE and O-Level students?

We’re seeking a Freelance Lead Generator to help us grow and succeed, offering a flexible role perfect for students and stay-at-home moms in Singapore.

Key Responsibilities

• Generate High-Quality Leads: Source potential clients interested in PSLE and O-Level CL & EL tuition.
• Earn per Lead: Receive $5 for every lead you provide.
• Close Deals & Maximize Earnings: If you close the lead yourself, you can earn up to $100 per sale, or you can receive an additional $45 if someone else on our team closes the lead.
• Flexible Recruitment: Recruit as many leads as you want—there’s no limit to how much you can earn.

Why Join Us?

• Work from Anywhere: All you need is an internet connection.
• No Cap on Earnings: The more leads you generate and close, the more you earn.
• Ideal for Students & Stay-at-Home Mums: A great way to make money on your schedule while supporting education.

What We’re Looking For:

• Self-starters who are passionate about sales and lead generation.
• Ability to source quality leads for PSLE & O-Level tuition students in Singapore.
• Strong communication skills and a results-driven attitude.

Apply now!

Join us as a Freelance Lead Generator and earn up to $100 per sale by helping students access top-notch CL & EL tuition. Don’t miss this opportunity to make a real impact and grow your income!

Roles & Responsibilities

• Perform preparation works and vehicle spray painting jobs
• Sand down, cleaning of vehicle, preparing auto parts and other car components prior to performing spray painting job
• Administer mixing of colours to ensure colour matching on all new and old vehicle body applications
• Carry out spray painting and polishing works in accordance with Company’s SOP
• Maintain consistent high quality of work performance
• Other related duties assigned by superior

Requirements

• Minimum 5 years of working experience as an Motor Vehicle Spray Painter
• Ability to perform precise work that requires attention to details

Summary

You’re passionate about supporting others to achieve the highest level of service in every interaction. You’re a role model and leader who advocates for their team. You’re invested in your work relationships and hold yourself and your team to a high standard of accountability. You’re naturally curious and gravitate towards tools and resources that enrich your team. If you are ready to encourage and lead, join Apple and help us leave the world better than we found it! Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. As a AIML Annotation Team Lead, you will focus on leading a team of Annotation Analysts. You will be responsible for the team’s operational success, mentoring their career growth, and collaborating cross-functionally with other internal teams. This position will be based at the Apple corporate campus at Ang Mo Kio.

Description

As a AIML Annotation Team Lead, you’ll be responsible for providing daily leadership and promoting the development of 25-30 Annotation Analyst team members. You are self-motivated, friendly and have a passion to support your team’s development through critical and creative thinking. You’ll identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership. You will support employees’ success through establishing relationships and seeking to understand what motivates individuals. You will oversee performance management, ensuring daily, monthly, quarterly operational metrics are met. You’ll effectively execute on management and administrative tasks such as leading staff meetings, conducting regular one-on-one’s, hiring, training, and development of employee performance. You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges. You’ll establish clear and effective working relationships and communication channels with internal partners.

Minimum Qualifications

• Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment supervising 25-30 employees
• Experience leading in a professional environment
• Knowledge of contact center management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
• Excellent influencing skills and ability to work with key business partners
• Prioritize coaching needs and experienced in developing employees to achieve optimal results
• Able to develop coaching plans that incorporate observations and key performance trends
• Lead a standard for high-quality work by consistently meeting and exceeding performance goals
• Strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience
• Solution oriented leader who demonstrates creativity and curiosity
• Ability to thrive in a dynamic and ambiguous environment

Preferred Qualifications

• Experience in the field of AIML- Data Annotations
• Project Management Skills
• Quality Management Systems
• Data Analysis

• Address and provide counsel on specific instances of WSH non-compliance and unsafe work practices.
• Alert team members of emergency situations and potential escalation of incidents and accidents.
• Carry out initiatives to support WSH programmes.
• Collect data on WSH performance, conditions and practices.
• Conduct emergency response drills.
• Conduct routine checks on work activities of other departments.
• Conduct safety inductions and orientations.
• Contribute suggestions to mitigate reoccurrences of incidents and accidents.
• Explain WSH compliance requirements and proper work practices pertaining to employees' specific work process or area.
• Follow Emergency Preparedness and Response Plan (EPRP) when responding to emergency situations.
• Follow Workplace Safety and Health (WSH) policy and procedures.
• Follow investigation protocols to collect data and report findings.
• Identify WSH non-compliance, unsafe work conditions and practices.
• Monitor effectiveness of implemented improvement actions.
• Notify team members of health hazards such as gases and fumes.
• Participate in WSH compliance inspections.
• Report instances of WSH non-compliance, unsafe work conditions and practices to team members.
• Respond promptly to incidents and accidents.
• Support WSH incident and accident investigations.
• Support implementation of actions to improve WSH performance and control risks.

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

About BCS

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository, etc.

Position Summary

The IT Vendor Management Lead will be responsible for overall vendor management, including but not limited to vendor contracting and cost management, performance management (e.g., KPIs and SLAs tracking, risk and compliance management in line with regulatory and legal requirements, and continuous improvement), and risk management (e.g., due diligence).

Key Responsibilities

· Oversee IT vendor management and manages risks associated with IT vendors

· Manage contracting processes and costs, ensuring all vendor agreements align with BCS’s focus, budget, and regulatory requirements

· Track and analyse vendor performance against defined KPIs and SLAs, ensuring vendors fulfil performance standards; conduct period review and proactive improvement of KPIs and SLAs

· Ensure all vendor activities comply with regulatory and legal requirements, conducting regular audits and assessments to mitigate risks

· Drive initiatives for continuous improvement in vendor management processes, enhancing efficiency and effectiveness

· Maintain strong relationships with vendors, acting as the primary point of contact to address any issues and foster collaborative partnerships

· Conduct thorough due diligence on potential vendors to ensure they meet BCS’s standards for reliability, security, and compliance

· Prepare and present detailed reports on vendor performance, risks, and compliance to senior management and other stakeholders

· Collaborate with internal stakeholders, including Technology division, NETS’s shared services in Finance, to align vendor management standards with business objectives and requirements

Requirements

· Degree in Information Technology, Business Administration, or a related field

· Minimum 5-7 years of experience in IT vendor management, procurement, or a related area

· Proven experience in managing vendor relationships within the payments industry including vendor performance management and dispute resolution

· Strong understanding of regulatory and legal requirements related to IT vendor management

· Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line with BCS's role as an operator of the national critical payment infrastructure

· Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop improvement plans

· Good written and verbal communication skills

· Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing changes to improve vendor management processes

Position Summary

The Infrastructure Lead is a mid level tech lead role responsible for driving transformation initiatives around the infrastructure and network domains at BCS. The incumbent will work closely with the existing BAU teams to understand the current landscape, identify areas for improvement, and lead the design and implementation of solutions.

This role involves optimizing and uplifting the capabilities of critical infrastructure and network systems, including tools like SolarWinds, AWS, OBM, ELK, Ansible, Device42, Tenable, and SailPoint. The Infrastructure Lead is expected to resolve existing challenges, enhance system performance, and ensure that all infrastructure and network components align with the organization's strategic goals.

Key Responsibilities

1. Infrastructure and Network Optimization / automation :

• Lead the strategic uplift and optimization of the organization's infrastructure and network systems
• Address existing issues and optimize the performance of tools and systems, including SolarWinds, AWS, OBM, ELK, Ansible, Device42, Tenable, and SailPoint
• Ensure that all infrastructure components are aligned with the business's long-term objectives and compliance requirements
• Experience in building Configuration management for Infra from early stages

2. Collaboration and Stakeholder Management:

• Work closely with BAU teams to understand current operations and identify areas for improvement
• Liaise with professional services and cross-functional teams to ensure seamless project delivery and successful transformation initiatives
• Provide expert advice on best practices for infrastructure and network management and optimization

3. Transformation Leadership:

• Drive the overall transformation of infrastructure and network operations, ensuring that the organization fully utilizes available tools to support business objectives
• Lead projects focused on enhancing infrastructure capacity, improving monitoring capabilities and integrating new technologies

4. Documentation and Process Improvement:

• Develop and maintain comprehensive documentation of infrastructure and network systems, processes, and best practices
• Identify opportunities for process improvement and implement changes to enhance system performance and reliability

5. Capacity and Performance Management:

• Monitor and manage the capacity and performance of infrastructure and network systems, ensuring they meet the demands of the business
• Conduct regular assessments and tuning to optimize system performance and ensure scalability

Requirements

• Degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CCNA, CCNP, MCSE, RHEL Certified System Administrator, Oracle Certified System Administrator, or similar are highly desirable
• Minimum of 5 years of experience in a technical lead role within the infrastructure and network domains
• Proven track record of leading successful infrastructure and network transformation initiatives
• Strong experience with tools and systems such as SolarWinds, AWS, OBM, ELK, Ansible, Device42, Tenable, and SailPoint
• Strong leadership and project management skills, with the ability to drive transformation projects from concept to completion
• Excellent problem-solving and analytical abilities
• Proficient in collaborating with cross-functional teams and managing stakeholder relationships
• Ability to work independently and manage multiple priorities in a fast-paced environment

Job Summary

Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job… Just be prepared to dream big! Are you a leader who advocates for their team? Do you have an interest in strategic planning, program development and forecasting business needs? Our AIML Data Operations team is passionate about technology with a focus on enriching the Siri customer experience. We are seeking a Senior Team Lead who will manage the daily operations of the Annotation team. You will coach, mentor and guide a group of Team Leads to encourage quality, innovation and strong performance from their team of language Annotation Analysts. You will use your analytical mindset, collaborative approach, and personal drive to achieve team performance goals.

Description

In this role, you will be leading day-to-day operations to ensure organizational delivery of quality results. You’ll assist in the development of tools and reports to analyze and run the business, including workflow optimizations, workforce management, and volume predictions. You will help determine staffing requirements and participate in interviewing and hiring. You will effectively lead team performance with a focus on developing managers through one-on-ones, team meetings, coaching sessions and setting expectations. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.

Key Qualifications

• Minimum 8 to 10 years experience in people management, leading teams focused on consumer-facing applications, content or service
• Ability to empower and drive the team’s performance and be accountable for business priorities
• Self-starter with an analytical orientation, strategic vision, and strong executional track record
• Experience defining and analyzing KPI’s, with the ability to identify trends and opportunities for innovation and improvement
• Proven track record of collaborating cross-functionally to drive operational improvements
• Experience scaling operations in a fast-paced and dynamic environment
• Management experience in a global organization is preferred
• Excellent verbal and written communication skills and the ability to influence and communicate across all levels of the organization

Education

Bachelor’s degree or equivalent experience preferred.

Additional Requirements

Ability to work Monday- Friday from 9:00am-6:00pm local time; with scheduling and work flexibility based on business needs. Successful completion of a pre-employment assessment and background check.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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