Overview:

The TCM Branch Manager is responsible for overseeing the daily operations of a Traditional Chinese Medicine clinic or branch, ensuring the highest standards of patient care, business performance, and staff management. This role requires a blend of leadership, business acumen, and knowledge of TCM practices to drive the success of the branch.

Key Responsibilities:

• Oversee daily operations, ensuring smooth and efficient clinic activities.
  • Ensure compliance with local healthcare regulations, TCM protocols, and company standards.
  • Manage branch inventory, including herbal products, acupuncture needles, and other supplies.
  • Monitor clinic cleanliness, patient safety, and equipment maintenance.
  • Lead, motivate, and supervise a team of healthcare professionals, including licensed practitioners, support staff, and administrative personnel.
  • Recruit, hire, and train staff in accordance with company policies and TCM best practices.
  • Conduct regular performance evaluations, provide feedback, and implement professional development opportunities.
  • Foster a collaborative and positive work environment.
  • Ensure a high level of customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly.
  • Oversee customer consultations, treatment plans, and follow-ups, ensuring TCM practitioners are providing safe, effective, and appropriate care.
  • Assist in promoting customer education about TCM practices, therapies, and health management.
  • Drive revenue growth by overseeing clinic sales goals and service offerings.
  • Develop strategies to promote TCM services and products (e.g., acupuncture, herbal medicine, cupping therapy) to existing and potential clients.
  • Monitor financial performance, track KPIs, and manage budgets for clinic operations.
  • Ensure all healthcare practices and treatments are compliant with the relevant medical standards and regulations.
  • Conduct regular audits and assessments of the clinic’s operations to ensure quality standards are met.
  • Ensure proper documentation of patient records and medical histories in accordance with privacy laws.

Qualifications:

• Certification or training in Traditional Chinese Medicine or equivalent (preferred).
• Minimum of 3-5 years of experience in healthcare management, with at least 1-2 years in a leadership position within a TCM clinic or similar setting.
• Strong knowledge of Traditional Chinese Medicine therapies, including acupuncture, herbal medicine, and other related treatments.
• Proven experience in staff management, customer service, and business operations.
• Excellent leadership and interpersonal skills with the ability to manage, motivate, and develop a diverse team.
• Excellent communication and problem-solving skills.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Position Summary

The Merchandising Manager will be responsible for developing and executing merchandising strategies that drive sales, maximize profitability, and enhance the customer shopping experience. This role involves collaboration with various departments, including marketing, logistics, and store operations, to ensure cohesive and effective merchandising plans.

Key Responsibilities

Merchandising Strategy

· Develop and implement merchandising strategies that align with company goals and market trends.

· Analyze sales data and market research to identify opportunities and challenges.

· Create seasonal and promotional plans to drive sales and customer engagement.

Product Selection and Placement

· Source and collaborate with vendors on product assortments.

· Plan and oversee product placement and visual displays in stores.

· Ensure merchandise is presented in a way that maximizes sales and enhances the customer experience.

Inventory & Logistics Management

· Monitor inventory levels and coordinate with the supply chain team to ensure optimal stock levels.

· Conduct regular inventory analysis to identify slow-moving and high-performing products.

· Develop strategies to manage markdowns and clearance items.

Visual Merchandising

· Create and implement visual merchandising guidelines and standards.

· Design store layouts and window displays that attract and retain customers.

· Share with store staff on best practices and ensure compliance with brands’ guidelines.

Sales Analysis and Reporting

· Analyze sales performance and develop action plans to address any issues.

· Prepare regular reports on merchandising performance, including sales trends, inventory levels, and customer feedback.

· Present findings and recommendations to senior management.

Collaboration and Communication

· Work closely with marketing, store operations, and other departments to ensure cohesive execution of merchandising plans.

· Communicate merchandising plans and updates to store teams.

· Provide guidance and support to store managers and visual merchandisers.

Market and Trend Analysis:

· Stay up-to-date with industry trends, competitor activities, and customer preferences.

· Conduct market research to identify new product opportunities and emerging trends.

· Use insights to inform merchandising strategies and product selections.

Budget Management

· Manage the merchandising budget and ensure cost-effective use of resources.

· Negotiate with suppliers and vendors to secure favorable terms and pricing.

· Monitor and control expenses related to merchandising activities.

Requirements

• Bachelor’s degree in marketing, business administration or a related field.

• Minimum 5 years of experience in merchandising, preferably in a FMCG or retail environment.

• Proven track record of driving profit margins and curating merchandise assortment.

• Strong leadership and team management skills.

• Excellent communication, negotiation, and interpersonal skills.

• Analytical mindset with the ability to interpret data and make informed decisions.

· Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Job Responsibilities:

• Generate sales revenue through seeing and seizing opportunities for new and existing businesses;
• Attend Site Show Rounds;
• Prepare high quality proposals;
• Support the Senior Management Team to present the proposal to the client;
• Assist in organising Business Development Events and Functions;
• Assist in business administrative work;
• To conduct marketing and sales of security guarding businesses as well as cross-sell other security-related products;
• To establish new clientele;
• To oversee the successful delivery of projects as well as the mounting of new projects;
• To ensure growth and profitability of your Business Unit.

Job Requirements:

• experienced in sales and marketing
• Strong network within the Security industry
• A creative person with integrity, respect for others, a commitment to engage, build trust, and a genuine caring.
• able to do overtime and night shift arragement .
• must able to work on PH and sunday.

Responsibilities:

• Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders.
• Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution.
• Drive post-incident reviews, documenting outcomes, lessons learned, and corrective actions.
• Problem Management: Conduct root cause analysis on recurring issues, working with technical teams to implement permanent solutions and minimize service disruptions.
• Track and manage problem resolution timelines, ensuring thorough follow-through and effective closure of identified problems.
• Process Improvement: Identify opportunities to enhance incident and problem management processes, leveraging best practices to improve efficiency and reduce response times.
• Stakeholder Communication: Prepare regular reports and performance metrics on incident and problem management activities for senior leadership and relevant stakeholders.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in major incident roles within a complex IT environment.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred
• Excellent problem-solving, analytical, and communication skills.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role Overview:

We are looking for a strategic thinker and dynamic leader to join our team as a Business Development Manager. This position will be responsible for identifying new business opportunities, developing and implementing growth strategies, and building strong relationships with clients and partners. The Business Development Director will play a key role in driving revenue growth and expanding our market presence.

Responsibilities:

• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Identify, build and maintain relationships with clients and stakeholders.
• Collaborate with cross-functional teams.
• Prepare and present business proposals.
• Monitor sales performance metrics, market dynamic and industry trends.

The Deals Advisory team

Our team supports corporate and private equity clients through a pragmatic approach that unlocks value from a transaction. We support clients from wherever they are in the deal process be it deal strategy, due diligence, valuations or post-merger integration.

We are a growing team of dedicated professionals that embrace the adrenaline that comes with each deal. Our team members learn and grow in an environment that blends structured approaches with flexibility, enabling our people to continuously adapt and develop into trusted deal advisors.

Responsibilities

• Assist in project managing multiple client engagements
• Establish effective working relationships with stakeholders and clients
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Analyse financial and non-financial information to formulate views and conclusions
• Analyse historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Prepare and draft client reports to address their strategic goals, including as the buyer or seller of the assets
• Keep up to date with global, regional, and local business and economic issues
• Be actively involved in business development activities to help identify and research opportunities for new/existing clients
• Coach and supervise junior team members

Qualifications and requirements

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant fields
• Minimum 5 years and above of relevant deals advisory experience
• Strong project management skills
• Highly adaptable, able to work independently and effectively under pressure in a fast-paced environment
• Demonstrated ability to think on your feet
• Entrepreneurial mind set and business acumen

Job description

With the implementation of Interactive AI Ambassador in the museum, the role of the Assistant Operations Manager will shift to focus on integrating technology with operational efficiency and enhancing visitor experiences. This redesigned job scope reflects a more strategic, technology-driven approach to operations management, focusing on enhancing both internal efficiency and the overall visitor experience at the museum.

Duties and Responsibilities

1. Operational Oversight

• Oversee all operational aspects of the MINT Museum of Toys and retail (MINT Shop) and F&B establishments (Basement and Rooftop).
• Ensure compliance with business continuity plans and operational standards.

2. Event and Program Management

• Execute, facilitate and deliver museum tours and educational programs, ensuring alignment with museum goals
• Work together with the marketing team on event planning and promotional strategies, applying digital tools for targeted outreach.

3. Digital Transformation and Technology Integration

• Lead the integration and optimization of digital technologies to enhance visitor experience and operational efficiency.
• Monitor and assess the performance of our digital technologies, making adjustments to improve functionality and user experience.
• Understand how visitors navigate the museum, what exhibits attract their attention, and their preferences.

4. Visitor Experience Enhancement

• Use technologies insights to improve guest services, admissions and ticketing
• Document and analyze customer interactions to continuously improve service quality.
• Analyze visitor feedback and behavior patterns to tailor services and improve satisfaction.

5. Data Analysis and Reporting

• Prepare and present daily/weekly/monthly operational reports, including insights from data analytics.
• Analyze sales forecasts, market trends, and performance metrics to inform decision-making.

6. Team Management and Development

• Supervise and mentor operations staff members, focusing on performance improvement and customer service excellence.
• Coordinate training programs to enhance staff understanding of digital tools and technologies.

7. Perform other duties as assigned by management, including participation in strategic initiatives and projects.

JOB PURPOSE: The AM is responsible for overall restaurant with a focus on bar operations, driving stellar business profitability & productivity, adhering to all established standard operating procedures (SOP). Using passion for the craft & skill in leading the team, energize & inspire them to provide outstanding service.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective & efficient systems and a motivating work environment.

1. Managing day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards and staying true to brand values.

2. Procuring necessary resources and ensure strict adherence to their appropriate usage, stock control procedures, inventory costs, portion controls and conduct regular stock checks to ensure availability of equipment/ bar stock to cater for guest requests and operational needs.

3. Support the evolving drink crafting, strategically plan & effectively manage funds and production methods, ensuring loss prevention while keeping brand values aligned & met with flawless execution.

4. Ensure sufficient staffing levels are maintained, with customised training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Successfully groom brand champions who are knowledgeable, trained and compliant in every facet of their roles, able to create a welcoming & exciting atmosphere. Ensure performance is maximised for highest productivity, exemplify consistent delivery of exceptional product & service standards.

6. Create and constantly monitor that SOPs are being upheld and improved upon for further effectiveness; understand market dynamics, continually redefining our best by evaluating market trends which are proactively diagnosed, to provide quality service surpassing guest expectations.

7. Align teams and implement action plans to successfully achieve business outcomes, balance all aspects of the business according to reports covering matters ranging from HR, Sales & Marketing, Finance and guest feedback which must be obtained regularly. Contribute as required to all external quality assurance audits and action plans.

8. Operational & guest challenges must be investigated & resolved appropriately in a timely manner.

9. Administrative duties such as resource allocation, effective rostering meeting operational needs & financial objectives with sound productivity and labour costs.

10. Instil strong ethics within the team, monitor & ensure venue adherence to all related licensing laws, compliance and company policies. Strict adherence to consistency in sanitation, health & food safety regulatory guidelines while ensuring maintenance & functionality of venue equipment.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education or 2 year degree from an accredited university in hospitality related major with 5 years experience in the beverage or related professional area. Minimum 3 years managerial experience. WSET or equivalent trained preferred.

SKILLS:

1. Excellent leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, deep knowledge in wines, spirits, cocktails & barista-skilled preferred.

2. Creative, innovative, resourceful, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: Group General Manager

Industry: Recycling / Waste Management

Overview: We are representing a client's company to seek an experienced and dynamic Group General Manager to lead our recycling business operations. The ideal candidate will have a strong background in P&L management, team leadership, and multi-site management.

Please send your latest resume to this email to apply: [email protected]

Key Responsibilities:

• P&L Management: Oversee the financial performance of the company, including budgeting, forecasting, and financial reporting to ensure profitability and cost-effectiveness.
• Leadership: Provide strategic direction and leadership to the management team, fostering a culture of collaboration, innovation, and continuous improvement.
• Team Management: Develop, mentor, and manage a diverse team of professionals across various departments to achieve operational excellence.
• Multi-site Management: Coordinate and oversee operations across multiple sites to ensure consistency, efficiency, and high standards of service delivery.
• Operational Oversight: Implement and monitor processes and procedures to optimize operational efficiency and environmental sustainability.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.

Preferred Qualifications:

• Proven experience in a senior management role, preferably within the recycling or waste management industry.
• Strong financial acumen with a demonstrated ability to manage P&L responsibilities.
• Excellent leadership and team management skills, with experience leading multi-site operations.
• Strong sales and operations experience.
• Experience working in both multinational and local organizations.
• Deep understanding of the Singapore market.
• Exceptional communication and interpersonal skills.
• Strategic thinker with a proactive approach to problem-solving and decision-making.

Responsibilities:

• Assist in managing daily front-of-house operations, ensuring smooth and efficient service.
• Train, mentor, and supervise front-of-house staff, promoting teamwork and excellent customer service.
• Help maintain cleanliness, organization, and presentation standards throughout the front-of-house area.
• Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
• Collaborate with the Front of House Manager to develop and implement operational policies and procedures.
• Monitor service quality and performance, providing feedback and coaching to team members.
• Assist in scheduling staff and managing labor costs to meet budgetary goals.
• Support inventory management and ordering of supplies as needed.
• Participate in staff meetings and training sessions to enhance team performance and communication.
• Ensure compliance with health and safety regulations and company policies.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Passion for food, customer-service, & result oriented

* 5-day work week

Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

Responsibilities

We are looking for an exceptional Technical Consultant (Pre-Sales + Post-Sales), Bahasa Indonesia-speaking, based in Singapore to join our growing team in Asia. In this role, you will be responsible for leading and participating in both pre and post-sales activities with direct end customers and partners.

In this role, you will also be responsible to:

• Lead and participate in both pre and post-sales activities with direct end customers and partners
• Provide technical advice, troubleshooting, and analysis and communicate technically complex ideas to both non-technical and technical audiences.
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.
• Develop collaterals: presentations, demos, white papers, best practices, solution packs
• Conduct customer training, Work-jams, implementation and product support
• Serve as a point of escalation when customer issues arise, troubleshoot, and ensure quick resolution
• Working with our local and regional delivery partners/vendors, providing enablement and technical support on their various initiatives and projects with clients.

Requirements

Qualifications / Experience / Technical Skills

• Computer Science or Bachelor of Science or equivalent education
• 7+ years of Solutions Consulting / Technical Consulting experience is a must
• 5+ years of experience with Integration and Middleware tools is a must
• Communicate effectively with Technical, Business and C Level stakeholders
• Expertise in Enterprise security and governance
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Possess relevant Cloud certifications, such as AWS Certified Solutions Architect, Microsoft Certified Administrator, or Google Cloud GCP Cloud Engineer
• Knowledge of Java and .Net platforms a plus
• Must be able to communicate effectively with Bahasa Indonesia speaking customers /offshore clients.

Soft Skills / Personal Characteristics

• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.
• Excellent verbal and written communication skills

Are you a culinary professional looking to take your career to the next level? Do you thrive in a dynamic, high-energy kitchen and love bringing creativity and flavor to life? Join us as Chef de Partie and be part of a team that’s all about exceptional food, teamwork, and passion for the craft.

What You'll Be Doing:

As our Chef de Partie, you’ll be at the heart of our kitchen operations, working side-by-side with our Sous Chef to create unforgettable dining experiences. Here’s what your day will look like:

We’re seeking a future team member for the role of Senior Associate to join our Client Activation team. This role is located in Singapore - Hybrid.

The Transition Management Group (TMG) manages the coordination of client account opening documentation, technical implementation / reporting, and hand-off to client coverage teams. From inception to go-live, TMG supports the Liquidity Services, Segregation and Securities Finance business – focusing on its clients to meet agreed deliverables, along with championing the client experience.

In this role, you’ll make an impact in the following ways:

• Under minimal direction, onboards clients into the system, opens and closes accounts and handles transitions and conversions to the system.
• Serves as an advisor to clients as they onboard/transition/convert to/from organization products and solutions.
• Obtains and reviews the appropriate documentation and reference data and ensures regulatory aspects of AML and KYC are completed prior to opening accounts.
• Ensures all SLAs are met. Prepares clients for entering new accounts by explaining and articulating the level of documentation required, regulations, complexities in the market and market expectations.
• Works directly with clients to open new accounts once due diligence on KYC and AML has been completed and works with client and internal parties around asset events.
• Works directly with clients to access documentation requirements and reference data. May be responsible for onsite client support and training to assist with documentation, quality review and submission of documents.
• Ensure application form is received and tax documentation is received from the investor.
• Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements.
• Leads project management activities for onboarding/transitions/conversions such as reporting, planning, issue / risk tracking, scheduling, effort estimation, day-to-day tracking, and other project documentation preparation.
• Ensures client receives all necessary training or conducts the training him/herself.
• Identifies significant gaps or quality issues in transition processes and makes recommendations for improvement.
• Maintains a book of clients and ensure that client activity on an account is maintained once an account is opened.
• Ensures onboarding/transition/conversion activities meet all compliance, legal and regulatory requirements.
• May facilitate legal negotiation or document review. Participate in UAT, on boarding and fault resolution.
• Responsible for overall success of moderately-sized or complex transitions, ensuring client satisfaction through the monitoring of project quality and efficiency and management of the direct client experience.
• Acts as a Team Lead and provides guidance to less experienced colleagues.
• Suggests process improvements based on post-mortem transition analysis.
• Responsible for complex, mature and/or global clients or more complex platforms. Contributes to the achievement of team and area objectives.

To be successful in this role, we’re seeking the following:

• 5-7 years total work experience in transition management and/or project management preferred.
• Bachelor’s degree or the equivalent combination of education and experience in business management or related field is required
• Other language skills are a plus to support the client segments (eg. Korean, Japanese)

Main Objectives

• A regional equipment coordinator is responsible of the respective size type for Region Asia.
• Ensure most cost effective empty move while timely management of repositioning specific size type in/out Region Asia to support budget/forecast
• Strategic execution: Track agreed KPI metrics to support strategic planning and execution

Responsibilities

• Cost Control

1. Reduction of Empty Ancillary Cost, S&D Cost to support S&D budget
2. Equipment Planning: Perform equipment situation and inventory development analysis given updated forecast with cost consideration
3. Ensure spend on ancillary items such as storage, inefficient moves are monitored and minimized
4. Monitor and further reduce planned S&D cost to be within budget guidelines i.e., reduction of stockfeeding movements
   

• Equipment Management

1. Manage empty equipment and ensure sufficient equipment availability to support budget/forecast
2. Initiate interventions and follow up (stockfeed, deadhead instructions/guidance)
3. Ensure forecast accuracy and stockfeeding plan is made available 2-3 weeks ahead
4. Improve stockfeeding plan (2-3 weeks ahead) for 70% of the outports
5. Improve empty planning share within sub-regions (via 70% DAP actions)
   

• Collaborating with Area EQ team to ensure sufficient equipment availability and avoid deficit or surplus situation.

Requirements

• Degree in Logistics or equivalent professional qualification
• A minimum of 3 years experience in the Shipping Industry
• Possess HL operational background with vendor experience
• Knowledge of HL user application systems (FIS / MARS) with good technical inclination is advantageous
• Proficient in MS Office
• Relevant experience with container operations/logistics is preferred
• Strong data analytical skill
• Effective time management skills with a high level of initiative
• Strong and assertive stakeholder management skillset
• Proficient in written and verbal communication and presentation

Responsibilities

• Gather and document business requirements from stakeholders.

• Analyze business processes and workflows to identify improvements.

• Develop functional specifications for T24 system enhancements.

• Collaborate with technical teams to design solutions that align with business needs.

• Configure T24 modules based on business requirements.

• Oversee customization to ensure compliance with standards and minimal risk.

• Develop and execute test plans to validate system functionality.

• Ensure issues are identified, tracked, and resolved in a timely manner.

• Support user acceptance testing (UAT) and address feedback.

• Create user manuals, process documentation, and training materials.

• Maintain detailed records of system changes and configurations.

• Act as a liaison between business units, technical teams, and external vendors.

• Provide updates and gather feedback throughout the project lifecycle.

• Assist with post-implementation support and troubleshoot issues as they arise.

Skills/Requirement

• Solid background in working with the T24 core banking system( Wealth Management ), including experience in modules like Accounts, Loans, Payments, or Treasury.

• A strong understanding of banking operations, products, and workflows.

• Experience in business analysis, including requirements gathering, process mapping, and solution design.

• Experience in managing or contributing to large-scale banking projects is a plus.

• T24 Customization and Configuration: Knowledge of T24 programming (e.g., jBASE, InfoBasic) and configuration settings.

• Familiarity with SQL and database query skills.

• Experience with reporting and analysis tools that integrate with T24.

• Proficiency in using software testing tools and frameworks

We are looking for resourceful and service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at a crematorium at Mandai and will play a key role in providing after-death care services.

Your job responsibilities include:

• Supervise a team of Officers in ensuring the cremation ceremony and process are carried out smoothly and efficiently
• Supervise a team of Assistant Executives to carry out their cremation duties at service halls smoothly
• Manage enquiries and provide assistance to the public to ensure that sufficient support and assistance are provided to help them go through the cremation service and ash collection process effectively
• Plan and coordinate daily operations and maintenance (preventive and breakdown) of the cremators
• Administration of the cremator term contract, including seeking approval, raising Purchase Orders/Works Orders, carrying out inspections and verification of work done
• Perform administration work such as duty roster preparation, attendance record keeping, etc.
• Monitor the consumption of gas/electricity by the cremators
• Assist supervisor to carry out periodic review of work procedures and conduct briefings to staff on revised procedures
• Assist with Officers’ duties including the ash collection work when necessary
• Operate the coffin trolley to transport caskets to designated area before and after cremation ceremonies when necessary
• Perform other duties assigned by supervisor

Job Requirements

• Proficient in Microsoft Office applications, e.g. familiar with functions in Excel and able to prepare creative presentations
• Able to handle adverse situations and difficult customers
• Able to lead, interact and foster teamwork
• Good problem-solving, writing & communication skills
• Have initiative and able to carry out plans effectively
• Meticulous and pay attention to the finer details
• Mature, independent, responsible and resourceful
• Good organisational and administrative skills
• Willing to work in after-death care service environment
• Able and willing to work on weekends and public holidays

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Senior-Executive-Executive--Operations-Section-1-_JR-10000020891

Who we are

Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. A&M’s leadership is about a bias towards action and the willingness to tell clients what we think is needed. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our objectivity.

Privately held since its founding in 1983, A&M is a leading global professional services firm with over 10,000 professionals across six continents providing performance improvement, turnaround management & restructuring and corporate advisory services.

In today’s rapidly evolving market, companies are facing intense pressure to enhance performance and operational efficiency against a backdrop of rising costs, global competition, and shifting consumer demands. These challenges are further compounded by the need for technological integration and sustainable practices. Our Performance Improvement (PI) practice is uniquely equipped to navigate these complexities, delivering transformative solutions that drive growth, optimize cost structures, and enhance operational agility. Leveraging the vast expertise and cross-sector experience of our professionals, we partner with organizations to implement strategic changes that yield measurable outcomes. From operational restructuring to technology adoption, our PI practice offers a comprehensive suite of services designed to improve financial and operational performance, ensuring our clients not only survive but thrive in the dynamic business landscape.

What we do

The Performance Improvement Practice works with Private Equity and Corporate clients in Singapore and all over the world. Our areas of expertise include pre-M&A due diligence, merger integration, post-M&A growth strategy, corporate finance advisory, organizational and cost transformation, supply chain digitization and manufacturing operational improvement, interim and crisis management, and CFO finance leadership. We differentiate ourselves by the result-driven approach, the hands-on mindset, and the ability to provide leadership amidst complex situations.

A&M is rapidly expanding in Southeast Asia and seeking to hire Manager / Senior Manager who will be responsible for research, analytical / problem solving, modeling, and report / presentation preparation, to support various engagements of complex and high-profile situations. He/she is required to deliver rapid results with focus on bottom-line improvement.

Key Responsibilities

· Work with team members in information gathering approach and ensure all relevant sources of information are pursued

· Guide and lead client interviews, ask inquisitive questions and understand different stakeholders’ perspective

· Identify knowledge gaps, guide the team to challenge status quo, validate, disprove and/or develop better assumptions

· Identify key business challenges, accurately forecast financial performance and liquidity needs, pinpoint operational process inefficiencies and assess the organization’s design, roles, and team

· Ensure issues and opportunities are clearly and concisely presented

· Ensure that project approach, timeline and deliverables are logical, reasonable, and accurate

· Set and communicate client’s expectation consistently

· Identify risks and obstacles early on, create contingency plans and communicating timely with client

· Ability to own and complete multiple workstreams simultaneously

Qualifications and Experience:

· Bachelor’s or Master’s degree (Business, Accounting, Finance, Engineering or any major with quantitative focus) with proven record of academic excellence

· 6-10 years of experience in strategy consulting and/or 8-12 years of relevant corporate / industry experience

· Excellent analytical skills, logical and structured thinking, creative in problem solving

· Ability to extract useful information from large sets of unorganized or incomplete data

· Strong organizational skills with the ability to manage multiple workstreams concurrently

· Superior interpersonal attributes including communication and soft skills, ability to work in a team, results/performance-oriented work style, entrepreneurial, personal maturity

· Excellent communication skills both oral and written, capable of interaction at all levels in a company, from factory floor to CEO

· Experience delivering Performance Improvement projects (ideally in a client-site focused delivery model) in a top tier strategy firm, leading specialist and/or niche advisory firm or ‘Big 4’ consultancy

· Have a varied cross sector background including telecommunications, automotive, manufacturing, energy, retail, consumer goods, transportation, business services and healthcare

· Experience in operational KPIs, Balance Score Cards, and a reporting/ review process to ensure continuous improvement of the operational performance of the business

· Detail-oriented

· Strong Microsoft Excel and PowerPoint skills

· Willingness to travel

OVERVIEW OF A&M SOUTHEAST ASIA AND AUSTRALIA

Alvarez & Marsal established its Southeast Asia and Australia presence in 2017 and has in the last 3 years scaled up rapidly across the region, with 8 offices now in Singapore (HQ), Sydney, Melbourne, Perth, Kuala Lumpur, Jakarta and Ho Chi Minh City; these are complemented by our offices in North Asia in Greater China (Hong Kong, Shanghai and Beijing) & Korea (Seoul) and India (Mumbai, Bengaluru, New Delhi). Our experienced team has an average of more than 15 years’ experience and combines top-tiers consultants and C-level executives from different industries and is led by Utsav Garg, Managing Director and Head, Southeast Asia and Australia. Our clients include private equity firms as well as well-known local and multinational corporations across Southeast Asia and Australia.

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• a. Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• b. Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools