Total 12,099 service centre manager job vacancies in Others category in Singapore

Key Responsibilities & Duties

As the Singapore Academic Manager, you will oversee all academic operations for BlueSky Education in Singapore. You will be instrumental in ensuring the effective delivery of our programs, curriculum development, and managing a team of educators. You will also play a key role in business development and strategic partnerships.

1. Academic Leadership & Program Management

• Curriculum Development: Develop new programs and continuously improve existing curricula based on emerging global trends in Green Technology, AI and Robotics, and Public Speaking and Leadership.
• Teacher Recruitment & Development: Recruit and develop highly qualified teachers and guest speakers. Provide training to ensure consistent, high-quality delivery across programs.
• Program Coordination: Work closely with Operations Managers and Camp Managers to ensure smooth execution of programs. Coordinate scheduling, resource allocation, and overall program delivery.
• Student Interaction: Serve as the primary contact for students, agents, and accompanying teachers regarding academic matters. Provide support with student placement, testing, and induction when required.
• Staff Appraisal & Development: Conduct regular lesson observations and provide feedback. Lead staff appraisals and contribute to their development.
• Teaching: Conduct 10 hours of teaching per summer and winter camp to stay connected to the ground and gain firsthand insights; and step in to teach whenever needed to support the program.

2. Partnership Development with Schools and Private Learning Institutions

• Business development collaboration: Support the sales team in meetings with clients, providing academic expertise during discussions related to curriculum and program design.
• Program Design: Work alongside the sales team to design tailored programs that meet the needs of clients and students.
• Client Familiarization (Fam) Trips: Host ad-hoc client fam trips in Singapore, in collaboration with Operations Managers, to showcase BlueSky’s offerings.
• Strategic Partnerships: Represent BlueSky Education in key industry events, including trade shows and conferences. Attend as a speaker or to network, generating partnership opportunities for both academic and commercial objectives.
• Fundraising presentation: Represent BlueSky Education academically during fundraising and commercial sales pitches to prospective clients or partners.
• Webinars & Outreach: Organize and conduct webinars to promote BlueSky Education’s programs, and participate in school outreach initiatives to raise brand awareness.

3. Teaching and Academic Management

• Teaching: Conduct 10 hours of teaching per summer and winter camp to stay connected to the ground, gain first-hand insights, and contribute to cost management and the efficient use of teaching hours and resources.
• Teacher Management: Ensure the highest standards of teacher conduct, classroom delivery, and overall teaching quality.
• Timetabling & Resource Management: Allocate teaching staff to appropriate classes and ensure all materials and resources are available, utilized effectively, and managed efficiently.
• Quality Assurance: Ensure academic programs meet required standards, align with BlueSky Education’s mission, and maintain a high level of academic integrity and performance.

Knowledge, Qualifications, and Experience Essential:

• Bachelor’s degree (preferably in Education, English, or related field).
• A minimum of 8 years’ teaching experience, particularly with young learners who are non-native English speakers.
• Experience managing curriculum development and teaching staff in an international education environment.
• Proven experience in program delivery in a residential or summer camp setting.
• Strong customer orientation, with the ability to understand and respond to client and student needs.
• Commercial business acumen and experience working in a growth-stage company, comfortable with the fast-paced, dynamic nature of an expanding organization.
• Team player, able to collaborate across cross-cultural teams.
• Able to multitask and adapt to the growing needs of the business.

Desirable:

• Previous experience as an Academic Manager at an international school or English language school.
• Young Learners teaching qualification (e.g., TESOL, CELTA).
• Educational management experience in a summer or residential setting.
• Experience preparing students for exams such as Cambridge or IB, and handling exam administration.

Skills, Abilities, and Competencies:

• Excellent communication skills with the ability to engage effectively with students, staff, and clients.
• Proven leadership capabilities, including experience in managing and developing a team of educators.
• Exceptional organizational skills with the ability to manage multiple programs and priorities.
• Ability to work effectively under pressure, maintaining quality and standards while meeting deadlines.
• Strong administrative skills, including scheduling, resource management, and staff coordination.
• Extensive experience with MS Office (Word, Excel, PowerPoint).

Personal Attributes:

• Positive and passionate disposition, inspiring enthusiasm in others.
• Commitment to delivering high standards in academic programming.
• Ability to build strong rapport with students, clients, and staff.
• Respect for diversity and commitment to equal opportunities.
• Proactive approach to personal learning and development.
• Demonstrates a ‘can-do’ attitude and a hands-on approach to work.
• Strong problem-solving skills with a focus on delivering solutions efficiently.

Working Arrangements:

Competitive Salary: Aligned with market standards and commensurate with experience and qualifications.

Central Provident Fund (CPF): Employer contributions in accordance with Singapore’s CPF regulations to help you save for retirement, housing, and healthcare needs.

Annual Leave: Generous leave entitlement to support work-life balance.

Medical Benefits: Comprehensive medical coverage, including outpatient consultation and hospitalization insurance.

Flexible Working Arrangements: Work from home one day per week

Performance Bonuses: Recognition and rewards for exceptional contributions and achievements.

ABOUT BLUE SKY EDUCATION

As a global education services provider with presence in Singapore, Australia, China, Malaysia, Japan and Vietnam, BlueSky Education provides international study-tours, short-term and skills-based programmes.

Our online and in-person short courses are designed to prepare students for their future with a variety of programmes which cater to skills needed in the years to come, whether that be learning how to become our planet’s steward with our Sustainable Future Programme, how to be business ready in our Startup & Innovation Programme or how to become a fantastic speaker in our Public Speaking & Leadership programme.

Our residential study-tour programmes in Singapore are hosted at prestigious universities and boarding schools such as the National University of Singapore (NUS), Hwa Chong International Boarding school, Dunman High school hostel, etc.

There is something for everyone at BlueSky Education and we want students to come away with not only better English skills, communication skills but also life skills which they can take with them through life far after the programmes have ended.

Main Core Responsibilities

1)Met monthly HQ's sales budget for his/her assigned outlets.

2)Manage labour cost to meet HQ's budget for his/her assigned outlets.

3)Manage cost of good / operation cost.

4)Trainer and facilitator.

5)Ensure outlets and staff compliance company's SOP, code of conduct and regulation.

6)Outlets Hygiene to meet SFA guild line.

Intermediate Work (Middle Management Duties)

• Able to plan daily/monthly sales target to meet HQ budget, regular follow up and update on sales performance with outlet in-charge.
• Able to provide cost saving measurement for his/her area in-charge. Good understanding and knowledge on his/her outlet's past and present fast and slow moving items.
• Able to interview staff in a professional manner and recommend for hiring. Retension rate for his/her area above than company's average.
• Effectively manage and control Over-Time and Part-Time hour for his/her assigned outlet. Manage Labour cost within HQ budget.
• Able to manage outlet schedule independently, re-deploy staff effectively and fast. Able to shift in (Cover shift) if needed.
• Ensure outlet and staffs compliance with authorities regulation ( SFA licensing ) and abide to company's SOP, regulation and code of conduct.

Training Management

• Able to provide training ,coaching and evaluation for the progress and performance for Manager / Supervisor / Staff .
• Constantly giving ideas to upgrade and execute SOP and Operation issues when needed.
• A good role model and show management by example for fellow colleagues.

Job Requirements and Expectation:

1. Minimum 3 years in same field
2. Coversation and Basic PC skill
3. Positive and Willing to teach
4. Leadership and Managing skill
5. Honest and Cheerful

Food and Beverage Sales Manager:

* Create and execute strategic sales plans to meet or exceed sales targets and expand the customer base.

* Recruit, train, and motivate sales representatives to enhance their performance and achieve company goals.

* Conduct market analysis to identify new business opportunities, understand customer needs, and stay ahead of competitors.

* uilding and nurturing strong relationships with customers to maintain high levels of satisfaction and loyalty.

* Tracking and analyzing sales performance metrics to identify areas for improvement and ensure targets are met.

* Leading negotiations with clients and suppliers to secure favorable terms and deals.

* Working closely with marketing, product development, and operations teams to align efforts and optimize sales.

* Strong verbal and written communication skills for effective interaction with team members and clients.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job Description & Requirements

The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals. He/She establishes, implements and manages projects to meet operational objectives. He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability. He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification. He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation. He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.
~ Analyse data for business insights identification.
~ Analyse production efficiencies.
~ Conduct interviews and make hiring decisions.
~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.
~ Develop On-the-job training programme.
~ Develop workplace learning plan.
~ Evaluate organisations approach towards a lean enterprise.
~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.
~ Evaluate workplace safety and health management system for compliance and improvement.
~ Improve operation planning through use of big data and advanced analytics modelling.
~ Integrate quality principles and methodology to enhance engineering performance.
~ Lead change management in the organisation.
~ Manage balance between production requirement and manpower resources.
~ Manage innovation practises in organisation.
~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.
~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.
~ Resolve workplace grievances and disputes.
~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Job Summary:
We are seeking an experienced Brands Manager to oversee brand strategy and drive the success of our portfolio across online platforms. You will collaborate with internal teams and external partners to develop and execute initiatives that enhance brand visibility, engage customers, and maximize revenue in the e-commerce space.

Key Responsibilities:

• Develop and implement e-commerce brand strategies to achieve sales and growth targets.
• Manage brand performance across e-commerce platforms, ensuring optimal product positioning and presentation.
• Collaborate with marketing, design, and sales teams to execute campaigns and promotions.
• Analyze customer data and market trends to inform brand decisions and improve engagement.
• Monitor competitor activity and market dynamics to identify opportunities and risks.
• Build and maintain relationships with platform partners and vendors to optimize brand presence.
• Ensure consistency in brand messaging, visuals, and customer experience across all digital touchpoints.

Qualifications:

• 3-5 years of experience in brand management, marketing, or a related field (e-commerce experience preferred).
• Strong analytical skills with the ability to interpret data and market trends.
• Proven ability to manage projects and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Familiarity with e-commerce platforms (e.g. Shopify, Shopee & TikTok) and digital marketing tools.
• Proficiency in analytics platforms (e.g., Google Analytics) is a plus.
• Bachelor’s degree in Marketing, Business, or a related field (preferred).

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 8 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

The essential responsibilities of the Department Manager include:

• Achieves department sales targets, goals and objectives.
• Monitors sales figures, analyses and interprets data and trends and discusses this information with Branch Manager for forward planning.
• Conducts daily briefing and regular floor walks to make sure that brand image is maintained, ensuring expected service performance and customer experiences are managed and sustained; visual merchandising standards and good housekeeping standards are set and maintained at the highest level; maintains high quality in-store display with maximum cleanliness and upkeep of fixtures.
• Manages stock levels and control to ensure stock availability; minimising aged and damaged stock, and minimising stock loss.
• Work closely with buyers and merchandisers to ensure the department shines.
• Handles customer complaints and authorized to offer remedies on behalf of the department.
• Ensures that product knowledge is at its peak among salespeople; conducts shop-floor training to motivate and build the skills of the team.
• Deals with Human Resources matters such as interviewing potential staff, conducting appraisals and performance reviews and counselling, as well as ensures staff are skilled by providing, recommending or organising training and development by liaising with HR and through own in store initiatives (e.g. short quizzes on product knowledge, on the job training).
• Ensures staff understands and adheres to security and operational procedures.
• Any other duties as per assigned.

Formal Education & Certification

• Preferably Diploma or Degree in Retail Management

Knowledge & Experience

• At least 2 years of retail management experience (departmental level)
• Strong commercial understanding
• Proven track record of achieving sales targets
• Experience in staff performance management
• Experience in profit & loss management, targets setting
• Department product knowledge
• Good understanding of labour / retail law, company policies and procedure

Personal Attributes

• Ability to motivate and lead a team of people
• Ability to analyse sales figures; good analytical skills and good business sense
• Strong sense of customer service
• Confident with high sense of responsibility
• Ability to solve problems and make effective decisions
• Ability to work under pressure in a fast pace working environment
• Ability to adapt to challenging situations
• Ability to handle and prioritise multiple tasks simultaneously
• High level of business ethics and integrity

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Role Summary:

To play the lead role in planning, executing, monitoring, controlling, and closing projects. Delivering engagements on time, within the budget, and within expected profit margins while keeping external and internal stakeholders in the know and ensure a high degree of satisfaction to the customer with CSAT ratings of 4.8+

Responsibilities:

• Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal.

• Efficiently managing against contract, controlling the project through minimising uncertainty, setting realistic deadlines, proactively managing scope creep, budgets, resources, and time.

• Maintaining effective communication, ensuring the customer is fully informed and up to date on key performance indicators including but not limited to schedule, risks, issues, decisions, budgets, change requests etc

• Strong technical skills and technical acumen and a solid understanding of software development and ServiceNow.

• Proactively managing information, documenting critical discussions/meetings through formal channels, analysing data and documentation for inaccuracies, keeping knowledge and decisions flowing seamlessly.

• Intuitively, identifying, evaluating, mitigating, and communicating potential risks before the project begins and throughout the engagement.

• Meticulously monitoring actuals against forecasted across progress, milestones, budgets, performance and implementing immediate corrective measures where needed.

• Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, presenting comprehensive reports documenting status and key performance indicators, drafting change requests and project documentation.

Managing and developing strong relationships and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders ensuring technology design and solutions are aligned with business requirements

• Working independently on engagements with the ability to wear many hats providing holistic services across engagement management, advisory, consulting and implementation

• Collaborating effectively with Enablers local and remote to drive successful outcomes on time and within budget providing support and mentorship

• Champion of the Enable Way methodology, contributing regularly to continual improvement and reviewing processes and documentation for successful customer engagements

• Identifying opportunities and influence clients to adopt Enable services including CASE, Rapid Seeds and ServiceNow platform modules, functionality, and upgrades.

Qualifications & Certifications:

• IT Degree or relevant tertiary education in Computer Science Willingness and ability to learn/achieve ServiceNow certifications

• ServiceNow Practitioner Technical Project Manager Path

• ServiceNow Associate Technical Project Manager Path

• Agile SAFe Certification

• ITIL Foundation Certified

• ServiceNow Fundamentals - Trained

• ServiceNow sales & presales accreditation in 4+ Product lines

• Enable Way People Leader Certified

Project Management Certification

•Any other ServiceNow Certification in CSA

• ServiceNow Professional Technical Project Manager Path

• ITIL Foundation Certified

Skills Matrix:

• Experience in end-to-end Engagement management and successful delivery of small to medium sized projects including coordinating resources, providing functional expertise and delivering quality outcomes

• Managing projects against contracts including invoicing, schedules, project change requests, and stakeholder conflict

• Drafting and adjusting project schedules to meet scope and aggressive timeline

• Leading customer workshops with acute attention to detail, engaging in feedback, listening well, capturing and document detailed risks, issues, decisions and actions.

• Providing quality assurance across all customer content, articulating, and translating requirements to business stakeholders

• Presenting and facilitating customer showcases that are carefully planned, considering customer use cases, personas and areas of interest for different audience

• 3+ years successful ServiceNow project delivery in multiple customer engagements

• Some people leadership / coaching experience

• General understanding of ServiceNow licensing

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

Our client is an esteemed External Asset Management (EAM) firm whose bespoke solutions include Private Wealth Management, Asset Management, and Fund Management.

With a well-established subsidiary and strong presence in China, our client provides direct access to a robust pipeline of HNW clients actively seeking investment opportunities in Singapore.

To further enhance their offering, our client recently acquired an insurance brokerage firm and now boasts in-house Insurance Specialists dedicated to addressing clients’ Universal Life Insurance and Estate Planning needs, ensuring a holistic wealth management experience.

Additionally, the firm organizes exclusive Client Appreciation and Acquisition Events, fully funded by the company.
This enables their Relationship Managers focus on deepening client relationships and acquiring new prospects without incurring any costs.

By leveraging strategic partnerships with Private Banks, Financial Institutions, and Global Product Providers, they cater to the nuanced needs of Ultra-High Net Worth (UHNW) and High Net Worth (HNW) individuals with a commitment to excellence and discretion.

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Key Requirements (applicants who do not fulfil these requirements will NOT be considered)

1. Established Relationships with Accredited Investors, HNW/UHNW Clients, Family Offices, or Institutional Clients
2. Proven track record as a Relationship Manager in one or more of the following sectors/segments:

• Private Banking, Priority-Private or Priority Banking
• Others: Corporate Banking / Investment Banking / Securities Firms / Wealth Management / HNW Insurance

Market coverage

• Open sky

Remuneration

• Full Commissions: Very attractive Revenue Sharing scheme

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Our Confidential Discussion

Feel free to out to me via 8837 5170.

You are welcome for a chat whether you are ready to move or simply wish to fact-find about EAMs/Family Offices.

We can discuss:

• The pros and cons of EAM/Family Office vs Private Banks, and how it impacts/benefits your business
• Are the Strengths/Weaknesses in terms of your Profile, your Clients’ Profiles and Needs better suited in EAM/Family Office or Private Bank?
• The ecosystem of Products and Solutions available in EAM/Family Office setups
• The A-to-Z requirements and processes (Compliance and Operations) in order to onboard clients onto the EAM ecosystem

Your information will be treated in the strictest confidence, and we observe strict protocol of not sending candidates’ profiles without their permission.

Thank you very much for your interest. We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

Job Info:

• Working Days: 5 days/week
• Working Hours: Rotational shifts
• Location: Sentosa/Central

Job Description:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Description

The Clinic Assistant is responsible for the effective administration and operation of duties assigned at the Reception Counter.

Responsibilities:

• Attends to reception duties.
• Registers cases and prepares the necessary documents for patients’ visit.
• Provide financial counseling to patients.
• Performs cashiering duties. Collects payment from patients. Reconciles the daily collection report with actual collections.
• Answers phone queries from patients.
• Chaperon and assists doctors during consultation.
• Makes & accept appointments for consultation.
• Cover duties of other staff during their absence where applicable.
• Performs any other duties as assigned

Requirements:

• Possess at least 2 years' relevant working experience.
• Knowledge using Clinic Assist will have added advantage.
• 5.5 days work week.
• Comfortable to be cross-deployed when the need arises.

Benefits

• Medical Benefits
• Birthday Leave
• Team Bonding
• Staff Engagement Activities

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirement:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of investment operations experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Manage the bank’s existing corporate client portfolio in an efficient manner
• Acquire and evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations
• Perform KYC check with full diligence, adhere to compliance procedures and reporting in accordance with the bank’s framework
• Evaluate the credit risk of various customers by performing financial analysis, credit reports
• Manage clients’ queries and resolve issues in a timely manner
• Liaise with internal local and overseas cross-function departments

Requirements:

• Recognized Bachelor’s Degree, preferably in Business, Accounting, Banking, Finance, Economics or other related disciplines
• At least 3 years of experience in managing Corporate Banking Relationships. Prior experience in syndication/trade finance/commodity industry is preferred
• Possess strong credit writing and analytical skills.
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Micron’s vision is to transform how the world uses information to enrich life for all.

Join an inclusive team that is passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation Micron is pursuing.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

As a Category Supplier Manager, you will be responsible for developing Category Strategy with respective internal partners and stakeholders. You will be conducting strategic sourcing initiatives, plan and execute negotiations using supplier and industry analysis, benchmark and cost management. Through management of the category strategy, you will also be building trusted partnerships with internal stakeholders, driving best in class, cost, supply and resilience.

Responsibilities:

Category Management & Strategic Sourcing

• Develop and implement Category Strategy
• Perform Market analysis including supplier landscape, capabilities and technology roadmaps
• Participate in supplier segmentation and strategic goal setting to improve value such as high revenue, spend reduction, purchasing efficiency, customer services and supplier management
• Recommend resource levels across procurement sourcing categories, projects and functions
• Drive sourcing requirements and supplier selection through decision matrix in support of technology development, cost reduction, performance improvement efforts and sustainability
• Facilitate co-development activities and collaboration with suppliers
• Implement processes to supervise partner satisfaction with key suppliers

Cost Management & Analysis

• Identify and evaluate category-specific savings/revenue levers
• Drive category savings/revenue and scorecard metric targets
• Provide market intelligence and category price trends to relevant internal partners
• Apply cost modeling (should-cost models, Total Cost of Ownership or other analytical techniques) to drive negotiation for assigned categories that are benchmarked and relevant to the global marketplace

Negotiation

• Lead and partner with collaborators in negotiations with suppliers for strategic sourcing events/RFQ process into bundled negotiation
• Lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc
• Incorporate savings targets and contract requirements into negotiations
• Develop contract strategy for suppliers in assigned categories and build, negotiate, monitor and implement contracted terms and conditions to drive accountability to TCO performance commitments that transfer into beneficial business engagement

Business Partnering

• Partner with Customers to deliver Strategic Solutions for the assigned categories
• Develop and maintain expertise in the assigned spend categories through relationships with key partners
• Interact with Micron and Supplier executives
• Drive customer-centric approach to solving issues and representing Procurement

You are:

• Well-versed in Assembly Processes and Capital Procurement
• Experienced in a Category Management role, preferably in semiconductor or high-tech industry
• Demonstrate experience in Strategic Sourcing
• Strong in Negotiation and Communication skills

Qualifications & Skills:

• Minimum 5-8 years of experience in Procurement and Engineering
• Bachelor degree in Engineering with CPM/CPSN is an added advantage
• Proficient in written and verbal communication and presentation skills

• Leading Marine Logistics Carrier
• High visibility to senior management, reporting to CFO

About Our Client

My client has a strong global presence, is one of the largest marine logistic carrier in the world. Owners to a large fleet of vessels, the company is active in acquisitions to grow their fleet, capitalising on attractive opportunities in the markets. Treasury function plays a critical role to support such activities and the business is looking to hire a Group Treasury Manager for business continuity needs.

Job Description

Reporting to the CFO, you will:

• Oversee Treasury operations, maximise and optimise currency operations, cash pooling/management efficiently for the group
• Prepare monthly budgets and forecast, cashflow/financial analysis, payments processes and ensure compliance/KYC
• Monitor interest rates, FX hedging requirements, establish strong business partnership with financial institutions to ensure effective and optimal long term banking solutions
• Lead end to end implementation of Treasury Management System (TMS) via Kyriba
• Provide support to financing team, collate necessary loan documents to facilitate smooth transactions

The Successful Applicant

• Degree qualified in Accounting/Finance/Economics, with over 10 years of working experience
• Group/HQ level Treasury experience, execute business initiatives alongside senior management
• Proficient in leading end to end TMS implementation such as Kyriba
• Managerial experience to lead a treasury team
• Strong business partner to build banking relationships with financial institutions, drive cross functional collaboration in the organisation

What's on Offer

• Stable organisational with consistently strong financial performance over the last 10 years, attractive remuneration package
• Directly reporting to C-Suite, visibility to business decisions
• Centrally located office

Contact

Caroline Neo (Lic No: R1879832/ EA no:18S9099)

Quote job ref

JN-112024-6594712

Phone number

+65 6416 9847

Michael Page International Pte Ltd | Registration No. 199804751N

• Leading SEA Tech Startup, continuous product development
• Sustainable growth plans, IPO plans in the pipeline

About Our Client

Our client is a one stop platform for consumers, an aspiring Technology startup in SEA. As a market leader with a comprehensive product portfolio, the company continuously scales its business through product innovation.

Job Description

As a Indirect Tax Manager, you will:

• Report to the Head of Tax, ensure compliance to IFRS, kept abreast of ongoing GST/VAT changes in the market
• Act as a strong business partner to Tax, Finance and other functions, provide tax advisory/solutions that aligns with business goals
• Scope impact of new business initiatives on existing process and systems
• Drive standardisation and automation of indirect tax process in a voluminous set up, fulfil annual statutory requirements
• Address queries from tax authorities, implement necessary tax regime changes timely

The Successful Applicant

• Degree in Finance and Accounting, CA/ATP qualified, at least 10 years working experience in Tax
• Strong technical knowledge of IFRS application, combination of working experience with a professional accounting firm and commercial set up
• Core experience in Indirect Tax, partnering closely with Transfer Pricing and Direct Tax function
• Experience gained with MNC/Tech start-ups will be highly advantageous
• Demonstrate good commercial acumen to engage with senior stakeholders, influence and communicate business objectives

What's on Offer

You can look forward to:

• Working with a team of highly driven individuals in an organically grown company
• Critical member of team to support organisation's IPO roadmap

Contact

Caroline Neo (Lic No: R1879832/ EA no:18S9099)

Quote job ref

JN-112024-6593377

Phone number

+65 6416 9847

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is one of the world's leading bedding manufacturer and headquartered in Singapore for its SEA operation.

They are looking for a dynamic and experienced Cluster Retail Manager to oversee multiple retail locations within their departmental stores. The ideal candidate should possess excellent communication skills, the ability to lead and motivate teams, and a creative approach to driving sales and enhancing store performance.

Key Responsibilities:

• Develop and implement retail strategies to achieve sales targets and enhance profitability across all cluster locations.
• Recruit, train, and mentor store managers and staff, fostering a positive work environment that encourages growth and collaboration.
• Monitor and analyze store performance metrics, identifying areas for improvement and implementing effective action plans.
• Ensure an exceptional customer experience by maintaining high standards of service, visual merchandising, and product presentation.
• Oversee inventory levels and stock management across the cluster, collaborating with supply chain teams to optimize product availability.
• Stay updated on industry trends and competitor activities, using insights to inform business strategies and product offerings.
• Plan and execute in-store promotions and events to drive traffic and sales, collaborating with marketing teams as needed.
• Prepare regular reports on sales performance, customer feedback, and operational challenges for senior management.

Qualifications:

• Diploma in Business, Retail Management, or a related field.
• 3+ years of retail management experience, experience in the furniture will be advantegous.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills with the ability to motivate and manage diverse teams.
• Excellent communication and interpersonal skills.
• Creative problem-solver with a customer-focused mindset.
• Proficient in retail management software and Microsoft Office Suite.

Location: Tuas (Candidate with own personal transport is preferred)

Basic up to $6,000 + incentives

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782EA

Personnel Number: R23113231 (Lum Charmaine)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).