Total 30,551 service operations manager job vacancies in Others category in Singapore

About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Manage full set accounts for the business and Japan holding company’s needs
- Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
- Provide business analysis, consolidation financial results and support production of yearly budgets and revenue forecast
- Monitor, assess and ensure timely and accurate transaction for closing of financial and management reports, as well as prepare financial reports for HQ
- Review consolidation package done by subsidiary companies and report to HQ
- Support communication with HQ and subsidiary companies when required
- Review and support the accounts of subsidiary companies
- Reconcile, process and report all costing, AP, AR activities
- Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
- Maintain fixed assets processes and procedures (i.e. disposal, verification and depreciation of fixed assets etc.)
- Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
- Assist in management of transactions related to bonds and fixed deposit
- Handle J-SOX, internal control related queries and reporting required by Japan holding company
- Handle FRS116 accounting and review on new leases
- Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
- Liaise with HR regarding verification of payroll and CPF matters
- Any ad-hoc duties as assigned

Job Requirements:
- Minimum 5 years of hands-on experience in full set of accounts is required
- At least 2 years of audit background and commercial work
- Possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy
- CPA or CA certification will be a plus
- Deliver accurate information for internal and external reporting
- Meticulous, detailed and organized
- Excellent communication skills in English, both written and oral
- Hands-on with sound knowledge in accounting and statutory rules and regulations
- IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
- Excellent communication and interpersonal skills, with experience in managing team(s)
- Coach and motivate team to achieve team and company goals as well as individual performance standards
- Possess a high level of discretion and integrity
- Strategic and resourceful with the insight to adapt in a fast changing and dynamic environment
- Proactive in finding ways to improve existing work processes to increase efficiency

Compensation:
- Working Location: CBD
- Working Hours: Monday to Friday, 7.5 hrs + 1 hr break
- Flexible clock in time, anytime between 8.30am to 10.00am
- Transport allowance
- AWS and Performance bonus
- Medical and dental benefits
- Hospital and surgical insurance coverage
- Co-sponsorship of Japanese language course
- Annual health screening
- Annual leaves and additional office closure leaves

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

About This Role

As the GM, you will lead financial planning and analysis across Singapore, providing key insights and strategies to senior leadership. You’ll manage sales and margin forecasting, resource allocation, and monitor business performance to align with financial goals. Additionally, you’ll lead a team of finance professionals, working across functions to optimize investment decisions in areas such as store development, marketing, IT infrastructure, and customer engagement.

Key Responsibilities

Lead GM activities for Singapore, including sales and gross margin forecasting.

Partner with cross-functional teams on investment decisions

Identify risks and opportunities in business performance and market conditions.

Monitor and analyze key financial metrics to ensure alignment with company goals.

Oversee inventory management and optimize turnover, setting OTB (open-to-buy) budgets.

Serve as a strategic advisor to the leadership team, supporting financial decision-making.

Requirements

10+ years of GM experience.

Demonstrated ability to manage and lead a team across multiple locations.

Proficiency in financial systems (e.g., PBCS, CORA, RPAS) and advanced Excel skills.

Strong analytical, problem-solving, and communication skills.

Fluency in English is required

Ability to adapt to changing business environments and priorities.

Academic requirements: Bachelor's degree and above

Salary: 14000 - 16000

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.
• Able to read, write and communicate fluently in both English and Chinese are strongly preferred as this role is required to deal with clients.

Reporting To

• Team Head

We are seeking an experienced Sales Manager to lead our car workshop sales team. The ideal candidate will drive sales growth, enhance customer relationships, and ensure excellent service delivery.

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue targets.
• Manage and train the sales team to optimize performance.
• Build and maintain strong relationships with customers and suppliers.
• Analyze market trends and competitor activity to identify opportunities.
• Oversee customer service operations to ensure satisfaction.
• Prepare sales reports and forecasts for management.

Qualifications:

• Proven experience in sales management, preferably in the automotive industry.
• Strong leadership and communication skills.
• Ability to analyze data and make strategic decisions.
• Knowledge of car services and repairs is a plus.
• Customer-focused with excellent negotiation skills.

Location: 1 Corporation Drive
Salary: $3500 - $4000

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

CONTRACT JOBS!

ROBOTICIST

SINGAPOREANS/ PRs ONLY

(Salary – $3500-$4000 monthly)

LOCATIONS

Bedok South

CONTRACTUAL PERIOD

Firm Period: 1 January 2025 to 31 December 2025.

JOB DESCRIPTION

· Overall, in-charge of robotics asset inventory, stock-take and loaning and returning;

· Overall, in-charge of Innovation Studio including maintaining the tidiness and cleanliness of the studio;

· Provide Robotics expertise through sharing’s, trainings and lessons to staff and students and handhold them;

· Prepares the necessary Robotics materials for Robotics lessons, slides and handouts for staff and students;

· Prepares, guides and accompany students for external competitions;

· Proactively scan the market for new Robotics tools that support teaching and learning;

· Liaise with Robotics vendors when necessary

· Report the progress and outcome of assigned tasks to the HOD Science; and

· Any other adhoc duties provided by HOD Science such as video/photo editing when required.

WORKING HOURS

• Mondays to Fridays: 7:00 a.m. to 2.00 p.m, inclusive of 45min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

JOB REQUIREMENTS

· Must be MOE-registered

· Possess at least one-year related experience in coaching Robotics to children and adults;

· Possess experience in coaching Robotics to children for Robotics Competition;

· Competent in Robotics-related fields; and

· Acquired certification in building-blocks.

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R1102931

- Ensure all assigned duties are carried out & that resources are efficiently utilized.

- Ensure the cleaning standards are met & maintained, & report any shortcomings/faults to the Operations Manager.

- Acting as a communication conduit between the Client, the Management & your downline.

-Liaise all feedbacks/comments with positive solutions to the Operations Manager

- Maintain Safety Standards & Procedures & Ensure that the provisions of the WHS Act & Regulations are complied with

- Ensure the company’s policies & procedures are adhered to by your downline.

- Support Operations in Periodic Cleaning

- Knowledge of Microsoft Office needed for planning site deployment, minutes reporting, etc,

- Filing of Documents

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Operations Director, we are seeking for an Operations Assistant for:

• Running of banking errands.
• Collection and delivery of good, documents, cheques and cash to office premises, shipyards, onboard vessel and other location within Singapore.
• Ensure proper and safe handling of goods, cash, cheques and documents with due dilegence.
• To be responsible for general maintenance and cleanliness of vehicles under your care.
• To arrange for the vehicles regular servicing and repair when necessary.
• To observe all traffic rules and regulations (you shall be fully responsible for any traffic offence and penalty incurred) and observe road safety.
• To perform logistics duties when required, such as stock take and other light duties.

Requirements

• Possess a valid Singapore driving license (Class 3) with a clean driving record.
• Demonstrated ability to safely operate vehicles, including vans or trucks, in various weather and traffic conditions.
• Ability to prioritize tasks effectively.
• Meticulous, dependable and trustworthy
• Clear and concise verbal and written communication skills
• Capable of resolving unexpected challenges or issues that may arise during errands or deliveries.
• Good physical health and stamina to handle the demands of driving and carrying out delivery tasks efficiently.
• Strong awareness of safety protocols and procedures to ensure personal safety and the safety of others while on the road and during delivery tasks.
• Knowledge of Singapore's roads, neighborhoods, and traffic patterns to navigate efficiently and minimize delivery time.
• Ability to perform basic vehicle maintenance tasks such as checking fluid levels, tire pressure, and basic troubleshooting.
• Flexible and adaptable to changes in delivery schedules, traffic conditions, or additional tasks as required.
• Courteous and professional demeanor when interacting with clients or representatives during delivery and collection tasks.

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

• To assists with the management of cleaning operation duties as directed by the manager
• Ensure cleaning teams follow safety measures during cleaning operation
• Ensure that the cleaning machines are operationally ready and hygiene maintained
• Assist in coordinating and liaising with clients at project sites
• Able to hands-on when situation requires and any other responsibility as assigned by managers.
• Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner
• Ensure smooth running of sites’ operation as assigned

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits monitoring in Limits Monitoring Team.
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses
• Supports the effort to improve productivity, efficiency and lower costs via continuous process improvements
• Maintains good business relationships/partnerships with key stakeholders, aligning actions to customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit monitoring functions
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Perform loan static data maintenances
• Respond to Business Units’ requests and enquiries within a stipulated time-line
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues, improve processes and cooperation between Credit Ops and the Business Units.
• Participate actively to move the team towards completion of goals i.e. develop a service-oriented culture within the team
• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture e.g. attend courses from APLMA to understand the clauses in the Facility Agreement
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned
• Mentor and provide training to junior staff

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of Managing Service Office and leading a small team
• Ordering Office Supplies
• Handling office Tenants and Vendors
• Handling Sales and Daily Operations
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

We're looking for a Senior Manager, Financial Partnerships, to be based in Singapore, to own our key strategic relationships related to our banking infrastructure across APAC.

The ideal candidate is a self-starter, ‘out of the box’ thinker, who has worked in the payments and/or financial services industry. Experience building and maintaining relationships with financial institutions in APAC whilst working at a payment institution/EMI is essential for this role. You must have a strong network of banking partners, card schemes, and payment networks to help Airwallex scale.

What you’ll be doing

• Lead, develop, and implement a banking partnerships strategy for APAC that supports our vision for Airwallex’s global collections and payouts network.
• Manage our most strategic partnership opportunities, both existing and new, and act as the main point of contact between Airwallex and our partners.
• Conduct market research to understand the competitive landscape to ensure that Airwallex maintains its position as a payment leader.
• Identify and evaluate opportunities to integrate with local banking partners, acquirers, and payment methods as Airwallex expands to new geographies.
• Coordinate due diligence processes with prospective partners and project manage onboarding with new partners.
• Develop yourself as an industry thought leader.

Who you are:

• You’re an exceptional communicator – you’re able to connect with people at all levels, both internally and externally, and communicate project expectations effectively.
• You thrive under pressure – and work well with constant change and the ambiguity of a startup environment.
• You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex.
• You’re a team player - work cohesively with colleagues from across the organization and be able to inspire a shared vision.

What you'll need

• 7+ years of experience working with financial institutions, card schemes, and payment networks.
• Exceptional attention to detail and ability to build and maintain relationships.
• A good understanding of compliance and onboarding with global and regional banks.
• Experience working with cross-functional teams including Product, Legal, Compliance, Finance, and Commercial teams.
• International experience - working in multiple markets or managing cross-border relationships.
• A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.
• Bidding Manager experience in tendering of M&E or Integrated Facilities Management industry will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Monitor IFM/ mechanical engineering projects contract performance and address deviations.
• Attend customer meetings and serve as the main point of contact for customers/ project team.
• Provide regular updates on project progress and milestones to the Directors.
• Resolve customer issues promptly and satisfactorily.
• Advise/ Coordinate with teams to ensure timely task completion.
• Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
• Offer guidance and support to enhance team performance.
• Evaluate operational procedures and make enhancements as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities:
1、Responsible for the overall strategic planning of the company's advertising business commercialization, setting annual growth targets, and overseeing execution. Lead the team to develop innovative commercial models and increase advertising revenue.
2、Manage the full lifecycle of advertising products, including demand analysis, product design, ad optimization, data analysis, and operational management to ensure sustainable growth in the advertising business.
3、Guide the sales and business teams in exploring partnerships with advertisers, agencies, brands, and other stakeholders. Maintain long-term relationships with key clients to improve customer satisfaction and enhance ad effectiveness.
4、Build and lead the commercial advertising business team, set performance goals, and enhance the team's professional skills and work efficiency.
5、Promote effective collaboration with other departments (such as technology, product, operations, etc.) to drive business development.
6、Closely monitor industry trends, market dynamics, and competitor activities to adjust commercialization strategies, optimize advertising products, and maintain the company’s competitive advantage in the market.

Requirements:
1、Bachelor's degree or higher, with a preference for majors in Marketing, Advertising, or Management-related fields.
2、Over 5 years of experience in advertising business management, with strong leadership abilities and cross-department collaboration experience.
3、In-depth understanding of the internet advertising ecosystem, familiar with advertising platform operations, and possessing strong commercial acumen and market insights to develop and implement effective commercialization strategies.
4、Strong data analysis and decision-making skills, with the ability to drive business optimization and growth based on data. Excellent communication and negotiation skills to effectively work with clients, partners, and internal teams.
5、Strong client relationship management skills, capable of managing and maintaining key client resources.
6、Innovative thinking, with the ability to lead business development and respond to market changes. Strong ability to handle pressure and drive business growth in a fast-paced internet environment.

Benefits:

• Attractive salary package of up to $3,500 basic plus variable bonuses and weekend allowances
• 5-day work week with 1 weekday and 1 weekend off
• Career growth opportunities in a dynamic retail environment
• Centrally located Along Clementi Rd)
• Opportunity to lead and develop a high-performing team

Job Description:

As a Retail Assistant Manager, you will play a key role in supporting the store manager with daily operations, ensuring seamless store management, and delivering top-notch customer service. You will oversee sales, staff management, inventory control, and visual merchandising to achieve store objectives. This role is perfect for individuals with strong leadership skills, a passion for retail, and the ability to drive sales.

Roles & Responsibilities:

Operational Duties:

• Assist the store manager with day-to-day operations, including opening/closing procedures, cash handling, and security.
• Ensure team compliance with company policies and procedures.

Customer Service:

• Provide exceptional customer service and handle customer complaints professionally.
• Resolve challenging situations to maintain high customer satisfaction.

Sales & Revenue Generation:

• Work closely with the store manager to implement sales strategies and monitor sales performance.
• Assist in budget planning and monitor expenses to ensure profitability.

Inventory Management:

• Oversee store inventory levels, product ordering, and stock management.
• Analyze sales data and make decisions to optimize inventory levels and product assortment.

Team Leadership & Development:

• Supervise and lead store staff, including hiring, training, and scheduling.
• Foster a positive work environment and support staff development.

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with the brand image.
• Implement visual merchandising standards and update displays regularly.

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events aimed at driving footfall and increasing sales.

Requirements:

• Diploma in Retail Management, Business Administration, or a related field.
• 2 - 4 years of experience in retail management, preferably in FMCG.
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Ability to handle difficult situations with tact and professionalism.
• Good understanding of the retail environment and industry trends.
• Ability to multitask and manage multiple responsibilities.
• Physical stamina to stand for long hours and perform physical tasks.
• Flexibility to work retail shift hours, including evenings, weekends, and holidays.

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance (discussed during interview)
• Location: Clementi Rd,
• Working hours: Weekday shifts: 8am-6pm / 9am-7pm, Weekend shifts: 8am-5pm / 9am-6pm (depending on roster)
• Working days: 5 days per week (1 weekday and 1 weekend off)

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills