Total 28,719 service operations manager job vacancies in Others category in Singapore

You will assist the Senior Procurement Manager in the oversight and management of the School’s procurement function to ensure timely and effective procurement of goods and services, and compliance to procurement policies and procedures. You will provide advice to staff on procurement matters, vet procurement requirement specifications and approval papers, manage sourcing and contract management activities. You will review processes and procedures to enhance governance and operational efficiency in procurement.

Requirements

• At least 5 years of relevant experience
• Good people management and organisational skills
• Possess strong interpersonal, written and oral communication skills
• High degree of ethics, integrity and professionalism
• Experience in using an ERP system will be an advantage
• Knowledge in IM on Procurement will be an advantage

[Order Number: 628574]

Ideal candidate is someone with strong loans operations and credit analysis experience with corporate banking background covering fund finance/structured finance field.

Responsibilities

• Investor Analysis and Market Research: Perform investor analysis to support the credit approval process for fund finance transactions. Conduct market research to support the growth of the APAC fund finance business.
• Credit Monitoring: Conduct ongoing credit monitoring and produce annual rating review reports.
• Loan Operations: Coordinate closing and interim loan operations with the internal back-office and treasury team.
• Compliance Checks: Conduct KYC/AML investigations and reporting for new and existing client accounts.
• Internal Reporting: Prepare performance and accounting reports for the SG Branch and TKO Head Office.
• Internal Controls and Projects: Execute internal control activities, including operating manual audits, BCP, BIA, outsourcing, and participate in fund finance initiative projects to aid their implementation.

Requirements

• At least 5 years of loans operations experience within a corporate bank, specifically covering fund finance, structured finance, or corporate finance
• Strong knowledge of all corporate banking products
• Great proficiency in conducting credit analysis and writing up relevant reports
• Proficient in Ms Excel and Word

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Streamline Purchasing processes, develop integrated Purchasing strategies to effectively manage the suppliers on order fulfillment, assurance of supply.
• Lead, develop & implement policies, procedures and metrics to effectively manage the Materials shortages and implement solutions.
• Sourcing of materials/engineering parts locally/overseas with according to Bill Of Material (B.O.M) and equipment, goods and services.
• Perform data analysis to recommend trend-based improvements (e.g. demand aggregation) and to aid in decision-making
• Develop dashboards with procurement trends, forecasts and KPIs for management reporting and recommend early intervention where necessary
• Manage the team to achieve Key KPI on OTD, Inventory turns, excess & obsolescence, aging Inventory, day of supply in RAW, WIP & FG.
• Interface with both internal & external stakeholder to derive achievable targets, set up strategic plan and drive the team towards meeting the target as set forth.
• Other related duties if required.

Requirements:

• Bachelor in Business administration/Inventory management/Supply chain is preferred
• Min. 5 years of relevant work experience in Purchasing related Functions (manufacturing industry).
• Good communication and interpersonal skills
• Excellent analytical & problem solving & organizational skills
• Good team player
• Proficient in MS office & competent in excel.
• MS Navision ERP system or SAP hand on experience.
• Familiar with ISO 9001, 14001 and 13485 Quality Management System.
• Need to Travel to Batam.
• 5 days/week and Full-Time positions.

Interested candidates are invited to submit your application online with detailed resume with contact numbers, present and expected salaries via APPLY NOW or to:

Yeakin Plastic Industry Pte Ltd

1 Woodlands Walk Woodlands East Industrial Estate Singapore 738366

Tel: 67537333 Fax: 67596355

Website: http://www.yeakin-plastic.com

(All applications will be treated in strict confidence. Only shortlisted candidates will be notified)

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Managnig a cluster of logistic buildings
• Facilities Engineering and asset enhancement work

About Our Client

My client is a private equity firm specialising in real estate investment in Singapore, and they own multiple logistics portfolios in the area

Job Description

• Oversee the managing agent to ensure effective maintenance and operational management of the properties under your responsibility.
• Develop and sustain the Company's Emergency Response Team for the property.
• Plan and execute Asset Enhancement Initiatives (AEI) and Additions & Alterations (A&A) projects for the property.
• Supervise contractors and consultants engaged in work on the properties.
• Manage tenant relations, including the processes of handover and takeover, defect resolution, overseeing tenant fit-out works
• Handle cost and document management, including budget preparation, monitoring actual expenses, and associated reporting.

The Successful Applicant

• Bachelor's degree/ Diploma holder in Mechanical or Electrical Engineering, Building, Facilities, or Real Estate Management, or equivalent
• 5 years+ relevant experience in Facilities Management
• Experience in developing and reviewing specifications for M&E systems.
• Proficiency in troubleshooting M&E systems.
• Experience in managing fit-outs, Asset Enhancement Initiatives (AEI), and Repair & Maintenance Projects.
• Proficiency in Microsoft Office and AutoCAD.
• Ability to respond to emergencies during odd hours.

What's on Offer

Attractive package will be offered to the right candidate

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-082024-6515845

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Operations Administrator
• Working Location: Benoi
• Working Hours: 5 days (9 am-6 pm)
• Salary Package: Basic Salary $4,500 + AWS + PB + Transport Provided
• Duration: Permanent Role

Key Responsibilities

• Application for Inspection for New Trailers (assign chassis number, prepare and submit inspection documents to LTA)
• Submission for registration
• Road tax/Inspection for the company and customers' assets
• Apply for VPC and insurance for road tax renewal
• Provide VPC agreements, apply for VPC, and handle invoices
• Apply for renewal and de-registration of vehicles
• Carry out other ad-hoc tasks

APPLY NOW!!!

• Minimum Diploma qualification
• Minimum 1 year of experience in operations or related field
• Able to go to the workshop for some hands-on jobs (check details with the mechanics/technician)
• Experienced in communicating with LTA is advantageous
• Excellent communication skills with clients
• Willingness to learn

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68536 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Operations Assistant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $4,500 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for independently handling all requests for tanks that are leased to customers
• Supporting the Operations department with creating PO’s and SO’s, processing reports, performing stock checks and filing
• Supporting/arranging schedules with surveyors, depots and transport companies
• Assist with monthly invoicing
• Build and maintain a working relationship with the service providers, subcontractors and suppliers
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum 1 year of relevant working experience, preferably at a tank container depot
• Proficient in MS Office and has experience with ERP systems

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68001 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

CONTRACT JOBS!

Operations Support Officer

SINGAPOREANS/ PRs ONLY

(Salary – $1900-2000 monthly)

LOCATIONS

Clementi

CONTRACTUAL PERIOD

Firm Period: January 2025 to 31 December 2025
Optional Period: 1 January to 31 December 2026

JOB DESCRIPTION

• Responsible for Cleanliness: This involves ensuring that classrooms, special rooms, and common areas within the school are kept clean and orderly. This includes tasks like cleaning, tidying up, and possibly coordinating with janitorial staff.
• Security of Classrooms and Common Rooms: You are responsible for the security of these spaces, which includes locking and unlocking doors and windows. This helps prevent unauthorized access and maintain the safety of the school environment.
• Arm and Disarm Security Alarm: Operating and monitoring the school's security alarm system. Arming it during non-operational hours and disarming it when authorized personnel need access.
• Maintain Security and Vigilance: Being vigilant to identify strangers or suspicious individuals on school premises. This is important for the safety of students and staff.
• Direct and Accompany Visitors/Contractors: When visitors or contractors come to the school, you may need to direct them to the appropriate offices or locations within the school. This ensures that they are not wandering around unsupervised.
• Gate and Traffic Warden Duties: During peak hours, you may be responsible for managing the school gate and ensuring the smooth flow of traffic. This is important for the safety of students and to avoid traffic congestion around the school.
• Support for School Events: Assisting teaching staff and other school personnel in logistics and arrangements for school events. This could involve setting up classrooms, arranging equipment, or coordinating with event vendors.
• Other Assigned Duties: Being flexible and willing to take on other responsibilities as assigned by the SLs, Administration Manager (AM) and Operations Manager (OM). This might include ad-hoc tasks or projects that arise.
• In summary, this role plays a crucial part in maintaining the cleanliness, security, and overall safety of the school environment. It involves a combination of janitorial, security, and administrative responsibilities to ensure the smooth operation of the school.

WORKING HOURS

• Mondays to Fridays: 6.00am to 3:00pm or 10.00am to 7.00pm, inclusive of half hour lunch break. Early release of half hour for 1 day whithin the week.
• Service not required on Saturdays, Sundays and gazetted public holidays.

JOB REQUIREMENTS

• Minimum PSLE Certificate.
• Good team player and able to speak simple English.
• Preferably have some working experience in schools and able to handle physical duties such as carrying tables and chairs etc.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R1102931

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.

• Ensure Service master is updated and accurate for system go-live.

• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.

• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.

• Monitor and report SharePoint workflow turnaround time.

• Ensure accurate and timely update of data files for internal management reporting.

• Support annual cost refresh/ updates on services.

• Provide Business partnering support to Business Units within a growing regional healthcare system.

• Any other ad-hoc duties.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• to performing routine servicing for ladies sanitary bins, air freshener and dust mat
• installation of dispensers (drill & tape)
• able to work independently
• class 3 or 3A licence (Van)
• no experience required
• full-time job
• 5.5 days work
• multi-language preferred
• Interested applicant may call 67347973 for interview

Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.

Meeting planned sales goals.

Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation.

The ongoing training of your salespeople.

Developing your sales team through motivation, counseling and product knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

Experience in planning and implementing sales strategies.

Experience in customer relationship management.

Experience managing and directing a sales team.

Excellent written and verbal communication skills.

Dedication to providing great customer service.

Ability to lead a sale team.

Work 5 days, but you must be able to work overtime. Usually need to come back to do overtime on Saturday or Sunday

need have degree certificate,then also need know the computer maintenance,can training the staff how to do the sales ,how to increase the turnover and increase efficiency,the company will give the target for the sales.Organize hotel staff's schedule work, work arrangement before work, inspection during work, inspection after work, etc. Learn to communication

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

Job Descriptions

• To manage Microsoft Dynamics 365 (Business Central/Sales/Human Resource)
• To consult business application implementation/operation in all countries in Asia region
• To build and drive regional application operational structure in Asia region
• To propose and leverage business benefits through the use of information technology.
• To support implement regional activities set by superior
• Any ad-hoc tasks as assigned by superior

Job Requirements

• Graduate in computer science or similar.
• Minimum 5 years of related experience
• With an adept knowledge in Microsoft Dynamics Business Central / Microsoft Dynamics for Sales
• Possess experience API connection to various type of other products
• Possess knowledge/experience of Microsoft Power Platform.
• Required any MCSD (Or equivalent ) that is relevant to either Dynamics 365 BC, Dynamics CRM and, Power platform.
• Required general knowledge of corporate business applications such as HRM, CRM, ERP
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills
• Required strong in team building skills
• Experience in managing and enhancing corporate business -application with Microsoft products.
• JSON or any other programing language experience is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

Benefits

• AWS : Not provided
• Performance based bonus （Once in December) Company and Individual
• Expected OT for a month will be pretty minimum or 0
• AL、MC : 14 days
• MC　14days.
• Other benefits and allowances
• Dental coverage
• Medical coverage

Working hours

• Mon-Fri, 5days work week
• 8:00- 17:30 or 8:30-18:00

• Responsible for exhibition daily operation to cover opening and closing, online ticket reservation, Merchandise sales and inventory, customer services and to resolve any operational issues as they arise.
• Manage onsite staff including hiring and training.
• Manage equipment and venue maintenance in a regular basis.
• Coordinate with building management and local authorities to address safety and security concerns to meet the safety regulations and standards.
• Coordinate with internal team and external vendors to ensure exhibition timelines, setup, execution and dismantling schedules.
• Prepare necessary forms and document and liaise with vendors/contractors for submissions to relevant authorities.
• Collect on-ground customer feedbacks and identify areas for improvement.

Vendor and Contractor Management

• Liaise with vendors and contractors for services such as exhibition construction and audiovisual equipment etc.
• Manage vendor relationships to ensure quality, cost-effectiveness, and compliance with contractual agreements.
• Coordinate logistics and schedules with vendors to ensure timely delivery and setup of services.

Others

• Assist advertising and marketing initiatives
• Assist in budget management and sales forecast
• Other exhibition related assignments

Requirements:

• Bachelor’s degree in Event Management, Hospitality or related field.
• At least 5 years of relevant working experience in events and exhibitions management.
• Strong project management skills, with the ability to multitask and manage competing priorities and a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Detail-oriented with strong organizational skills and a focus on accuracy and quality.
• Knowledge of health and safety regulations and best practices for events and exhibitions.
• Flexibility to work evenings, weekends, and travel as required for onsite event management.
• Full working rights for Singapore

A cosy and nice hotel bar looking for an experience manager who has at least 5 years of experience in the industry.

Has knowledge of mixing cocktails and general bar management experience. Able to manage staff and scheduling of rosters.

Knowledge in alcoholic beverages and wines.

Has to have experience in inventory handling and proficient microsoft office skills.

Overall management of the bar.

A Sales Manager is a professional who is responsible for the success of their company’s sales department. They set goals for their team and produce monthly forecasting reports to see how well they’re doing in achieving those targets and budgets based on what’s happening with revenue streams so that everything runs

About Novela

Novela is Singapores first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novelas logo is a black quill pen, which is symbolic of a womans beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

About this role:

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelors degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Penang Culture Restaurant plays an important role bt attracting people from all over Singapore as well as Malaysia to savour the best of Penang Food.

Job Description:

• Interviewing,hiring, training, scheduling and managaing employees
• Resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations.
• To supervise and co-ordinate daily operation of outlets
• Oversee and maintain records for inventory, including food and beverages, supplies and other restaurant equipment.
• Achieve maximum profitability and overall success by controlling costs and quality of service.

Job Requirement:

• Passion in F&B industry, pleasant personality with a good service attitude
• Must be able to work on weekend and public holiday
• Willing to learn and adapt to a fast pace emvironment

What the day will look like
1. Local client advisory and service

• Client relationship management
• Discover client’s needs in holistic manner
• Set service scope and expectations
• Advise client on risk management and general insurance issues and offer potential solutions
• Advise on local statutory insurance requirements
• Design, strategize, place/renew and manage insurance program across various property and casualty lines
• Ensure policy administration matters are carried out accurately and timely, including invoicing and collection
• Review insurance program performance, perform claims analysis and offer risk improvement recommendations where possible.
• Review client’s contractual insurance requirements

2. Multinational client servicing – collaborate with overseas Aon Producing Offices to service local operations of multinational companies, such as

• Design and optimize client’s global insurance program
• Setting service scope and fee according to AGCN guidelines and tools
• Communicate client’s global risk management philosophy to local Aon offices
• Ensure instructions are communicated to and implemented by local Aon offices
• Utilize IT platforms for global account management

3. Delivering Aon United (DAU)

• Propose solutions across risk, insurance and other solution spaces that Aon offers
• Engage various Aon business units, specialties and regional resources to deliver appropriate Aon United solutions for clients
• Keep up to date on Aon IQ and wide range of cutting-edge solutions across all Aon business units
• Execute and utilise client-related value propositions, systems and processes including (but not limited to) Client Value Creation Model (CVCM), Aon Brokers Guide, Global Account Management System, Aon WorkComp.

4. Co-service with senior colleagues on major accounts, such as being Regional Coordinators for major accounts with operations in APAC

5. Participate in and contribute to winning new clients

6. Comply with company procedures and processes

7. Any other roles and responsibilities assigned

Skills and experience that will lead to success
• Diploma or Bachelor Degree
• General Insurance academic qualifications, ACII would be advantageous
• At least 4-5 years of experience in the insurance industry
• Independent, proactive, efficient
• Meticulous and able to multi-task
• Excellent communication and interpersonal skills
• Pleasant and positive personality, adaptable to changes
• Possess good analytical mind with strong intuition for business
• Good spoken and written communication skills
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• A strong teammate

• Responsible for the business performance of all outlets
• Analyze restaurant sales and profitability
• Responsible for developing and maintaining high standards relating to customer service, product quality and cleanliness
• Ensure the smooth day-to-day operation of all outlets
• Ensure all operations are in accordance with company’s SOPs and safety and health standards
• To forecast the manpower needs and oversee the manpower deployment to ensure smooth outlet operations
• Serve as leadership role model to supervise and motivate outlet staff
• Manage and resolve staff grievances and disciplinary matters
• Oversee outlet and equipment maintenance
• Responsible for setting up of new outlets and other adhoc projects

Requirements

• Minimum Diploma
• At least 2 years of relevant managerial experience
• Possess strong analytical and good problem solving skills
• Strong interpersonal and people management skills
• Highly meticulous and have an eye for details
• Willingness to work shifts/weekends/evenings to support outlet operations

• Advise management on the organisation's exposure to risks and the involvement of financial institutions, money market instruments and treasury management functions where applicable.
• Analyse and assess the impact of investment decisions on the financial position of the organisation.
• Analyse the financial performance and position of the organisation and develop suitable accounting policies to meet reporting requirements.
• Analyse, compile and present management information for managerial decision-making.
• Apply appropriate appraisal techniques and consideration for taxation, inflation and risk in investment decisions.
• Articulate to management all relevant tax issues to minimise the organisation's tax liabilities.
• Assess the chargeable gains and losses of the organisation, as well as capital gain tax liabilities.
• Calculate accounting ratios relating to profitability, liquidity, efficiency and position.
• Evaluate the effectiveness of the organisation's financial system and determine any areas of improvement.
• Identify and adopt business intelligence tools to analyse financial data and information.
• Identify and calculate both financial and non-financial performance measurements for reporting on the organisation's performance.
• Manage a documented system of accounting policies and procedures.
• Oversee the preparation of the organisation's budget.

My client, a Global General Insurance broker, is looking to hire an experienced Broking Manager in Singapore to provide a full spectrum of account servicing for their major corporate accounts.

Collaborating with key stakeholders, you will:

Responsibilities:

• Manage renewals of 15-20 major corporate accounts independently, ensuring all customer requests are resolved with first-class service.
• Developing new and organic growth accounts to meet targets.
• Renewals of accounts; to achieve timely renewal and high renewal retention.
• Preparing detailed proposals and presentation decks for new and organic leads or for remarketing of renewal accounts where required.

Requirements:

• 3+ years of experience with GI broking account management
• Must have a Certificate in General Insurance (BCP, PGI, CGI)
• Good command of oral and written English. Fluency in oral Mandarin Chinese is an advantage as you may be dealing with Chinese-speaking clients based in SG

Benefits:

• Industry-leading cash incentives for renewals, paid quarterly
• Career Progression: become a specialist in corporate general insurance lines, with clear promotion criteria and opportunities
• Competitive compensation

If you meet the requirements above and you're keen to take on the challenge of servicing key corporate accounts at a global insurance broker, apply now. Or email Nikhil Senan at [email protected] for a confidential discussion.

Less experienced candidates are encouraged to apply, as 1 opening is for a junior broker.