Total 28,546 service operations manager job vacancies in Others category in Singapore

The client of ours is one of the Largest Carrier Globally and is currently looking for an Experienced Deputy General Manager/General Manager with strong technical knowledge on Duel Fuel Vessels and people management experience to be based here in Singapore. Seafaring experience is must.

Responsibilities:-

• Oversee the vessel management of the company’s fleet to ensure optimal performance, compliance with international maritime regulations, and support of business needs.
• Manage preventive maintenance, dry docks, new builds, vessel procurement, manpower planning, and fleet development.
• Lead and develop the fleet team of managers and DGMs, ensuring high maintenance standards for optimal performance and seaworthiness.
• Formulate and execute strategies for fleet digital transformation and energy efficiency initiatives.
• Oversee the review, selection, and delivery of new builds based on technical specifications, regulations, and company policies.
• Manage budgets effectively, ensure ship crews are equipped with up-to-date knowledge for vessel inspections, and attend to assigned projects.
• Attend vessels in port and anchorage, liaising with the Master/Chief Engineer on maintenance issues and survey plans, and reviewing requisitions for spare parts.
• Develop and implement the company’s repair and maintenance policies, bunkering operations procedures, and HSE policies.
• Ensure safe and high-quality dry-dockings of managed vessels and alignment of dry dock budgets across fleet groups.
• Conduct trend analysis and make decisions on various aspects of fleet management.
• Participate in cross-divisional initiatives.
• Monitor and influence the development of regulations at the IMO to safeguard the company’s interests.
• Perform other duties and tasks as assigned.

Requirements

• Bachelor’s degree in Maritime Studies, maritime operations, or a related field.
• Seafaring Chief Engineer (COC1) with at least 20 years of related managerial experience, including a minimum of 5 years in ship management or a related field.
• Strong stakeholder management skills, self-driven, resourceful team player with proven communication skills, and the ability to mentor and train the team.
• Experience in handling and managing alternative low carbon fueled ships, such as LNG or Methanol fueled ships.
• Experience with Dual Fuel (DF) vessel management, new build vessel delivery, or experience as an engineer on ships with DF propulsion systems.
• In-depth knowledge of dry docking in line with industry standards, including class, flag, and other regulatory/statutory requirements.
• Familiarity with ISM/ISPS/CSO and current maritime developments.
• Appointment will be commensurate with experience.

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk advanced module.
• Certificate in Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Minimum 3 years of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Outgoing personality with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to work well in a team and demonstrate initiative and commitment.
• To be able to converse in English and work effectively with Internal staff including Site Foreman, Supervisors, Engineers, Managers and Client’s BIM representatives.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Provide market and business insights and support business on financial modelling for business proposal and making decision.
• Analyse monthly financial results and business drivers and review on the variances between actual and budget/forecast.
• Handle the annual budgeting process and analyse economic indicators and market trends to prepare forecasts.
• Work closely with the business units to formulate key strategies and recommendations to drive growth and profitability.

Requirements:

• Chartered Accountant or equivalent
• At least 8 of audit and commercial experience in Property/Real Estate industry.
• Strong financial modelling and analysis and good interpersonal skills.
• Proficient in SAP and MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high quality outcomes for our multinational clients.

Key Attributes/Responsibilities:

Administrative:

• Manage the Director's calendar, schedule appointments, and coordinate meetings.
• Handle phone calls, emails, and other correspondence on behalf of the Director.
• Prepare and edit documents, presentations, and reports as required.
• Make travel arrangements and prepare travel itineraries.
• Maintain filing systems and ensure documents are organized and easily accessible.

Human Resources and Payroll:

• Assist with recruitment efforts, including posting job openings, scheduling interviews, and coordinating candidate communication.
• Support the onboarding process for new hires, including preparing paperwork and organizing orientation sessions.
• Process payroll accurately and in a timely manner, ensuring compliance with company policies and legal requirements.
• Maintain employee payroll records, including salaries, wages, deductions, and tax information.
• Handle payroll inquiries and address any discrepancies or issues promptly.
• Administer the reimbursement process for employee expenses, including verifying expense reports, receipts, and supporting documentation.

If you'd like to find out about this or any other opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Overall in charge of kitchen operations
• Procurement, selection, inspection and preparation of ingredients
• Cut various meats and vegetables as per established specification
• Track inventory stock in kitchen and conduct daily order
• Cleans food preparation areas as determined by law and company policy
• Prepares food to the specifications of the client
• Prepares food before the arrival of guests
• Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
• Manage other employees in kitchen
• Acts as liaison to front-of-house employees to ensure proper food service temperature
• Seasons food according to recipes or company needs
• Orders ingredients and spices as needed
• Operates various kitchen appliance such as a blender, oven, grill
• Portions, arranges, and garnishes food based on client preference
• Direct and lead the food assembly process
• Conduct regular inspections to ensure consistency in standards of food preparation, food presentation, cleanliness and sanitation of restaurant and kitchen equipment
• Supervise and monitor outlets in charge
• Ensure smooth running of operations
• Highlight issues to directors as and when
• At least 5 years' experience in western cuisine
• Good experience in western cuisine kitchen operation
• Knowledge of good hygiene practices
• Willing to work long hours and OT when required

Job Description

• Ensure corporate compliance of entities registered in Singapore and other Jurisdictions
• Liaise with Corporate Secretarial Service Providers based in different countries to review documents prepared and ensure compliance with banks and government authorities' requirements
• Incorporation/liquidation (Company, Rep Office)
• File and maintain good and up to date record of the Group’s corporate documents and statutory registers as required
• Arrange for legalisation/notarisation
• Follow up status and lodgement of Financial Statement to comply with ACRA Requirement
• Opening and closing of bank accounts, changing account details as required
• Complete KYC/Due Diligence as required
• Liaise with Finance Department, external auditors, lawyers, business partners and overseas colleagues
• Take note of various statutory deadlines and be responsible for respective filing
• Train and mentor Corporate Executive in the above to a level of competence to be able to function without daily supervision within an agreed time frame
• Involvement in finance and corporate financing-related issues as assigned by the Chief Financial Officer
• To design and manage the re-organisation of the company’s corporate data storage and retrieval systems
• To build a complete set of corporate records of all related entities for the HQ library within a prescribed timeframe to be agreed
• To develop a working knowledge of all other corporate functions within the department to be able to participate and assist in its operational activities and the expansion and development of the Corporate Division generally
• Reporting directly to the Chief Financial Officer
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Job Description

• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law
• Holding or currently pursuing corporate secretarial qualification / compliance background would be an advantage.
• Candidates with XBRL knowledge would have an advantage
• Proficient in Microsoft Office
• Proficient in both spoken and written English
• Meticulous, multi-tasked, strong initiative and good team player
• At least 5 to 7 years’ relevant corporate secretarial experience is required
• Someone who is looking for long-term career growth prospect

5 months Temp Admin, Inpatient Operations – Bed Management*

- $12/hr with benefits

- 26 August 2024 to 31 January 2025 (approx 5 months)

- Diploma

- Proficient in Microsoft Office

- Good communication and interpersonal skills

*Working Hours:*

Monday – Thursday: 8.30am – 5.45pm

Friday : 8.30am – 5.30pm

Saturday: 8.30am – 12.30pm (once per month)

*Job Summary:*

- Perform bed management and allocation.

- Liaise with internal stakeholders and external referral sources to right-site patients in an expedient manner.

- Provide administrative support for Inpatient referral screening process.

*Responsibilities and Duties:*

- Attend to enquiries regarding Inpatient referrals and Hospital admissions.

- Assist with administrative tasks related to processing of Inpatient referrals.

- Liaise and coordinate replies with Inpatient referral sources on outcomes of screening.

- Submit bed statistics to the respective stakeholders daily.

- Perform other duties as assigned.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

WhatsApp.com (https://wa.me/+6598623556)

Job Description:

• Commercial Management: Commercialize the Logistic offering, by strengthening our value propositions as well as marketing them to our customers. Ensure profitability of the Logistic profit center.
• Coaching the team: Continue to develop the team competency and strengthen our operating processes.
• Cargo Management: Oversee the handling, stowage, and securing of cargo onboard vessels to optimize space utilization and ensure safe transport.
• System Use: Ensure that the team is fully aware on the use of our track & trace system and that all customers’ assets are managed via the system.
• Vendor and Stakeholder Management: Collaborate with shipping lines, freight forwarders, customs brokers, port authorities, and other stakeholders to ensure smooth coordination of logistics activities and adherence to service level agreements
• Performance Monitoring and Reporting: Track key performance indicators (KPIs) related to logistics operations, such as vessel turnaround time, cargo handling efficiency, and inventory accuracy, and provide regular reports to management.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance the efficiency and effectiveness of logistics operations within the marine company.
• Emergency Response Planning: Develop and implement emergency response plans to address potential incidents or disruptions in maritime logistics operations, ensuring the safety of personnel, vessels, and cargo.

Requirements:

• Bachelor degree or above with major in logistics, international trade or other related courses
• Knowledge of the spare parts/goods import and export process, domestic and foreign express. Clear understanding on the various GST incentive schemes.
• Familiar with domestic and foreign logistics channel.
• Plentiful experience in international forwarding, sea freight, and other land based operations.
• 3 years or above working experience in foreign trade import and export operation.
• Knowledge of MS- Office tools and ERP system
• Strong team player with a positive attitude, good communication
• Hold fast to Confidentiality Rules and Regulations

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Diploma holder
• Min 8 years in warehouse management with experience in semiconductor industry
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities:

- Store Operations: Ensure full store operations, manage inventory, and maintain a clean, organized store.

- Customer Service: Deliver exceptional customer service, handle complaints, and train staff.

- Sales and Profitability: Develop strategies to achieve sales targets and execute marketing activities.

- Staff Management: Recruit, train, and manage staff schedules and performance.

- Financial Management: Manage budgets, cash handling, and minimize shrinkage.

- Compliance: Ensure compliance with laws, regulations, and health and safety standards.

Qualifications:

- Diploma or degree in Business Administration, Retail Management, or related field.

- Minimum 2 years of retail management experience.

- Strong leadership, communication, and problem-solving skills.

- Proven ability to meet sales targets and manage finances.

Location: Islandwide 15 outlets

5 days work per week

Responsibilities

· Assist the Manager, Operations to lead the team

· Coaching and mentoring the teams

· Ensuring smooth and efficient day-to-day operations, planning and administration

· Maintaining an overall view and close supervision of the performance

· Proactively implement initiatives to counter undesirable situations and developments e.g. increasing staff turnover rate, inadequate skill, teamwork training, and customer complaints.

· Identify and develop staff with potential for career progression

· Participate in staff motivation and retention exercise

· Overseeing and handling all staff discipline issues and cases at the locations

Requirements

· Degree or diploma holder and above with operations experience in F&B, hospitality, or retail industry

· Excellent communication and interpersonal abilities

· In-depth knowledge of retail operations and processes

· Strong analytical and problem-solving skills with Exceptional customer service abilities

· Generous in sharing knowledge and committed to encouraging the team to deliver quality work and service

· Facilitate and raise the level of employee engagement at all locations

· Able to perform rotating shifts on flexible working hours

· Must be fully vaccinated

5 Days work week

Singapore Island wide

• Provide operational support to portfolio officers in the management of airside portfolio of concessions e.g. Duty-Free Liquor & Tobacco Retailer, F&B, Services, Mid Price Fashion and other systems such as Point-Of-Sales (POS) System and other related retail store systems and technologies with the ramp up in the number of renovations due to terminal reopening.
• Perform checks on airside tenant’s premises in terms of housekeeping, operations and staff service levels.
• Assist on enhanced checks during the period of ORAT and terminal reopening.
• Assist on follow ups on day-to-day operations, airside tenants’ renovations, lease administration and other tenancy-related matters and also backend system issues and configurations
• Assist in logistics or admin matters when required
• Support other ad-hoc projects when assigned

Requirements:

• Degree/Diploma holders- preferably in Business/Marketing/Data Analytics, including fresh grads
• 5 days per week may include weekends
• Comfortable with the use of tools to extract numerical data
• Prepare reports to various stakeholders to understand and take important decisions based on these data.
• Comfortable with managing and configuring backend systems to meet business requirements from multiple stakeholders.
• Able to manage stress and challenges in a fast-paced environment
• Prior experience in Retail and F&B frontend operations in Airport will be advantageous
• Competency in Microsoft Office software such as MS Word, Excel & Power Point is required

Please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Job description:
• To set up and streamline SOPs of the various outlets
• Ability to set things up from scratch
• To ensure excellent customer service, and also ensure stocks are fully available in all outlets.
• Work closely with the front of house (service crew and customer service) and back of house (kitchen)
• Monitor, plan and work through the production processes
• Ability to drive growth by hiring, planning and training the team
• To be hands-on in setting up the shop
• To monitor and drive operational excellence in the outlets
• To plan and roster the right people in the service rosters
• To handle challenging and difficult situations

Requirements:

• Strong experience in handling F&B Operations (Dine-in, Takeaway)
• Strong experience in managing people and service crew
• Able and willing to work in the kitchen if necessary
• Good experience in customer service
• Willing to go the extra mile
• Willing to travel across different outlets in Singapore

Interested applicants pls reach out to [email protected]

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations experience from Healthcare industry would be advantageous
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 7-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).