• Responsible for overseeing the effectiveness and efficiency of programs, projects, or initiatives
• Creating and implementing comprehensive M&E plans that align with project objectives.
• Identify areas for improvement, measure progress, and ensure that resources are being used effectively.
• Using M&E data to inform decision-making and improve project outcomes.
• Providing training and support to project staff on M&E principles and methods.

Requirements:

• Min Diploma in Mechanical or Electrical Engineering
• Strong experience in LTA/MRT Projects
• Able to work under pressure and independently.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.
• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.
• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.
• Supervise the healthcare medical claims processing team to ensure accurate and timely submissions.
• Analyze claims data to identify trends and areas for improvement.
• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.
• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.
• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.
• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

Requirements:

• min. Bachelor’s degree in Healthcare Administration and above, Master’s degree preferred.
• Possess min. of 5-10 years of prior working experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.

Interested candidates please send in your resume in WORD document format to:

[email protected]
Subject: Operations Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No. 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Team Manager, Inside Sales Singapore (Greater China Region)

at Similarweb (View all jobs)

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and supportive people.

We are looking for a Team Manager, Inside Sales (GCR) to join and lead our Greater China team!

Why is this role so important at Similarweb?

This is a leadership position to set the direction and provide support to the Inside Sales Team Individual Contributors. You will be responsible for strategic deal structuring, accurate deal forecasting, participation in client interactions, and working to upskill and improve the Sales Team’s conversions.

So, what will you be doing all day?

• As a Team Manager, Inside Sales you will lead an experienced team of new business professionals selling to SMB and Enterprise clients in Greater China
• Be responsible for managing, optimizing and scaling Similarweb’s world-class Sales Team in Singapore as we look to scale our new business motion focused on Greater China.
• Plan the sales penetration strategy for defined markets, identify human resource needs to implement strategy and increase the company reach.
• Use knowledge of Market Intelligence to effectively articulate our value proposition and benefits to prospects and clients across the Greater China region.
• Hiring, training, coaching and supervising a team of Sales Managers, empowering and enabling them to achieve their respective sales targets.
• Provide the appropriate infrastructure and resources to develop, track and grow the required expertise of each member of the organization - enabling career development amongst our reps is a key facet of the role
• Expected to exceed revenue and retention goals through efficient management of the full sales process and world class execution across the entire funnel
• Effective reporting and forecasting of existing business and new business
• Development of and contribution to the Greater China long term strategic plan.

*The term "Inside" at Similarweb refers to the SMB market*

This is the perfect job for someone with:

• 8+ years of total work experience
• 3+ years of proven experience as a Commercial Leader or Team Manager with a strong track record in building and running successful teams/business units focused on the Greater China Region
• Fluent in English and Mandarin (business level) to service customers in the Greater China Region
• Experienced in SaaS Sales
• Experienced and successful in developing and implementing end-to-end strategic business plans on a regional level
• Salesforce proficiency
• Strong understanding of the digital marketing space with experience in market Intelligence
• Solid interviewing skills with experience in hiring and ramping new sales representatives and account managers
• Excellent organizational and leadership skills with the ability to inspire, lead and motivate multiple teams
• Excellent communication, interpersonal and presentation skills
• Proven history of building and maintaining strong relationships with clients at a senior level

**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration.**

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

#LI-HYBRID

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

HE MUST KNOW HOW TO MANAGE AND ARRANGE THE PROJECT PROGRESS, HE MUST HAS EXPERIENCE IN CONSTRUCTION SECTOR, HAS TEAMWORK AND LEAD WHOLE GROUP TO FINISH THE PROJECT IN TIME.

ALSO MUST KNOW HOW TO ASAP SETTLE THE ISSUE AFTER FINISHED THE PROJECT.HE MUST HAS VERY GOOD COMMUNICATION SKILL AND PASSION TO WORK.

Deputy Manager/Manager (Accounting)

Our client seeks a professional to manage accounting operations, including billing, transaction recording, tax withholdings, and monthly financial statements in line with IFRS and regulations.

Responsibilities

• Oversee the accounting operations for designated entities, including billing, recording business transactions, managing tax withholdings, preparing tax filings, and generating monthly financial statements in accordance with IFRS and regulatory standards.
• Collaborate with various functions to consolidate and prepare the Group's annual and quarterly budgets for timely management reporting.
• Consolidate the Group's financial statements and coordinate with the external CPA to ensure timely completion of the annual audited financial statements.
• Monitor the implementation of Global Minimum Tax, ensuring timely execution and submission of the Country-by-Country Report (CbCR) and related requirements.
• Maintain accurate and secure accounting records and reports to ensure compliance with applicable laws, regulations, and internal policies.

Requirements

• Bachelor's degree in Accounting; a Master’s degree is preferred.
• Over 13 years of accounting experience, including some leadership roles.
• At least 3 years of experience in an accounting firm is advantageous.
• Traits include analytical thinking, contextual understanding, problem-solving, organization, responsibility, discipline, reliability, consistency, and a sense of connectedness.
• In-depth knowledge of accounting principles, corporate taxation in Singapore, OECD Global Minimum Tax, and other statutory obligations.
• Open-mindedness to diverse perspectives and various potential solutions during problem-solving.
• Strong attention to detail and commitment to confidentiality.
• Ability to understand complex information and communicate it clearly and effectively.

Office Location: Central

Interested candidates kindly forward your CV to [email protected] (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Job Description:

• Ensure that all works are executed in accordance with approved Method Statement, Safety Procedure and Quality Methods.
• Co-ordinate and supervise site workers and subcontractors
• Control resources materials
• Compliance to safe work procedures and maintain good housekeeping.
• Manage workers on-site, ensuring proper execution of project operations.
• Independent, resourceful, diligent and good team player.
• Good interpersonal and communication skills
• Excellent project and manpower skills.

Requirements:

• O’level and above
• Minimum 3 working years in Civil Engineering works.

·

• Able to work independently and supervise construction work.
• Liaising with the main contractor for coordination work.
• Conduct safety toolbox meetings daily.
• Supervise and monitor subcontractor work and progress.
• Report to Project Director / Project Manager.
• Assist site supervisor with daily operation.
• Monitoring the progress and preparing the weekly reports.

Job Description & Requirements

We are seeking a highly motivated and skilled Civil Engineer to join our team. As a Civil Engineer, you will play a crucial role in overseeing site supervision works and coordinating with various stakeholders to ensure project success. If you have a strong background in construction, excellent analytical skills, and a passion for delivering high-quality projects, we want to hear from you.

Responsibilities:

- Collaborate with the Project Manager to supervise site activities and ensure adherence to project specifications.

- Coordinate effectively with internal departments, clients, consultants, and subcontractors to ensure smooth project execution.

- Liaise with consultants, contractors, and authorities on project-related matters, maintaining strong professional relationships.

- Utilize your technical expertise to provide valuable insights and solutions for project challenges.

Requirement

- Bachelor's degree in Civil Engineering (Recognised By Professional Engineers Board, Singapore)

- Prior experience in the construction of general building projects is preferred.

- Minimum 8 years of experience in a similar capacity, specifically in construction projects within Singapore.

- Strong initiative and excellent analytical skills to identify and resolve issues efficiently.

- Proficiency in software such as AutoCAD, 3D BIM, and Microsoft Works.

- Salary range: $4.5K - $4.8K.

Join our dynamic team and contribute to the successful completion of prestigious projects. Apply now and take the next step in your career as a Civil Engineer.

Job Description

•To assist the Project Manger, oversee andcoordinate daily operations at construction sites

•Monitor and control material management on site as to ensure proper storage and unnecessary wastage.

•Foster positive communications and relationships with team members, management, vendors and clients.

•Provide for site safety and security, devise and implement site policies and procedures.

•Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.

•Report working progress to managers.

Requirements

•Relevant experiences in construction field

•In-depth knowledge of construciton procedures, equipment & OSH guidelines

•Excellence organizational and leadership skills

•Ability to communicate and report effectively

•Problem solving abilities

Job Description:

As a Building Construction Engineer, you will be responsible for overseeing and managing the construction of residential, commercial, and industrial buildings. Your primary goal is to ensure that construction projects are completed safely, on time, and within budget while adhering to regulatory standards and quality specifications.

Key Responsibilities:

Project Planning and Management: Develop and manage project schedules, budgets, and work plans. Collaborate with architects, designers, and contractors to ensure alignment with the project’s vision.

Site Supervision: Oversee construction activities, ensuring that workers and contractors adhere to safety protocols, quality standards, and project timelines.

Regulatory Compliance: Ensure compliance with local building codes, environmental regulations, and industry standards.

Material and Resource Management: Coordinate the purchase and delivery of construction materials. Monitor the usage of resources to minimize wastage and optimize efficiency.

Problem-Solving: Identify potential risks or issues during construction and implement timely and cost-effective solutions.

Documentation and Reporting: Prepare reports and documentation related to the project’s progress, delays, expenditures, and any changes to the original plans.

Collaboration: Work closely with stakeholders including clients, contractors, and government authorities to ensure smooth execution of the project.

Qualifications and Requirements:

Educational Background: Bachelor’s degree in Civil Engineering, Construction Management, or a related field.

Job Description

• To assist the Project Manager, oversee andcoordinate daily operations at construction sites
• Monitor and control material management on site as to ensure proper storage and unnecessary wastage.
• Foster positive communications and relationships with team members, management, vendors and clients.
• Provide for site safety and security, devise and implement site policies and procedures.
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.
• Report working progress to managers.

Requirements

•Relevant experiences in construction field

•In-depth knowledge of construciton procedures, equipment & OSH guidelines

•Excellence organizational and leadership skills

•Ability to communicate and report effectively

•Problem solving abilities

Job description:

• Work with the different stakeholders to develop the strategic priorities and work plan for upcoming programmes
• Coordinate and prepare the Centre’s annual work plan and financial budget in discussion with the relevant clinician leads and operations team
• Organise clinical, operational and financial data for regular reporting at department
• Coordinate department's meeting and handle minutes writing
• Manage the office seating plan for the Centre with assistance of the administration team
• Any ad hoc duties as per assigned

Requirement:

• Bachelor’s Degree in Business / Administration, Finance, Science, Engineering or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Our client is a nonprofit organization in Woodlands, where they strive to make a meaningful impact in our community.

• Lead and mentor operational staff, fostering a culture of collaboration and continuous improvement.
• Work with the finance team to develop and manage the annual budget, ensuring fiscal responsibility and sustainability.
• Build and maintain relationships with key stakeholders, including funders, community partners, and volunteers.
• Oversee day-to-day operations, ensuring alignment with the organization's strategic goals.
• Identify and mitigate operational risks to protect the organization’s assets and reputation.

Requirements:

• Degree and above.
• At least 5 years of experience in a senior operational role, preferably in a non-profit organization or social service sector.
• Strong understanding of nonprofit financial management and fundraising strategies.
• Proven ability to lead and develop high-performing teams.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the Company:

Our client is a premier logistics and supply chain management provider based in Singapore. Renowned for its commitment to excellence, the company specializes in delivering tailored logistics solutions for government, defense, and commercial sectors. The company offers a wide range of services, including transportation, warehousing, and inventory management, all supported by cutting-edge technology and innovative practices.

Job Summary:

The IT Manager (SAP FICO) will lead SAP FICO implementation and manage IT programmes. Key responsibilities include establishing frameworks, overseeing planning and execution, and managing the department. The role requires expertise in SAP FICO, S4 Hana, and strong leadership to ensure successful delivery within cost, time, and quality targets.

Key Responsibilities:

Programme Management Framework:

• Act as the Subject Matter Expert, defining frameworks, templates, tools, and systems for cost, time, and quality delivery.
• Enhance organizational capability in utilizing the programme management framework.
• Implement systems to track adherence and drive corrective actions where necessary.

Programme Planning:

• Review integrated programme plans to ensure adherence to time, cost, and quality metrics.
• Set expectations for regular and milestone reviews, including status reports and risk assessments.

Programme Implementation:

• Monitor programme progress and guide in corrective actions.
• Strengthen relationships with stakeholders, ensuring alignment with client objectives.
• Provide expert guidance to junior staff, including resolving escalations and balancing deliverables with client needs.

Department Management:

• Oversee department functions including budgets, staffing, and work allocations.
• Lead performance management and staff development through mentoring, coaching, and goal-setting.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 7 years of relevant experience in IT, with a focus on SAP FICO and S4 Hana implementation.
• Expertise in SAP FICO configuration and integration; S4 Hana experience preferred.
• Hands-on experience in user support and issue resolution.
• Proven team leadership, project management, and departmental oversight.
• Strong stakeholder management and mentoring skills.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Incident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

The Assistant/Operations Manager is involved in the day-to-day operations of the restaurants and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisation's resources.

The Assistant/Operations Manager also required to analyse operational data to help improve inefficiencies and to predict operational problems.

The Assistant/Operations Manager is a good communicator and has good negotiation skills. He/She has strong problem solving and analytical skills and may be required to work irregular hours.

~ Design restaurant concepts.
~ Develop a risk management framework, policy and process.
~ Develop and establish financial budget and plans.
~ Develop and maintain business continuity strategies, policies and guidelines.
~ Develop managers and high potential employees through organisational talent capability review.
~ Develop service recovery framework.
~ Drive service quality and customer satisfaction.
~ Establish and maintain strategic business partner relationships.
~ Establish business continuity processes.
~ Establish business strategies for the business function.
~ Establish operational plans for the business function.
~ Facilitate innovation and lead managers to manage change.
~ Facilitate innovation process within the organisation.
~ Lead managers to develop organisational and governance strategies.
~ Manage compliance with food and beverage hygiene policies and procedures.
~ Manage revenue management.
~ Oversee cost controlling and food purchasing activity.
~ Plan and develop menus for food service establishments.
~ Provide leadership during crisis situations.
~ Strategise service operations.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

The Operations Manager leads and manages the team to achieve operational excellence. This includes overseeing the receiving, storage, order processing, and shipping of products while maintaining a safe and organized work environment. The manager will collaborate with cross-functional teams to optimize processes, implement best practices, and drive continuous improvement initiatives.

Key Responsibilities:

v Candidate is in charge of the overall supervision of an entire organization

v Assist with operations that may require carrying loads>20kg

v Lead, mentor, and motivate all staff to achieve performance targets and objectives.

v Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

v Monitor and manage inventory levels to ensure accuracy and timeline Identify areas for process improvement and implement strategies to increase efficiency and productivity.

v Implement best practices for inventory management, order fulfillment, and quality control.

v Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

v Conduct regular safety training and promote a safety culture within the team.

v Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

v Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

v Prepare reports on operational metrics, inventory levels, and order accuracy.

v Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

v Evaluate vendor performance and negotiate contracts as needed.

Requirements:

v Bachelor's or Master's degree in Business Administration, or a related field.

v Physically fit to carry heavy objects

v Execute other ad-hoc duties as required by the management from time to time

v The ability to work under pressure

v Willing to work within opening hours (e.g. Night Shift/ Rotating Shift / Weekends)

Roles & Responsibilities

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the machinery or related industry
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Job Scope:

• Reports to the Authority and ensure proper maintenance of event site.
• Involve in the pre-condition and post-condition checks of the event site and support in the documentation of any defect spotted throughout the duration of the site usage.
• Work and liaise closely with Managing Agent (MA) of the Venue and promptly rectify any issues feedback by the MA.
• Conduct inspection during pre and post-con and provide timely update to the Authority. To also document the reinstatement required.
• A good team player who can multi-task, work with all levels of people and thrive in a fast-paced environment.
• Independent, observant, responsible and able to perform operational tasks assigned.

Requirement

• Singaporean / PR
• Min 5 years’ experience in Facility management
• Preferably experience in event setting
• Medically fit
• Must be available by mid-November
• 3 to 6 months service (about 10 visits in total)
• Attained relevant certification (e.g. Certified Facilities Manager or Certified Facilities Management Expert).