• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

【What will you be working on】

• Organisational management of the company as a whole, comprising the Sales and Administration departments.
• Supervisory management of offices in Thailand and Vietnam as well as Singapore.
• Targeted numerical management to achieve sales budgets (sales, purchases, operating profit, inventory)
• Regular reporting to the head office in Japan, applications for approval and negotiations.
• Order approval, bank payment approval, cash flow management, compliance management, salary and bonus evaluation.
• Sales promotion activities and progress management for Japanese and ASEAN local customers (including India).

【What we're looking for】

【MUST】

• More than 15 years of sales experience in the electronic components industry.
• Minimum 15 years of experience and knowledge of management in similar industry.
• Proficient in spoken, written and reading Japanese (equivalent to JLPT1 level) in order to liaises with native counterparts and the Japan HQ for business activities and internal reporting matters.
• Able to understand the contents of inquiries and consultations from clients, and is able to discuss with the related departments in Japan and other countries in order to give detailed explanations to clients and internal.
• Understands the business strategy and plan of the related departments in Japan, and execute them smoothly.

What you will be doing:

• The Assistant Director / Senior Manager has overall responsibility for managing the administration and operations of the Town Council
• One of the key officers for the Town Council, as prescribed under the Town Council Act
• Leads a team to administer and manage the affairs of the Town Council efficiently and effectively
• Plays a critical role enabling the town council to execute and implement policies, projects and initiatives to enhance the living environment and the quality of life in the public housing estates of the Town
• Overseeing the team to ensure delivery of services according to contract specifications.
• To achieve financial targets set by C&W
• To maintain customer relations and to ensure targets set by the Town Council
• To assist the team to grow township business.

You are:

• Bachelor Degree in Facilities Management or relevant Business Degree
• At least 10 years of experience in a leadership capacity in managing team, stakeholder engagement, operations of Township
• Township / Grassroot Experience i.e. liaising with MP, Grassroot leaders, Residents etc will be an added advantage
• Good Knowledge of accounting, contracts administration, legislations and statutory requirements with regards to township properties.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532

A Day in the Life:

• Manage the day-to-day operations of Kingsmen Exhibits Design Studio (KE Studio) in Singapore
• Lead and manage a team of designers of various disciplines on their day to day tasks
• Seek and procure new Key Accounts for KE studios as well as for Kingsmen Exhibits and the Kingsmen Group
• Work in close collaboration with the Account, Project and Sales Directors and teams to secure new accounts and projects
• Lead in pitching for projects and potential accounts in Singapore and any other Kingsmen office when required, including overseeing the progress through the various stages
• Increase the success rate of design pitches and tender submissions
• Expand KE’s various creative services at the highest level and on a wider geographical spectrum
• Lead and mentor all designers under your charge, improve and better their skills and the level of their design outputs and qualities
• Expand the scope and capabilities of the design manager in KE Studios
• Improve the work processes and efficiencies of KE Studios
• Work in tandem with the Creative Directors of Kingsmen Design Studios on improvements of the administrative procedures and policies
• Perform any other adhoc duties

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

Director

Responsibilities:

- Oversees the daily operations and overall management of the company
- Collaborates with senior management executives to create long-term strategy for the company and ensure company’s vision, mission, and objectives align with the company’s operations and growth plan
- leads the senior management team and oversees the implementation of the company’s strategies, policies, and business plans.
- cultivates a positive corporate culture, motivates employees, and ensures effective communication across all levels of the company
- develops relationships with stakeholders, including business partners and government bodies
- Ensures the company’s financial health by working closely with the finance team to create and manage budgets, forecast financial performance, and review financial statements.
- Monitors the company’s financial performance and implements measures to optimize profitability, cost-efficiency, and growth.
- Identifies potential risks to the business and implements strategies to mitigate those risks.
- Ensures that the company adheres to all applicable laws, regulations, and industry standards.
- Provides regular updates and reports to the board of directors on company performance, challenges, and strategic initiatives.
- Makes critical decisions regarding the direction of the company and operational improvements.
- Explores for new business opportunities, partnerships, or market expansions to drive growth and improve competitive advantage.
- Encourages innovation within the company to keep pace with changing market demands and technological advancements.
- Ensures customer satisfaction and focuses on building long-term relationships with key customers and stakeholders.

Requirements:

· Bachelor/Master/PhD degree in Electronics/Electrical/Computer Engineering, Biomedical Engineering or related discipline, with senior management background.

· Extensive leadership experience in senior manager roles

· Knowledge in technology and experience in multiple functions to understand the broader business

· Ability to lead, set clear goals and manage both people and processes effectively.

· Ability to make decision and solve problem, strategic thinking for long term vision, market dynamics, deep understanding of financial management, including budgeting, forecasting, financial analysis and managing profitability.

· Excellent ability to communicate effectively, both verbally and written, for negotiate and communicate with all stakeholders.

· Proven results in previous roles, especially in driving growth, profitability or operational excellence

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 13 December 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven min 10 years experience as Managing Director or other managerial position
• Demonstrable experience in developing strategic and business plans
• Thorough knowledge of market changes and forces that influence the company
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Provide administrative support for interviews including scheduling, maintaining of interview files, verification of applicant documents, contacting candidates, and responding to interview-related inquiries
• Provide logistical support to interviewers, including preparing of materials
• Coordinate and manage student helpers
• Provide logistics support for campus visits and admissions events
• Respond to emails, phone calls, and in-person inquiries related to Admissions, when required
• Carry out other duties as assigned

Requirements:

• Possess a recognized Degree certificate
• Working experience in a business development/admissions role will be preferred but not compulsory
• Possess the ability to work independently and handle multiple tasks
• Possess strong communication and interpersonal skills
• Be resourceful, driven, independent and yet a good team player
• Able to work on Saturdays

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Respond to emails, phone calls, and in-person inquiries related to Admissions
• Manage scheduled phone calls through Novocall System
• Coordinate and schedule appointments with inquirer
• Attend to walk-in enquiries, and re-direct to other Admissions Officers if needed
• Maintain high standards of customer service and adhere to communication procedures and standard operating guidelines
• Assist in updating frequently asked questions (FAQ) for email enquiries
• Provide logistics support for campus visits and admissions events
• Carry out other duties as assigned

Requirements:

• Possess at least Diploma certificate
• 2 - 3 years of customer service experience and/or education industry
• Good communication and interpersonal skills
• Meticulous and organized
• Confident and able to work independently
• 5 days’ work per week

(2-years contract)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

Singapore University of Social Sciences (SUSS) administers full-time and part-time undergraduate degree and graduate programmes.

SUSS Student Life (under Student SUcceSS Centre) aims to create an enabling culture that empowers students to maximize their personal potential. This is realized by supporting students to strengthen their well-being, and helping students develop their unique potential to contribute actively to SUSS and the wider community. SUSS Student Life also organises and implements student leadership, onboarding, inclusion and well-being programmes for the personal and professional development of students.

The successful candidate will be a key member of the Special Education Needs (SEN) project team that will review various systems, processes and programmes that support Special Needs students. The candidate will also curate curriculum to enhance capacity of SUSS to provide support to Special Needs students.

What You Will Be Doing

• Develop an inclusive framework to guide curriculum for students and staff.
• Design programmes or courses for SUSS students and external partners with special needs.
• Design and deliver workshops to enhance SUSS staff's capacity to support SEN students.
• Conduct workshops for employers to develop skills in hiring and managing SEN students.
• Work with instructors to integrate inclusive practices into curriculum.
• Partner with organisations to identify training needs and explore collaborations.
• Create learning communities for staff and students to share ideas and best practices.
• Establish indicators to measure programme impact.
• Review feedback from participants and industry partners to enhance programmes.
• Collaborate with internal and external stakeholders to coordinate programmes and initiatives.
• Support various functions and events across Student Success Centre offices.
• Attend professional training and development relevant to the role.
• Assist with additional tasks and participate in university-wide activities as assigned by immediate supervisor.

Job Requirements

We are looking for individuals who possess a background in developing Special Needs Curriculum, have a strong ability to lead the development and implementation of programmes, are able to forge strong partnerships and are committed to the preparation and development of students. Candidates should be intellectually nimble; have an eye for detail as well as collaborative possibilities; and the ability to tackle challenging situations with finesse and determination. A strong passion for people development is also expected. Having a good understanding of the special needs ecosystem is a plus.

• Degree holder with at least 5 years of professional experience.
• Experience in special needs curriculum development.
• Team player, with strong communication, interpersonal, analytical and presentation skills.
• Able to work independently with a strong eye for detail.
• Strong coordination, administrative and organisational skills.
• Intellectually inquisitive; with a good awareness of current and global affairs.
• Proficient in Microsoft Office applications.
• Able to travel as required.
• Excellent written and verbal communication skills.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Role- Director

Salary - $10000-$14400 per month

Position Overview:
The Director of IT sales and services will lead the strategy and execution of staffing solutions, driving business growth and ensuring client satisfaction. He will play a crucial role in driving the growth of our IT staffing services. He will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

Key Responsibilities:

1. Develop and implement strategic plans for IT staff augmentation services.
2. Build and maintain strong relationships with key clients, stakeholders and potential clients.
3. Oversee recruitment processes to ensure high-quality talent acquisition.
4. Analyze market trends to identify new business opportunities and acquire new clients through networking and attending industry events.
5. Prepare and present proposals, pitches, and contracts tailored to client requirements.
6. Work closely with recruitment teams to ensure alignment on client needs and service delivery.
7. Monitor performance metrics and adjust strategies to achieve targets.
8. Lead, mentor, and manage a team of business development and recruitment professionals.
9. Ensure compliance with industry regulations and company policies.
10. Monitor and report on sales performance metrics, adjusting strategies as needed to meet targets.

Qualifications:

• Master’s degree in Business, Marketing, or a related field.
• 10-12 years of experience in business development, sales, or account management, preferably in IT staffing or recruitment.
• Strong understanding of the IT staffing industry and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving sales targets and driving business growth.
• Proficiency in CRM software and Microsoft Office Suite.

Must be fine with 24x7 support for critical requirements

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

Lasertec Corporation provides various inspection and measurement solutions based on its expertise in applied optical technologies. Guided by the corporate philosophy of “Inventing for your success, inventing for the future”, our specialisation is in semiconductor-related inspection systems, and we strive to achieve further growth in the semiconductor industry where innovations keep driving market growth, by developing perfectly fit products to meet customer needs ahead of others.

As a subsidiary, Lasertec Singapore supports our customers’ needs with maintenance service for the mask inspection machines.

We are currently seeking someone to hold the leadership position of Managing Director for the Company.

In this role, your responsibilities are to:

· Develop business plans and strategies.

· Make informed and timely decisions.

· Manage finances, forecast revenue, and maintain cost controls.

· Lead and motivate team of managers and executives.

· Facilitate clear and effective communication within the organization and with external stakeholders.

· Identify and mitigate risks to the organization. Develop and implement risk management strategies.

· Make informed and timely decisions based on data, analysis and strategic objectives.

This role requires you to have:

· Bachelor’s/master’s degree in business management/administration/engineering or a related field.

· Minimum of 10 years of professional experience in the related field, with at least 5 years in a leadership role.

· Proficiency in Japanese, both written and spoken, to communicate effectively with counterparts in Japan.

· Strong understanding of business operations.

· Excellent leadership, communications and interpersonal skills with the ability to motivate and develop a team of professionals.

· Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

· Experience in developing and implementing business strategies.

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with Student Admissions (SA) Manager to manage matters pertaining to admissions of students, challenge examination (CEX) waiver, credit recognition, student admission systems and IT projects.

What You Will Be Doing

• To assist the SA Manager to develop and maintain an effective system for the planning of all administrative operations within the department.
• To assist the SA Manager to structure and maintain the department so as to facilitate effective performance by department staff through optimum delegation and clearly established individual responsibilities and objectives.
• To ensure department staff perform their work effectively towards meeting the established objectives.
• To assess and monitor work in progress and assess work performance of staff towards meeting the established objectives.
• To manage the application and admission process, including processing of applications, course offers, and appeals for programmes.
• To manage the process of verifying applicants’ academic data with MOE, local polytechnics and autonomous universities.
• To manage the acceptance of offer process for all selected applicants.
• To manage the course fee payment of new students.
• To monitor accurate and up-to-date statistics on admissions.
• To prepare management reports on student admissions data and analysis on admission trend.
• To assist in preparation of any adhoc statistics request by internal or external stakeholders.
• To assist in the review of policies and procedures pertaining to student admissions.
• To develop and maintain an effective and efficient system for application and admission, CEX waiver and credit recognition.
• To review admission systems regularly to incorporate new policies and requirements.
• To liaise with Campus IT Services department on all admissions and related system enhancements and IT projects.
• To assist with University-wide activities as necessary or assigned (e.g. graduation, invigilation, orientation, open house, etc.)
• To assist with other tasks, duties as necessary or assigned

Job Requirements

• Proficient with Microsoft Office.
• A good team player with good interpersonal and communication skills.
• Pleasant disposition with good customer service skills.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English and Chinese will be an advantage as incumbent will be required to communication with international students from China.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful, and able to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• Some supervisory working experience would be favourable
• An eye for detail

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

This General Manager is responsible for ensuring that global exports business and local business unit operations move towards consistent and profitable direction to achieve all short-term and long-term financial and operational goals at the same time building strategic relationship to strongly influence partners and the senior management team members.

As Regional Sales Capability Director, the person will be responsible for driving the continuous improvement and growth of key Sales Fundamentals across URC Affiliates. This strategic role consults, enables, and implements robust sales capabilities that align with the company’s growth objectives.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• At least 10 years experience in a management function in both Exports, Sales and Marketing fields with strong FMCG (fast moving consumer goods) experience.
• Strong understanding of sales fundamentals, including sales strategy, key account management, RTM models, and distributor management.
• Demonstrated multi-cultural management experience

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

- Permanent part-time position.

- Weekdays, Mondays - Fridays, 11 am - 5 pm (Lunch break 1 pm - 2 pm) Daily required working hours, a 1-hour meal break.

- Reports directly to the Senior Operations Manager.

- All matters of Student Affairs.

- Strictly requires a strong command of the English language.

- $15 - $17/Hour with CPF benefits.