Total 22,537 supply chain manager job vacancies in Others category in Singapore

• Plan Construction operations
• Able to work under pressure to meet dealines
• To attend site matters / discussions to resolve technical / site issues and progress matters
• Overseeing projects at one or multiple stipulated sites
• Ensure designs / drawings meet relevant code and compliance requirements, and good engineering practices
• Overseeing the scheduling of all projects contracts and jobs
• Lead site consultation and participate in designing & for projects, tender submission etc
• Delegating tasks/activities across project team
• Continuing to improve all installation works schedule and quality of work through proper planning of work method, materials procurement and selection, and efficient site management
• Prepare progress reports regularly
• Minimum 8 Years of working experience in the related field
• Any other duties assigned by management

ROLES & RESPONSIBILITIES

· Manage staff work assignments for one restaurant

· Control product cost and report financial performance to management

· Analyze market trends, benchmarking against competitors

· Manage marketing strategy for one restaurant

· Quality control of foods (incl. establishment of quality control procedures and training of employees about quality control) with chefs

· Product research and development of new menu

· Respond efficiently and accurately to customer complaints

· Support of new business development

QUALIFICATIONS

· Bachelor’s degree or above

· Proficiency in MS Excel, MS Word and MS PowerPoint

· 5 years' F&B industry experience

· Deep knowledge about marketing activities

· Work experience in marketing and advertisement

· Deep knowledge about Food and Beverage industry and operations (especially, Japanese cuisine)

· Strong written and verbal communication skills coupled with creativity, initiative, negotiation, good management, and problem-solving skills

· Pleasant personality, energetic, dynamic, self-management and self-motivated

· Strong project management and coordination

· Able to work under strong pressure and tight deadlines

Role: Commercial Manager

Location: Singapore

Company: Engineering

Job Type: Full-Time

About Us:

Our client is a leading spanning energy, logistics, industrial machinery firm committed to delivering innovative solutions and exceptional service across the globe.

Job Summary:

We are seeking an experienced Commercial Manager with a strong background in manufacturing and contract management within the engineering industry. This role involves leading tender submissions, managing client relationships, and overseeing contract negotiations to drive business growth.

Key Responsibilities:

• Bidding and Tender Management: Lead preparation and submission of tenders, develop competitive pricing strategies, and coordinate with internal teams for tender inputs.
• Contract Management: Oversee contract negotiations, administration, and compliance. Manage disputes and ensure fulfilment of contractual obligations.
• Client Relationship Management: Build and maintain strong client relationships,conduct client visits, and act as the main point of contact for commercial matters.
• Commercial Strategy: Develop and implement commercial strategies, analyze market trends, and collaborate with internal teams to achieve project goals.

Qualifications:

• Bachelor’s degree in business, Engineering, or related field.
• Proven experience in contract and commercial management in engineering or manufacturing.
• Strong negotiation and communication skills.
• Experience with tender submissions and bidding.
• Knowledge of transportation engineering, power services, or related fields is a plus.

Personal Attributes:

• Strong leadership and decision-making skills.
• Proactive,adaptable, and able to work in a fast-paced environment.

• Job Description & Requirements
• Create and set up rehearsal schedules
• Photography skill is a must
• Managing furniture and props
• Make alterations to the set and props between scene changes
• Source potential candidates from various channels - must have existing and active connections with various countries candidates
• Create a risk assessment to ensure the safety of the full company
• Manage the backstage and onstage area during performances
• Interview candidates

Computer skills and understanding of current technology

Ability to work under pressure

A sharp eye for detail

Ability to work evenings, weekends, and holidays.

Sales Manager responsible for the success of sales department to achieve those targets and budgets based on what's happening with revenue streams so that everything runs smoothly from month to month.

Responsibilities:

• Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward and individual recognition
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate data to superiors
• Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
• Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts
• Develop, maintain and execute a territory plan
• Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
• Maintain data relative to partners, accounts and activities and will document customer interactions
• Prepare reporting as needed

Area Manager Description and Requirements

• Set goals and objectives for stores in your area
• Oversee operations to ensure efficiency
• Recruit and hire new store employee
• Set up and monitor store
• Ensure compliance with company’s policies and operational guidelines
• Deal with customers' complains
• Identify operational bottlenecks and suggest solutions for improvement
• Create reports for upper management
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Need to manage stores in different regions according to the company's arrangement
• Assisting companies in sourcing goods from Vietnam and China
• Able to work with long working hour, weekend and public holiday

We are a large format prints, renovation, and events/exhibitions production company looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Area: Ubi

Working Hour: 5.5 Days (9am – 6pm / 9am – 1pm)

Job Description:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Recruit and train personnel and allocate responsibilities and office space.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Monitor costs and expenses to assist in budget preparation.
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians).
• Organize and supervise other office activities (recycling, renovations, event planning etc.).
• Ensure operations adhere to policies and regulations.
• Keep abreast with all organizational changes and business developments.

Requirements & Skills:

• Proven experience as administration manager.
• In-depth understanding of office management procedures and departmental and legal policies.
• Familiarity with financial and facilities management principles.
• Proficient in MS Office.
• An analytical mind with problem-solving skills.
• Excellent organizational and multitasking abilities.
• A team player with leadership skills.
• BSc/BA in business administration or relative field.

Skills and Qualifications:

• Leadership and Management Skills
• Organizational Skills
• Communication Skills
• Technical Proficiency
• Teamwork
• Attention to detail
• Problem Solving
• Business and financial acumen
• Experience with Microsoft Office
• Manage Schedules and deadlines
• Office Management
• Business Administration

Job Functions:

Office Management / Staff Management / Budget Management / Policy and Procedure Development / Communication and Coordination / Record Keeping and Documentation / Project Management / Customer Service / Facility Management / IT Coordination

Position Level: Manager

Minimum Years of Experience:

A minimum of 5-7 years of experience in business administration, management, or a related field is typically required.

Employment Type:

Full Time

Minimum Qualification Level:

Bachelor's Degree

Monthly Salary Range (SGD):

$4,000

Workplace Address:

Local

Postal Code:

408934

Block/House No.:

53

Street Name:

UBI AVENUE 1

Building Name (optional):

PAYA UBI INDUSTRIAL PARK

To be accountable for delivering sales volume to meet targeted sales objectives

· To be responsible for the planning and implementation of our new product’s launching activities

· To liaise and negotiate with local market personnel & buyers and suppliers directly in India for spices and other products procurement.

· Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.

· Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.

· To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.

· To promote and market the products to the local buyers, to market new products from overseas especially to local market.

· To be ready to contact or meet overseas suppliers to procure products, should possess local market product knowledge.

· Should liaise with impex companies to for product procurement.

· To lead, supervise and manage our merchandising team to ensure the effectiveness of works

· Developing a solid and trusting relationship between major key clients and company

· Make product appeal to the target market

· Anticipating key account changes and improvements

· Managing communications between key clients and internal teams

· Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.

To resolve any inquiries/issues/complaints arising from the customers.

Job Description

· Responsible for ensuring highest possible uptime and availability for mechanical, electrical & material handling for the plant

· Review root cause analysis/investigation to increase reliability and performance of machinery

· Lead, manage and develop plant staff

· Commit to plant safety procedures & HSE requirements

Job Requirements

· Candidates must possess at least a Degree in Mechanical / Electrical Engineering;

· At least 6 years experience in Boiler / Power Plant Engineering Industry;

· Certified Energy Manager certificate (added advantage)

Working hours

Mon to Fri – 7.30am to 4.30pm / Sat 7.30am to 11.30am (5.5 days work week)

Join our Dynamic Team!

Experience a vibrant work environment that fosters growth, creativity and fun-loving!

At Poet Technologies, we create and innovate challenges and we believe that work should be more than just a job. That's why we have created a vibrant work environment that's designed to inspire and motivate you to work with our friendly team of professionals and be part of a team that makes an impact in the global industry

We possess:

• Collaborative spaces that spark creativity, skill building and knowledge sharing
• Team bonding & cohesive working environment
• Opportunities for professional growth and development; encourages autonomy and ownership and making company aligned decisions
• A culture that values innovation and creativity
• A team that's passionate about making a difference in the industry
• Positive work environment that prioritizes employee well-being, creating a positive and inclusive work environment that values diversity, equity and inclusion.

Join us and make an impact!

Job Objective

To provide detailed test plans and test reports, development of new reliability tests procedure, specifications and statistical data analysis, to provide risk assessments of a design, determine possible failure modes, provide design recommendations to improve product reliability, when necessary, interact with different teams to communicate results and recommendations.

Job Description

• Execute product-level qualification and reliability testing programs in compliance with applicable industry standards, company internal and external customer specifications, and requirements.
• Execute reliability evaluation and/or qualification plan, which will include conducting reliability tests, analyze reliability data, presenting data, and writing up technical reports.
• Participate in Design of Experiments, troubleshooting, and drive for solution for reliability test failures.
• Interface with Design, Test, Fab, Assembly/Packaging, assembly vendors, customers.
• Conduct special reliability study to obtain new technology reliability information. Develop short-term and long-term roadmaps for continuous improvement in component selection, design and analysis capability to ensure products have industry-leading Mean Time Before Failure (MTBF).
• Perform simulations and design analysis throughout the Development Life Cycle including FEA, Thermal and Vibration.
• Drive the integration of reliability principles throughout the Development Life Cycle.
• Conduct reliability investigations to identify deficiencies in existing mission and support system and/or to optimize asset reliability, availability, maintainability and safety.
• Understand and, where necessary, develop and maintain reliability engineering processes and procedures.
• Perform a variety of modelling and analysis that relates to the reliability, availability, maintainability and safety of systems. This includes Failure Mode, Effects and Criticality Analysis (FMECA), Root Cause Analysis (RCA) and Reliability Centre Maintenance (RCM).
• Experience performing board level reliability testing including Mechanical Stress Tests, Shock/Drop/Vibration Testing, Environmental Testing, etc.
• Provide technical support on Failure Analysis analytical techniques (e.g. Optical Microscopy, X-Ray, CSAM, SEM/EDS, FTIR, XPS etc.).
• Ability to use fundamental failure analysis methodology to derive a root cause of failure.
• Knowledge of failure modes and statistical life data analysis using curve fitting and distributions models.
• Knowledge of industry test Standards (JEDEC, ASTM, IEEE).
• Application of DOE (Design of Experiments).
• Application of FMEA (Failure Modes and Effects Analysis).
• Development of DFQR and DFT methodologies and BKMs.
• Leading DFQR and DFT activities during the product design stage.
• Product quality & reliability validation (QRV) and ongoing quality & reliability monitoring (OQRM).
• Test program development for the PCBA card reliability test and the test log review.

Job requirements

• Bachelor’s or master’s degree in engineering or equivalent
• At least 8 years reliability engineering experience
• Experience in failure analysis
• Understanding of semiconductor physics.
• Strong knowledge of statistical models and data analysis.
• Strong ability to communicate with a wide variety of internal and external stakeholders.
• Ability to multi-task, prioritize numerous competing demands, and problem solve decisively.
• Ability to critically think and react to a dynamic environment.
• Strong engineering fundamentals and ability to apply knowledge to drive reliability testing.
• Sound mathematics and statistical background.
• Strong understanding of mechanical, electrical and thermal failure modes in semiconductor material.
• Strong data analysis skills (e.g. JMP, MATLab, Python, etc.) and very clear communication skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an Operations Manager to join the Project Management at Site.

Main duties will be:

• Manage all engineering, procurement and construction works at project
• Coordinate & Manage Model Reviews, issuance and closure of Clash reports, Site Surveys as appropriate
• Lead project budget control and support take necessary key cost efficiency decisions
• Buy into and agree the Project schedule for effectively managing the progress against schedule, and suggest / agree remedial actions
• Know and understand schedule milestones. Be aware of any bonuses and penalties on milestones. Understand and manage all departments to contribute to successfully achieve milestones.
• Require engineering, procurement and construction works to be executed in accordance with applicable procedures, specifications and standards, including Wood health, safety, environmental and quality procedures
• Ensure that the change flags are raised by the respective disciplines to the Project Manager (PM).
• Prepare the miscellaneous documents (e.g. construction contract requisitions) in accordance with guidelines provided by the PEM / Manager – Project Engineering
• Follow up with all departments for adequate and appropriate population of the DMS for accurate progress updating as required

Main requirements:

• At least 10 years of related experience in Project Management teams in oil and gas, petrochemical, or industrial projects
• Engineering degree.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

My client, an international General Insurance leader, is seeking a dedicated Reinsurance Underwriting Manager to join their dynamic team.

Why apply:

• High visibility in the business, working directly with the Chief Underwriting Officer
• Stable environment with good career longevity

What you’ll do:

• Prepare and review Treaty renewals and wordings to align with business targets.
• Manage and accurately record special acceptance requests from Underwriters and Distribution.
• Finalize Treaty renewals and update codes in our application system.
• Communicate with Reinsurers about claims and cash calls, working closely with the Claims team.
• Oversee Treaty Statements of Accounts and submit regulatory reports.
• Ensure Underwriting Guidelines adhere to Group standards and Treaty requirements.
• Conduct thorough reviews of Underwriting Files.
• Ensure all Reinsurance contracts meet Contract Certainty requirements and submit monthly updates.

What We’re Looking For:

• 5+ years in a similar role within the general insurance industry, with solid technical knowledge of all General Insurance and Reinsurance Treaty setup.
• General insurance and reinsurance accounting and reporting

Ready to make a significant impact?

Interested parties please click 'Apply Now' or send an updated CV to [email protected] for an immediate response. For any queries, please contact AV at +65 6360 2962 for a confidential discussion

Job Responsibilities:

• Assist to oversee / prepare in-house direct and indirect tax returns throughout the Group.
• Review and monitor the timely filing of direct and indirect tax returns by group finance and tax agents throughout the Group.
• Assist to review monthly and year-end tax provision calculation for the Group entities.
• Analyze & plan business strategies relates to taxation.
• Act as internal business advisory on all tax matters for region, include both direct & indirect tax for the Group.
• Participate in projects as and when assigned.
• Provide support on transfer pricing documentation.
• Tax Compliance – Responsible for working with Finance / Tax Agents to ensure tax filing requirements are met on a timely basis.
• Tax Audit / Queries: Work with Tax Agents and Finance on handling tax audits which includes:

- Defending company’s tax position

- Negotiation of settlement

- Coordinate for collation of data and information to be furnished to tax authority

- Review of data / information before submission to tax authority

- Review of replies to tax authority

- Modeling / analysis on potential tax adjustments / settlement

• Transfer Pricing

- Understand transfer pricing concepts and risks

- Lead / support implementation of changes to transfer pricing policies, as needed

- Coordinate preparation of and review of transfer pricing documentation reports

• Advisory

- Work with Business on projects involving tax input which covers:

o Advise on cross border taxation, inbound taxation and double taxation

o Setting up of new legal entities, financing structure, permanent establishment exposures, etc

o Cross charges review, advice and implementation.

- Work with legal and business on agreements requiring review by Tax

• Assist Senior Manager, Special Projects on ad-hoc group tax matters, and one of key tax contacts to support all tax compliance/ advisory matters. Collaborate with other departments to ensure compliance with business and reporting requirements of AIS tax incentive granted to the Group.
• Assist Senior Manager, Special Projects on ad-hoc group tax matters, and one of key tax contacts to support all tax compliance / advisory matters.

Job Requirements:

• Minimum Degree in Finance / Accounting / Business or any related discipline
• Professional Qualification such as ACCA / CA / CPA
• Minimum 5-6 years of relevant tax experience in one of the Big 4 and/or commercial roles
• Good understanding of direct and indirect tax
• Proficient in Microsoft Office Applications
• SCTP accreditation will be an advantage

Job Info:

• Working Days: 5 days/week
• Working Hours: 44 hours/week
• Location: Island wide

Job Description:

• Achieve both the sales and qualitative objectives set for stores.
• Build, motivate and manage the team, define and build the necessary structure.
• Establish plans and allocate the daily tasks to team members.
• Manage, train and motivate the team.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Organize and optimize the smooth running of the store in accordance with the service directives.
• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
• Any other ad hoc duties assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. BASIC SALARY + Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.

10. Working place is 6001,Beach Road,#19-13，Golden Mile Tower, Singapore199589.

Interested applicants please send your resume to [email protected] or call us at +65 86969408.

Roles & Responsibilities

The Role will assume the following scope of responsibilities:

1. Onboarding and Implementation

Customer Onboarding: Facilitate a smooth transition from sales to product usage, ensuring customers are well-acquainted with the software.

Implementation Support: Work closely with the customer's team to ensure successful deployment of the software, providing guidance on best practices.

2. Customer Relationship Management

Build Relationships: Establish and maintain strong relationships with key stakeholders within the customer's organization.

Regular Check-ins: Schedule regular meetings to review progress, address any concerns, and ensure that the customer is on track to achieve their goals.

3. Product Adoption and Utilization

Usage Monitoring: Monitor customer usage of the software to ensure they are utilizing it effectively and to its full potential.

Training and Education: Provide ongoing training sessions, webinars, and resources to help customers maximize their use of the software.

4. Customer Advocacy

Voice of the Customer: Act as the advocate for the customer within the company, relaying feedback and suggestions to the product and development teams.

Custom Solutions: Work with internal teams to develop tailored solutions that meet the specific needs of the customer.

5. Proactive Support and Problem Solving

Issue Resolution: Assist customers in troubleshooting and resolving any issues that arise with the software.

Proactive Communication: Anticipate potential challenges and reach out proactively to address them before they become significant problems.

6. Renewal and Expansion

Renewal Management: Work to ensure customer satisfaction and alignment with business goals to secure contract renewals.

Upselling and Cross-selling: Identify opportunities for expanding the customer’s use of the software, including the adoption of new features or additional products.

7. Performance Metrics and Reporting

Track Success Metrics: Measure and report on key performance indicators (KPIs) related to customer success, such as customer satisfaction, retention rates, and product usage.

Customer Health Score: Develop and maintain a customer health score to identify at-risk customers and intervene as necessary.

8. Strategic Advisory

Strategic Planning: Collaborate with customers to align the software's capabilities with their strategic goals, ensuring the technology supports their broader business objectives.

Industry Insights: Provide insights into industry trends and how the software can be leveraged to stay competitive.

9. Collaboration with Internal Teams

Sales Team Collaboration: Work closely with the sales team to ensure a smooth handoff and alignment of customer expectations.

Product Development Input: Provide feedback to the product team on customer needs and areas for improvement or new features.

10. Customer Feedback and Continuous Improvement

Feedback Collection: Gather feedback from customers to understand their needs, challenges, and satisfaction levels.

Continuous Improvement: Use customer feedback to drive continuous improvements in both the product and the customer success process.

These responsibilities aim to ensure that customers derive maximum value from the enterprise software, leading to high satisfaction, retention, and potential for growth in the customer relationship.

The Customer Success Manager may be called upon to undertake additional duties as reasonably required by the company.

Objectives/Outcomes

Technical Skills:

1. Software Architecture: Understand high-level software architecture, including deployment models (on-premises, cloud, hybrid).

2. Enterprise Technology Ecosystems: Familiarity with enterprise software solutions (MarTech, CDP, CRM) and integration methods (APIs).

3. Technical Troubleshooting: Skills in diagnosing technical issues, with basic scripting and querying knowledge (e.g., Python, SQL).

4. Product Expertise: Deep understanding of the specific software, including configuration, customization, and best practices.

5. Data Management: Knowledge of data handling, security, privacy, and basic data analysis.

Requirements

1. Communication: Clear communication and active listening to understand and convey complex concepts.

2. Problem-Solving: Analytical and creative thinking to quickly resolve issues.

3. Relationship Management: Building trust, empathy, and a strong customer focus.

4. Technical Aptitude: Quick learning and comfort with technology to effectively support customers.

5. Project Management: Strong organizational and time management skills.

6. Negotiation and Influence: Persuasion and conflict resolution to guide customer decisions.

7. Strategic Thinking: Aligning software solutions with customer business goals.

8. Adaptability: Flexibility and resilience in changing environments.

9. Collaboration: Effective teamwork and cross-functional communication.

10. Customer Advocacy: Championing customer needs within the organization.

These skills enable a CSM to foster customer satisfaction, ensure successful software adoption, and maintain lasting relationships.

Role

• Maintain positive professional relationships with clients
• Use financial techniques to improve sales revenue
• Monitor sales progress to ensure that corporate goals are being met
• Track all business-related invoices
• Train sales professionals and help improve their skills

Responsibilities

• Conduct high-level industry research to develop effective sales solutions
• Promote the company’s products or services to prospective clients
• Participate in collaborative business meetings to update key stakeholders
• Provide continuous, constructive feedback to salespeople
• Review sales contracts to ensure they meet legal and corporate guidelines
• Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

• Proven record of sales growth
• Experience in customer service, marketing, or a sales-related field
• Strong knowledge of business and sales growth techniques
• Exceptional project management skills
• Clear verbal and written communication skills
• Enthusiasm for the company and its growth potential

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Fairmont Gold Lounge Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed
• Meet, greet, rooming and service of all VIP guests
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded
• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 4 years of luxury hotel experience, preferably in Front Office
• Read write and speak English fluently
• Possess good guest relations skills, confident, clear English
• Outstanding guest interaction, interpersonal and communication skills
• Must have a friendly and engaging service attitude
• Good decision making skills
• Knowledge of Opera system and other related sub-systems interfaced to the hotel’s computer system
• Proven ability to guide and coach team members
• Focused on customer service, detail oriented in training, development and performance management
• Responsive to continuous challenges and open to making changes to achieve targeted results

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

BIM Manager (M&E)

Job Description:

Responsible for developing and implementing BIM project execution plans, collaborating with project teams, and ensuring efficient delivery of BIM deliverables.

Key Responsibilities:

- Develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring, and workflow to meet project requirements

- Provide solutions for BIM-related technical issues and assist project teams with BIM implementation

- Set up processes and workflows for efficient delivery of BIM deliverables

- Establish guidelines for internal and external model exchanges between project stakeholders and monitor progress

- Attend client meetings and lead decision-making processes affecting BIM deliverables

- Liaise and coordinate with other trades for cross-team support on BIM software

- Regularly meet with key project staff to update on progress and document meeting minutes

- Oversee BIM coordination and daily management of BIM project data sets/workflows and project setup

- Collaborate with teams to ensure all drawings are in order as per design requirements

Job Requirements:

- Certificate in AutoCAD Autodesk advanced module

- Certificate in Revit MEP Autodesk advanced module

- Higher NITEC / Diploma in Mechanical Engineering or equivalent

- Minimum 3 years of experience in M&E drafting using AutoCAD, Revit, and BIM preferably from the Construction industry

- Outgoing personality with strong interpersonal and communication skills

- Ability to work independently and target-oriented in a stressful environment

- Ability to work well in a team and demonstrate initiative and commitment

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Duties and Responsibilities

• Assist to develop and implement integrated strategies to enhance the positioning of the mall.
• Actively identify and secure interest for ad spaces in the mall to meet the income budget.
• Work with the Manager, Marcom to develop and monitor annual A&P plan and budget.
• Manage, coordinate and implement mall/ tenant events or promotions based on assigned projects.
• Develop alliance with strategic partners for events, promotions and sponsorship.
• Work with tenants on A&P programme collaboration including management of tenants’ promo/ features in mall communications.
• Co-manage media relation and cultivate opportunities for media exposure.
• Generate Recommendation to Award, application forms, license agreements and any other relevant documentation and forms.
• Prepare and analyse monthly traffic reports, evaluate campaign outcomes, monitor key performance indicators, and provide insights to enhance future marketing strategies.
• Perform any other duties as and when assigned.

Requirements:

• Degree in Marketing, Business or related field
• 5 - 8 years' of experience in marketing, advertising or promotions management, preferably in a retail or shopping centre environment
• Strong understanding of marketing principles, current retail trends and consumer behavior
• Experience in data analysis and reporting
• Excellent interpersonal, communication and negotiation / problem-solving skills. Meticulous, self-motivated and resourceful

Interested candidates please send in your detailed resume to us stating current and expected salaries and availability.

*only shortlisted candidates will be contacted.