Total 12 technical support job vacancies in Others category in Singapore, North East

• We are seeking a highly experienced professional with expertise in Enterprise Performance Management (EPM) applications, including in CCH Tagetik development and support, and Oracle Hyperion Essbase Planning and Budgeting. The candidate must have profound knowledge of Tagetik, including data modelling, web form creation, workflows, process design, and validations.
• Key responsibilities include developing financial consolidation, standard reports, and POC solutions to meet business needs. Expertise in ETL processes, source data configurations, OSR, IC Cockpit creation, and advanced scripting like FST and MDX is required.
• For Hyperion Products, the candidate should demonstrate proficiency in designing, modifying, and optimizing cubes, managing metadata processing, security configurations, and task lists. Strong skills in performance tuning, migration, and user role management are essential.
• We value strong communication, analytical thinking, and a collaborative mindset, along with the ability to work independently and contribute effectively to team projects.

• We are seeking a highly experienced professional with expertise in Enterprise Performance Management (EPM) applications, including in CCH Tagetik development and support, and Oracle Hyperion Essbase Planning and Budgeting. The candidate must have profound knowledge of Tagetik, including data modelling, web form creation, workflows, process design, and validations.

• Key responsibilities include developing financial consolidation, standard reports, and POC solutions to meet business needs. Expertise in ETL processes, source data configurations, OSR, IC Cockpit creation, and advanced scripting like FST and MDX is required.

• For Hyperion Products, the candidate should demonstrate proficiency in designing, modifying, and optimizing cubes, managing metadata processing, security configurations, and task lists. Strong skills in performance tuning, migration, and user role management are essential.

• We value strong communication, analytical thinking, and a collaborative mindset, along with the ability to work independently and contribute effectively to team projects.

Job Summary

We are looking for a specialist consultant having knowledge of financial markets, risk management concepts to provide effective support to the Front Office Trading team. This will be an opportunity to be part of global team within Financial Markets.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Mathematics, Financial Engineering, Quantitative Finance or a related discipline;
• Proven experience with front office trading products - Derivatives / Credit Derivatives / Interest Rates Derivatives;
• Experience in providing functional support to front office traders and risk management teams;
• Hands on experience in IT Operations / Support including Functional support to end users;
• Experience in derivates valuation (OIS versus LIBOR), market risk reporting and modelling;
• Hands on with construction of interest rate, FX and volatility curves and use them to value cash flows;
• Understanding this for linear derivatives (swaps) is a must;
• Has analytical skills to identify root causes in workflows incidents which could be data, technical or functional issues;
• Technical skills: SQL & Linux;
• A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment;
• Excellent stakeholders management skills;
• Proactive, good communication skills and attentive to details.

Desired Skill-set

• Experience of supporting on real-position management system;
• Familiarity with Datasynapse, Apache Ignite (GridGain), Google Cloud Platform, Docker and orchestration for it like Kubernetes or Openshift.

Responsibilities

• Manage and oversee incidents during trading activities, lead incident resolution efforts, coordinating with relevant teams and stakeholders to minimize disruptions;
• Involved in providing functional support for the derivatives platform, ensuring smooth operation of real-time and intraday position management system during ASIA trading hours;
• Construct interest rate, FX and volatility curves and use them to value cash flows;
• Drive effective problem management, ensure preventive and detective measures of the applications are identified and resolved through the backlog and communication/ dialogue with the Product Owner;
• Find opportunities to automate the testing of existing features, performance, and security as well as the automation of deployments, monitoring, and more;
• Perform Functional testing and Change Management activities to ensure the safe deliveries to Production environment;
• Conduct user training sessions and create documentation to help user on system functionalities and reporting tools;
• Work Closely with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the area in which you work.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Applications.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
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Qualifications:

• 3+ years of experience
• Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
• Participation in some process improvements.
• Previous experience or interest in standardization of procedures and practices.
• Basic Business knowledge/ understanding of financial markets and products.
• Knowledge/ experience of problem Management Tools.
• Understands of how own sub-function integrates within the function and commercial awareness
• Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
• Good customer service, communication and interpersonal skills
• Good knowledge of the business and its technology strategy
• Consistently demonstrates clear and concise written and verbal communication skills
• Knowledge of issue tracking and reporting using tools
• Good all-round team member
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Skills:

• Good interpersonal and communication skills, great teammate.
• UNIX (Linux) environment
• Databases - Oracle
• Knowledge on any monitoring tools (ITRS, AppD, Splunk) would be an added advantage

About the job

If you are passionate and curious about cybersecurity, and want to use your skills to help keep our firm’s infrastructure and application secure, we want to speak with you.

Who You Are

You are talented in solving problems, delivering services, enhancing processes, streamlining workflows, coordinating and collaborating with engineers and business stakeholders. You adapt well to changes, and speak up to ask questions to clarify when things don’t look right. You have a security and customer-centric mindset. You are keen to work closely with others to listen to ideas and share suggestions to collectively devise the best approach to deliver penetration testing services.

You should preferably have a bachelor’s degree. Have good understanding of delivering services, cybersecurity industry service management frameworks and concepts. Be certified, or intend to be certified, in certifications such as ITIL, PMP, CISSP, etc.

What You’ll Do

As an individual contributor on our penetration testing team, you are responsible for:

• Overseeing a range of functions to facilitate the delivery of penetration testing services to the requestors of the service
• Ensuring that service delivery and service support processes are continuously improved for optimal service delivery and customer satisfaction
• Conducting pre-testing checks to ensure that the relevant technical information and environment are available
• Working closely with the penetration testers and the service requestors to ensure that the scope and testing requirements are aligned with the firm’s policies and processes, as well as to manage the schedule for the delivery of the services

How You’ll Succeed

Be conscientious and consistent in managing the delivery of services to the service requestors, ensuring that the service requests are aligned with policies and processes, while balancing resources and scheduling the delivery of the service. Be a team player, and a keen learner. Key skills that will support your success:

• Service Management - have a deep understanding of service management principles to ensure the efficient and effective delivery of services. This includes problem management, change management, and service level management.
• Client Relationship Management - strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, and manage expectations throughout the service delivery process.
• Project Management - strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving - be adept at analyzing complex situations, identifying problems, proposing effective solutions, and have the ability to think critically and make decisions quickly to address service-related challenges.
• Continuous Improvement - proactively identify areas for improvement, implement process enhancements, and drive efficiency.
• Technical Knowledge - while not always required to be hands-on with technical aspects, having a good understanding of IT systems, infrastructure, and emerging technologies can be valuable in understanding the service delivery landscape and effectively communicate with technical teams.

Job Description: Administrative and Clinical Support Assistant

Overview:The Administrative and Clinical Support Assistant plays a dual role, combining administrative duties with clinical support tasks to ensure the smooth operation of a healthcare facility. This position involves assisting with office management, patient care, and coordination between the administrative and clinical teams.

Key Responsibilities:

Administrative Duties:

1. Front Desk Management:Greet patients and visitors, ensuring a welcoming and professional environment.
   Schedule and confirm patient appointments.
   Answer phone calls, respond to inquiries, and manage correspondence.
   Check patients in and out, verifying patient information and updating records.
   
2. Patient Records:Maintain accurate and up-to-date patient records, both electronic and paper-based.
   Ensure proper documentation of patient information, treatment plans, and follow-up notes.
   Handle the filing, retrieval, and archiving of patient records.
   
3. Billing:Process patient billing, manage invoices, and handle payments.
   Assist patients with billing inquiries.
   
4. Office Management:Order and manage office supplies and ensure the office is well-stocked and organized.
   Coordinate office maintenance and repairs as needed.
   Assist with the preparation of reports, presentations, and other administrative tasks.
   

Clinical Support Duties:

1. Patient Care:Assist with preparing patients for examinations and procedures.
   Provide basic patient education and instructions as directed by healthcare providers.
   
2. Clinical Documentation:Assist in documenting patient encounters, including updating medical charts and electronic health records (EHR).
   Prepare examination rooms by setting up equipment and supplies.
   Ensure that clinical areas are clean, organized, and properly stocked.
   
3. Infection Control & Safety:Follow proper infection control protocols to maintain a clean and safe environment.
   Ensure that clinical areas meet health and safety regulations.
   

Requirements: Administrative and Clinical Support Assistant

1. Experience:Previous experience in a healthcare setting, particularly in administrative or clinical roles, is preferred.
   Experience with electronic health records (EHR) systems and medical billing software is an advantage.
   
2. Skills:Strong organizational and multitasking abilities.
   Proficiency in office software (e.g., Microsoft Office Suite) and medical software (e.g., EHR systems).
   Excellent communication and interpersonal skills to interact with patients, staff, and healthcare providers.
   Knowledge of medical terminology and basic clinical procedures.
   Attention to detail and accuracy in handling patient records and administrative tasks.
   
3. Physical Requirements:Ability to sit, stand, and move around the office for extended periods.
   Manual dexterity for handling office and medical equipment.
   Ability to lift and carry office supplies or clinical materials as needed.
   
4. Personal Attributes:Professional and courteous demeanor.
   Ability to handle sensitive patient information with confidentiality and discretion.
   Strong problem-solving skills and the ability to work well under pressure.
   A team player with a collaborative and adaptable attitude.
   

This role is essential for ensuring both the administrative efficiency and clinical support needed for delivering high-quality patient care in a healthcare setting.

Job Description:

• Responsible for tasked BIM Modelling works and shop drawings required by the projects and relevant submissions.
• Prepare drawings & BIM Modelling accurately according to the instructions/directions from the PM/PD for construction or building works.
• Ensure that BIM models are delivered in quality, due diligence and timely manner.
• Identify any discrepancies occurred for BIM models during the design stage.
• Provide onsite support for all matters relating to the BIM models with actual construction progress.
• Building Architecture: Develop detailed 3D models of buildings and structures using BIM software (such as Revit, ArchiCAD, or AutoCAD Architecture).
• Mechanical & Electrical Services: Create detailed models of mechanical, including HVAC (Heating, Ventilation, and Air Conditioning), plumbing, and fire protection systems, and electrical, including power distribution, lighting, communication, and security systems).

Requirements & Qualifications:

• Diploma or Degree in Architecture/ M&E Certificate from BCA BIM modelling course or equivalent.
• Certificate in BIM Revit for Architecture.
• Proficient in BIM modelling on operational level.
• Able to work independently as well as a good team player.
• Able to work in a fast pace and dynamic environment.
• Ability to multi-task, communicate effectively, and maintain strict confidentiality of information.
• Preferably experiences specializing in Engineering-Civil/Construction/Structural or equivalent.
• Proven experience or records for project involved for the relevant works.

Key Responsibilities:

• Must To Have Skills: Proficiency in .Net Full Stack Development, Docker, and Kubernetes.

• Good To Have Skills: Experience with Microsoft Azure Architecture.

• Strong understanding of software development principles and methodologies.

• Experience with Agile development methodologies.

• Solid grasp of software testing and debugging techniques.

Roles & Responsibilities:

• Design, develop, and maintain software applications using .Net Full Stack Development.

• Utilize Docker and Kubernetes to deploy and manage applications in a containerized environment.

• Collaborate with cross-functional teams to analyze, design, code, and test multiple components of application code.

• Perform maintenance, enhancements, and/or development work on software applications.

• Ensure software applications are scalable, reliable, and maintainable

Production technician job duties

Production technicians fulfill several job duties during their workday, including:

• Ensuring materials are available for production manufacturing
• Inspecting and testing finished products
• Identifying problems with production or manufactured goods
• Communicating solutions for production challenges with quality assurance
• Educating coworkers on health and safety regulations
• Establishing preventative maintenance methods
• Analyzing machinery and tools to report faults or broken items
• Scheduling training sessions for coworkers and staff

Production technician work environment

The exact work environment of a production technician can vary depending on their work location and specific job duties. However, many production technicians work in manufacturing companies or factories assembling goods on the factory floor. In these general environments, they might be expected to move quickly and be on their feet for long durations, lifting heavy materials when necessary. While working in this setting, it can be important for production technicians to

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Provide hands-on, break/fix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes
• Performing required compliance activities
• Producing network consumables updates and contributing to weekly management reports
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Manage CTI-approved third-party vendors in support of local/regional business service commitments and to assure adherence to Corporate and CTI standards

Working Time: 7 PM to 7 AM from Thursday, Friday, Saturday, and Sunday until Monday morning 7 AM

Production technician job duties

Production technicians fulfill several job duties during their workday, including:

• Ensuring materials are available for production manufacturing
• Inspecting and testing finished products
• Identifying problems with production or manufactured goods
• Communicating solutions for production challenges with quality assurance
• Educating coworkers on health and safety regulations
• Establishing preventative maintenance methods
• Analyzing machinery and tools to report faults or broken items
• Scheduling training sessions for coworkers and staff

Production technician work environment

The exact work environment of a production technician can vary depending on their work location and specific job duties. However, many production technicians work in manufacturing companies or factories assembling goods on the factory floor. In these general environments, they might be expected to move quickly and be on their feet for long durations, lifting heavy materials when necessary. While working in this setting, it can be important for production technicians to

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.