Total 11 brand executive job vacancies in Quality Assurance / Control category in Singapore, North East

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be responsible for ensuring that all products, processes meet the established quality standards. The role involves monitoring the quality standards of our vendors, conducting quality checks on samples, implementing continuous improvement measures.

You will work closely with cross functional teams to ensure compliance with industry regulations and customer requirements, enhancing product reliability and customer satisfaction.

You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing, Production & Quality team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

You should have / be

• Bilingual in English and Chinese
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

Key Responsibilities

1. Quality Assurance and Control:

• Develop, implement, and maintain quality control standards across all assortments
• Work with 3rd Party QC inspections to conduct regular inspections and audits of production processes to ensure compliance with quality standards
• Prepare washcare labels on time upon order placement
• Review and approve materials and products before shipment
• Prepare required QC files ready for inspection
• Monitor and evaluate production processes to identify quality issues and recommend corrective actions

2. Process Improvement:

• Analyse quality data to identify trends and areas for improvement
• Collaborate with cross teams & tea leads to implement process improvements and corrective actions
• Lead initiatives to enhance product quality, reduce defects, and minimize waste
  

3. Compliance and Documentation:

• Ensure compliance with industry regulations, company policies, and customer requirements
• Maintain accurate and up-to-date documentation of quality control procedures, reports, and certifications
• Prepare and present quality reports to team leads
  

4. Supplier Relationship Management:

• Conduct monthly catch up with vendors to share back on their performance
• Understand vendor constraints and bridge internal stakeholders
• Collaborate with vendors to ensure the quality of raw materials and components
• Conduct supplier audits and assessments
  

5. Team Collaboration and Training:

• Work closely with sourcing, production, product development & commercial teams to ensure quality standards are met
• Work closely with the customer care team to address customer complaints and ensure timely resolution of quality issues
• Train and mentor staff on quality control procedures and best practices
• Promote a culture of quality awareness across the organisation

• Diploma/ Bachelor’s degree in Quality Management, Apparel Merchandising, Garment Product development
  2-3 years of experience in quality assurance/control, preferably in Apparel & Fashion
• Strong knowledge of quality management systems (QMS) and industry standards such as ISO 9001
• Experience with Lean methodologies is a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Key Competencies

• Attention to detail and a commitment to excellence
• Ability to work independently and as part of a team
• Strong organisational skills with the ability to manage multiple tasks
• Ability to handle pressure and meet deadlines

1. Flexible Work Arrangement

• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Job Responsibilities

1. Implement, manage and constantly improve the company’s quality management system, including but not limited to the IVD products and equipment.
2. Perform incoming, in-process and final QC inspection.
3. Regularly perform internal audits, compile audit reports, problem analysis reports, improvement proposals, and monitor the rectification plan and its implementation.
4. Lead and Participate in the internal audits and management reviews of the company's quality system as key member of company's quality department.
5. Manage the system and documents of company’s quality management system, including but not limited to the IVD products and equipment.
6. Be specifically responsible for the IVD equipment quality management system.
7. Statistical analysis of IVD equipment quality data, and draft reports and corrective and preventive measures.
8. Update quality standards, laws and regulations and publish company quality policy.
9. Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies.
10. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
11. Any other ad-hoc duties or projects as required by the management team.

1. Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred.
2. A bachelor's degree with 2 years of relevant experience, others are welcome to apply.
3. Quality system related training and internal auditor training.
4. Familiar with US FDA 820 & ISO13485 quality management system and ISO 13485 certification work, experience with successful case(s) will be preferred.
5. Familiar with medical device industry standards and specifications.
6. Strong quality management system knowledge and capabilities.
7. Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc.
8. Familiar with IVD product development and commercialization life cycle.
9. Systematically project management, good planning, execution and timely communication. Good presentation skills.
10. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.
11. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

QA & QC Executive

We are looking for a QA & QC Executive to join our R&Ddepartment. You will gain broad experience and will be able to work in a fun fast-paced environment with a broad scope to develop.

This position will report directly to the Food Technologist.

This position will be instrumental in driving & ensuring excellence in production, QA processes & product innovation.

Responsibilities:

· Assist in production planning and support in R&D projects/ ingredient preparation

· Conduct daily inspections on raw materials, production lines, equipment and facilities

· Coordinate and liaise with external parties

· Ensure product is in accordance to regulation & standard, compliance with legislation & certification

· Conduct shelf-life studies, production process & troubleshooting issues by providing technical solution support

· Implement, monitor and update food safety ISO22000 & quality assurance program in production kitchen

· Perform ad hoc duties assigned by supervisor

Requirements:

· Degree or diploma in food science, food technology or equivalent

· Excellent multitasking skills & able to work under pressure

· Great interpersonal and communication skills

· Knowledge in HACCP, ISO22000 & GMP requirement will be an advantage

Working hour

8am – 5pm, 5 day week including alternate Saturday

Probation 3 months

Starting pay $2600, salary increment up to $200 after probation. Additional salary of up to $200 with relevant industry experience

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.