Total 49 construction quality control job vacancies in Quality Assurance / Control category in d27 yishun sembawang

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Job Description

• Involved in Pest Management process and activities such as pest monitoring and breeding source identification
• Perform and ensure all preventive maintenance works are carried out according to maintenance programs and procedures
• Attend to customer needs
• Carry out thermal fogging at the workshop for the control of adult mosquito
• Inspection and treating infected area

Requirements

• N or O Level/ Nitec Cert
• 1-2 years of experienced preferable
• Valid Pest Control License
• Can work with minimum supervision and at times independently, as well as under pressure
• Able to multi-task and work independently, with a hands-on approach to meet tight timeline
• Class 3 license
• Able to perform overtime when necessary
• Able to start work immediately or within short notice

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

19. Identifies areas for process improvement and leads initiatives to enhance quality systems

20. Oversees complex QA activities, including planning and implementing QA strategies for large projects

21. Provide professional opinions or suggestions that related to food safety to department as and when needed

22. Responsible for ensuring team performance and meeting quality objectives.

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Job Responsibilities:
- Maintains the Company Integrated Management System, ensuring all business processes are documented, have a designated owner and a plan for their maintenance, aligned to Survitec strategy and associated accreditation and/or regulatory frameworks.

- Perform internal audit procedure and schedule as per Department audit plans, to include the audit Scope, Objective and Criteria. Deliver the audit report including findings; agree on corrective actions with auditees and refer findings to the Manager.

- Investigate non-conformances using current and appropriate methods, systems, and procedures, taking action to solve immediate compliance issues.

- Identifies shortcomings in quality processes or outputs, identifies root cause and works with internal stakeholder to adjust processes or working practices to remove or mitigate any production quality issues; uses established change management programs to address issues and deliver sustained improvements.

- Attend aviation related training and create/refresh and update on internal company aviation training notes.
Conduct internal company training as per aviation requirements.

- Implements systems to ensure compliance with QHSE policies, group and Customer requirements; ensures audit, inspection and risk management are adhered to and embedded throughout the system.

- Document control system management, revision and updating.

- Defines and communicates the processes and schedule for audit, working with colleagues from the Quality function to ensure all supplier, operational, technical, health, safety and environmental audit activity is carried out as planned.

- Leads and participates in quality, non-conformance and customer complaint investigations.

- Provides written reports on audit and investigation findings, implements and monitors CAPA and improvement actions. Ensures findings are reported and escalated appropriately.

- Works with Survitec QHSE colleagues to develop tools and dashboards for the statistical analyses on which recommendations for improvement are based. Ensures outputs from QHSE reporting tools and dashboards are communicated to and understood by the business.

- Inform manager of audit findings and compliance issues, including capability gaps, workflow issues or matters requiring quality development or improvement.

- Any others tasks/projects as assigned by line manager from time to time.


Job Requirements:
- Degree/Diploma in Engineering (preferably Quality Engineering).

- At least 2 years of Quality Assurance experience in Aviation industry.

- Knowledge of ISO 9001, ISO 14001, and TS 16949.

- Proficiency in statistical tools and Microsoft Office.

- Strong analytical, problem-solving, and communication skills
Certified Internal/Lead Auditor (preferred).

- Train the trainer qualification will have added advantage.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

The Operations Quality Specialist is responsible for ensuring the quality and safety of products in a food manufacturing environment. This role involves monitoring production processes, conducting quality checks, enforcing compliance with regulatory and internal standards, and driving continuous improvement initiatives to enhance product quality and operational efficiency.

Responsibilities:

Quality Assurance & Control:

• Perform routine quality inspections and audits across all stages of the production process, including raw materials, in-process, and finished products.
• Monitor adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and food safety protocols.
• Review the tests method and analysis using established quality control methods, ensuring products meet defined specifications and standards.
• Responsible for the Batch record review and perform the release of the product. Work closely with production and supply chain team to ensure the market demand is fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Support the new product initiative with different stakeholders, ensure the quality of the product is compliance to the product specification
• Managing the equipment calibration used in QC & Production, to ensure the calibration is up to date and maintained.
• Review and manage the GMP audit, to ensure the GMP requirement is maintained and at audit ready status.

Regulatory Compliance:

• Ensure compliance with GFSI standard and regulations (e.g. BRCGS, FDA, HACCP) and company policies.
• Assist in preparing for and participating in regulatory and third-party audits.
• Maintain accurate and up-to-date records for traceability and regulatory purposes.

Process Improvement:

• Identify areas for quality improvement and work closely with production teams to enhance processes.
• Participate in root cause analyses and contribute to continuous improvement initiatives.
• Develop and deliver training sessions for staff on quality standards and food safety practices.

Collaboration & Communication:

• Serve as a liaison between the Quality Assurance and Operations teams to ensure seamless communication and alignment on quality objectives.
• Provide feedback and recommendations to production staff and management on quality-related issues.
• Support new product development and changes in production by evaluating potential quality impacts.

Position Summary:

The Quality Control Engineer is an experienced engineer with a good understanding of construction principles, standards and processes. The QC Engineer is responsible to identify the measures and controls required to give a reasonably practical assurance that the quality of the works will be achieved.

The QC Engineer will have a detailed understanding of the project specifications and legal/contract/company quality requirements.

This QC Engineer will be involved in reviewing method statements and preparing inspection and test plans. They will also train and advise project staff on quality matters, monitor the progress of submissions, inspections and tests. They will coordinate the management of defects and nonconformances.

Note: The QC Engineer does is not responsible to undertake frontline inspections or tests, they are there to support the Site Engineers and ensure the Quality Control systems is functioning effectively.

Responsibilities:

•Study and understand legal and contractual requirements for the works including specification

•Study and understand standards and in-house requirements

•Develop inspection & test plans and records systems, and work procedures

•Review method statements, and confirm they are being followed

•Train and advise project personnel on the QC system;

•Monitor the QC activities of site engineers/supervisors, and review quality records

•Report on the QC status of the works, maintain QC filing, make QC submissions to Client

•Coordinate the reporting and resolution of non-conforming works

Skill:

•Excellent technical knowledge of construction methods, quality controls, risks to quality and acceptance criteria

•Well organised/effective administrator

•Able to work in a team and communicate effectively while also being strongly independent and able to challenge non-compliance.

•Computer literate / digital tool literate

Requirement :

Singaporean only

University Degree in Civil or Structural Engineering (or equivalent)

Engineer: 4 years + experience in on-site construction works

Position Responsibilities

• Provide quality assurance support and review areas of manufacturing operations, product development, or field/ product quality.
• Ensure that facilities, equipment, materials, processes and product readiness comply with cGMP practices.
• Serve as Quality representative on project teams for reviewing the new product design transfers and/ or line transfers.
• Review and align manufacturing operational activities, such as Work instructions, Device History Records, Nonconformances, CAPA, RMA, and customer complaint investigations.
• Identify and drive resolution of quality issues in Quality Management System and/ or manufacturing operations.
• Work with cross-functional teams to resolve operational quality issues.
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/ management as necessary.
• Participate in customer complaints and work closely with cross-functional teams to investigation issue and ensure timely response to corporate/ customer.
• Work in accordance with procedures and integrated program plans to achieve and maintain the required level of product quality in preparation for FDA and ISO third party audits.
• Support product risk management activities and ensure quality and completeness of project design history files, validation packages, and change orders
• Review verification and engineering study reports and identify gaps for GMP compliance. Develop and execute strategies to close gaps in an efficient, technical, and compliant manner
• Coordinate issue resolution using a risk-based approach

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

• Minimum of 1-2 years of related experience in manufacturing, quality assurance, and/ or process validation in a regulated environment. Fresh graduates can be considered.
• Bachelor's Degree in Biology, Biochemistry, Chemistry or equivalent field is preferred.
• Experience in the medical devices / IVD / biotech / pharmaceutical industry, or instrument hardware / software integration is an advantage.
• Good interpersonal, verbal and written communication skills.
• Familiar with 21 CFR 820 and ISO 13485 requirements.
• Familiar with words processing, spreadsheets and presentation tools.
• Familiar with failure investigation, technical report writing, data mining, trend analysis and statistical analysis.
• Adaptable to fast-paced, dynamic work environment with shifting demands
• Ability to operate with high level of independence to investigate and resolve compliance issues, lead projects, plan and implement improvements, and achieve goals.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

The Quality Engineer applies engineering principles and techniques to meet the quality targets and organisational objectives in a manufacturing environment. He/She also assists in analysing manufacturing and quality issues make recommendations for out of control processes.

In addition, the Quality Engineer participates in quality improvement projects in accordance with organisational objectives.

The Quality Engineer is required to have strong communication skills, good teamwork and an analytical mind to perform his/her role well to achieve the desired organisational outcomes.

~ Assist in implementation of improvement projects.
~ Attend to internal or external audits related issues.
~ Collect data for analysis.
~ Enforce practices of good safety culture and good manufacturing practices.
~ Ensure adherence to processes and procedures.
~ Ensure all quality plans are properly documented and maintained.
~ Ensure no expired tools running in the production line.
~ Facilitate the implementation of quality system in the organisation.
~ Identify opportunity for continuous improvement projects.
~ Implement calibration cost reduction activities.
~ Interpret information provided by the network/dashboard for quality performance monitoring.
~ Maintain production yield targets.
~ Monitoring quality control and assurance processes.
~ Perform evaluation/experiments.
~ Supervise manufacturing work for workplace safety and health compliance.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Job description

Position Overview: We are seeking an experienced Pest Control Supervisor to join our team. The ideal candidate will possess extensive knowledge of pest control methods, excellent problem-solving skills, and a passion for delivering exceptional service.

Key Responsibilities:

• Supervise and train pest control technicians in safe and effective pest management practices.
• Conduct thorough inspections and assessments to identify pest issues and recommend appropriate treatments.
• Develop and implement pest control plans tailored to client needs.
• Address client inquiries and resolve any issues that arise promptly.
• Stay updated on industry trends, pests, and treatment methods.

Qualifications:

• Proven experience in pest control, with a minimum of [2 years] in a supervisory role.
• Strong knowledge of pest biology, behavior, and control methods.
• Excellent problem-solving and decision-making skills.
• Effective communication and interpersonal skills.
• Valid pest control certification/license as required.
• Ability to lead a team and foster a positive work environment.

What We Offer:

• Opportunities for professional development and training.
• A supportive and dynamic work environment.

How to Apply: If you are passionate about pest control and have the leadership skills to make a difference, we want to hear from you! Please submit your resume or call 9007 4056.

Responsibilities:

• Online Quality Checking (Metal Detector, Cooker, Pasteurizer, Steamer)
• Online Finished Product Testing
• Monthly Verification of CCP (Critical Control Point)
• Online Verification Sampling for Microbial Analysis
• Internal Calibration of Weighing Scales
• Verification on goods return
• Handle Customers’ Complaint
• Conduct routine physical, chemical, sensory and other analyses accordingly.
• Take appropriate decisions for rework of material based on historical trend and in consultation with seniors
• Raise non-conformation for quality deviations of Raw Material/Finished Goods and follow up with proper closure of corrective and preventive action
• Initiate actions to investigate customer complaint in consultation with relevant team members
• Collect comprehensive evidence/crucial data, provide sound reasoning and propose possible root cause for customer complaints and internal rejection
• Maintain up-to-date quality control programs, policies, process workflows, procedures and work instructions

REQUIREMENTS:

• Diploma / Degree in Food Science preferred
• At least 2 years of relevant experience will be considered for Senior position
• Experienced and passionate in Continuous Improvement
• Exceptional problem-solving skills
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Strong ability to work well in a team and independently
• Excellent IT skills, particularly in MS Excel, PowerPoint, Word, Access
• Ability to work with multiple priorities in a fast-paced environment is required.
• 5 Days Work Week + 1 Sat ( Mon-Fri 1230-10pm, Sat 9am-630pm) or 5 Days Work Week + 1 Sat ( Mon-Fri 9am-630pm, Sat 9am-630pm)
• Undertake any other ad-hoc projects/ tasks assigned
• Job Scope, Work Day and Work Hours subject to changes depending on work requirement
• Fresh grads are welcome
• Salary package commensurate with experience

Essential Duties and Responsibilities:

1. Quality Assurance and Control:

• Develop, implement, and maintain quality assurance plans, procedures, and control measures.
• Monitor and analyse production processes to detect and resolve quality issues.
• Ensure compliance with relevant regulatory requirements, including FDA, ISO 13485, and other applicable standards.
• Support internal and external audits and regulatory inspections.
• Investigate and resolve product-related issues, deviations, and non-conformities, with the authority to recommend corrective and preventive actions.
• Ensure the non-conformance or quality issue is resolved and complete in a timely manner.
• Participate in new product introductions to ensure quality is built into all products early in their life cycle
• Support validation processes including IQ, OQ, PQ, process validation and test method validation.

2. Process Improvement

• Identify opportunities for process improvements to enhance product quality and manufacturing efficiency.
• Lead and drive QA initiatives across the product areas
• Lead or participate in root cause analysis and corrective action planning.
• Support and drive cost improvement project

3. Customer Interaction:

• Address customer complaints and feedback related to product quality.
• Work closely with customers to understand their quality requirements and ensure that products meet their specifications.
• Communicated on any potential change request of the processes to customer.
• Provide technical support and quality-related information to customers.

4. Documentation and Reporting:

• Maintain comprehensive records of quality control activities, inspection results, and non-conformance reports.
• Prepare and support monthly / annual quality reports to management and other stakeholders.
• Ensure proper documentation and traceability throughout the manufacturing process.

5. Training and Development:

• Train manufacturing staff on quality standards, procedures, and best practices.
• Promote a culture of quality and continuous improvement within the organization.

Education/Experience and Qualifications:

• Degree in Engineering or science, with 2 - 5 years of progressive Quality responsibility, preferably in medical device / pharmaceutical manufacturing.
• Diploma holders in Engineering or science with more than 5 years' experience in Quality are welcomed to apply
• Knowledge of regulatory requirements and quality standards, including FDA regulations and ISO 13485 standards.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.

Essential Duties and Responsibilities:

1. Quality Assurance and Control:

• Develop, implement, and maintain quality assurance plans, procedures, and control measures.
• Monitor and analyse production processes to detect and resolve quality issues.
• Ensure compliance with relevant regulatory requirements, including FDA, ISO 13485, and other applicable standards.
• Support internal and external audits and regulatory inspections.
• Investigate and resolve product-related issues, deviations, and non-conformities, with the authority to recommend corrective and preventive actions.
• Ensure the non-conformance or quality issue is resolved and complete in a timely manner.
• Participate in new product introductions to ensure quality is built into all products early in their life cycle
• Support validation processes including IQ, OQ, PQ, process validation and test method validation.

2. Process Improvement

• Identify opportunities for process improvements to enhance product quality and manufacturing efficiency.
• Lead and drive QA initiatives across the product areas
• Lead or participate in root cause analysis and corrective action planning.
• Support and drive cost improvement project

3. Customer Interaction:

• Address customer complaints and feedback related to product quality.
• Work closely with customers to understand their quality requirements and ensure that products meet their specifications.
• Communicated on any potential change request of the processes to customer.
• Provide technical support and quality-related information to customers.

4. Documentation and Reporting:

• Maintain comprehensive records of quality control activities, inspection results, and non-conformance reports.
• Prepare and support monthly / annual quality reports to management and other stakeholders.
• Ensure proper documentation and traceability throughout the manufacturing process.

5. Training and Development:

• Train manufacturing staff on quality standards, procedures, and best practices.
• Promote a culture of quality and continuous improvement within the organization.

Education/Experience and Qualifications:

• Degree in Engineering or science, with 2 - 5 years of progressive Quality responsibility, preferably in medical device / pharmaceutical manufacturing.
• Diploma holders in Engineering or science with more than 5 years' experience in Quality are welcomed to apply
• Knowledge of regulatory requirements and quality standards, including FDA regulations and ISO 13485 standards.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.

We are representing an MNC in the Aviation and Marine Equipment industry to hire for a Quality Assurance Manager.

Responsibilities:

• Oversee and improve the QMS to meet regulatory and audit requirements.
• Lead quality initiatives, promoting best practices across the organization.
• Perform internal and external audits, ensuring corrective actions are implemented.
• Train employees on quality systems and processes.
• Manage budgets for quality-related projects and certifications.
• Conduct incident investigations and ensure proper reporting.
• Ensure compliance with licensing and regulatory standards at key locations.
• Collaborate with teams to address non-conformance issues and follow up on supplier actions.

Skills & Requirements:

• Certified in ISO9001/ AS9100 / AS9110 with strong auditing skills.
• Familiarity with Aerospace Part 145 Requirement
• Has passed the CAAS Air Legislation examination paper M10, L11, L12
• Knowledge of industry standards and quality improvement tools (Lean, Kaizen, 5S).

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

1. Review and refining existing process flow, and process failure mode and effect analysis (FMEA)
2. Optimizing existing standard operating procedure for quality inspection, cycle time for inspection activities & calibration schedule program.
3. Data trending of quality complains & defect, NC & CAPA through use of SPC.
4. Ad-hoc activities for LHR review and documentation.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Job Description

• ⁠Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• ⁠Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• ⁠Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Job Requirements

• Food Science Bachelor’s degree
• At least 1 year of experience in a similar industry
• Able to speak mandarin as majority of the stakeholders are mandarin-speakers

17C8786

Reg No: R1109360

Essential Duties and Responsibilities:

1. Quality Assurance and Control:

• Develop, implement, and maintain quality assurance plans, procedures, and control measures.
• Monitor and analyse production processes to detect and resolve quality issues.
• Ensure compliance with relevant regulatory requirements, including FDA, ISO 13485, and other applicable standards.
• Support internal and external audits and regulatory inspections.
• Investigate and resolve product-related issues, deviations, and non-conformities, with the authority to recommend corrective and preventive actions.
• Ensure the non-conformance or quality issue is resolved and complete in a timely manner.
• Participate in new product introductions to ensure quality is built into all products early in their life cycle
• Support validation processes including IQ, OQ, PQ, process validation and test method validation.

2. Process Improvement

• Identify opportunities for process improvements to enhance product quality and manufacturing efficiency.
• Lead and drive QA initiatives across the product areas
• Lead or participate in root cause analysis and corrective action planning.
• Support and drive cost improvement project

3. Customer Interaction:

• Address customer complaints and feedback related to product quality.
• Work closely with customers to understand their quality requirements and ensure that products meet their specifications.
• Communicated on any potential change request of the processes to customer.
• Provide technical support and quality-related information to customers.

4. Documentation and Reporting:

• Maintain comprehensive records of quality control activities, inspection results, and non-conformance reports.
• Prepare and support monthly / annual quality reports to management and other stakeholders.
• Ensure proper documentation and traceability throughout the manufacturing process.

5. Training and Development:

• Train manufacturing staff on quality standards, procedures, and best practices.
• Promote a culture of quality and continuous improvement within the organization.

Education/Experience and Qualifications:

• Degree in Engineering or science, with 2 - 5 years of progressive Quality responsibility, preferably in medical device / pharmaceutical manufacturing.
• Diploma holders in Engineering or science with more than 5 years' experience in Quality are welcomed to apply
• Knowledge of regulatory requirements and quality standards, including FDA regulations and ISO 13485 standards.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.

Responsibilities

• Perform incoming/ outgoing / in process quality checks and control
• Perform daily inspection on sanitation, hygiene, food safety and quality aspects to ensure good manufacturing and good hygiene practise at work.
• Conduct routine microbial and shelf life testing
• Provide production staff training in GMP, GHP, and CCP.
• Endure adherence to SFA requirements and ISO&HACCP documents are properly carried out
• Develop and recommend improvements of facilities, equipments and procedures to enhance safety, quality and efficiency
• Handle internal/ external audit and liaise with SFA for import and export inspection
• Any other ad hoc duties as assigned.

Requirement:

• Candidate must possess at least Diploma, equivalent or above in Food Science
• Bilingual in English and Chinese to liaise suppliers from China
• Preferably 1 year(s) of working experience in the related field is required for this position.
• Knowledge in food safety & quality audits will be an advantage
• Able to work independently, self-motivated, initiative and able to communicate effectively with all levels

Job Descriptions:

- To support in ensuring the product quality in satisfying company and customer need and requirements

- To support in ensuring quality control through documentation such as maintaining of QC report, SOP specifications and test methods are available.

- Perform internal and external audit to compliance with QMS requirement.

- Support Production on all quality-related activities, including working closely with supplier and Engineering

- Participate in investigations and ensure CAPA findings, risks, recommendations, Non-Conformances reporting and outcomes are appropriate and are clearly documented and communicated

- Oversee implementation and improvement of IQC, IPQC, OQC process related to customer's products in a timely, efficient, and effective manner.

Requirement : -

- Ability to work under pressure

- Experience in Quality control under semi-conductor manufacturing equipment.

- Able to work independently

- Minimum Diploma qualification

- Able to work late if require.

JOB DESCRIPTION:

Department: Production Quality control

Reports to: Quality control and Quality assurance Manager

Functional relationships:

- Production, Production engineering, Production control, Production planning in same site

- Same with above in HQ, Factory in several countries’ affiliates

POSITION PROFILE:
This position is to organize quality improvement activity, non-conformance control to stabilize the process and to improve product quality and prevent customer complaint(Especially taping). Performing product analysis using particular equipment, handling customer complaint and responding to customer audits and horizontal deployment while influencing related members arealso expected.

Key Duties & Responsibilities:

· To Develop, apply and maintain quality requirements and standards for development and manufacturing products

· To Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports

· To monitor the product quality and process.

· To report to management on quality issues, trends and losses.

· To handle non-conformance products and make judgement affected product quality.

· To participate and lead in internal and external quality audits

· To conduct periodical information sharing meeting with Japan and oversea affiliates.

Ability/Competency required:

· Bachelor’s degree or master degree in any Engineering field.

· Minimum 2 - 3 years working experience in Electronic components(MLCC) manufacturing quality control and assurance field.

· Having MLCC products and process knowledge.

· Good written and communication skills

· Japanese speaking is required to liaise with clients and/or overseas colleagues in Japan and other overseas affiliates

· Having logical thinking and being meticulous with good attention to details.

· Dedicated team player with strong job commitment.

Having proactive attitude and strong communication and interpersonal skills.

· Having QMS structure understanding based on ISO9100/IATF16949 and VDA6.3.

Quality Assurance Executive

About Us:
At Advanced Flavors & Fragrances (AFF), we are dedicated to delivering top-notch flavor solutions that meet the diverse needs of our global clientele. We pride ourselves on our ability to innovate and maintain the highest standards of quality in every product we create. As we continue to expand our operations, we are looking for a passionate and detail-oriented Quality Assurance Executive to join our team and help us uphold our commitment to excellence.

Job Overview:
As a Quality Assurance Executive at AFF, you will be instrumental in the development, implementation, and maintenance of our Food Safety Management System (FSMS). You will oversee the creation and refinement of Standard Operating Procedures (SOPs) to ensure all products meet the stringent quality and safety standards that our industry demands. Your role will involve active participation on the production floor to ensure SOPs are adhered to, and you will be responsible for driving continuous improvement in our quality processes. Experience in a flavor company is mandatory for this role.

Key Responsibilities:

• FSMS Implementation and Management: Develop, implement, and manage AFF’s Food Safety Management System (FSMS), ensuring it meets all regulatory and industry standards. You will be responsible for keeping the system up to date and ensuring that all quality processes align with FSMS requirements.
• SOP Development: Write, review, and update Standard Operating Procedures (SOPs) that govern all aspects of production and quality assurance. Ensure that SOPs are clear, comprehensive, and effectively implemented across the organization.
• Quality Control: Oversee and implement quality control processes throughout the production lifecycle, ensuring all products meet the required specifications and standards.
• Compliance: Ensure compliance with local and international regulatory standards, including but not limited to ISO 9001, FSSC 22000, and any relevant flavor industry regulations.
• Documentation: Maintain accurate and detailed records of all quality assurance activities, including product testing results, audits, and corrective actions.
• Testing & Analysis: Conduct regular testing and analysis of raw materials, in-process products, and finished goods to ensure they meet quality and safety standards.
• Audit Management: Lead internal and external audits, prepare for customer audits, and ensure that all corrective actions are effectively implemented. Certification as an Internal Auditor is highly desirable.
• Supplier Quality Assurance: Work closely with suppliers to ensure that all raw materials meet AFF's stringent quality standards. This includes conducting supplier audits and managing supplier quality agreements.
• Continuous Improvement: Identify areas for improvement within the quality assurance process and implement changes to enhance efficiency and product quality. Proactively suggest and drive quality initiatives.
• Production Floor Presence: Be actively involved on the production floor, working closely with production staff to ensure SOPs and quality standards are maintained at all times.
• Team Collaboration: Collaborate with the production, R&D, and regulatory teams to ensure seamless integration of quality assurance practices across all departments.
• Customer Feedback: Address and resolve customer quality complaints in a timely manner, ensuring that any recurring issues are thoroughly investigated and resolved.
• Willingness to Learn: Stay updated on the latest industry trends and best practices in quality assurance, and be open to continuous learning and professional development.

Qualifications:

• Bachelor’s degree in Food Science, Chemistry, or a related field.
• Minimum of 3-5 years of experience in a quality assurance/regulatory role within the food manufacturing industry is mandatory.
• Strong understanding of flavor production processes and industry-specific quality standards.
• In-depth knowledge of FSMS, FSSC 22000, HACCP, and other relevant quality management systems.
• Proven experience in writing and implementing SOPs.
• Certification as an Internal Auditor is highly desirable.
• Experience with regulatory compliance in the flavor industry, including knowledge of international standards.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
• Proficiency in quality management software and tools.
• A proactive approach with a strong presence on the production floor and a willingness to learn and adapt to new challenges.

Why Join Us:

• Be part of a dynamic and innovative company that values quality and customer satisfaction above all else.
• Collaborate with a team of experts in the flavor industry and contribute to the creation of products that reach global markets.
• Competitive salary and benefits package.
• Opportunities for professional growth and development within a rapidly expanding company.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 15 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

Job Summary

The Quality Manager will be responsible for overseeing all aspects of quality assurance and control within the company. This role encompasses both operational quality and supplier quality responsibilities, ensuring that our products meet the highest standards of safety, taste, and consistency. The Quality Manager will work closely with production, procurement, and R&D teams to implement and maintain quality systems, drive continuous improvement, and manage supplier relationships.

Key Responsibilities:

Operational Quality Management:

• Develop, implement, and maintain comprehensive food safety programs in compliance with BRCGS, FDA, and other relevant standards and regulations.
• Monitor and enforce adherence to food safety protocols throughout the production process and identify opportunities for improvement.
• Conduct regular risk assessment, hazard analyses, implement preventive controls and audits of production lines, equipment, and finished products to ensure product safety.
• Lead root cause analysis and problem solving efforts for quality issues and develop and implement corrective and preventive actions to address quality issues and prevent recurrence.
• Facilitate cross-functional problem-solving teams to address complex quality issues and drive continuous improvement initiatives
• Collaborate with production, R&D and other departments to identify opportunities for process improvements and implement best practices.
• Oversee the testing, inspection and line release of raw materials, in-process products, and finished goods to ensure they meet specifications.
• Conduct regular training for employees on food safety practices and regulatory requirements.
• Drive sensory continuous improvement of our products

Supplier Quality Management

• Ensure that Company Policies and Quality procedures are effectively carried out.
• Establish and maintain strong relationships with suppliers to ensure the quality of incoming materials.
• Develop and implement supplier quality management programs, including supplier audits and performance evaluations.
• Work with suppliers to address quality issues, implement corrective actions, and drive continuous improvement.
• Evaluate and approve new suppliers based on quality standards and requirements.
• Coordinate with the procurement team to ensure timely and accurate delivery of high-quality raw materials.
• Monitor supplier performance metrics and provide regular feedback to suppliers.

Audit and Compliance Management:

• Prepare for and manage internal and external audits, including BRCGS, FDA, halal and customer audits.
• Maintain up-to-date records and documentation to demonstrate compliance with regulatory and certification requirements.
• Lead the development and implementation of corrective and preventive actions (CAPAs) in response to audit findings and non-conformances.
• Liaise with regulatory agencies and certification bodies to ensure ongoing compliance and certification.
• Stay current with changes in food safety regulations and standards, and implement necessary updates to the company's quality systems.

Customer Complaint Management

• Receive, document, and analyze customer complaints, ensuring all issues are logged accurately and promptly.
• Conduct thorough investigations into customer complaints, including root cause analysis.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) to resolve customer complaints and prevent recurrence.
• Ensure timely resolution of complaints and maintain detailed records of complaint investigations and actions taken.
• Monitor trends in customer complaints to identify recurring issues and areas for improvement.
• Develop and implement quality improvement initiatives based on analysis of customer complaint data.
• Work with production, R&D, and other departments to address quality issues and enhance product quality.
• Lead regular reviews of customer complaints with senior management and relevant teams to drive continuous improvement.

Our dream candidate

• Bachelor’s degree in Food Science, Quality Management, or a related field. Advanced degree preferred.
• Minimum of 5 years of experience managing quality teams within the food industry, preferably in ready-to-eat snacks.
• In-depth knowledge of food safety regulations and standards, including BRCGS, FDA, HACCP, Halal and GMP
• Proven experience in managing and preparing for audits and inspections by regulatory bodies and certification organizations.
• Experience with supplier quality management and auditing.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and suppliers.
• Proficiency in quality management software and tools.
• Certification in quality management (e.g., ASQ Certified Quality Manager) is a plus.