Total 960 customer service manager job vacancies in Quality Assurance / Control category in Singapore

QA Assistant Manager / Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4400 - $6000
Location: Senoko

Responsibilities

• Overseeing the operation and whole function of QAQC department
• Establish, review and continuous improvement for Food Safety Management System (SFA Regulations / FSSC 22000 / HALAL / Customers’ requirement) and documentation.
• To lead the QAQC team towards managing, maintaining and food safety management system.
• Review and improve working procedure/criteria for manufacturing processes.
• Overseeing in export country registration, review of importing countries requirement and liaising with regulatory agencies.
• Assisting in laboratory set-up / Overview external lab testing Parameter
• Study the export /import, rule and regulation of the country
• Main point of contact for Government regulatory agencies and certification bodies.
• Any ad-hoc tasks assigned by superior

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client focuses on real estate investment, real estate development, and hospitality as its areas of interest in the key cities across Asia Pacific regions.

Responsibilities:

• Follow-up with process owners to ensure recommendations put forth by Internal Auditors are duly implemented.
• Perform internal control reviews on ad-hoc projects assigned.
• Ensure Group policies and procedure manuals are updated before dissemination to staff.
• Ensure compliance with local rules and regulations (e.g. set by URA, SGX, etc.)
• In-charge of business continuity management (BCM) project.
• Manage/ review risk framework, maintain risk register, prepare annual risk report and write-up on risk management section of the Sustainability Report.
• Ensure Internal Control Self-Assessment Checklist is completed by the various Business Units on an annual basis.

Requirements:

• A degree in Accountancy/ACCA with professional CA qualification or CIA certification would be an advantage.
• Relevant 8 years’ experience in internal control, risk management, internal audit and compliance, preferably in the Real Estate or Hospitality industry. Prior Big 4, and commercial ERM / Internal Audit / Internal Control experience will be a plus.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Who we are:

Brdgx is the Asia payment access for businesses to Send and receive payments through local payment networks. We help financial institutions, merchants and technology platforms to expand their business reach to China and Southeast Asia by enabling access to local payment solutions. Our B2B digital treasury solution enables clients to execute their international transaction with speed and coverage.

We are looking for:

A leader to build the compliance foundation of the company by overseeing and executing our company's compliance requirements in customer due diligence and . He/she will also play a vital role in shaping the company's business roadmap by leading the company's expansion plan in Asia.

Jobscope:

· Review, draft and update the company’s compliance policies and procedures in accordance to the latest regulatory requirements and market practices related but not limited to KYC/AML/CTF

· Review and check Customer Due Diligence (CDD) information of clients and carry out Enhanced Due Diligence (EDD) cases and relevant KYC documents submitted by business.

· Oversees the company's compliance operations and on-going transaction monitoring process with recommendations

· Be the primary contact for regulators and banking partners in existing or new markets

· Communicate with third parties, including financial institutions and regulators, to fulfil regulatory compliance requirements

· Undertake risk assessment on the company's new product offering from a compliance perspective

· Manage the company compliance records, reporting process, and communicate with relevant external parties

· Provide advice to frontline and other relevant business units on compliance related matters

Qualification:

· University or Diploma graduate with work experience in banking, payment, or regulated financial institutions

· Possess at least 3 to 5 years of working experience in compliance related work

· Experience and knowledge of the operations of the external name screening devices / tools for compliance screening and transaction monitoring

· Strong skill and in-depth knowledge of CDD requirements for client onboarding and on-going KYC review based on MAS payment regulations

· Possess of the qualification / certification of the Enhanced Competency Framework on Anti-Money Laundering and Counter-Terrorist Financing is preferable

· A driven team player with a strong sense of collaborative success and a mindset of rendering quality service attitude

· Fluent in English. Chinese language ability is a plus

The Role:
My Client is a global fund manager and we are looking for a Compliance Manager for the Singapore office. This is a new headcount in the business with growth potential to take on a regional portfolio within the business. You will be given the autonomy to spearhead new Compliance polices and framework across the region.

Responsibilities:

• Oversee and spearhead the Compliance policies and processes across SG and HK.
• Provide Compliance and Business Advisory to global stakeholders
• Ensure that any new processes are in line with the MAS and HKMA
• Work with the global Compliance team and elevate the Compliance standards for the Asia business.
• Design Compliance training program and be the point of contact for any Compliance related issues in Asia.

Requirements:

• A bachelors degree in a reputable university
• 5 to 10 years of experience in a Compliance function – within Fund Management preferred
• CMS licensing application experience preferred
• Ability to liaise directly with MAS / HKMA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Role Overview:

The Software Test Manager will oversee testing activities across all projects, taking charge of managing, developing, and delivering testing capabilities across various platforms. Responsibilities include preparing and reviewing test cases based on technical specifications and project deliverables, crafting project test strategies, managing testing activities, and ensuring quality assurance throughout the software development life cycle. This role involves collaboration with cross-functional teams in a supportive environment.

Key Responsibilities:

The incumbent will be responsible for:

• Defining, executing, and monitoring the overall project test strategy, tracking test progress, and evaluating results.
• Ensuring alignment with existing organizational processes and project management frameworks.
• Creating and maintaining test specifications and scripts, reviewing test results, executing test cases, and managing testing activities.
• Serving as the primary point of contact for all test-related matters.
• Managing defect resolution and ensuring proper closure of detected defects.
• Providing regular updates to the reporting manager on assignment status and relevant matters.
• Implementing and enforcing new processes and procedures, emphasizing testing simplification through automation and innovation.
• Adhering to relevant policies and procedures to minimize project and operational risks.
• Collaborating with cross-functional teams to support project objectives.

Requirements:

• Bachelor's degree or diploma in computer science or related field.
• Solid understanding of testing methodology and experience in SDLC project implementation.
• Minimum 10 years of testing experience, preferably in banking or financial services.
• Proficiency in project management, functional and non-functional testing, and defect management.
• Excellent communication skills for effective stakeholder engagement.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Positive attitude, good team player, and self-motivated individual capable of independent work and teamwork.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Operations Executive

5 days, 7am-4pm/ 9am-6pm (rotate shift in 1-3 months)

Salary: $2500 -$4000

Address: Toh Guan Rd (7 bus stops from Jurong East MRT)

Company industry:

Pest Control Service

Job scope:

Client Service Management

• Be involved with new client handover and/or onboarding from the Sales Team
• Setting up and deploying service contract’s work orders in line with service scopes and assigning adequate manpower to ensure service completion to a satisfactory standard
• Review completed services daily for quality performance and if any further follow up action
• Planning of gants and routes to ensure that services are deployed in an efficient and productive manner
• Ensure all customer’s services are completed for the month

Manpower Management

• Maintaining the necessary headcount to service the number of work orders on a per day basis
• Collaborating with operations team to re-assign work orders due to leave to other technicians
• Ensure new Technicians are onboarded adequately before being deployed for work
• Coordinate with Technicians for any real time updates from customer sites or any issues arising on site and handle any complaints risen from the PMPs
• Ensure each PMP team is hitting their revenue targets

Customer Engagement

• Ensuring both administrative and analytical reports are submitted to customers
• Handle customer queries and tickets relevant to accounts under your care
• Attend customer monthly meetings for check ins

Fleet & Inventory Management

• Ensure all PMP teams are well stocked in terms of chemicals and equipment is functioning in proper order
• Vehicles under your care are maintained and serviced at the appropriate times

Requirements:

• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians etc…)
• At least a Diploma in business, logistics or relevant field
• Knowledge of the pest control and/or facility management and/or logistics is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

QA Manager

Working Hour: Mon- Fri : 9am to 6pm

Working Location: Kaki Bukit, Singapore 417939

Salary Range: $5000 - $6000

Job Description

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol • Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Roles and Responsibilities:

As a Principal Consultant, you will anchor the enterprise level testing efforts, all the way from maturity assessment of enterprise testing processes, technology landscape, analyze, provide recommendations, and prepare a right strategy in client’s journey towards quality engineering. You will be pivotal to understand the use cases/problems and discovery of the overall testing solution and guide/transition to teams on project processes and deliverables. As a thoughtful and innovative leader, you will be the key advisor in transforming and QA modernization efforts by participating actively in solution architecture, design, development, and testing reviews. You will also anchor business pursuit initiatives, client training and in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Location for this position is in Singapore. This position may require 10% travel.

Skills /Competencies:

• 15+ years’ experience in leading the engagement effort for Medium/ High complexity assignments of Process & Automation led consulting.

• 5+ years’ experience in conducting testing organization assessments, making QE recommendations, and setting up QE organization.

• 5+ years’ experience in leading transformation initiatives across major programs and enterprise QA team.

• Implement, review and guide teams on project processes and deliverables; lead proposal development and anchor large pursuits.

• 2+ years’ experience in new testing offerings like Low code No code tools, AI/ML tools, Meta verse, Sustainability etc

• Contribute to organization branding via thought leadership, client training and in-house capability building.

• Lead and participate in client engagements on one or more of Infosys’s Test Consulting service offerings which includes, Agile DevOps, Program Test Strategy Definition or Technology QA Consulting (Ex: Extreme Automation, Data Services, Test Infrastructure, and tools etc.,).

• Strong Experience in Agile practices and Shift Left practices.

• Should have familiarity with DevOps, CT processes and In-sprint automation.

• Client and business acumen, influencing/negotiating skills with client/product vendors and external stakeholders, cultural affinity.

• Experience in working in onshore/offshore model, agile in adopting customer work culture, mentor & build team.

• Excellent communication & customer interfacing skills

Nice to have

• Consulting anchor who can ensure high quality standards & strive for customer delight.

• Experience in Program management and Stakeholder management

• Experience in cloud full stack development, architecture, design, integration, migration, testing and deploy functions.

• Lead client discussions to improve cloud initiatives and transformations.

• Has knowledge in KPI driven metrics and standards.

• Understand digital disruptive technologies like DevOps, Containers, Microservices, AI/ML, API/Automation, Big Data, Analytics/Data Science, IoT, Blockchain and open-source framework

• IT cloud certifications like CompTIA Cloud+, CCSP, AWS, Microsoft Azure, Google Cloud, CISCO CCNA/CCNP, agile & other test competencies

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution required.

• At least 15 years of experience with Information Technology in end-to-end test delivery and consulting.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Description:

Our client, a global financial firm, is seeking a highly skilled and experienced FCC Data analytics manager to join their dynamic team. As a FCC Data analytics manager, you will play a crucial role in building and enhancing their AML monitoring frameworks, implementing transaction monitoring surveillance systems, and utilizing quantitative analytics to improve the effectiveness of our AML system. You will gain the opportunity to work with skllful global leaders, establishing and pioneering the ever-growing financial industry.

Responsibilities:

• Develop and implement transaction monitoring surveillance systems and customer risk rating models.
• Conduct innovative research and design on AML monitoring frameworks using quantitative analytics and data techniques.
• Develop engines for automatic AML detection threshold tuning to ensure quick reaction to continuous risk changes.
• Provide quantitative analytics support to compliance officers during regulatory visits and enquiries.
• Collaborate with Product & Technology team to improve model effectiveness and extend AML defense line through AI and ML applications.
• Govern anti-money laundering-related risks and formulate identification/disposal strategies.
• Conduct suspicious transaction analysis and write risk/model assessment reports.

Requirements:

• Bachelor's degree or above in computer science/engineering, statistics, mathematics, finance, or similar fields.
• At least 3 years' experience in AML/risk control/fraud management in financial or payments industry,consulting firms, or similar industries.
• Familiarity with domestic and international AML regulatory requirements and money laundering features, motions, and patterns.
• Proficiency in data handling coding (e.g., SQL) and at least one professional analytics tool such as SAS, Python, etc.
• Strong project management skills and ability to lead teams to achieve business goals.
• Excellent communication skills, ability to work under pressure, and a result-oriented mindset.
• Ability to speak in Mandarin

Job Summary:

• Salary Range: Up $6,000
• East
• 5 days working day

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

About the Client:

Our client is a reputed bank

Responsibilities:

• Overall accountable and responsible for delivery of testing services across the Customer Management & Credit Origination Domain.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 9 years relevant experience in large and complex organizations, preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Strong domain knowledge of Customer Management and Credit Origination. Experience in managing and testing one or more areas of these domains will be an advantage.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Summary:

• F&B Industry
• Salary up to $6000 + Performance Bonus
• 5 days, 9am – 6pm
• Location: Kaki Bukit

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

Requirements:

• Experience in quality assurance, quality control & food safety in the F&B & Central Kitchen environment

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

• Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge of SAP system and modules like AP, MM, FM and GL. Coordinate closely with SAP functional and technical team to validate system functionality.
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.

Responsibilities:

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing across the Finance program

· Works with the testing service providers and other client's stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various client's stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by client's stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all client's stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

Skills/Requirement:

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with relevant experience in large and complex organisations preferably in the area of Banking and Finance

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Finance and Regulatory program

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams.

• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and

About Us:

VFlowTech (VFT) is reinventing energy storage with Vanadium redox flow technology, with a vision to develop the cheapest and most scalable Vanadium redox flow batteries in the world. VFT solution is proven to be one of the safest, most durable and environmentally friendly battery technologies.

VFT is a spin-off of the CleanTech lab of Nanyang Technological University (NTU), Singapore, and benefits from unique IP arising from many years of intensive research at NTU. VFT founders and management team have deep experience in the renewable space, and Vanadium redox flow technology.

VFT is passionate about powering tomorrow’s energy demands in a sustainable way. To achieve this, we believe in attracting great talent through the creation of a vibrant, progressive workplace that makes them our greatest assets. We’re always on the lookout for experienced and passionate individuals to be part of the team, working and collaborating effectively to make a positive difference.

Role Responsibilities:

• Testing of the system during FAT (factory acceptance test) following the test procedures and prepare test and QC reports
• Installation, testing and commissioning of our battery on site at customer sites in various countries
• Provide support and guidance to customer for electrical connection of the battery to renewables, DG and loads.
• Filling of the liquid electrolyte in the battery with strictly following the safety standards, as per service documents provided.
• Testing of PCB circuit boards, relays, BMS components, sensor signals, protection components, ACDB, DCDB etc before turning on of the system.
• Configure battery inverter to set the requirement as per country standards.
• Use of external DC power supply to pre charge the battery, following the service manual.
• Troubleshoot of the various problems that may arise during the operation of the battery including hardware and software issues.
• Remote monitoring of all the battery units deployed and track of operation and troubleshoot problem if arises
• Generate on-site service report and documents clear problem statements and resolving.

Requirements:

• Diploma/Degree in Electronic and Electrical Engineering or relevant discipline with minimum 1-2 years of relevant experience in power management/control Industry. Previous work experience on battery technology would be beneficial.
• You should have strong and relevant background in working in a hardware engineering
• You should be familiar with the various power topologies and design considerations
• You will be frequently required to travel for business.
• You should be good at on-site problem identification and rectifying.
• Hands-on independent problem solver
• Possess knowledge on power conversion systems, like AC/DC Inverters, AC-DC chargers and DC/DC converters, UPS, Battery management System (BMS) and Energy Management System (EMS)
• Proficient in Microsoft Word, PowerPoint and Excel

Perks of Joining VFT:

• Competitive Salary Package.
• Vibrant Environment & Company Culture.
• Medical & Hospitalization Insurance.
• Performance-based Variable Bonus.
• Comprehensive Leave Package.
• Convince us with your skills & strengths and we promise you progressive personal & career development opportunities with our leading-edge technologies and industry know-how.

Why Join VFT:

• We offer exciting work in a fast-growing technology start-up. Our company is situated in Singapore (heart of Asia) with one of the finest infrastructure & low personal income tax rates.
• We offer our employees excellent working conditions, and numerous opportunities for development.
• Our team is diverse, multi-cultural and shares the drive to make a difference and create change.
• We encourage our team to bring in their ideas and take initiatives that make them proud of.
• We foster a rapidly scaling working environment with a very entrepreneurial, innovative, and collaborative culture.
• We see the opportunities, where others see problems

Equal Opportunity Employer Motto:

VFlowTech is an equal opportunity employer. All qualified applicants for employment with VFlowTech will receive consideration for employment without regard to race, sex, age, colour, religion, marital status, sexual orientation, gender identity, veteran status, status with regard to public assistance, source of income, national origin, citizenship status, disability, or any protected status

Company : Government organization, Club for all social, recreational, sports and educational facilities.

Working Hour : 9.00am to 6.00pm (Mon - Fri) / Bukit Merah

Remunerations : Up to $8,000 + 13 mths Aws + V.Bonus + perks & permanent staff benefit

Responsibilities:

• Undertake the responsibilities of Data Protection Officer on Personal Data Protection
• Develop and periodically review and align policies and procedures with the latest developments in PDPA, emerging threats, and technologies
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/ or required and alert management of developments and risks related to personal data and facilitate Data Protection Impact Assessment to ensure regulatory compliance
• Work with Human Resource & relevant departments to ensure consistent disciplinary action strategies in cases of violations, to review controls to achieve compliance to relevant laws and regulations
• To review vendor's contracts and processes on handling personal data and facilitate tabletop exercise for incident reporting and involved in personal data protection-related queries, complaints and manage, review data requests
• Monitor, and necessary, coordinate compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
• Monitor the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness and to liaise with PDPC on data protection matters and provide advice and guidance to stakeholders to ensure compliance with PDPA
• Oversee subsidiaries' compliance to PDPA and identify potential areas of vulnerabilities and propose measures to manage risks
• Prepare annual personal data audit plans and supervise quarterly audits and conduct training and assessment programmes for staff corporate governance
• Maintain company corporate governance framework to ensure compliance to Corporate Governance Framework for HQ Related Organisations (MRO)
• Assist in the continued implementation of the Prevention of Money Laundering and Terrorism Financing policy, through working closely with relevant business units and liaise with HQ and internal stakeholders on projects and initiatives
• Consult with the Legal department as needed to resolve difficult legal compliance issues and implementing and overseeing the effectiveness of privacy controls, privacy enhancing technologies, and privacy risk mitigates
• Act as an independent review and evaluation body to ensure that compliance issues/ concerns within the organization are being appropriately evaluated, investigated and resolved.

Requirements:

• Degree in Business, Law, Finance or any related discipline
• At least 5 to 8 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements
• Experience in a Data Protection Office, Privacy Risk, Privacy Compliance or Privacy Legal function
• Experience advising on direct marketing and online behavioural and targeted advertising, including governance of these practices
• Experience of drafting responses to complaints from data subjects and handling nuanced data subject right requests.
• Able to work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure
• Able to work cross-functionally with internal stakeholders and be driven and commercially minded

JOB ID : L5749VYR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725
http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944
Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Position Summary

The incumbent will be responsible for overall management of the Quality Control (QC) Laboratory services and their related support teams. With extensive knowledge of compliance requirements relating to the QC function together with excellent verbal, written, and interpersonal communication skills the incumbent will need to be action-orientated, agile with respect to change management and a strong leader for the quality culture of the Laboratory and the site to achieve the site Quality Control operational objectives. Key accountabilities include:

• Lead, coach and develop a team of QC Managers, supervisors and their related laboratory teams ensuring that analytical (physical, chemical and microbiological) testing, data review activities and Laboratory equipment and systems on site comply with site Standard Operating Procedures (SOPs) and are performed in a safe and reliable manner to support manufacturing operations at the site and across all shifts.
• Ensure that the quality systems in the Laboratory are continually audited with new requirements implemented and all QC related operations comply with Good Laboratory Practices (GLPs), Good Documentation Practices (GDPs), current Good Manufacturing Practices (cGMPs) and Pfizer Quality Standards (PQS).
• Deploy and use Imex "way of working" for day to day operations, problem solving, escalation and continuous improvements.

Responsibilities:

• Responsible for developing and managing integrated Quality Systems and providing technical support and advice on Quality Control matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Development.
• Responsibility of setting up and implementing QC Laboratory quality systems and strategies for developing and implementing monitoring systems to collect, collate and present information on Quality Control Laboratory for performance management and bench marking. This includes review and approval of Standard Operating Procedures (SOPs) and periodic review processes.
• Responsibility for QC personnel management, QC project management, and ensuring that quality risks associated with the QC Laboratory operations are correctly assessed, identified and managed.
• Plan and track Quality Control objectives, timelines, priorities, and resources.
• Develop, write and present business cases for equipment, staff resources and service developments.
• Manage and ensure the provision of chemical and microbiological analytical services to internal/external customers to ensure that all starting materials/water samples/intermediates and final products are analyzed and tested according to the stipulated quality and regulatory requirements so as to provide accurate test results for correct GMP usage decisions.
• Develop and manage the operating budget and capital expenditure proposals for the laboratory to ensure achievement of operational targets.
• Ensure a safe working environment for the laboratory. Lead initiatives to improve safety performance and colleague engagement. Perform investigation related to EHS (as needed).
• Ensure that the laboratory equipment are qualified to meet regulatory standards, well maintained and in good working order.
• Work closely with the relevant process owners (i.e. Production, Procurement, Supply Chain, Warehouse, Process Development) for the introduction of new starting material sources.
• Manage and provide oversight of the strategy and execution of Analytical Method Transfer Exercise (AMTE) from other Pfizer sites and Centre functions for new products introduced to the site. This involves the development / validation / verfication of new /existing analytical methods for testing starting materials, process intermediates, APIs and plant cleaning samples.
• Lead and/or contribute to the implementation of the site and corporate projects in line with specifications and budget allocation.
• Promote use of Right First Time (RFT) methodologies and root cause analysis tools for analytical trouble shooting, safety and Continuous Improvement Projects (CIP). Using Statistical Process Control (SPC) methodologies for improving efficiencies and cost.
• Ensure the product stability programs are managed and testing data (including stability data) is reported for Annual Product Review Reports (APRRs) and regulatory filing in a timely manner.
• Ensure laboratory automation is functional at all times and supports laboratory efficiency.
• Support, promote and demonstrate Pfizer Global Supply (PGS) vision, values and leader behaviors.
• Manage, develop, and motivate staff to help realize their maximum potential to contribute towards achieving the site objectives.
• Uphold Pfizer's code of conduct and values.
• Play an active and impactful role in Tier processes by updating performance against metrics, highlighting & resolving issues, with appropriate escalations. Develop courses of action and drive implementation of solutions.
• Collaborate with cross-functional teams to drive flawless execution.
• Fulfil requirements of a first line leader (FLL) as described in site procedure that includes (but is not limited to) the below:
• Engage and inspire team on performance expectations and coach the team to meet expectations using Coaching Skills principles
• Effectively monitor the actions of team members. Ensure presence in the GMP work area to observe work activity and practices.
• Be available for direct report(s) for real time escalation of any concerns or support needs
• Be accountable for Good Data Management and Data Integrity understanding and performance of the team
• Be a role model to support a positive compliance culture
• Be vigilant for potential actions or behaviour that could result in breaches of GMP compliance or Data Integrity principles

Job Related Requirements:

• Effective problem solving skills.
• Demonstrated leadership, management and customer service skills.
• Excellent verbal, written and interpersonal communication and presentation skills.
• Demonstrated ability to interact effectively with senior management, auditors and regulators.
• Strong knowledge of analytical chemistry, analytical method validation, instrumentation, laboratory automation and production processes.
• Comprehensive knowledge of cGMPs, GLPs and data integrity requirements for Quality Control laboratories.
• Comprehensive knowledge of LIMS, HPLC, GC and laboratory equipment, experience in Empower software.
• Knowledge of six sigma, lean labs and standard work practices.
• Possess a can-do / pride to succeed attitude and be a positive influencer/role model.
• Embrace the use of digital technology to scale and speed up every form of interaction and action.

Education

Bachelor or Master or Ph.D. degree in Science (Chemistry preferred) or Life Sciences relating to Chemistry, Pharmacy, Pharmaceutical Sciences or Microbiology or a related science.

Experience

• Minimum 8-10 years of technical experience in Quality Control within the pharmaceutical, food, chemical or process industries. Additional experience in Quality Assurance is highly desirable.
• Minimum 5 years in a leadership/supervisory position of professional staff previously, or demonstrated capability to successfully lead large teams.
• Successful track record of continuous improvement, development and/or implementation of best practices in Quality Control Laboratories.
• Experience in an API manufacturing plant is preferred.
• Effectively communicate through written and oral means, demonstrated ability to interact effectively with senior management, auditors and regulators.

The incumbent will have the following core competencies:

• Project Management skills
• Team Leadership skills
• Communication skills
• Analytical skills
• OPEX skills

About Us

The Singapore Human Resources Institute Pte Ltd is an HR Training institution that caters to the knowledge and skill development needs of both local and international adult learners. With a comprehensive training and education curriculum, SHRI Academy offers lifelong learning opportunities and a diverse range of academic programs, from basic certificates to master degree levels under its SHRI School of Human Capital Management. SHRI ACdemy is a 4-year EduTrust-certified institute (12/10/2021 to 11/10/2025)

Primary Responsibilities:

• Develop and Enforce policies and procedures and initiates corrective actions.
• Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements programs to improve overall productivity, quality, and customer-service standards
• Design and Completes internal audits; determines system improvements; implements change.
• Prepares quality documentation and reports by collating, analysing and summarising information and trends including processes and recommending necessary changes to the Director (L&D)
• Main Liaison Person with the relevant authorities (such as CPE & SSG).
• In the capacity as MR under SSG, to submit Course Proposal for the application of funding and course accreditation until approval stage.
• Responsible for the proper archiving and documentation of all ERF and EduTrust-related documents.
• Preparing for audits and assessments conducted by regulatory bodies, including ERF audits and EduTrust certification.

Secondary Responsibilities:

• Prepare timely reports for management information, including sales budget for the Academy Team.
• Participate in relevant corporate activities and initiates spearheaded by the Management.

• Reviewing and revising testing procedures.
• Conducting inspection checks on goods and production processes.
• Performing manual and automated quality checks.
• Ensuring employees adhere to safety and quality regulations.
• Reporting safety and quality infringements to the QA manager.
• Identifying possible areas for improvement in quality control processes.

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities

• Overall accountable and responsible for delivery of testing services
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various UOB stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by UOB stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 12 years relevant experience in large and complex organisations preferably in the area of Banking and Finance
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred