Total 417 Quality Assurance / Control job vacancies in Serangoon North Ave 5, Singapore

If you are a skilled Physical Security Manager seeking an exciting opportunity, Control Risks has a perfect position for you! We are currently in need of a Physical Security Manager to join our client, a prestigious financial sector company based in Singapore. This is a contract role that will last for 5-6 months.

In this position, you will directly report to the CFO and be responsible for leading a small security team and a 10-person guard force. You will oversee all aspects of physical security for the company, including the security management of their main office locations in Singapore and their international subsidiaries. Your responsibilities will include incident and crisis management, coordination of Business Continuity Planning (BCP), leading an ongoing Security by Design (SBD) project, and actively participating in the company's internal audit cycle.

If you are ready for this exciting challenge, ideally we would like you to start in early February, before the commencement of the Chinese New Year celebrations. The contract will last until July, providing you with a rewarding opportunity to showcase your skills and make a significant impact on the organization.

• A Bachelor’s degree in a security-relevant field or comparable experience.
• A solid military or law enforcement background with at least 7 years of practical experience in a dynamic corporate security environment.
• Experience within the financial services or critical infrastructure industry would be highly valued.
• Reside in Singapore with authorisation to work.
• An extensive understanding of physical security systems and their components.
• Familiarity with crisis communications and operations, utilising risk management methodologies.
• Demonstrated experience working with access control and other security systems.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

We are looking for a Software QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications and systems work correctly.

Position Summary:

To be responsible for reviewing of software requirements and finding plus reporting all bugs and glitches.

Essential Duties and Responsibilities:

• Review and analyze system specifications
• Develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Assist the QA Lead / Technical Manager in performing any other related duties as assigned

Requirement

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Prior working experience with Point of Sales system is an added bonus
• Familiarity with Agile frameworks and regression testing is an added bonus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr, Ranorex, Cypress) and SQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• BSc/BA in Computer Science, Engineering or a related field

We regret to inform that only shortlisted candidates will be contacted.

About Us:

Edgeworks is founded in Singapore by a technology enthusiast whose passion is to create cutting edge competitive advantages for businesses through cutting edge technologies.

As of 2019, we have more than 4,000 outlets using our system in countries like Singapore, China, Indonesia, Malaysia, Australia, Brunei, Korea, Vietnam and Myanmar.

We have a large customer base, ranging from multi national companies like Philips, Mayer, DHL, LG, as well as newly setup businesses. In essence, we are a technology company who build our own products and take pride in it.

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

NO EXPERIENCE REQUIRED!

Salary & Working hours:

From $2500 - $3500 SGD (Short probationary period)

11am to 9pm - 6 days work week including 1 weekend (non peak seasons, 5 wd will be granted)

Once you've finished your daily tasks, you will be allowed to leave work early.

Benefits:

- AWS, Annual salary reviews, TCM, Medical, Dental & Optical benefits!

Job scope:

• Perform basic quality checks and analysis on mobile phones

• Execute inspection checklist in accordance with quality management guidelines set by company

• Maintain, organise and oversee database for all quality related issues

Requirements:

Open to travelling to 4-7 retail outlets daily depending on demand (transport allowance provided).

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Team Summary

The Visa Asia Pacific Compliance team manages Visa's Compliance program in the Asia Pacific region. The team provides robust, globally consistent programs and controls framework to manage compliance and regulatory risk and protect Visa’s brand around the world. We drive an ethical culture through empowerment and accountability to do the right thing. We empower the business to achieve Visa’s objectives legally and with integrity.

While this position reports to the Global Anti-Money Laundering (AML) team, it is of paramount importance for the role holder to maintain a close working relationship with the Asia Pacific Compliance team. This collaboration will ensure that both global and regional standards are strictly adhered to.

What an AML Compliance Director does at Visa:

Visa is looking for an AML Compliance Director to join our team in Singapore. This role covers ownership of AML Compliance across Visa’s Commercial and Money Movement Solutions (CMS) with specific focus on Visa Direct.

Visa Direct, is an exciting payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate funds transfers around the world using push payment technology, i.e., Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person to person (P2P) money transfer, person to micro-business (P2MB) transfer (e.g., payment for goods and services sold by very small businesses), marketplace payouts to gig economy participants, funds disbursement (e.g., insurance claims), and more. In summary, Visa Direct offers Cross-border solutions that can enable funds delivery across Visa’s card network and numerous domestic Automated Clearing House (ACH) and real-time payment (RTP) networks.

The Director – AML and Sanctions Compliance – Payments, will be a key member of the Global AML and Sanctions team. This charter is inclusive of assisting to develop the relevant AML and Sanctions policy standards, program governance using a risk-based approach, engagement models, communications content and cadence, and strategic guidance to global and regional efforts. The role-holder should be able to engage with credibility and authority with clients and regulators and clearly communicate the platform’s risk and compliance features. Knowledge of global and regional industry and regulatory trends in the areas of AML as well as KYC and risk scoring will be critical as well as experience in building solutions and processes to manage innovative payment services. The ideal candidate should be able to work independently towards agreed strategy, objectives and results and be effective in a dynamic, matrixed environment under demanding timelines.

• Manage Commercial and Money Movement Solutions product specific BSA as well as AML and sanctions risk strategy, standards, procedures, and risk assessments to support the product roadmap, rollout, and service offering

• Partner with cross functional teams to define enhanced controls, tools and compliance monitoring rules for originated programs impacting authorization confidence and issuers’ Visa Direct enablement

• Execute Visa Direct monitoring rules to ensure participants’ compliance with product parameters, their programs, and other best practices

• Interact with senior management in Product, Compliance, Legal, Risk, and regional business units concerning AML as well as ATF issues and processes

• Stay up to date of regulatory and corporate governance developments affecting payments with the region

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Central Control Officer

Salary: $1800 - $2000

Job Description

• Attend and respond efficiently to calling customers regarding their carpark enquiries/ feedback/ complaints.
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically.
• Checking and monitoring of CCTV’s for discrepancies, system issues, or occurrences.
• Document all call information according to standard operating procedures.
• Perform investigations and process refunds for customers
• Assist the team on ad-hoc duties and administrative tasks related to Control Centre.

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level.
• Basic computer skills
• Able to work rotating shifts, Sundays / Public Holiday

Job Summary:

• Industry: Construction
• Location: Neil Road
• Employment type: Permanent, full-time

Job Responsibilities:

• Ensure strict adherence to statutory acts, regulations, company safety protocols, and codes of practice among all personnel.
• Conduct thorough reviews of the safety management system, providing recommendations for enhancements.
• Oversee the maintenance and monitoring of a secure and healthy work environment.
• Manage on-site safety audits effectively.

Job Requirements:

• Possess more than 2 years of experience as ECMO
• Hold MOM registration as a WSH Officer and Earth Control Measures Officer
• Hold a degree or diploma in Engineering or Workplace Safety and health disciplines, along with a Specialist Diploma in WSH.
• Familiarity with OHSAS 18001 and ISO 14001 is advantageous

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Motivated by the vision to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a leader in the medical device industry, you are responsible for ensuring that your products meet the highest standards of regulatory compliance before they reach the market. You oversee the BQ Operation team, which ensures that the manufacturing process is compliant, and that the quality of the products is maintained throughout the incoming inspection. You also ensure the continuous development of your team members and the improvement of the procedures and processes to meet the evolving business needs.

What you will do

• LeadershipDevelop the SG BQ OPS team and ensure their alignment with the company’s vision and goals,
  Identify the training needs and development plans for the local team to support their business performance and personal growth.
  
• Quality OperationManage the SG Quality portfolio and ensure the quality release and qualification of the products locally, including new product introduction (NPI) for the local site,
  Document and archive the input from the Quality Improvement Teams and follow up on the actions from the Quality Improvement Team Meeting,
  Support the Supplier Quality Management topics for the local suppliers and ensure the incoming inspection as per the group guidance,
  Support the NPI/Design Transfer, change control, and complaint investigation processes,
  Participate in the local oriented projects such as SMART LEAN.
  
• Ad Hoc / Personal DevelopmentSupport the APAC countries as required (interface to Philippines), support in audits as required, and pursue personal development opportunities.
  
• Internal Stakeholders: Various local and global departments from OPS, Sales, Customer Service, Quality, HR, IT, etc.
• External Stakeholders: Customers, 3rd parties and authorities, suppliers, etc.

What you bring

• Minimum 5 years of experience in medical device manufacturing operations
• Proven leadership skills and ability to develop a team
• Internal auditor certification or equivalent auditing experience

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we support one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Motivated by the vision to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

With our commitment to delivering a better transportation experience, we are looking for a Senior Specialist, APAC Trade Compliance and Transportation to work with internal & external stakeholders on optimizing the transportation network between our APAC production plants.

What you will do

• Coordinate the APAC transportation network between the three main APAC production plants (Singapore, Philippines, and China) and the main distribution centers and country warehouses.
• Manage carriers at an international level, including express couriers and freight forwarders. This involves handling business relations, performance evaluations, and cost reviews.
• Create and support freight optimization projects for the APAC region.
• Oversee daily tasks related to freight monitoring and customs clearance at the distribution site in Singapore.
• Implement a trade compliance program and conduct periodic audits on trade compliance matters.

What you bring

• At least 5 years of operational experience in international transportation, preferably in a parcel environment.
• Proficiency in carrier management, including conducting reviews and coordinating daily operations.
• Advanced Excel skills, including pivot tables and VLOOKUP. Proven history of delivering transportation network optimization projects (cost, performance, etc.).
• A broader understanding of related supply chain processes (warehouse, purchasing, etc.) is advantageous.
• Advanced communication, interpersonal, and intercultural skills for working with global stakeholders.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we support one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

• Follow up with customers for outstanding payments and resolve payment disputes
• Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
• Attend to customers’ enquiries pertaining to billing and collection
• Work closely with other departments to resolve customers’ complaints in billing discrepancy
• Prepare credit note and debit note
• Achieve the target set by the Management
• Assist the Head of Department in statistical reports

• Diploma or above in accounting profession
• Relevant experience in Credit Control are preferred
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

• Carry out site quality inspection for Civil work and steel structure works.
• Prepare RFI (Request For Inspection)
• Attend and conducting material test such as concrete compressive test
• Minimum Diploma and above in relevant discipline
• Minimum 3 years relevant experience
• MS office software experience
• Good communication skills and team player
• Working location Jurong Island

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• Follow up with customers for outstanding payments and resolve payment disputes
• Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
• Attend to customers’ enquiries pertaining to billing and collection
• Work closely with other departments to resolve customers’ complaints in billing discrepancy
• Prepare credit note and debit note
• Achieve the target set by the Management
• Assist the Head of Department in statistical reports

• Diploma or above in accounting profession
• Relevant experience in Credit Control are preferred
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees