Total 622 Quality Assurance / Control job vacancies in Tanjong Pagar, Central Singapore

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• Monday - Friday: 8.30AM- 6PM
• Working Location: Pioneer

Our client is a well-established manufacturer of hardware.

Responsibilities:

• Performing incoming & outgoing inspection of goods
• Ensuring inspection and test equipment are in good conditions and calibrated
• Performing calibration and maintenance for in-house measuring equipment periodically
• Documentation and verification of all inspections of goods
• To participate in Company’s continuous initiatives and training
• Other tasks as assigned by superior

Requirement:

• Min GCE ‘N’/ ‘O’ Level/ ITE Cert/ Diploma in related field
• At least 1 year of QA experience
• Basic computer skill(s): Microsoft Office
• Ability to work independently as it is a fast-paced working environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities

• Formulate business development and sales strategies
• Conducting Sales and Community Outreach visits to target audiences
• Conducting competitor and market research
• Develop new business opportunities by lead generation, cold calls and customer visits
• Build rapport and existing and prospective clients
• Preparation of proposals for New Businesses and Tenders/ITQs
• Achieve sales targets

Requirements

• Min 1 Year B2B and B2C Sales Experience in any previous industries, pest management experience preferred
• Class 3 driving license
• Well-groomed, Out-going & Sincere personality
• Passion in offering targeted solutions in combating threats of vector related diseases in our urban landscape
• Ownership mindset and an eagerness to perform
• Flair for communication and presentation
• Knowledge of Microsoft Office applications.
• Min educational qualification – NITEC

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Lead Software Quality Engineer

Internal Code: A24023

What will you do?

• Lead team of Software Quality Engineers
• Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
• Conduct testing on new features and file defects
• Perform various tests such as manual, functional, performance, exploratory tests, UAT
• Assist in resolving issues during testing and production stages
• Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
• Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
• Contribute in technical discussions and solutioning sessions
• Maintain the Quality Standards of the software at every stage.
• Execute both manual and automated test scripts

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of professional experience in software quality testing
• Proficient in testing techniques, test-driven development, continuous integration and continuous delivery
• At least 3 years of experience in leading a team
• Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
• Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
• Keen to share knowledge with team mates and mentor fellow developers
• Good communication and interpersonal skills
• Self-driven and independent

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the AVP, APAC Finance to support Allied World Australia Branch operation. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Job Duties:

· Ensure incoming receipts are applied timely and accurately in the systems.
· Work with Credit Control, Account Managers and external customers to resolve disputes to get unallocated receipts to an acceptable level.
· Responsible for monthly updating and reconciling of cash book.
· Prepare/review month-end closing activities in relation to Group reporting.
· Support balance sheet reconciliations and ensure quality control over financial transactions and financial reporting.
· Handle queries or requirements from other business functions, management and auditors
· Assist AVP, Finance closely in driving forward enhancements and process improvements to ensure the effective and efficient control - provide inputs for continuous improvement, also look for opportunities to streamline and enhance the same processes by way of possible automation.
· Support AVP, Finance and other business functions through providing finance-related input to help with decision making, including internal/external audits and the preparation and review of all reporting requirements.
· Collaborate with various stakeholders to discuss and resolve issues.
· Undertake projects on an ad-hoc basis to ensure necessary finance-related requirements are met.

Essential Requirements:

· Degree in Accountancy or Finance. US GAAP experience preferred
· 3-5 years experience in the Insurance industry, preferably non-life insurance
· Excellent knowledge of accounting rules and regulatory requirements
· Ability to be hands-on, to multi-task and meet tight deadlines
· Excellent PC skills with a good working knowledge of Excel
· Good communication/interpersonal skills and detail oriented
· Keen awareness of latest financial accounting environment and insurance regulations and able to analyze the impact of these changes to the organization
· Passionate to work in a fast-paced environment
· A team player

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24024

What will you do?

• Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
• Conduct testing on new features and file defects
• Perform various tests such as manual, functional, performance, exploratory tests, UAT
• Assist in resolving issues during testing and production stages
• Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
• Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
• Contribute in technical discussions and solutioning sessions
• Maintain the Quality Standards of the software at every stage.
• Execute both manual and automated test scripts

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 3 – 5 years of professional experience in software quality testing
• Understanding of testing techniques, test-driven development, continuous integration and continuous delivery
• Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
• Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
• Keen to share knowledge with team mates and mentor fellow developers
• Good communication and interpersonal skills
• Self-driven and independent

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

Industry : F&B (Central Kitchen + Outlets)

Office Location : Tai Seng

Work Days : 5 days (Mon to Fri)

Working Time: 9am to 6pm

Salary Package : up to $6k+

Responsibilities:

• Proposing improvement and solutions to QA-related issues
• Lead the QA team - e.g Oversee, guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement
• Conduct in house food safety training
• Investigating and resolve customer complaints related to quality and food safety
• Drive process improvement program to ensure high standard of food safety and quality
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies

Requirements:

• Must be able to Communicate Mandarin (to liaise with staffs at outlet)
• Diploma in Food Science / Food Technology or related
• Minimum 5~6 years work experience in QAQC related field in food industry
• Good knowledge in GMP/HACCP/ GFSI / ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method will be added advantage

Staff Benefits (Full-Time Staff):
- CPF Contribution
- Bonus Payout
- Annual Increment
- Medical Benefit
- Dental Benefit
- Annual Leave
- Staff Discounts @ all Group Brands
- Birthday Voucher

Interested candidate may wish to Call / WhatsApp : 8829 8029

Lighthouse Recruitment Pte Ltd (19C9852)

Koh Junhao (Royston) | Reg No: R1987463

Responsibilities:

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Report performance of the quality activities minimally on a quarterly basis and management review annually.
• Responsible for interfacing with regulators and external quality auditors.
• Monitor and review quality indicators and quality related reports.
• Provide guidance to departments in the review and refinement of current practices and protocols/processes, as well as risk assessment.
• Lead / Facilitate other departments in the root cause analysis of non-conformances to put in place effective corrective actions.
• Facilitate proper process control relevant to services and products that affects safety, identity, purity and potency.
• Initiate process improvement practices and benchmarking to industry practices across departments to raise standards of operational excellence and service delivery
• Training and distribution of Quality practices within Company and regional teams when required.
• Act as company’s management representative in compliance assessments and coordinate with regulatory or accreditation bodies as and when required.
• Oversee the maintenance of document control centre and system for proper and updated records of quality documents.
• Assist and lead in root cause analysis, work process improvements and problem solving together with departments.
• Lead the monitoring of quality objectives/indicators across departments to ensure quality of products and services are maintained according to SOP and regulatory/accreditation requirements.
• Review processing records and other reports as required by applicable regulatory and/or accreditation standards.
• Drive yearly internal audits for audit readiness and interdepartmental coordination.
• Ensure departments are up to date with annual document reviews.
• Work with regional offices on quality matters.
• Ensure quality training for new and existing employees is performed and to ensure competencies of the quality department are up to date.
• Support with supplier/vendor qualifications with participating departments.
• Coordinate and review on a periodic basis, operational and quality risk assessment, including workplace safety.
• Review, perform and lead gap analysis of new/revised standards published by regulatory and accreditation bodies to ensure departmental SOPs are in compliance
• Setting up of Quality Management Practices and assist in risk assessment for new services or entities assigned

Requirements:

• Accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies)
• FACT (Foundation for the Accreditation of Cellular Therapy)
• GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the CGL’s services/products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Following our growth in Asia, we are growing our Risk and Regulatory Compliance team in Singapore.

Responsibilities:

• Support team and managers in Risk and Regulatory Compliance projects and Advisory Work:

• Undertake various client engagements and ensure consistent delivery of superior client service; this includes leading and assuming responsibility for high quality deliverables while respecting established time-frames and budgets.

• Participate in the delivery of regulatory consulting projects including AML, KYC, Sanctions, Transaction Monitoring, FATCA etc.

• Support projects in reviewing and developing compliance frameworks, policies and procedures to address regulatory changes or remediate identified weaknesses

• Work with clients and stakeholders on regulatory requirements

• Develop and distribute articles on emerging regulatory topics Qualifications

• Strong academic background (e.g. Accountancy, Business, Mathematics, Economics, Engineering)

• Prior experience in Regulatory Compliance or Compliance Risk Management

• Corporate Banking experience will be advantageous

• Familiar with Singapore financial regulatory requirements

• Excellent communication skills (verbal and written)

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

• Acts as a client liaison party to liaise with external clients to resolve all queries related to onboarding matters, as well as customers’ complaints, promptly and professionally;
• Being responsible for the full spectrum of KYC & AML duties including conducting KYC/CDD checks on new clients, conducting periodic reviews on existing accounts, and ongoing transaction monitoring (blockchain);
• Interacting with the Engineering team in active feedback loops to improve the use of our proprietary technology platform and deliver scalable and compliant technology-driven financial services with built-in AML/CTF systems;
• Assist on any ad-hoc project or process improvement initiatives;
• Maintains a strong culture of risk and controls in the team through various processes and check-points;

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Design, develop, and maintain automated test scripts for various software applications.
• Utilize industry-standard automated testing tools and frameworks to ensure efficiency and effectiveness in the testing process.
• Collaborate with cross-functional teams to understand requirements and translate them into automated test cases.
• Contribute to the overall test strategy and test planning activities.
• Work closely with the QA team to identify areas suitable for automation testing and develop strategies for implementation.
• Execute automated test scripts and analyze results to identify defects and ensure the quality of the software.
• Generate comprehensive test reports and communicate test results to relevant stakeholders.
• Work closely with developers to reproduce, troubleshoot, and resolve identified issues.
• Stay updated on industry best practices, emerging tools, and technologies related to test automation.
• Actively participate in process improvement initiatives to enhance the efficiency and effectiveness of the testing process.
• Create and maintain documentation related to test plans, test cases, and automated test scripts.
• Document and report defects in a clear and concise manner, including steps to reproduce.

• Minimum of 5 years of professional experience in automation testing.
• Proficiency in programming languages such as Java, Python, or C#.
• Extensive experience with automated testing tools such as Selenium, Appium, or similar.
• Strong understanding of software testing principles, methodologies, and processes.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ISTQB, Selenium) would be a plus.

Our team is made up of Information Security professionals coming from all types of professional and personal backgrounds - we have a really unique, international environment to grow in. We believe in having fun at work - we are really friendly as well!

We offer benefits to help you in your career progression and in addition, we have training and certification opportunities, flexible hours, a great workplace environment, a culture focused on helping you become a T-shaped consultant while working in a technically strong, diverse team.

Our Strategy, Governance, Risk and Compliance Consultants work with key stakeholders to drive the design, development and implementation of strategies, policies and standards around cybersecurity. They help to ensure cybersecurity is aligned and supports the business objectives of the organisation.

You will be:

• Conducting cybersecurity assessments to various industry and global standards
• Developing cybersecurity roadmaps
• Providing risk identification and analysis
• Presenting and reporting on cybersecurity items to key organisational stakeholders
• And in some cases, managing cybersecurity for the organisation.

A suitable candidate would have some or most of the following attributes:

• Expertise in ICT security principles and controls
• Good with both business and technology stakeholders. Comfortable to report and present to both customer-facing and internal management.
• As the role requires working with mid-market to enterprise level clients, including government clients, you should have a clear understand of their requirements.
• Adept at handling both short and long term projects - including conducting cybersecurity assessments to comply with local / global standards in privacy regulations
• An excellent communicator, with strong presentation and writing skills
• Understanding of ISO 27001 / 27002, NIST CSF, and relevant standards / regulations that impact cybersecurity
• Good to have : Approximately 3 - 8 years experience
• Good to have : Cyber security certifications
• Good to have : Experience with security architecture design & review

What's in it for you?

• Work in a dynamic and modern company with a great culture and great people
• Increased responsibilities in a client-facing role to boost your career. We will support you in this with senior consultants, but give you space to grow.
• Get exposure to a wide range of businesses across all industries
• Grow your skillset across the entire engagement lifecycle
• Flexible work arrangements when practical
• Training and certification opportunities
• Support for your charitable or technical causes you may lead outside or work.
• Opportunities to travel - if that motivates you!

About Privasec

Privasec is an independent cyber security consulting firm and we have been operating for more than 6 years. We have offices located in 6 different cities in Australia, with a growing presence in South East Asia.

We offer Cybersecurity services ranging from Offensive Security to Strategy, Governance, Risk and Compliance services, including ISO27001 implementation and adoption of other International Standards for our clients. We are ISO27001 certified, CREST Accredited and a PCI QSA company. We are a registered Services supplier for both the Singapore Government as well as the Australian Government.

The Role

My Client is a global Financial Services Firm and we are looking for a Compliance professional to join the team in Singapore. This is a new headcount due to their expansion plans in Asia, and you will be given the exposure across the Compliance function with proven leaders in the industry.

Responsibilities

• Implement and spearhead new Compliance framework within the business
• Identity Compliance gaps and implement framework to mitigate gaps and risks.
• Ensure that policies are in line with Regulatory requirements and provide advisory to the business.
• Any other adhoc Compliance duties across the Group level
• Maintain and build a Compliance culture in the firm

You must:

• A bachelors degree in a reputable university
• 5 to 12 years of experience in a Compliance role – FICC / Commodities experience preferred
• Strong understanding of regulations and brokerage rules
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

Interested parties please get in touch with Weiyun via [email protected] for a confidential discussion.

EA Personnel No.: R1985201

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Job scopes

• Provides after office support to T&M Derivatives Clearing and Execution Business which offers brokerage service to clients on futures and exchange cleared OTC Commodities
• Manage the after-office hours limit allocation to the respective trading platforms such as CQG trading platform and Trade Registration Platforms
• Monitor and ensure clients' trading are within the prescribed limit.
• Collaborate and support team with cross market/ capital structure research pieces

Job requirements:

• Diploma/ Degree in any field
• With at least 2 years of related experience in credit control
• Knowledge of the derivatives market will be helpful, but training will be provided.
• Able to be work alone independently.
• Must be meticulous as candidate will be handling live trading limits.
• Excellent communication and analytical skills
• Candidate must be prepared to work on all weekdays including Singapore public holiday that falls on a weekday and will be compensated with 1 day off in lieu.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

ServiceNow is seeking driven Pre-Sales Governance, Risk and Compliance (GRC) Solution Consultant. The GRC Solution consultant will provide solution leadership and expertise to support customers during the sales engagement. The GRC Solution Consultant will participate in the acquisition and retention of customers by leveraging the Governance, Risk and Compliance solution (Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Operational Risk Management, Business Continuity Management) and the rest of the ServiceNow portfolio. This is a hands-on GRC Solution Consultant who can go wide and deep on solution development and positioning.

The role will report into the Asia/India/Korea Technology Workflows Solution Consulting Manager.

What you get to do in this role:

• Responsible for creating innovative solutions leveraging ServiceNow platform and Governance, Risk and Compliance solution
• Respond to customer questions relating to ServiceNow GRC
• This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world GRC operations.
• Develop and contribute to sales campaigns focused on Risk
• Contribute and maintain a showcase of GRC solutions created on the ServiceNow platform
• Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of GRC on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues.
• Collaborate with Product Management and Development team members to enhance. ServiceNow products with new capabilities that address customer needs.
• Ability to work in a global team and, share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members.
• Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc.