Total 30 job vacancies by Aia Singapore Private Limited

Job Description

Primarily responsible for business development which includes achieving his/her location’s
Key Result Areas (KRAs) as determined by Agency Management

· Responsible for overseeing the success of his/her location’s sales activities and
managing the overall production numbers together with his/her SDOA.

· Strategic and Operational Alignment. Roll out strategic plans of company to agency
force and align agency leader’s goals and expectations accordingly. To minimize the
gap between management and agency force.

· Driving the company’s key initiatives and growth by working together with the SDOA
to strategize and plan for location sales activities and programs

· Develop positive business relationships with relationship with assigned agency
groups and internal stakeholders.

· Liaise with Operational teams for underwriting, after sales supports.

Job Requirements

· Education – Degree Holder Experience

· Preferably with at least 3 years working experience in relevant industry.

· Sales experiences in insurance/investment sales is preferred

· Certifications/licenses – CMFAS M5, M9, M9A, HI Special skills preferred

· Microsoft Office, particularly in Excel, Word & PowerPoint

· Excellent communication and interpersonal skills with the ability to multi-task

· Sharp business acumen, adaptable and team player

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 to 3 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

WE ARE LOOKING FOR

A team member who will perform new business underwriting assessment for High Net Worth (HNW) cases and non-HNW cases within assigned authority, achieving underwriting KPIs through active case management and support daily operational tasks. Scope includes Life, HSG, Accident & Health and Personal Lines.

WHAT YOU'LL BE DOING

• Underwrite large sum assured applications (formal and preliminary) and communicate decision to intermediaries within agree TAT with competitive underwriting decision and minimal requirement(s) calling. This will include negotiating with reinsurers for terms favorable to placing the business.
• Ensure cases are underwritten within the agreed TAT.
• Reviewing complex appeal cases and coaching junior underwriters to underwrite large sum assured cases.
• Liaison with reinsurers on referral cases that are beyond local authority.
• Resolving enquiries and issues with channel management is also part of the responsibility of this role.
• Actively handling own cases appeal with team lead and postpone and decline cases by directly communicating to agent or BDM on the rationale and any other option that can be explored.
• Review and identify area of process improvement or operational efficiency within New Business department. Also, to support Section Head to drive changes in process improvement and operational efficiency.
• Involved in Quality Assurance review (audit of cases) where applicable.
• Involved in Product and Campaign launches where applicable.
• Instill a higher risk awareness culture and collaborate with second liner on roles and support needed.
• Provide underwriting-related support to business development projects when needed.
• Perform data or trend analysis when needed.

WHAT WE ARE LOOKING FOR

You should be able to adapt to dynamic environments and manage multiple stakeholders. You also have:

• A Bachelor's Degree in a relevant field.
• At least 10 years underwriting experience in either direct insurers or reinsurers.
• Good customer service and communication skills.

The position is responsible for supporting the Business Underwriting and Portfolio team in Corporate Solutions division. Responsibilities include pricing for group insurance policies, product development, portfolio management and benefit advisory to clients and intermediaries to support the divisions overall business strategic and financial goals.

The role holder will liaise with internal stakeholders including Senior Management, Finance, Actuarial and Group Office. External stakeholders include intermediaries, reinsurers, industry associations and regulators.

Responsibilities:

Pricing and Product Development

• Determine pricing for employee benefits insurance products in accordance with the company’s underwriting standards, with the objective to minimize excess risks and maximize profits and retention. This includes regular review and monitoring to ensure portfolio profitability remains in line with best estimate assumptions.
• Developing new products and enhancements to existing products in line with company’s product standards. This includes refreshing pricing assumptions, pricing tools and conducting regular experience analysis.

Management Reporting

• Ensure timely and accurate submission of management reports. This includes internal reports for decision making by local and group management, and regulatory and industry reports submitted to MAS / LIA.
• Perform analysis on financial indicators and performance metrics and provide inputs for business and strategy planning

Tableau Dashboards

• Develop and maintain Tableau dashboards that provide quality management information to support business monitoring, decision-making and business strategy

Reinsurance Management and Administration

• Ensure timely and accurate submission of reports for reinsurance and pool administration, including preparing regulatory and industry reports to internal and external stakeholders
• Assist in the review, negotiation, and analysis of reinsurance treaties
• Support the review of treaty documentation and ensure adherence to Group guideline

Requirements:

• Education – Bachelor’s degree in Actuarial Studies / Business or Data Analytics / Mathematics & Statistics
• Experience – 2 to 7 years of working experience in Actuarial / Group Insurance (Employee Benefits) / Data analytics / Management reporting / Other business support functions involved in working with large and complex datasets
• Certifications – Professional actuarial qualification from a recognized international actuarial body with good progress towards qualification.
• Proficient with Microsoft Office (Word, Excel, Powerpoint, Access)
• Proficient with SQL and at least one programming language
• Experience with BI tools, e.g. Tableau, Quickview, Power BI, etc.
• Meticulous and detail-oriented
• Strong analytical and problem-solving skills
• Able to work both independently and within a team
• Able to effectively manage multiple projects and priorities within tight timelines

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Responsibilities:

• Support and collaborate with Sales location team (SDOAs/BDMs) to achieve business goals by conducting district engagement, training the BDMs and provide data and insights that will enhance the overall Agency and FA experiences

• Drive and manage various initiatives and strategic partnership to increase active agent and sales productivity. This includes Life in Group and Worksite Marketing, lead generation activities for districts, etc.

• Support division as business user representative for Digital Tools that increases active agents and sale productivities

• Support enterprise objective of holistic financial planning, new agent acquisition and training.

• Build and maintain effective partnerships with leaders, key stakeholders and internal team within BIO to manage change and drive initiatives

• Provide regular communication and updates to senior management and various stakeholders and problem-solve issues as they arise.

End to End Project Execution: Initiatives / Projects as defined are implemented as per schedule timeline and budget to drive the following financial Metric:

1) New Business Sales, measure in VONB, ANP

2) Activity, measured in Active New Agent, Active Existing Agent, Activity Ratio, Management of GOE

3) Manpower, measured in Total Inforce, New Agent.

Assigned project to drive long term improvements.

Requirements:

• Bachelor’s degree holder with 5-7 years’ experience in insurance or financial industry. Experiences in agency management and sales essential. Other experiences in business planning, implementation and transformation programmes is valuable.

• Entrepreneurial experience is valued.

• Proven and demonstrable ability in applying business intelligence to drive on the ground execution of sales initiatives.

• Able to thrive in a fast paced, highly challenging environment

• Knowledge of analytic and IT application is helpful.

• Team player who is detailed and deadline oriented, with a strong work ethic

• Flexible, able to work in a dynamic environment and across cultures

• Excellent verbal and written communications skills (English)

• Strong and effective interpersonal skills

• Strong project management skills to deliver transformation programmes on time.

As a part of the AIA Corporate Solutions Division, the Analyst/ Specialist will report in to the Manager of Sales & Marketing (LIG) and be involved in the creation of worksite/virtual customer events/digital marketing campaigns for AIA Tied Distribution channel to cross-sell Life Insurance to existing insured members of corporate insurance base. This role will also manage an independent group of health and wellness vendors under AIA Flagship employee engagement program “AIA Workplace Wellbeing” to ensure its viability and relevance to the Employee Benefits market.

In summary, the candidate will be responsible to develop, monitor and implement growth strategies for Life in Group business to achieve exponential growth.

Key Responsibilities

• Work with multiple parties including Customer & Digital Marketing, Agency Management, Technology, including Group Agency and Group Corporate Solutions offices to drive Life in Group opportunities for the AIA Tied Distribution channel.
• Create new and multiple (onsite and digital) access strategies for AIA Consultants to engage the employees and dependant of AIA Corporate Customers for cross-sell opportunities of Life insurance
• Develop targeted digital marketing campaigns in collaboration with Customer & Digital Marketing to define briefs, communications plan, deliverables, and creative strategy, consider all key strategic inputs to deliver activation and testing plan, so as to achieve higher LIG penetration for AIA Corporate Accounts
• Work with internal parties (Operations, Underwriting, Claims, Middle Office etc) to identify corporate accounts with significant number of employees from various distribution channel to develop campaigns/initiatives to gain access to the customer base.
• Manage the compilation and dissemination of regular reports, providing actionable insights and communicate opportunities for LIG adoption, such as weekly monitoring of LIG events created, conversion of business, value of new business generated etc.
• Influence the life product mix sold by agents at onsite/webinars events by working with Marketing to develop sales materials and collaborate with Agency Management to develop sales incentives.
• Work with AIA Premier Academy to develop best practise training program in Life in Group.
• Collaborate with Agency Management at working level with the Cluster Senior Directors of Agencies and BDMs to communicate and promote new LIG initiatives across the AIA Tied Distribution

Job Requirements

• Forward thinking with a proven track record of successfully bringing next generation products, services and technologies to market and while establishing/maintaining strong relationships by building consensus with peers/partners within and outside the organization.
• Entrepreneurial, proactive, independent and able to work with minimum supervision.
• Highly organized and with excellent attention to detail; ability to assist in management reporting and project management is crucial.
• Ability to work confidently in challenging situations.
• Able to handle multiple tasks simultaneously under deadlines and pressure.
• Able to anticipate potential problems and know when to ask for help.
• A great communicator - via email, by phone and in-person.
• An excellent negotiator and is resourceful and relentless in trying to get to a solution.
• Meticulous, service oriented and great teammate.
• Possess good written and oral communications skills with
  Strong interpersonal skills & relationship-building.

Qualifications Required

• Tertiary degree in any field;
• Minimum two (2) years working experience in the financial industry running marketing campaigns; exposure to the employee benefits/ workplace wellness sector will be advantageous.
• Expertise in 2 or more of the following areas: Digital Marketing, Brands Marketing, Partners Marketing, Marketing Strategy, CRM, Marketing Research, Analytics Data-driven approach to marketing.
• Strong knowledge of Life and Health insurance products; candidates would need to possess CMFAS M5, M9, HI, BCP, PGI and ComGI certification to be conversant in this role;
• Proficient in Microsoft Office Software, especially in Excel and Powerpoint
  

Responsible to provide operational support to distribution channel(s) to ensure smooth execution of the sales process

Responsibilities:

1. Managing and review all 3rdparty Tie-up & Leads Generation activities.

• Review 3rd Party Tie-up & Leads Generation Business Proposal submitted by organizing leaders.
• To conduct due diligence check for all 3rd party tie-up.

2. Conduct monitoring on introducer sales and marketing activities

· To utilise platform to conduct social media monitoring on introducers and districts sales and marketing activities.

· To identify any unapproved marketing materials and escalate for further follow up.

3. Reviewing of collaterals and marketing materials

· Ensure that the marketing materials are in accordance to the Company’s checklist and requirement.

· To work with other internal stakeholders to conduct review of marketing materials and ensure review completed within the TAT.

· To issue approval code once all internal stakeholders’ queries has been completed.

4. Managing and support engaging of Appointment Setting Officer and matters pertaining to CPF Medisave Liabilities

· Review application and sent for screening before seeking approval on the engagement of Appointment Setting Officers.

· Liaise with IT for request of new logger / Spidergate enable phone / retrieval account.

· Maintain register for audit purposes.

· Liaise with CPF Board, provide in-force listing on monthly basis for computation of Medisave Liabilities

• Review defaulter list provided by CPF Board, prepare letters and communicate to location sales teams to follow up
• Liaise with Finance Department for deduction of Medisave Liabilities

5. Managing and Support Application for Span of Control Deviation for Tied Distribution

• Review application received, sent for screening to ensure meeting the requirement before seeking approval
• Conduct annual assessment on SOC Deviation to ensure that they continue to adhere to the prescribed standards of deviation.

6. Ad-hoc Tasks

To assist in any other ad-hoc projects that requires Department’s involvement

Requirements:

• Education – Tertiary education
• Experience – At least 2 to 5 years of experience in life insurance industry
• Familiar with MAS’ Financial Advisers Act (FAA), relevant notices, regulations, and guidelines; LIA Guidelines, Product Knowledge and Company’s procedures and process will be an added advantage.
• Communication skills, Problem Solving skills, Influencing skills, Strategic Thinking, Coaching, Presentation skills and Facilitation skills.
• Proficient in Microsoft Application (E.g. Excel-Vlookup)

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Join us as Events Management and Marketing support!

Provide positive Events & Marketing Sales support in Tower office and to liaise with various internal and external parties on behalf of S&M Broking/ Direct & LIG team

As a part of the AIA Corporate Solutions Division, the LIG Campaign Manager will be involved in the creation of worksite/virtual customer events/digital marketing campaigns for AIA Broking/Direct/IFA channel to cross-sell Life Insurance to existing insured members of corporate insurance base. This role will also handle an independent group of health and wellness vendors under AIA Flagship employee engagement program “AIA Workwell” to ensure its viability and relevance to the Employee Benefits market. In summary, the candidate will be responsible to develop, monitor and implement growth strategies for Life in Group business to achieve exponential growth.

Events Management

• Plan, co-ordinate and implement Broking/Direct & LIG events from venue sourcing and related logistics planning.
• Development of proposals and detailed plans to support the technical aspect for the events.
• Planning and implementing with the events to increase positive rapports with Business Partners.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Proposed recommended automation solutions i.e.: Automation in LIG Wellness programs bookings
• Vendor Management (LIG Activities)
• Conceptualize and prepare event proposals customized to individual event and to ensure that its within budget & cost.
• Ensure that all vendors quotations and event proposals are presented accurately & effectively within company’s compliance policy.

Supporting and Coordinating with the Sales & Marketing Function

• Handle LIG activities such as responding to Broking/Direct & LIG business partners’ enquiries and to analyse and/or convert into data and monthly sales analytics.
• To co-ordinate, implement & attend sales & operations training service where required
• Handle data and system entry for quotations
• Manage sales quotation activities log, sales reporting & summary
• Review communication materials, deck, implementation timeline etc.
• Co-ordination of weekly billing, renewal growth and BD sales summary
• Assist BDMs on quotation and placement of New Business
• Liaise with both internal & external parties to achieve positive results

Responsibilities

• Able to work under pressure in a dynamic and fast-paced environment.
• Provide excellent admin and operational support for Broking/Direct & LIG teams.
• Liaise with relevant parties to ensure timely deliverance and coordination of projects and tasks.
• Review and propose new ideas to improve the event planning and implementation process to benefit the teams.
• Plan, co-ordinate, monitor and implement all events and activities independently and quick response on site to resolve any issue.
• Responsible in creating digital communication materials and coordinating with external vendors in video production, i.e.: Digital Marketing (eDMs, Employees’ Enrolment email, etc.)
• Any other appropriate duties and responsibilities as assigned.

Requirements:

• At least Diploma holder / A Levels
• Minimum 1 year experience in events management and marketing suppo
• Excellent Microsoft Office skills (Excel etc)
• Excellent PowerPoint skills
• Effective & good communication and interpersonal skills
• Great team mate and flexible to support Broking and Direct team wherever required
• Motivated and strong commitment to team’s success
• Meticulous, efficient, and positive attitude
• Able to handle dateline pressures and intense workload
• Potential to convert to a permanent CRM/ BD executive role

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Optimise business processes and lead change initiatives to improve operational efficiency.
Collaborate with various internal teams to understand current processes, identify areas for improvement, implement solutions and drive measurable results.

What you will do:

• Support Head of Department in organisational change activities and implementing changes.
• Undertake BAU tasks/roles on short term and rotational basis to better understand business processes, platforms and associate systems.
• Perform impact analysis/gap assessment by gathering info from users and from relevant local regulations and guidelines.
• Coordinate / support BAU small process, forms and system changes.
• Extract data and perform data analysis for business decisions and change justifications.
• Work with relevant stakeholders, process owners, developers, vendors on process improvement initiatives. Challenge status quo.
• Evaluate the change requirements and develop implementation plans. This includes change-impact-analysis, change readiness, UAT, training, capability transfer etc.
• Conduct briefings/workshops to familiarise process owners on new processes. Includes drafting, updating and oversight on SOP updates and controls setup/review with new changes.
• Prepare communications on change to both internal and external stakeholders.

What you should have:

• Degree or equivalent in Business Administration, Business IT or a related field is preferred.
• Minimum 4 years of relevant working experience in operational excellence or process/workflow.
• Knowledge of SQL for data querying, manipulation, and analysis would be an advantage.
• Proficient in Microsoft Office suite
• Skills in VBA, Visio, Outlook Macro, Power BI preferred.
• Strong problem-solving skills with the ability to identify issues and propose effective solutions.
• Proficient communications skills to effectively collaborate with the team

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR…

• Responsible for analyzing data and producing data insights to support business needs

WHAT YOU’LL BE DOING

• Business Intelligence, Analytics & Data:
• Plan the strategic design, delivery and maintenance of PD reporting and analytics to implement meaningful quantitative or qualitative insights.
• Acts as strategic business partner to create and deliver valuable dashboards and data feeds to optimize visibility in business performance.
• Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies.
• Lead change initiatives to transform existing data management, revamp and automate reports to enable up-to-date analytics for sales channels.
• Participate in annual internal and external strategic business planning, including charting PD ambitions and financial growth.
• Collaborate with project stakeholders to curate and implement initiatives.
• Oversee the deployment of data to the enterprise data warehouse and continuously enhance it to keep up with changing business needs.
• Explore and harness new data sources in the data warehouse for effective usage and better sales performance management.
• Support division wide audit matters, inclusive of routine and ad-hoc reviews around sales quality, distributor compensation and campaigns.

WHAT WE ARE LOOKING FOR

• Degree holder in Analytics, Statistics, Mathematics, or Business-related fields
• 5 years of experience in a similar role in business/data analytics
• Intermediate to advanced proficiency in MS Excel
• Intermediate SQL programming skills
• Exposure to dashboards and visualization tools such as Tableau, PowerBI & Qlikview

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.