Total 14 job vacancies by LVMH

MISSION AND RESPONSABILITIES:

Job Summary:

The Trade Marketing and Visual Merchandising Executive is responsible for ensuring consistency in branding guidelines across all boutiques and stores in Singapore. This role requires attention to detail, perfection in implementation and execution, and creativity in conceptualizing new ideas for in-store and out-of-store events. The ideal candidate must be proactive and able to work closely with the Singapore Marketing and Retail team, based on the planned Marketing calendar, while overseeing expenses related to these segments. As a brand guardian and ambassador, this position plays a pivotal role in collaborating with internal and external stakeholders, including Regional Marketing, Retail, Merchandising, Purchasing teams, external vendors, and retailers.

Doors under supervision: Department Stores/Ultimate Boutiques in Singapore

• TRADE MARKETING:

• Be the key person in charge of trade and client’s activation, elevating the brand and client’s journey aligned with the brand guidelines, ensuring best-in-class identity and execution.
• Main POC for execution on all set-up, changeover, logistics management, vendor/ supplier’s liaison, and event management during the day of event. This execution involves close collaboration with Retail and CRM team.
• Ahead planning and detail planning for in-store retailtainment, festival changeover, trade activation that requires manpower or out-of-the-norm staging/ tear down period.
• Prepare in-store communications when required (physical or digitally, to be always ready for retail’s perusal and updated with the latest guidelines).
• Provide in-depth feedbacks, ROI, improvements for next events to elevate even better in upcoming events.
• Always in the lookout for competition and best practices to leverage on the trends in the competition within the market.

• VISUAL MERCHANDISING:

• Responsible for timely forecasting all VM tools, both centrally and locally sourced, during the budget period, and following up monthly on all POs creation and invoicing with accurate expense tracking.
• Prepare, adapt, and finalize planograms in line with regional guidelines and business strategy within the given timeline.
• Fulfil monthly planogram reporting activities and align with Regional Team feedback. Rectify in-action upon alignment.
• Responsible for the visual/video plan implementation, from vendor briefing to installation and invoicing.
• Regularly visit stores to control, improve, and provide feedback on all VM matters. Ensure monthly store and boutique pictures are lodged for safe-keeping to monitor counter maintenance, advance planning (if required), and capturing new VM changes.
• Actively propose solutions and initiatives to elevate the brand image and enhance retail sales through Visual Merchandising.

• HARD MERCHANDISING:

• Responsible for new counter openings, including budget ownership, commercial briefing, purchasing and invoicing processes, POSM ordering, counter setup, and opening reports.
• Ensure that the portfolio of doors is well-maintained according to VM standards through regular planned maintenance.
• Responsible and accountable for regularly updating and maintaining the Distribution and Merchandising database with relevant, up-to-date information on the Guerlain network and key competitors.
• Actively share competitive intelligence, including 360 trade, new visuals, launch POSM, renovations, brand in/out, updated floor plans, and best practices.
   

• REPORT / ANALYSIS

• Post-changeover report for review and update to relevant parties.
• Post-event report for every in-store or out-of-store events.
• On-time submission for all requested forecast/ quotation/ agreements with accurate understanding and sufficient knowledge prior to agreeing any of expenses requests (internally and externally).

JOB SUMMARY:

The Trade Marketing Specialist is responsible for operationalizing/executing the brand’s Marketing and promotional plans with that of the external trade partners.

MAIN RESPONSIBILITIES:

• Plan and Execute all trade & consumer activities (Department Stores and Sephora) in line with Marketing Plan and Brand Targets

• Work closely with Retail Team / Brand Manager to ensure trade marketing strategies are aligned with sales objectives and revenue targets

• Work closely with Merchandising Team to ensure good implementation of all VM guidelines in store, as well as on animation spaces

• Help to develop trade communications – traditional and digital

• Implement PR & KOL strategy as per brand regional guidelines: manage product seeding, PR events etc.

• Analyze sell-out by client, to be in line with brands targets and priorities, and to propose actions

• Recommend and develop range (assortment and inventory) with Retail Team / Brand Manager

• Liaise with external suppliers to ensure local of collaterals (leaflets, showcards, etc.), digital assets adaptations (e-retail banners, etc.) in line with budget and marketing guidelines.

• Provide feedback on competition best practices

• Reporting to Brand Manager / Senior Brand Manager

QUALIFICATION, EXPERIENCE & SKILLS REQUIRED:

• 3-4 years Marketing / Sales gained from FMCG/ retail/ luxury goods

• Strong commercial marketing sense and be insightful on consumer understanding

• Brand Management knowledge on the brand positioning/ media / PR / promotion / research / merchandising

• Good creative and strategic thinking as well as logical analytical skills

• Excellent communication skills

• Digital marketing knowledge

• Good Excel, PowerPoint skills

We are looking for an enthusiastic marketing intern to join our Singapore marketing team and provide creative ideas to help achieve our goals. You will help us achieve business goals by contributing creative and innovative ideas to our team through administrative duties. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies to prepare you for other fast-paced work environments.

Key Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns
• Perform market analysis and research on competition.
• Support the marketing team in daily administrative tasks.
• Assist in marketing and advertising promotional activities (e.g. PR kits, social media, EDM)
• Prepare promotional materials.
• Help organize marketing events.
• Consolidating monthly reports

What We Offer:

• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth and we are actively looking for a Senior Sales Ambassador based in Singapore.

Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.
• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 3-5 years’ experience in retail operations with successful track record gained from luxury jewelry industry
• Sales and resulted-oriented
• Excellent customer servicing skills
• Good communication and interpersonal skills
• Fluency in English
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values
  

This internship will involve tasks overlapping both Asia Pacific Local Market and Travel Retail.

Opportunities & Exposure

1. Launch Preparation & Strategy

• Coordinate with the Marketing Managers and help prepare launch marketing presentations, booklets, assortment analysis and product orders.
• Identify and adapt the international launch packages to APAC (retail-tainment ideas, local productions, translations, visuals etc.).
• Help to prepare 360 launch platforms sent out 2 months prior to launch.

1. Business & Competition Analysis

• Carry out post-launch reports and ad-hoc business analysis with recommendations.
• Keep competitors’ initiatives under scrutiny and provide follow-up on competitors’ launches and interesting innovations to ensure the Marketing team members have the latest market information

1. Marketing Operations & Administrative

• Reporting: Weekly newsletters to send out to all regions, weekly & monthly newsletters to HQ
• Preparation of launch collaterals (including items like video loops & translations)
• Logistics (including but not exhaustive): Dispatch of HQ and local produced collaterals, product samples to different markets

YOUR IMPACT _________
Under the supervision of the Regional Finance Director PCD TR APAC, you will be a key business partner in understanding and analyzing the complex yet fascinating and growing Travel Retail business of the APAC region. As part of the Finance Team, you will have a significant role into defining the PCD TR APAC financial equation through the different forecast exercises and closings, participating in making sure the financial operations run smoothly at the right level of data quality. Also, you will be a key contributor in various optimization and revamping projects of our financial processes. The position is based in Singapore and your main stakeholders will be the accounting teams and operational Teams of the different areas.

YOUR MISSION_________

• Running controlling & financial operations: To be Actively involved in the day-to-day operations of the department and therefore of the whole region. This includes making sure our expenses are booked at the right level of expectation, on a timely manner following the right phasing and proper affectation within our financials.
• Analysis & reporting: Partnering with the different stakeholders to analyze the gaps and inconsistencies that may arise from those bookings vs our expectation and report back to the business / management with necessary recommendations or alerts.
• On the regulatory side, to ensure the actuals are aligned with accounting standards, respecting regional, central and internal control guidelines. To conduct in-depth financial analysis when required, providing insights to the Management. To build-up and sustain a reporting environment that allows the stakeholders to access their key financials data and a seamless manner.
• Continuous improvement: To be proactive into identifying, proposing to Management and coordinating improvement of our financial processes at local or regional level. To be a key coordinator / contributor toward central initiatives that are aiming at improving our financial processes and information workflows.

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth and we are actively looking for a Senior Sales Ambassador based in Singapore.

Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.
• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 3-5 years’ experience in retail operations with successful track record gained from luxury jewelry industry
• Sales and resulted-oriented
• Excellent customer servicing skills
• Good communication and interpersonal skills
• Fluency in English
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values
  

Digital & Communications Marketing

• Assist in asset and banner creation for e-retail channels
• Track competitors’ ads activities monthly and share via competitors report
• Plan and execute monthly social media calendar for Givenchy Singapore, Malaysia & Thailand
• Plan, negotiate & track for monthly social visibility on key retailer channels
• Assist in PR launch campaigns
• Assist in all PR requisition to ensure that we have the required stocks for launch
• Liaise with PR Agency to ensure PR stocks are sent to our partners on time

• Ensure that all post campaign reports are updated regularly

• Track competitors’ PR activities and share in monthly competitors report
• Fill in all Digital NIF for Sephora’s launch listing
• Ensure all listings on Department Stores are launched on-time
• Track competitors’ e-commerce activities and share in monthly competitors report
• Assist in the rolling out of CRM plans such as EDM planning and setup

Retail Marketing

• Support local promotions, events, and concepts to deliver on Brand KPIs
• Communicate with BCs to ensure that they are aware of the upcoming promotional campaigns and events
• Ensure day-to-day operational excellence of trade marketing activities
• Track in-store competitors’ activities and share in monthly competitors report
• Prepare in-store communications artworks
• Liaising with Retailers on confirmation of artwork
• Assist with Product Registration & price maintenance

Opportunities & Exposure

1. Ecommerce Merchandising Management - Manages and executes brand site and e-tailers merchandising
2. Supports all day-to-day Ecommerce matters including operations, animation and campaign preparation
3. Communicates with local markets to align plans and have them perfectly executed in a timely manner
4. Supports the Ecommerce communications planning including email and communications campaigns.
5. Creatives & Design Development – To assist in ideating and developing digital content and other e-collaterals needed for SEAO projects (e.g. Brand Channels and E-tailers on-site banners, Instagram and Facebook creative creation)
6. Events – To assist in organizing and executing SEA PR & Marketing events
7. 360 Marketing Plans – To participate in the planning of marketing & digital plans for local execution

Opportunities & Exposure

1. Activation Calendar & Trade Plan

• Oversee the animation calendar to ensure it is fully updated
• Manage and update the full-year Trade Plan according to changes from Markets, and carry out detailed analysis of YOY trade data by line and by Market

1. Animation Planning & Preparation

• Assist the Marketing team in the feedback of activity proposals from the Markets (podiums, offline activities, and in-store events)
• Assist the Marketing team in developing trade tools adapted to APAC markets for all activations across the region
• Liaise with external suppliers to ensure efficient coordination of trade tool production and delivery to the Markets

1. Visual Merchandising

• Assist the Marketing team in providing in-store VM guidelines and feedback to the Markets
• Assist the Marketing team in developing VM display tools adapted to APAC markets

1. Competition Research & Analysis

• Prepare monthly newsletter detailing key competitor offline and online animations
• Monthly monitoring of competitor product positioning in key markets
• Mystery shopping to monitor competition best practices and key launches
• Conduct in-depth research about industry best practice in terms of Trade Marketing, new launches, and promotion plans (ability to leverage on Chinese sources is required)

1. Translations

• Support the Marketing team in Chinese English translation of contents from Local Markets, and English Chinese translation of regional trade tool content

1. Regional Team support

• Support the Regional team for any ad hoc request
• Support the team in the financial processing of quotations, invoices and updating of budget expenses

YOUR MISSION _________

Work with Travel Retail APAC Regional Marketing team to drive growth within e-Travel Retail (e-retail, e-trade and social media).

Facilitate the scaling of TR digital campaigns APAC by ensuring that the TR regions have the guidance, tools and content necessary to succeed

• Adapt digital assets (banners, visuals, social media content) to formats needed by regions for retailers
• Assist in translation work from English to Chinese and ensure that translated content adheres to brand's tone of voice
• Support online product assortment preparation
• Ensure proper execution of content/assets by retailers

Monitor and measure the success of Dior’s and competitors’ digital campaigns to continuously optimize

• Monitor brands’ presence on travel retailers’ websites
• Report on best practices, trends and activities within digital in travel retail, including but not limited to digital marketing, SEM, paid media, social media and omnichannel
• Use data, business intelligence reporting and consumer profiling to better understand the connected travel retail client

Digital Operation Support

• Update and compile product information, pack shots
• Support on in-house adaption of banners

YOUR IMPACT _________

You are creative, resourceful, self-motivated, possess cross-cultural awareness and high emotional intelligence. Your impact on the business will be substantial. A keen interest in consumer goods, makeup and beauty products is essential, and your desire to learn will be met with opportunities for growth and ownership. In the Travel Retail sector, you will learn in-depth knowledge of beauty and consumer trends and learn how to spot business and marketing opportunities within APAC and craft and implement promotional campaigns tailored to the unique travellers profiles in each region.

We believe in maintaining a professional attitude while infusing an element of fun into our workplace. You will not only be able to learn but also leave a lasting impact on our dynamic and globally focused team.

YOUR MISSION _________

Based in Singapore, this position will be responsible to work as a part of the marketing team to support the team in developing the business in the TR APAC region.

• Work as part of marketing team to serve as liaison between marketing, commercial, digital and visual merchandising
• Assist in coordination of all marketing initiatives
• Request, review and consolidate information for reporting such as promotion calendar, promotion photos & results, in-store activities and any other adhoc reporting
• Build and update sell-out reports
• Monitor competition initiatives and assist in analyzing and compilation of reports
• Manage, organize and track products and lab samples for all launches and manage inventory to cater to all events
• Assist in coordination and creation of locally produced collaterals, ensuring brand adherence
• Assist in development and rollout of Travel Retail Exclusive Kits. To monitor competitors’ activities and assist Product Manager to make recommendations to portfolio to stay competitive and increase market share
• Assist in coordination of key events such as PR events, Expert seminars, regional meetings and Tax-Free World Exhibition
• Admin support to help team submit quotations for PO creation and liaise with suppliers

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Opportunities & Exposure

1. PRODUCT MARKETING

• Be a resource and support regional product marketing projects
• Assist in various marketing activities and being involved in the launch product strategies, such as new launch forecasts and 360 marketing launch campaigns
• Maintain and update several regional files, and work on business analysis on the markets with supervisors
• Conduct post launch reports, brand/product competitive analysis and trend research reports

1. SOCIAL/PR

• Consolidates PR activities and press clippings from all markets for submission to HQ
• Work with markets on potential PR events, and PR influencer launch ideas

The Intern Business Analyst TR APAC LVMH Beauty will support Regional Finance Director Travel Retail Beauty APAC mainly for internal multi-brands data consolidation & reporting:

• multi-brands new BI data base set up in the region (upload historical data + data checking)
• reporting / consolidation (Monthly SyRUS Extraction P&L : all TR entities)
• price corridor extraction from IT system
• support LVMH TR APAC Business analyst to revamp monthly market file estimation
• other Ad hoc analysis

He / She will report to Regional Finance Director Asia Pacific Travel Retail LVMH Beauty