Total 13,546 communications executive job vacancies in Sales / Marketing category in Singapore

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• 5 days 8:45am - 6pm
• Basic S$2,000 - S$3,000 (depend on experience) + phone sim card ($120) + car provided (No transport allowance) + comm
• Marymount

Requirements:

• Possess with class 3 license
• Training provided

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Prepare month-end sales reports

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

About the Company

Bike Choice Singapore is a dynamic new player in the motorcycle trade, offering customers an exceptional purchasing experience. As a subsidiary of Car Choice Singapore – one of Singapore’s largest full-suite car dealerships – we are proud of our lineage and impressive track record of providing exceptional service to our customers.

Bike Choice Singapore is poised to shake up the motorcycle industry with unmatched standards of sincere customer care and attention that our parent company is famous for, regardless whether you are purchasing brand-new, pre-owned, or even leasing your dream bike.

Whether you're a seasoned rider or a newcomer to the world of motorcycles, Bike Choice Singapore will help you – the discerning customer – make the very best choice.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People-Centric: Elevating customer experiences, empowering staff.
2. Transparent & Genuine: Delivering clear, systemic information.
3. Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Identify prospective customers through personal sourcing, leads from existing clients, participation in organizations, and roadshows and events attendance
• Recommend appropriate products based on analyses of customers' needs and technical knowledge of product features and capabilities
• Sell and arrange for delivery, insurance, financing, or service contracts for products
• Process sales through preparation of sales agreements and relevant sales documentation, liaising between customers and internal departments to ensure successful sale
• Undertake showroom management and daily operation duties to upkeep products

Skills Required

• Team player with a strong desire to strive for results
• Outgoing personality and willing to go the extra mile
• Excellent communication and interpersonal skills

Other Requirements

• Possess a valid Class 2 driving license
• Able to work on weekends and public holidays
• Prior experience in the automotive, sales, airline, or service industry will be an added advantage

Estimated Salary: $4000 to $10,000 (including fixed basic pay and variable pay depending on performance)

Job Info:

• Salary: Basic up to $3300 + AWS + VB
• Working Hour: Monday - Friday (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Location: Tai Seng

Job Scope:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery
• Maintain adequate stock levels to meet customer demand
• Engage in negotiations and finalize deals, while also handling customer feedback
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation
• Manage day-to-day operational aspects of order fulfillment and customer service
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules
• Serve as the primary point of contact for customers regarding product pricing and stock availability
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists
• Generate daily, weekly, and monthly sales reports
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

FoodXervices Inc is one of the top food service distributors in Singapore, servicing over 4,800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for a Sales Executive to join our team. The ideal candidate should be conscientious with a personable character.

Duties and responsibilities include:

• Supporting the sales team by responding to technical questions from prospective customers.
• Presenting, promoting and selling products/services using solid arguments to existing and prospective customers.
• Performing cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establishing, developing, and maintaining positive business and customer relationships.
• Expediting the resolution of customer problems and complaints to maximize satisfaction.
• Analysing the territory/market’s potential, tracking sales and status reports.
• Keeping abreast of best practices and promotional trends.
• Assisting in sales forecasting and inventory forecasting.
• Any other ad-hoc duties assigned.

As a Sales Executive, you need to:

• Possess a minimum diploma in Business or any relevant field.
• Have a minimum 2-3 years of relevant work experience in Sales.
• Have excellent verbal and written communication skills in English & Mandarin to cater to our customer demographics.
• Be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

*Salary range would be commensurate with experience

The Marketing Executive is responsible for the contribution of the overall brand and marketing strategy of our retail subsidiary, Arbour. The Executive develop new products and execute innovative marketing strategies and public relation campaigns for new product/programme launches.

Job Responsibilities:

• Contribute to the overall brand and marketing strategy in line with the brand vision, business objectives and value proposition
• Develop new products and execute innovative marketing strategies and public relation campaigns for new product/programme launches
• Plan and execute campaigns for brand development
• Monitor outlets and competitor’s presence to improve company’s marketing performance
• Liaise with cross divisions and be the brand custodian to ensure brand messaging and creatives adhere with brand CI (corporate identity).
• Set a benchmark metrics, measure, and report monthly performance of all projects, campaigns, and distribution channel initiatives to ensure ROI
• Increase end-consumer usage & word-of-mouth marketing
• Involved with NL marketing support team in planning for Social Media Content with main goal to create artwork and copywrite for social media posts
• Monitor SEO and user engagement in ecommerce, social media and website platforms and suggest optimization
• Assist the Retail Development Manager to manage and cultivate relationships with partners for events and joint promotions
• Maintain good relationship with key media for public relation coverage of important events or activities
• Work closely with the digital marketing team so that strategies are aligned
• Work closely with Operation team to come out with cost effective and efficient marketing activities
• Responsible for and oversees press release, marketing collaterals, articles, corporate video, brochures, and presentation materials
• Generate marketing reports for management to review
• Involved with NL marketing support team in planning for Social Media Content

Job Requirements:

• Minimum of Diploma or Bachelor’s Degree in Business, Marketing or related fields
• Candidates with at least 1 year of relevant working experience in FMCG, Hospitality, F&B, Retail or Creative industries will have an advantage
• Possesses ability to execute videography and photography to a degree suitable for social media platforms
• Deep understanding of the digital landscape & advertising, social media trends and hands-on experience in B2C marketing. Additionally, a clear idea of how digital tools add value to company strategy and performance
• Contribute to business growth through the creation and sustaining of long-term partnerships
• Ability to curate monthly social media content in a mix of Facebook/Instagram posts, videos, stories, giveaways and IGTV & IG Stories live videos. Content should enhance branding while focusing on digital & lifestyle trends, current affairs and news. Content may also include covering of events and report brand stories for the platform

Job Duties:

• Providing support to the marketing team across key Asia cluster marketing related work to drive campaign execution, governance and compliance tasks, content tracking, and coordination with local country teams
• Support the implementation of marketing campaigns in partnership with product teams and global marketing colleagues.
• Assist with social strategy, content execution by managing social and content calendars.
• Execute client engagement activities Support to strengthen the brand position
• Prepare key marketing performance metrics and tracking tools dashboards; post event analysis/webinars.
• Other ad hoc duties as assigned

Job Requirements:

• Degree with at least 2-3 years relevant working experience
• Ability to think strategically and handle end-to-end execution
• Open to candidates with communication experience from Public relations agencies
• Experience with web-based Content Management Systems (CMS)

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Central
• Working hours: 5 days, 9am-6.30pm
• Basic salary range (Min - Max): S$3,800 – S$4,800+

Responsibilities

Partnership Management:

• Develop new partnerships and maintain relationships with existing partners.

Market Understanding:

• Understand customer needs to effectively sell company products.

Team Collaboration:

• Coordinate with support, management, and marketing / sales / technical team for customer satisfaction.

Communication Bridge:

• Act as a liaison between customers/partners and the marketing /sales / technical team.

Performance Tracking:

• Assess partner needs and monitor performance regularly for satisfaction.

Sales Coordination:

• Collaborate with different sales channels to prevent conflicts and maximize sales.

Sales Management:

• Manage sales funnels, forecast opportunities, and run sales/marketing campaigns.

Requirements:

• Minimum 2 years of B2b / Channel sales experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job responsibilities:

• Handling full spectrum of corporate secretarial duties including company incorporations, registration of foreign branches & representation offices, striking-off of companies, preparation of directors/ shareholders resolutions for on-going corporate secretarial matters for clients, application of employment passes, opening bank accounts and change of signatories etc
• Managing and controlling the communications with clients and the regulatory bodies (e.g. ACRA/IRAS)
• Conduct periodic reviews of KYC and CDD information of existing relationships including but not limited to higher risk relationships to ensure their profile remains updated
• Ensuring compliance with relevant statutory and regulatory requirements by both the company and clients
• Assisting clients with Charge registration and de-registration
• Attend corporate secretarial events/seminars
• Special tasks and projects assigned from time to time

Requirements:

• Possess CSIS/SAICSA/Member of the chartered secretary institution
• Preferably Degree with 5 years of experiences

Interested applicants, please send in your latest resume.

We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251EA

Personnel No: R22111484

• Position: Sales Executive - High-End/Architectural Lightings - Up to $6000 + Commission
• Location: Tagore Lane (Nearest MRT: Lentor MRT)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6000 Basic + Commission + 14 – 21 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Commercial High-End Lighting

Responsibilities:

• Set sales goals and develop sales strategies.
• Research prospects and generate leads.
• Contact potential and existing customers on the phone, by email, and in person, and maintain relationships with clients.
• Maintain quality service and enforce organization standards.
• Handle customer questions, inquiries, and complaints
• Prepare and send quotes and proposals and manage the sales process through the sales order processing system.
• Build and maintain the customer database and meet the monthly sales targets.

Requirements:

• Diploma in Business Administration or its equivalent with minimum 2 years of experience.
• Proficiency in MS Office Professional (Word, Excel, PowerPoint and Outlook).
• Hands-on experience in the sales order processing system

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Lead and manage projects in the communications department
• Manage social media and website platforms.
• Develop project plans, timelines, and budgets.
• Coordinate with clients and stakeholders to gather project requirements and ensure objectives are met.
• Manage project resources and allocate tasks to team members.
• Monitor project progress and address any issues or risks that may arise.
• Ensure projects are delivered on time and within budget.
• Collaborate with cross-functional teams, including creative, production, and technical teams.
• Prepare project status reports and presentations for clients and senior management.

Requirements:

• Degree in Communications, Media Studies, or equivalent.
• At least 5 years of experience in corporate communication and project management.
• Proficiency in any of these tools: Hootsuite, HubSpot, Formstack, Mailchimp, Zoom, Microsoft Teams and Google Analytics will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 days, 9am-6pm
Location: Novena
Salary: $4000 - $5000

Job Description:

• Develop marketing strategy and executing marketing projects from start to finish
• Develop relationships with channel suppliers (specialists doctors and nurses) for lasting working relationship
• Communicating and ensuring timely rollout of marketing plan.
• Researching demand for existing products/services and developing plans.
• Competitor analysis and pricing research.
• Identifying potential customers segments (B2C and B2B).
• Developing promotional packages.
• Compiling lists describing our offerings (Product offering).
• Building brand awareness and positioning.
• Sales and lead generation
• Report to CEO.

Job Requirements:

• Minimum 2 years relevant working experience preferably with hand surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Are you a Passionate Salesperson Looking to Break into the Marine Industry?

Launch Your Sales Career in Marine Products (Global Market!)!
Don't Settle for Ordinary! Join a leading organisation in the Marine Installation sector at the heart of good times!

Do you have a passion for the Marine Sector, and the drive to conquer new heights?
Look no further!

Launch Your Sales Career: Gain experience selling exciting marine brands with us!

Global Sales Impact: This role goes beyond Singapore, servicing customers worldwide!
What does a typical workday with us look like?

1. Build strong customer partnerships & execute innovative sales strategies.
2. Travel to customer sites & become our brand advocate.
3. Collaborate effectively with our Sales & Marketing Team.

What are we looking for?

• A passionate and results-oriented salesperson (FMCG, recruitment, or pharma background welcome!).
• Proactive with a drive to pursue new business opportunities.
• Accountable and committed to delivering on promises.

Ready to Make Waves in Sales? Apply Now!

We look forward to seeing you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Assist in the planning and execution of communication projects and campaigns.
• Support the development and implementation of communication strategies to enhance brand image and reputation.
• Collaborate with internal teams to gather information and content for communication materials.
• Write, edit, and proofread communication materials, including press releases, articles, and social media posts.
• Manage digital communication platforms, such as websites, blogs, and social media channels.
• Monitor and analyze communication metrics to track the effectiveness of campaigns.
• Assist in organizing and coordinating media events and interviews.
• Stay updated on industry trends and competitor activities in the media and communications field.
• Maintain strong relationships with media outlets, influencers, and stakeholders.
• Ad hoc duties as assigned

Requirements:

• Degree or Diploma in Communications, Media, or equivalent.
• At least 3 - 5 years of corporate communication & media relations experience.
• Ability to commence work within short notice will be ideal.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Channel Sales Executive | Lifestyle Products | Up to $4.8k | Lifestyle Products Distributor | Central Area

• Central
• Working hours: 5 days, 9am-6.30pm
• Basic salary range (Min - Max): S$3,800 – S$4,800+

Responsibilities

Partnership Management:

• Develop new partnerships and maintain relationships with existing partners.

Market Understanding:

• Understand customer needs to effectively sell company products.

Team Collaboration:

• Coordinate with support, management, and marketing / sales / technical team for customer satisfaction.

Communication Bridge:

• Act as a liaison between customers/partners and the marketing /sales / technical team.

Performance Tracking:

• Assess partner needs and monitor performance regularly for satisfaction.

Sales Coordination:

• Collaborate with different sales channels to prevent conflicts and maximize sales.

Sales Management:

• Manage sales funnels, forecast opportunities, and run sales/marketing campaigns.

Requirements:

• Minimum 2 years of B2b / Channel sales experience.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Chemical, Sales & Marketing Executive (Chemical product, travel to India)

Company highlights

· Leading multinational in consumer goods, conveniently located office

· Good Employee benefits and Transparent career progression

· Stable jobs for long-term growth

Job Description

· Responsible in the sales and marketing of Chemical Products for industries in India and Asia.

· Meet sales and marketing goals, explore new markets.

· Provide customer service (including technical service)

· Identify and capitalize on new business opportunities.

· Build up supply chain and distribution

Requirements

· Willing to travel for business to India and South Asia for 1-2 weeks every month

· 2-3 years of Sales of Business Development experience in Chemical Products, especially in Oleo Chemicals or Leading Products (Fat and oil derivatives, Surfactants, Fragrance)

Other information

· Singapore Office location: Town area, Near Fort Scanning MRT

· Chance to travel to Southeast Asia, Oceania, Middle East and South Africa.

· Salary package: Basic + AWS + VB + Daily Travel Allowance

· Medical insurance covered, Dental Subsidy, Annual Employee Health Screening

If you are interested in this opportunity, submit your application now to [email protected] find out more about this position.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765
Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Job description:

• Prepare quotations and simulations for clients
• Planning, co-ordinate and monitoring order/project until completion
• Assist with sales inquiries, and quotations, process sales orders, and co-ordinate on-site delivery and installation schedule
• Handling documentation and administrative matters required for the commencement of works and project closing
• Able to read CAD drawings for quantity and technical compliance
• Able to make a prior examination and critical analysis, or detailed evaluation of cut-lists and shop drawings against the project’s specified requirement
• Monitor progress claims and ensure that all supplied materials are claimed accordingly
• Any other sales support and coordination jobs assigned

Job Requirement:

• Excellent time management, analytical, communication, presentation, and interpersonal skills
• Meticulous with a positive work attitude
• Energetic, self-motivated and results-oriented
• Knowledgeable in project management processes for all stages of the project
• Passion for Architecture and Design
• Proficient in MS Office (Word/Excel/PowerPoint)
• Minimum 5 years of experience preferably in the stone trade

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, GT Export and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.

• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.

• Transparent & Genuine: Delivering clear, systemic information.

• Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Sales @ Car Choice

• Attractive commission scheme with basic salary and CPF contribution
• Training provided by experienced team managers and senior colleagues
• Wide selection of Japanese, Continental, and Premium models for customers
• Variety of financing schemes to suit customers’ needs

Responsibilities

• Identify prospective customers through personal sourcing, leads from existing clients, participation in organizations, and roadshows and events attendance
• Recommend appropriate products based on analyses of customers' needs and technical knowledge of product features and capabilities
• Sell and arrange for delivery, insurance, financing, or service contracts for products
• Process leasing sales through preparation of sales agreements and relevant sales documentation, liaising between customers and internal departments to ensure successful sale
• Undertake showroom management and daily operation duties to upkeep products

Skills Required

• Team player with a strong desire to strive for results
• Outgoing personality and willing to go the extra mile
• Excellent communication and interpersonal skills

Other Requirements

• Possess a valid Class 3/3A driving license
• Able to work on weekends and public holidays
• Prior experience in the automotive, sales, airline, or service industry will be an added advantage

Estimated Salary: $4000 to $10,000 (including fixed basic pay and variable pay depending on performance)

• Position: Sales Executive / BD (Interior Design / Fitting-Out works)
• Location: ANG MO KIO
• Working hours: 5 days work week: Monday-Friday, 8.30am - 6.00pm
• Salary (commensurate with experience): Gross up to $4500 (Basic up to $3500 + Commission + Transport)
• Duration: Permanent
• Industry: Interior Design Firm

Responsibilities:

• Resourceful in prospecting for new project sales and achieving sales targets given
• Active search for new clients: cold-calling and etc
• Attend meetings with clients on their interior design needs and requirements
• Working closely with the Design Department on clients' requirements and design concept
• Prepare contracts, project schedules, submissions, and other relevant documents
• Involve in project management, such as coordinating project activities with contractors and supplies to ensure work is carried out in adherence to the project schedule

Requirements:

• Minimum 1-2 years of relevant sales experience in Interior Fit-Outs for Retail, Office, and Residential
• Must have strong-in-depth knowledge in Interior Design / Fitting-Out works
• Possess excellent presentation, interpersonal and communication skills
• Experience in Corporate Sales

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

• Position : Sales Executive (Outdoor/Premium Bath Accessories) - Up to Gross $4500 or more
• Location : Central - Henderson Road
• Working hours : Monday to Friday | 9am to 6.30pm
• Salary (commensurate with experience) : Up to $4500 (Basic Up to $3300 + Up to 3.5% Commission) + Transport Reimbursable + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Premium Bathroom Accessories

Main Responsibilities:

• Supports Sales Manager in achieving monthly & annual project sales targets.
• Servicing & pitching to Singapore interior designers, architects, contractors & developers
• Canvassing & establishing new clientele base for the company

Requirements:

• Minimum of 1-2 yrs outdoor sales experience in Singapore / Malaysia
• Minimum O / A levels / Diploma.
• Excellent Interpersonal skills & packing tremendous passion in interior design & all things beautiful.
• Bilingual in English and Mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Our client is a listed manufacturer of Electronics Products.. They are now recruiting a Sales Executive to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Oversee client accounts and foster robust customer relationships.
• Draft sales proposals, quotes, and review contracts.
• Formulate and execute sales strategies to enhance business expansion.
• Coordinate with internal teams for prompt order processing.

Requirements:

• Diploma in IT related field.
• Entry level are welcomed to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Title: Operations and Call Center Executive

Location: Singapore

Job Type: Full-Time

Job Description:

We are seeking a motivated and detail-oriented Operations and Call Center Executive to join our dynamic team at UGKS LIMOUSINE. This role is crucial for ensuring the smooth operation of our airport transfer limousine services and providing exceptional support to our customers. The ideal candidate will be responsible for overseeing operational procedures, managing booking inquiries, and enhancing customer satisfaction.

Responsibilities:

• Operational Management:Oversee the daily operations of the airport transfer services to ensure efficiency and effectiveness.
  Coordinate with drivers and dispatch team to manage schedules, route planning, and timely service delivery.
  Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
  
• Customer Service:Manage inbound calls and inquiries from customers regarding bookings, service details, and complaints.
  Provide accurate information about services, pricing, and booking procedures.
  Enhance customer satisfaction by resolving issues promptly and maintaining high service standards.
  
• Booking and Dispatch:Handle reservations, confirmations, and scheduling of airport transfers.
  Utilize the booking system to log details accurately and ensure all information is up-to-date.
  Communicate effectively with customers and drivers to ensure seamless service delivery.
  
• Reporting and Compliance:Prepare regular reports on operational activities, service issues, and customer feedback.
  Ensure compliance with all transportation regulations and company policies.
  Assist in the development and implementation of standard operating procedures.
  
• Team Collaboration:Work closely with the management team to develop strategies for operational efficiency and service enhancement.
  Train and support call center staff to improve performance and customer handling skills.
  

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality, or a related field.
• Proven experience in operations management or a call center environment, preferably in the transportation or hospitality industry.
• Strong understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and high call volumes effectively.
• Proficient in Microsoft Office and call center software.

Key Responsibilities:

· Business Development: Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Prospecting: Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Consultative Selling: Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Product Knowledge: Stay up-to-date with the latest advancements in CCTV technology and maintain a strong understanding of the company's CCTV product range.

· Demonstrations and Presentations: Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Proposal Development: Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Price Negotiation: Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Relationship Management: Build and maintain strong relationships with existing clients to encourage customer loyalty and secure repeat business.

· Market Analysis: Monitor industry trends, market competition, and customer feedback to identify opportunities and challenges in the CCTV market.

· Sales Reporting: Provide regular sales reports and updates to the management team, outlining progress, achievements, and potential areas for improvement.

· Collaboration: Work closely with the marketing team to develop effective promotional materials and campaigns that support the sales efforts.

· After-Sales Support: Coordinate with the customer support team to ensure seamless installation and post-sales support for clients.

Qualifications and Experience:

· Education: A bachelor's degree in business, marketing, IT engineering, or a related field is preferred. Technical qualifications in security systems or electronics are advantageous.

· Experience: Proven track record as a successful sales executive in the Physical security industry, with a demonstrable history of meeting and exceeding sales targets.

· Industry Knowledge: Comprehensive knowledge of CCTV/ACS and Network technology, surveillance systems, and related security solutions.

· Communication Skills: Excellent verbal and written communication skills to effectively communicate technical information to clients and internal teams.

· Problem-Solving: Strong analytical and problem-solving skills to understand clients' security needs and propose appropriate solutions.

· Networking: A well-developed professional network within the security industry is beneficial.

· Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to close deals while ensuring the company's profitability.

· Customer-Centric: A customer-centric approach with the ability to build long-term relationships with clients.

· Results-Driven: Self-motivated, goal-oriented, and capable of working independently to achieve and exceed sales objectives.

· Tech-Savvy: Familiarity with sales software, customer relationship management (CRM) tools, and technology to manage and track sales activities.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Summary:

• Basic Salary + Monthly Comms + Yearly Performance Bonus & Incentive Trip
• Attractive Annual Salary Package & Company Benefits
• Working days: Monday to Friday, office hours
• Location: Jurong East

Job Responsibilities：

• Generate leads and acquire new clients through various channels from cold calling, networking, referral
• Identify sales opportunities to upsell & cross-sell to existing clients & potential clients
• Stay informed & updated with industry trends through research and active listening with clients in order to better cater to clients' recruitment needs.

Additional requirements：

• Min 1 to 3 years' relevant experiences required
• Able to commence work within short notice

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

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**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration No: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)