Total 6 logistic coordinator job vacancies in Sales / Marketing category in D17 Loyang, Changi

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

JOB RESPONSIBILITIES

• Handle customer's calls
• Liaise with customers on matters such as schedules, rejects, orders etc
• Handle customer's complaints
• Monitor weekly sales backlog reports
• Liaise with Planning Department and warehouse for outstanding Sales Orders
• Download and receive of Sales Orders
• Filter Sales Orders’ lead time, pricing issues, New Sales Orders and related new projects etc
• Create and maintain customer codes in the ERP system
• Create and maintain customer's price lists
• Type and file quotations
• Invoicing, Issue Debit and Credit notes
• Monitor customers' payment & shipping schedules
• Prepare related documents such as Packing List and Proforma invoice for shipment
• Maintain sales reports on a regular basis
• Any other ad-hoc duties assigned.

JOB REQUIRMENTS

• Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in any field
• Proficient in Microsoft Excel
• Able to handle Mandarin Speaking customers' complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution from China and Taiwan
• At least 2 year(s) of working experience in the related field is required for this position

Responsibilities

• Generate sales lead through cold calls and follow ups by Sales team
• Provide post-sales support to large customers on their orders and enquiries, and realising their maximum potential. Example: promote new products, upsell and cross-sell more products
• Attend to incoming enquires and provide customers with quotations and support
• Assist in the preparation of quotations / contracts / mailers / samples for sales team / product specifications and certifications
• Prepare sales contract or re-contract, open new account, generate sales report
• Support Sales & Marketing effort, both local and overseas
• Assist Sales Team in order planning and forecast
• Assist to check and coordinate on supply and order fulfilment with warehouse, purchasing and production departments.
• Work closely with sales team and provide them with orders update when necessary
• Identify opportunities for process improvement and efficiency in Sales & Marketing Department
• Ensure collection of payment promptly
• Ensure that all customerinformation are updated regularly into our system (Microsoft Dynamics 365 Business Central).
• Any other ad-hoc tasks or duties assigned

Job Requirements:

• Minimum of 1-2 year(s) of relevant working experience.
• Good customer service mindset
• Excellent written and verbal communication skills (English)
• Good interpersonal, and communication skills with a positive working attitude.
• Self-motivated, dynamic, proactive and continuous improvement mindset
• Well-organized and meticulous.
• Proficiency with Microsoft and documentation skills.
• Able to be independent, multi-tasking, and work in a fast-paced environment.
• Microsoft Dynamics 365 Business Central proficiency will be an added advantage.
• Applicants able to commence work within a short period of notice will have an added advantage.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)