Total 52 technical support engineer job vacancies in Sales / Marketing category in Singapore Changi

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

Working location: 56 Loyang Way, Loyang Enterprise #05-01 S(508775)

Working Hours:

Monday - Friday (8.30am to 5.30pm)

Alternate Saturdays (9am to 12:30pm)

Support for the current sales team

Dealing with dangerous goods logistics solutions

Demonstrating specific logistics product functions and uses

Building strong customer relations with clientele

Coordinating delivery of product or services

Understanding pricing strategies

Building sales leads via organic/inorganic means.

Motivated team player in a fast-paced environment

Experience in logistics/freight forwarding/dangerous goods will be advantageous.

Attractive remuneration, health benefits and more!!

Experience preferred, but not required

OVERVIEW: 

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. 

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Key Responsibilities

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Develops methods and parameters, project methodology and/ or project proposals.
• Develops and uses procedures. Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
• Analyze operational data; Develop and implement recommendations. Participates in and may lead audits.
• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Requirements:

• Relevant experiences in customer quality role
• Prior industry experiences in manufacturing, electronics or semiconductor
• Ability to support different time zone when required
• Good communication and interpersonal skills

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cyberscurity and Cloud Infrastructure Engineer to join us (the employment contract will end on 31 March 2026).

You will be working on:

• Responsible to develop, setup and maintain large scale log ingestion cloud infrastructure.
• Responsible to handle the log ingestion workflow from Subscriber till backend SOC.
• Develop automation for end-to-end log ingestion processes to facilitate scalable ingestion infrastructure and provide better Subscriber experience.
• Develop and maintain custom log parsers.
• Monitor and respond to incidents for the cloud infrastructure and log ingestion system.
• Provide consultancy to Subscribers and their contractors on their log ingestion matters.
• Assist Subscribers on-site to setup and troubleshoot their log management system, ensuring
• their log are successfully being forwarded to the SOC.
• Engage stakeholders and enhance operations to improve on the log ingestion workflow/pipeline.

To succeed in this role, you will ideally have:

• Minimum 3 years of working experience as Cloud Infrastructure Engineer or Cloud DevOps Engineer on AWS, Azure or GCP.
• Experience with IAC deployments and it’s best practices
• Good to have knowledge on Node.js, Python or other scripting languages
• Good to have knowledge and experience on GitOps
• Possess good communication skills and interpersonal skills.
• Passion for improving operations to ensure the system are secure and resilient.
• Self-motivated, driven, and possesses a strong aptitude for continuous learning.
• Good team-player who is willing to help the team to succeed in the achieving the objectives.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Responsibilities

> Manage & attend to specific customers to achieve company sales

budget

> Account management for assigned customers

> To support and meet the department objectives and business goals

> Attend to all customer enquiries

> Provide sales forecast to plant for raw materials and production

capacity planning

> Work closely with oversea representative for new customers

development activities

> Assist in implementing and execute plan in developing new customers

> Provide short- and long-term plan on market demand

> Survey and analyses market information for management

Requirements:

1 Degree in any Engineering discipline

2 Outgoing personality and ability to work independently

3 Good knowledge of general market information

4 Good marketing strategy and analysis

5 Strong negotiation, interpersonal and problem-solving skills

6 No experience require if able to meet the above may apply

The successful candidate will be providing digital customer solutions serve as the first line support to assigned customers/sales.

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Post Secondary/Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• 5 to 8 years of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Strong service orientation and customer management skills
• Good knowledge of Ocean Freight Quotation
• Strong interpersonal skills and teamwork

1) Sales Support Executive (Air & Sea Freight)

Job Duties

• Handling full operations on Air or Ocean freight import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Senior Sales Engineer will support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.

Job Description

• Support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximise sales success.
• Develop high level customer relationships for mutual benefit.
• Maintain and report monthly forecasts on sales orders-in and backlog.
• Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
• Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
• Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
• Preparation of quotations and supportive information to customer enquiries.
• Contract review and processing of orders with supportive information and relevant parties.
• Management of product pricing evaluation.
• Assist with pricing of products and regional variation to maximize sales potential.
• Maintain an overview of clients in the region, their contracts and operations.
• Maintain an overview of competitors, their activities, success and failures, feedback to management.
• Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
• Ready for regional travels, including clients visit, seminars etc.

Job Requirements

• Minimum Degree in Mechanical Engineering
• Minimum 3 to 5 years of Sales experience in Oil and Gas industries
• Excellent analytical, written, verbal communications, and documentation skills.
• Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
• A team player who collaborates with peers to solve problems.
• Firm and diplomatic when negotiating.

Key Responsibilities

• Complete definition and design of complex components, modules and sub systems. Contribute to the system engineering specification both within the field of one's expertise and broadening into other disciplines. Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand sub system requirements. Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a subsystem.
• Conduct detailed engineering analysis of sub systems using vast knowledge of design concepts and functional requirements pertaining to field of technical expertise and broadening into other disciplines. Assist in creating concepts for architectural design approaches. Evaluate architectures to provide recommendation for best system solution approach.
• Build and qualify prototypes of new designs, or procure entire subsystems from outsourced suppliers and test for compliance with detailed specifications
• Problem identification and troubleshooting a variety of difficult engineering problems in field of technical expertise, including serviceability and manufacturability.
• Support System Integration during the assembly and final testing of new product designs.
• Perform and coordinate tests as per internal as well as industry-accepted reliability specifications. Make suitable design or operational changes as required.
• Support system engineering projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design, and understand the underlying system implications.
• Provide remote and onsite support to field support personnel as required.

Requirements

• PhD/ Master/ Bachelor’s degree in Electrical or Mechanical Engineering
• Experience with modeling dynamic systems involving, fluid flow, thermal, motion systems/position controls, RF/Electrical systems
• Experience in designing feedback control systems
• Understanding of adaptive control, signal processing, optimization techniques
• Strong analytical and problem-solving skills
• Experience with statistical methods/AI/ML desirable
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
• Self-starting individual, proactive and resourceful
• Good communication and interpersonal skills

Work Location

• Science Park II

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

The Sales Support Engineer will be part of the Sales & Service Team under the Customer Support Department. We are seeking a detail-oriented and technically proficient Sales Support Engineer to join our team. This role will play a crucial part in assisting the sales team by providing technical support, developing proposals, preparing sales calculations, and ensuring customer satisfaction. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

Job Duties:

• Provide assistance in the preparation of sales quotations and tenders, including sales calculations.
• Prepare detailed technical documentation, including specifications, diagrams, and system layouts.
• Ensure all technical aspects of proposals are accurate, comprehensive, and aligned with customer needs.
• Develop macros in Excel for automatic sales calculations and cost dispersion.
• Prepare spare parts quotations using SAP.
• Maintain detailed records of customer interactions, technical requirements, and sales activities.
• Prepare and deliver technical reports, proposals, and presentations to customers and internal stakeholders.
• Track and report on sales support activities, customer feedback, and technical issues.
• Coordinate with internal stakeholders to compile estimations.
• Undertake any other assignments as allocated by the reporting supervisor/management.

About the job

In your role as an intern in the Sales and Supply Support team, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.

Your assignment

• You will assist in the stock inventory process to secure highest stock accuracy level.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Carry out qualitative and timely administration of parameters in the system to prevent unnecessary orders to manage healthy range frame.
• Check and follow up on order creation to achieve healthy stock structure and capacity.
• You will shadow the Sales and Supply support specialist to learn about our role in the Commercial team.

Your profile

• You can perform routine tasks.
• You have an eye for detail and analytical.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You are proficient in MS Office / Excel.
• You can commit to work on public holidays and weekends.

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country specific positioning campaigns, the commercial calendar and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.

Your profile

• You have minimum 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools and working methods.
• You are analytical, able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Our Client is a well-established multinational cargo leader. With the expansion of the team, they are looking for a SAP FICO and Treasury Support Consultant who will beresponsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Responsibilities:

• Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.
• Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.
• Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.
• Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.
• Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.
• Work with bank solution to implement SAP Treasury related functions or payment interfaces.
• Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.
• Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.
• Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.
• Develop and generate financial reports and analyses to support decision-making processes.
• Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.
• Participate in project planning, documentation, and knowledge transfer activities.
• Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

• Bachelor's degree in Accounting or Business IT.
• Certification in SAP FICO or relevant SAP modules is preferred.
• Minimum 3-5 years of experience as an SAP FICO Consultant.
• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.
• Have global SAP implementation experience on FICO and Treasury.
• Support experience on Kyriba Treasury functions will be added advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Experience in project management and implementation methodologies.

• Work contract until 31 Dec 2025.
• End-of-contract bonus.
• Performance bonus

YOUR IMPACT

You will be:

• Part of a worldwide IAM team (APAC-AMER-EMEA) managing more than 25 000 identities.
• Based in Singapore and reporting to the central HQ in Paris combined with a dotted line management locally.
• Acting on a critical ecosystem, including technologies as Active Directory, Azure AD, Google Cloud IAM, PKI, ADFS and Okta.
• Contributing to strategic group and local projects such as automated IAM management, implementation of an HR ERP and Identity data quality.

YOUR ROLE

As an Identity and Access Management Engineer, your role will be to:

• Contribute to the evolution and ensure operational readiness of existing IAM solutions.

• Be the expert and the reference for L3 support for France and worldwide teams.

• Assist and provide guidance to application teams on IAM related projects and studies.

• Manage external providers and challenge their proposals.

• Monitor and analyze the performance of infrastructures and business applications.

• Resolve incidents, analyze, diagnose, and provide solutions to ensure resolution of IAM issues.

• Monitor corrective action plans implemented by external providers or other internal teams

• Ensure compliance with the security policy.

• Stay current with emerging trends and technologies in the IAM space and provide recommendations for improvements to the organization.

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• This is a 2 years contract position.
• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

Inside Sales Engineering.

· Review customer RFQ applications/specifications and prepare technical proposals/responses.

· To generate quotations for all divisional products in response to customer RFQ’s.

· Maintaining accurate records of all quotation and contractual information.

· Entering Projects onto RSMS following quotation review and action the sales team as required.

· Review customer purchase orders against sales quotations to ensure that the information is complete, correct, concise and organised.

· Communicate with customers for the jobs associated with projects and bring them up to date as needed.

· Liaise with the operations manager and/or RSS Manager for any factory fit and/or site work needed for jobs related to projects.

· Work with the sales team to gather customer information required in order to complete a contract.

· Liaison with departments such as Purchasing, Production Planning, Engineering, Accounts, and Shipping ensuring fulfillment of the customer requirements.

· Participating in internal and external meetings with customers, inspectors, and expeditors.

· Assist with processing of sales order and other purchase order from time to time due to overload and staff absences.

· Co-operate with their manager to identify and implement best practices throughout the Company.

· Training other employees as needed from time to time.

· As required working within a project sales team to provide a coordinated effort to ensure the Rotork outcome.

· Perform other duties as assigned.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Responsibilities:

· Provide sales and administrative support to sales team.

· Handling of sales enquiries.

· Manages shipment and receipt of products, materials, and supplies.

· Asist in sourcing materials, goods, products, and services.

· Prepare sales quotations and service reports.

· Keep track of timelines for submission and completion of sales reports.

· Prepare power point slides for presentation.

Requirements

· Min ITE. Fresh graduates arewelcome.

· Proficient in MSoffice.

· Confident & self-motivated with good communication & interpersonal skills.

· Ability to work in a fast-paced environment, multitask and manage work priorities in a pro-active and flexible

manner.

· Ability to meet tight deadlines.

· Prior shipping experience is added advantage.

· Prior sales experience is added advantage.

· Singaporean.