Job Description
As an Associate, Business Development, you’ll help the Client Service Department achieve our mission by ensuring prospective investors and clients receive exceptional service. In order to do so, you will be the ‘air traffic controller’ of your team, responsible for a variety of administrative, operational and project management activities, serving around 30 prospective investors. You will help set goals, brainstorm execution, project manage multiple initiatives, coordinate directly with clients/prospects and internal stakeholders, be the first point of contact for investor requests, and plan meetings, trips and events.
Without the Associate, the team doesn’t run. Associates must be highly organized, detail-oriented, calm under pressure, and great at time management. They must communicate professionally, enjoy problem solving, and thrive in a dynamic, relationship-driven environment.
Interested in learning more about working at Bridgewater? Hear about the experiences of our employees here.
You will drive the following responsibilities:
- Partner with various Client Advisors (senior relationship managers) within our Singapore Office to understand marketing goals and translate the business plan into an organized operational cadence for the team, including providing administrative and calendar support
- Provide high quality and professional client service, acting as the first point of contact for all incoming client/prospect inquiries via email or phone
- Distill information and synthesize the key points to the team and other relevant, internal stakeholders
- Coordinate tasks, activities and collaboration sessions to meet client needs from visualization to scheduling
- Drive execution, provide direction, and project manage initiatives across multiple stakeholders
- Facilitate synchronization and communication across the team, by tracking and reporting on status of key activities and keeping knowledge repositories up to date (i.e. CRM)
- Ensure team and key stakeholders are prepared for all client/prospect interactions (i.e. presentations, prep notes, technology)
- Coordinate logistics for clients and team, including travel strategy, events and presentation materials
- Anticipate and resolve problems efficiently and independently
- Work with other teams on projects to improve departmental operations
Job Requirements
You will be a click for the role if you:
- Are a team player who can learn quickly and who can proactively seek to improve efficiency and quality
- Are a ‘big picture’ thinker who is able to focus on the goal at hand, not only tasks
- Distill information, prioritize well and summarize key points for senior leaders
- Enjoy solving problems using logic and common sense to develop practical solutions
- Have the ability to orchestrate and prioritize multiple activities at once while maintaining high quality work
- Hold a high standard for excellent client/customer service and desire to help others
- Are willing and able to anticipate the needs and concerns of others
- Have a preference for interpersonal interactions and are unafraid to engage with others
- Value the pursuit of truth and excellence
- Demonstrate innate curiosity and a tendency to thrive on learning new things
- Are dedicated to self-improvement and improvement of others
- Languages used: This role communicates regularly with our Westport, CT, US office. Fluency in English and strong written communication skills are required. In addition, our clients also communicate in Mandarin and Malay. The ability to read and converse in Mandarin, or conversational Malay would be a plus.