Total 3,116 Sales / Marketing job vacancies in Singapore River, Central Singapore

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specialising in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As part of the Business Development team, you will help identify, qualify, pursue and help win strategic and tactical new business. You will oversee business development initiatives and guide them from the lead phase through close. The role is focused in Singapore, but with a path to grow and contribute regionally.

We are fortunate to partner with forward-thinking clients, including most of the region's banks, insurance, government, telco and more. The credentials you would be working with are:

• A world class research, design, and creative team with ample recognition in the region
• A strong design and engineering portfolio of projects and programs (like Mobile Banking, and Global Websites) delivered for dozens of the regions largest enterprise clients, particularly in Banking, Insurance, Telco, and Government

The role is wide-ranging and challenging - you'll be an active and important part of supporting our ongoing growth. You'll work directly with our leadership and regional leads and alongside other members of our supportive and fun-loving business development team.

Key Responsibilities

• Work closely with the business leadership, Design and Engineering teams to manage the response to large strategic RFP’s and proactive opportunities.
• Lead relationships with Alephs strategic partners technology platform partners like Adobe, Salesforce, Sitecore, AWS, Azure, as well as banking specific platforms such as Backbase, Temenos, Thoughtmachine, and others.
• Drive the day to day pipeline operations, from ensuring the CRM is up to date to triaging and managing inbound leads.
• Help define and manage the new business process for Singapore
• Identify growth opportunities and proactively pursue new client opportunities.
• Manage and qualify inbound requests.
• Handle approaches, follow ups and tracking of new business leads.
• Help lead cred/pitch meetings.
• Help complete RFPs and RFIs.
• Coordinate with the Global Business team on inbound lead routing and cross office pitches.
• Coordinate and help manage internal pitch procesHelp lead internal new business meetings and processes.
• Help keep the executive team informed of the business development pipeline and status.
• Be an advocate for Aleph, its ways and philosophies to new clients.
• Keep up to date on latest market shifts and trends.
• With as a result, sustainable adding of net new clients / logos to the Aleph portfolio in Singapore

Prerequisites

• 5+ years of experience in a digital agency environment is a plus, specifically in a business development, client services or strategy function.
• A detailed understanding of the business development process, tools and deliverables generally required.
• Proven ability to manage senior relationships with prospective clients and partners from first meeting through deal completion.
• Proven ability to present and communicate clearly to perspectives, internal teams and existing clients.
• Keen on exploring new opportunities and technologies in AI and keeping uptodate.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Job scope:

• Responsible for the sales support in the sales office
• Handle sales enquiries and follow up with the customer Prepare quotation and negotiation
• Monitor and arrange delivery with forwarder
• Issue shipping documents for outgoing shipment to countries like ASEAN countries
• Order processing through SAP System (material management and sales & distribution module)
• Monitor payment by customer with Finance and customer credit limit
• Monitor the stock level.
• Prepare monthly and quarterly reporting
• Stock ordering with Regional President and Managing Director to the factories

Key Performance Indicators

• Timely administration of day-to-day activities
• Accurate reports and statistical database
• Quality customer servicing and enquiries and complaints handling

Decision-Making

• Response to enquiries and complaints
• Liaising with the Manager in charge on sales orders

Requirement:

• Preferably a Diploma with min. 3 years of hands on experience in customer service.
• Possess good writing skills and good command of English.
• Proficient in MS office application.
• Independent, good interpersonal and communication skills.
• A must to know SAP System (Material and Management and sales & distribution module).
• Knowledge of letter of credit is an added advantage.

JANE LUI JIE'EN

Contact Number:6735 1955

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Position: Business Development Manager, Lubricants & Energy, SEA

Reporting to: Hierarchically to Managing Director, Singapore and functionally to APAC Business Group Director, Lubricants & Energy

Key Objectives

The Business Development Manager is responsible for identifying, developing, and converting new principals, new accounts, and new project opportunities to improve IMCD’s market position in the Lubricants & Energy segment, and achieving positive financial growth in Southeast Asia. In addition, he/she is responsible for managing local activities related to achieving sales goals in Singapore.

Job Responsibilities

· Fully understand IMCD’s product portfolio in SEA and its benefits to ensure value selling.

· Work closely with the Business Group Director Lubricants & Energy, MDs, and local sales teams to develop a product portfolio and fill product gaps in the region.

· Give assistance to the local sales teams to prepare a customer-focused plan for developing regional work in line with the overall objectives of the Lubricants & Energy strategic business development plan. This includes identifying (hunting) key target customers and potential barriers interfering with achieving strategic objectives and proposing effective and appropriate solutions.

· Support the local sales teams, meet potential customers when necessary, and ensure a robust pipeline of opportunities.

· Manage relationships with (key) principals for the Lubricants & Energy segment and support the introduction of new principals/products to the markets together with the local sales teams.

· Measure activities across the region (incl. sales) to ensure that they are in line with business aims and propose remedial action where appropriate.

· Regional point of contact for assigned Principals for commercial (price, budget, customer inquiries, etc.) and technical questions.

· Regularly report IMCD regional performance (volume/product/country + key business opportunities).

· Participate in business reviews with the principal’s commercial and technical teams.

Sole Contributor for Sales and Development - Singapore

· Identifying key decision makers & develop strong relationship with customers to support retention and translate into new revenue opportunities, programs to retain and grow existing accounts.

· Ensure profitability of the business by achieving monthly sales targets & market share through direct selling & monitoring performance against targets and by securing business with new & existing customers. Develop organic growth with both existing and new customers. Manage adequately stocks adaptors (working capital) of the product line.

· Develop and implement segment-specific sales actions plan for the assigned markets to achieve order, revenue and margin projections through value-based solution selling. Lead and manage sales strategy formulation and execution for key accounts. Drive customized solutions manage and market opportunity pipeline.

· Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided to fulfil key customers' needs.

· Liaise with internal departments to maximize sales opportunities. Provide concise and adequate reporting and information-sharing on a regular basis. Maintain detailed customer profiling database and provide business analysis.

· Create network with local contacts at key potential new Principals to drive opportunities for growth.

· Report business activities, key projects, and competitive information to our principals on a regular basis. And ensure meeting the Principal’s targets and formulate strategy with the principals to achieve growth projection.

· Expedite solutions to customer problems and complaints to maximize satisfaction.

Supplier Expansion

· Work closely with the Principals and their Technical staff to pro-actively innovate and respond to market needs, implement improvement plans and solve problems. A key success factor of this job would be inter-personal skills and relationship building – both internally and externally.

· Drive regular reviews with existing key principals to ensure strategic alignment and constant mutual growth

· Lead supplier expansion initiatives including the acquisition of new suppliers or new products/regions/markets of existing suppliers to fill portfolio gaps in close collaboration with the Business Unit Managers and Business Groups

· Research and identifies new markets that fits into the growth strategy defined for SEA region

Digitalisation

· Establish a positive digitalization and support the implementation of tools like SalesForce, Einstein Analytics, MyIMCD as market leading B2B platform, Virtual visitor and a renewed IMCD website and/or other channels in close collaboration with the Digitalization manager

· Helps direct development of customer-facing web platforms and digital experiences.

Business Development Roles and Responsibilities in SEA

Reporting to and working closely with Regional Business Group Director of Lubricants & Energy to develop and implement sustainable profitable growth strategy that is suited for the industry, applicable to Southeast Asia market allowing IMCD to develop effective and efficient relation with suppliers and customers of the industry.

He/She will have responsibility to develop for IMCD in the subregion robust networks with various levels of suppliers of the industry to provide balanced product portfolio to supply to customers.

In this function, the Business Development Manager will work closely with Regional Technical, Regional Marketing focal points and Business Unit Managers of the business group to implement growth strategy and to manage special projects with key suppliers and key customers.

Requirements

· Degree in Chemical Engineering or equivalent

. At least 5 years of experience in Sales or Business Development in the chemical industry

. Very good communication and negotiation skills in English

· Strong persuasion and negotiation skills to manage principals

· Ability to manage technical and pre-sales projects

· High level inter-personal skills and intercultural sensitivity to develop strong business relationships

· Excellent skills to inspire, motivate and train commercial and technical employees located in dispersed locations

• Manage invoicing and payment collection process.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Address product inquiries and stock availability.
• Prepare proposals and update sales information.

Requirements:

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Formulate leasing strategy and review tenant mix
• Generate, identify prospects and secure new tenants
• Identify market trends, key insights and rethinking of marketing tools to lease out retail spaces
• Review and recommend lease proposals
• Negotiate new leases and renewals
• Maximize rental income and occupancy of the retail malls
• Prepare management report and yearly budget
• Manage and maintain good relationships with tenants

Requirements:

• Degree in Real Estate/Marketing/Business or equivalent
• 5 – 8 years’ of relevant experience in retail leasing
• Self-motivated, resourceful, service oriented and independent individual
• Good presentation, interpersonal and communication skills
• Good with report writing and data analysis
• Preferably specialized in Property/Real Estate or equivalent

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• At Fenergo, we believe that our employees deserve the best, which is why we offer a comprehensive benefits package that puts your health and well-being first. You and your loved ones will have access to medical, dental, and vision care, as well as life insurance coverage. We also provide an annual health screening to ensure you stay in tip-top shape.
• We value your work-life balance, which is why we offer a generous 23 days of annual leave, as well as three paid leave days for the end of the year.
• Our hybrid working policy and flexible hours allow you to work in a way that fits your lifestyle. Plus, if you need to work from home, we've got you covered with a work from home set up allowance.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

CORPORATE INFORMATION

TORAY INTERNATIONAL SINGAPORE PTE. LTD. (TISP) is one of the group companies of Toray Industries, Inc. (TORAY) in Japan. The business segments of TORAY Group include fibers & textiles, performance chemicals, carbon fiber composite materials, environment & engineering, and life science.

TISP was established with the purpose of carrying out the commercial activities of TORAY Group mainly in the ASEAN region and has a wide range of business from raw materials to final consumer goods. TISP is currently looking for a SALES MANAGER in charge of electronic and information materials.

ROLES & RESPONSIBILITIES

1. Role as Seller's Agent for electronic and information materials manufactured by TORAY Group. Responsibilities include:

(1.1) To increase profits by expanding sales of products produced by the Electronic & Information (E&I) Materials Division to the ASEAN region.

(1.2) To liaise with Toray HQ and Toray International HQ on policies to expand sales.

(1.3) To understand the features of our products, research the markets applicable to the products and develop new business leads.

(1.4) To establish a trusting relationship and maintain regular engagement with customers and other stakeholders to link to future business opportunities.

(1.5) To implement the action plan to build and strengthen business relationships with new customers in ASEAN regions.

2. Role as Trader of non-E&I products and services of TORAY Group materials and non-TORAY Group materials. Responsibilities include:

(2.1) To procure non-E&I products and services from TORAY Group and non-TORAY Group and sell to non-TORAY group.

(2.2) To search for suppliers, customers, and research market trends related to the products to develop new business leads and contribute to profit growth.

(2.3) To communicate with key stakeholders such as Toray HQ and Toray International HQ, to collect information and develop new business strategies.

REQUIREMENTS

Candidate must –

1. Possess at least a bachelor’s degree or equivalent.

2. Be fluent in English and Japanese for effective communication with our customers and our counterparts.

3. Have 10-15 years’ experience in sales dealing with materials related to semiconductor and electronic components industries.

4. Have advanced knowledge of semiconductor and electronic components industries, E&I products, suppliers, and logistics with the ability to accurately analyze market needs and trends.

5. Have excellent communication and negotiation skills in a multinational/multicultural environment, such as cooperation with stakeholders in ASEAN and Japan.

6. Have experience in risk management.

7. Prepare monthly reports in both English and Japanese for sales, activity, and market information for internal stakeholders.

8. Respond to the queries and requests from Toray HQ.

9. Be competent in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint to prepare and deliver presentations to both internal and external stakeholders.

10. Be willing to travel within ASEAN region such as Malaysia, Philippines, Thailand, and Vietnam.

11. Have a strong will and drive to grow and strengthen the business network in a rapidly changing environment.

12. Have deep commitment to achieve the team's goals, with enthusiasm to develop his or her subordinate’s ability.

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 to 8 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 1 year of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Role Purpose:

The Money Movement Solutions team (MMS) at Visa is where innovation meets global money movement. Comprising of three cutting-edge products – Visa Direct, Visa Cross-Border Solutions and B2B Connect – MMS redefines the landscape of global financial transactions. These products and services are typically aimed at financial institutions, financial technology providers (FinTechs), remitters and foreign exchange businesses, across a multitude of movement movement flows such as B2B trade payments, P2P remittance transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The Strategy, Business Planning & Operations function for Visa Money Movement Asia-Pacific is accountable for the development and execution of the functional strategy, the target setting and aggregate view of the sales metrics across the region and for operating on behalf of the Head of Visa Money Movement Asia-Pacific, to ensure the team meets or exceeds its financial and scorecard goals. The individual will contribute to the Strategy, Business Planning & Operations for Visa Money Movement across Asia Pacific. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Responsibilities: 

What we expect of you, day to day:

Strategy:

• Support VP, Visa Money Movement Asia Pacific and the Strategy, Business Planning & Operations function in developing and driving the regional MMS strategy, key strategic initiatives, and plans in support of regional business growth and objectives.
• Collaborate and work with Visa Global and Asia Pacific stakeholders in ensuring that the major roadmap milestones and objectives are met.

Business Operations:

• Develop effective tracking mechanism that monitors and progress team towards these targets and objectives.
• Drive effective leadership and operations through management of key business processes, including coordination of financial forecasting and revenue management.
• Collaborate and coordinate with wider Visa teams in ensuring that program and project artefacts are up to date and ensuring that regional stakeholders have the resources to support Visa Money Movement business and initiatives across the region.

Governance:

• Support and drive the definition and implementation of key functional governance e.g., functional leadership meetings, executive reporting, and business objective reviews. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re looking for a Due Diligence Agent to join our Global Business team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

Our Due Diligence (Global Business) team is looking for a Team Lead in Singapore This role is a unique opportunity to have an impact on Wise’s mission, develop a high performing verification team and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

Your mission will be to develop a high performing verification team, to learn more about the compliance world, to improve the sometimes frustrating verification process for our customers, and to help millions more potential customers save money by using Wise!

The role as a Due Diligence Team Lead gives you the opportunity to:

• Develop a strong verification team and support agents on their personal growth path by scheduling, interviewing, hiring, organising team events.

• Help team members to understand their role in the mission through coaching, challenge or mediating debates, manage team’s resources and their relevant skills.

• Build connections between team members as well as cross-team and facilitate collaboration. Identify new collaboration needs on the team level.

• Owner of the team's entertainment budget. Keeping it up to date, syncing it with the rest of the leads in the group + Senior Leads.

• Help the team develop and measure KPIs for success while planning team capacity and focusing on customer experience.

• Increase the efficiency of the verification team while balancing the health and productivity of your agents.

• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base.

• Be accountable for quality assurance of verification performed, making decisions within our policy framework, and working with compliance to evolve both our policies and processes.

• Manage the training of the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime.

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of recommendations and policies.

• Work with product teams, customer operations, and across compliance to manage operational impact of changes and drive initiatives to improve the customer experience, increase automation or improve operational efficiencies.

• Represent the policies, processes, and auditable verification work to regulators and auditors.

The HR Business Partner oversees the Human Resource processes.  Responsible for all prominent areas of recruitment and selection, employee development and retention, employee relations and enhancement of HR policies and procedures. Strong knowledge of local employment law and other relevant regulations to ensure compliance and update the internal processes.

Responsibilities:

• Understand resource needs and responsible for recruitment and selection
• Responsible for Work Pass Administration and Process
• Liaison with MOM and establish reputable relationship
• Complete new hire pre-onboarding paperwork and deliver onboarding program
• Complete Payroll Sheet for Payroll Serve                                    
• Maintain full employee database in Viewpoint and personnel folders              
• Responsible for Government Paid Leave claims processes
• Support learning & development initiatives and participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Build relationship and establish rapport with all levels
•  Ability to identify human issues and handling them closely with HR Manager
•  Embrace Fortis values, culture and set the example
• ·Assists international employees with expatriate assignments and related HR matter
• Participate in employee engagement and teambuilding events to improve work relationships, build morale, increase productivity and retention. 
• Performs other related duties as assigned

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

About the job
Reporting to the Local Marketing and Communication Manager, you will support and coordinate the local marketing and communication efforts in the main market area (MMA). 

Your assignment
You will be a part of our Local Marketing & Communication team and your responsibilities include:

• Understand customer profile and behaviour research
• Participate in marketing brainstorming sessions
• Assist in the creation of content and graphics for communication channels
• Event coordination and implementation
• Carry out administrative and operations-related tasks as required
• Be involved in the development of various plans that support the initiatives of our Singapore Local Marketing & Communication team.
• Responsible for overall management of the Stores’ internal communication channels, including digital signage, notice boards, Yammer, IKANO One Intranet and Store content. Work with matrix in Service Office Corporate Communication Team. Own the channels and collaborate with other stakeholders to motivate participation and secure best practices.

Your profile

• Highly independent, fast-learner, and requires minimal supervision
• An appetite for learning more about the IKEA brand and business and gain experience in marketing and/or communication
• Excellent time and task management skills
• Excellent verbal and written communication skills
• Excellent people engagement skills
• Proficient in Adobe Illustrator and Photoshop
• Able to work for at least 4 months

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the liaison to the region for marketing, advocacy, and thought leadership, the Regional Marketing and Communications Manager, will work closely with the MarCom team leaders, regional heads, managing director, and product and sales teams to provide global and regional marketing support.

How you will Contribute:

• Marketing Promotions: Develops, executes, and measures success of marketing promotion plans, activities, and budgets to support revenue goals. Develop and execute global and regional campaigns, including digital advertising, email marketing, SEO/SEM, content marketing, social media sharing, membership platform promotions, and regional sales outreach support aligned with localized language and platform needs. 

• Member Communications: Facilitates with MarCom team leaders on global and regional communications to develop personalized messaging for all channels based on member segment, role, interests, and region and to streamline communications, increase engagement rates, and drive Calls to Action (CTAs). 

• Lead Generation and Contact Management: Coordinates with sales and membership teams on standardized global processes for generating and managing leads and updating the AACSB contact database. Monitors email metrics and manages email delivery system for optimal performance. Documents and streamlines journey maps to shorten sales cycles and automates database updates in collaboration with IT. 

• Sales Support: Provides sales support tools and templates for each stage of the sales and engagement funnel, including presentations, emails, fact sheets, website landing pages, and product information pages.  

• Market/Member Feedback: Participates in regional events, to share key news about AACSB and facilitates feedback from the field to inform internal stakeholders.  

• Event Support: Collaborates with the regional heads and advocacy teams on managing the master event schedule and budget where AACSB is a presenter, exhibitor, or sponsor. Serves as onsite support for AACSB learning and development, member outreach, and advocacy events as required, including social media coverage and media relations support. 

• Fluency in the English language  

• Moderate international travel required (10%) 

• Five (5) years marketing, communications, and related experience, with two (2) years experience independently managing large projects.  

• Bachelor's degree required 

• Demonstrated, successful experience with implementing successful regionalized marketing strategies and campaigns for a global organization 

• Excellent written and verbal communication and interpersonal skills to engage effectively with a wide range of stakeholders 

• Proficiency in digital marketing tools and platforms, including email marketing, design including Adobe Suite, CRM, marketing automation, digital advertising, social media marketing, and Google analytics 

• Ability to work under pressure, manage multiple projects simultaneously, and drive campaign ROI 

Preferred Qualifications:

• Master’s degree  

• International experience in higher education or business education 

• Bi-lingual (Chinese) 

Why join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

AACSB offers a competitive benefit package.

Job Description:

• Processing of Corporate action events and asset transfer
• Ensure timely and accurate processing of corporate action events and dividend payments for all markets
• Close monitoring of Share transfer and Corporate action event timeline
• Lead projects and coordinate system testing till implementation
• Processing of scripless conversion request and share transfers
• Liaise with both internal and external stakeholders
• Comply with all procedures and ensure proper documentation
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Other ad-hoc duties/ projects as assigned

Requirements:

• Diploma/Degree in any field
• Open to Fresh Graduates
• Demonstrates excellent verbal and written communication skills
• Proficient in Advanced Microsoft Excel (VBA, Macro), Words, PowerPoint
• Possess critical thinking and problem solving skills
• Able to commit 1 year

WE ARE OPEN! JOIN OUR GROWING TEAM!

We're not just another outsourced events and sales company; we're innovators who tackle everyday challenges with creativity. As we expand globally, we're on the lookout for talented individuals like you to join us on our journey and become industry leaders.

Why choose us?

1. Career Development

• We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement

2. Travel Opportunities ✈

• We encourage collaboration among our offices and teams worldwide. As a result, team members may have opportunities to work on projects that involve travel to other cities or countries, fostering a deeper understanding of diverse cultures and business practices

3. Personal Growth

• We offer a wide range of learning and development opportunities, including workshops, training sessions, and mentorship programs. We believe that growth happens when we push our boundaries

Why you'll love it here:

• Dynamic Team Environment: We value teamwork, fun, and a cohesive working environment that sparks creativity.
• Progression Opportunities: We're committed to helping individuals grow both personally and professionally, providing a platform for advancing your career.
• International Exposure: Connect with teams worldwide and broaden your horizons through cross-border learning.

Who are we looking for?

• A growth mindset – the belief that abilities and intelligence can be developed through dedication and hard work
• Team members with the attitude that is more likely to share knowledge, seek guidance from others, and contribute to a supportive and knowledge-sharing culture within the organization

Interested in being a part of our dynamic team? Apply today and be ready to elevate your career to new heights!

Singaporean Only!

Contact Pei Qi @91390755

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is seeking a Senior Franchise Business Managerto manage, develop and grow our Franchise Partners and advance our ambition to be the global franchisor of choice in Coffee & Tea. You will transform the way we engage with our Franchise Partners, to systematize and have better visibility and structure.

Key Responsibilities

In collaboration with a cross-functional team including Operations & Training, Marketing, Finance, Supply Chain and HR, you will:

• Build trust and strong relationships with Franchise Partners through continuous engagement and performance monitoring to advance our shared goals
• Establish operating rhythms starting with annual business planning, quarterly business reviews, monthly reporting and operational audits to uncover and execute on areas of opportunity
• Assist with the development and implementation of Franchisee-specific business plans and budgets
• Interpret business performance reports, benchmark and suggest corrective actions where necessary
• Protect Brand integrity via implementation and measurement of Standard Operating Procedures
• Identify and communicate formal training needs to the training department for training intervention
• Monitor and feedback information about competitor activity within his/her region
• Identify in-store training needs and implement (OTJ) on the job training interventions and coaching
• Collaborate with Marketing Business Partner to influence and support Franchise marketing strategies and implementation of national marketing campaigns. Enforce correct use of all supporting elements i.e. point of sale, premiums etc.

Your Ingredients

• Degree/Advanced/Higher/Graduate Degree in related field
• Experience in progressively responsible roles, including 5+ years with a well- established food industry/QSR company, preferably coffee & tea
• Experience with multi-unit retail and international franchise, preferably with market entries
• Financial and business acumen: demonstrated ability to uncover and exploit opportunities to optimize operations and profitability
• Strong understanding of operations and logistics, particularly as they relate to execution of marketing programs (retail, food & beverage and franchise experience a plus)
• International business background and experience working across cultures
• Growth mindset
• Approaches issues and opportunities in a collaborative but independent manner
• International travel when required

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives:

· FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.

· RESPECT - We are inclusive and honour each other’s values, opinions and diversity.

· OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.

· TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.

· HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

Do you thrive on exceeding goals? Are you passionate about building a successful sales career? If so, we want to hear from you! We're looking for a driven Business Development Manager to join our team.

What we do

Work often takes you out of the office - so shouldn't your work transactions be able to go with you?

Recently awarded the Top 10 Singapore Startups 2023, Octomate is a one-stop workforce management fintech that enables workers to process leave, claims, timesheets, and get paid instantly on the go. It serves world-class brand names from different industries from logistics, FMCGs, oil and gas to staffing and manufacturing.

Responsibilities:

• Identifying, connecting, and engaging with potential customers in mid-market segments
• Develop and execute sales strategy for effective penetration of the Southeast Asian market. Proactively generate leads and maintain a robust sales pipeline through strategic networking.
• Actively pursuing new business opportunities and building relationships with key decision-makers.
• Develop a deep understanding of our workforce management fintech solution to tailor it to each client's specific needs.
• Closing sales deals, exceeding monthly and quarterly targets, and negotiating terms effectively.
• Stay ahead of the curve by keeping up-to-date on industry trends, competitor activity, and market developments to refine your sales approach.
• Maintain meticulous records of sales activities, leads, and opportunities. Deliver insightful reports and forecasts to guide sales strategies.

Ideal Candidate:

• Possess a Bachelor's Degree in Business Administration, or a relevant field.
• Have at least 3 years of experience in B2B Sales within SaaS or IT services companies.
• Demonstrate a history of exceeding sales goals and achieving outstanding results.
• Think strategically and solve problems with resourcefulness.
• Possess a deep understanding of SaaS solutions and a proven track record of success in selling them.
• Be highly goal-oriented and thrive in a fast-paced environment.

Fuel your growth in a high-flying B2B SaaS startup:

• Join our dynamic team and be part of a company on the rise.
• Opportunity to drive enterprise sales within the mid-market segment.
• Enjoy exceptional opportunities for career progression in a rapidly expanding company.

*We regret to inform only shortlisted candidates will be notified

Responsibilities:

· Promote jewellery products and our services to walk-in customers

· Attend to customers' enquiries, order processing and provide after-sales support

· Apply excellent customer service skills, and basic negotiation skills when serving customers

· Responsive to customers’ needs with initiative and to ensure customer satisfaction

· Ensure merchandise and displays are consistently well-presented

· Basic cashiering and housekeeping duties

· Stock replenishment and stock-taking

· Other ad-hoc duties assigned

Requirements:

· Service-oriented with strong interpersonal skills

· Dynamic, proactive and sales-driven

· Team player with a positive working attitude

· Basic PC data entry skills (Microsoft Word & Excel)

· Good spoken English and Mandarin to speak to clients from multilingual environments

· Candidate with experience in retail or jewellery sales skills is an added advantage.

· Able to work 8 days per month, retail hours, and public holidays

· SINGAPORE CITIZEN only.

Responsibilities

• Exemplify professionalism through proper grooming, conduct, and effective presentation of hotel or serviced residence product and services.
• Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
• Demonstrate proficiency in the sales process, building rapport, asking open questions, following up, managing expectations, addressing conflicts, overcoming objections, closing deals and obtaining post-feedback.
• Identify and pursue new sales leads and prospects to grow account/ client base.
• Nurture and strengthen relationships with existing clients to foster loyalty.
• Promptly handle leads, inquiries and provide suitable solutions to clients.
• Utilize various company systems and sales tools diligently including property management systems, customer relationship management systems, and booker loyalty.
• Collaborate with the Operations team to ensure exceptional guest experiences.
• Collaborate with Revenue Management team to optimize hotel / serviced residence rates.
• Attend client events and provide assistance as needed.
• Ensure timely responses and communication with clients.
• Gather and provide publicly available market information to stay informed.
• Regularly update superiors and the team on activities and market information.
• Achieve monthly sales targets to meet overall cluster budget.
• Promote and enroll clients in the booker loyalty program.
• Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
• Adhere to statutory regulations and internal guidelines/ SOPs.
• Follow up with clients whose payments are outstanding and long overdue.
• Participate in adhoc or promotional client and hotel/ serviced residence activities.
• Assume any other assigned duties by superiors diligently and professionally.

Requirements

• Diploma or Degree in Sales and Marketing
• At least 3 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment

Primary Function of Position

The Senior Analyst works closely with marketing and sales leadership to perform detailed analyses for the commercial organization and proactively provides strategic insights and guidance to senior executives. There is significant interaction with commercial executives as well as cross-functional work across commercial finance, training, marketing, and our Asia sales operations teams. This is a highly analytical role involving the manipulation of large data sets, requires a keen understanding of sales and marketing concepts, and the ability to communicate and develop meaningful work relationships with multiple executive business partners.

Essential Job Duties

• Serve as a business consultant for Asia Marketing and Sales leadership
• Develop models and dashboards to track new product launches and the impact of marketing programs and initiatives
• Develop, articulate, and defend analytical positions
• Support customer data capture and analytics for major marketing tradeshows and events
• Provide detailed and actionable analysis to the marketing and sales organizations to drive performance
• Provide analytics and ROI around peer-to-peer learning initiatives, including surgeons who perform case observations, proctoring events, and mentor/epicenter sites
• Develop tools and dashboards that highlight opportunity and enable our capital sales team to more effectively sell da Vinci technology
• Participate with cross functional-teams to investigate and resolve operational issues
• Provide early insights regarding market trends and the resultant strategic/business model impact Utilize SQL and Tableau to query CRM, Customer Service, and Finance databases
• Work with Executive commercial leadership to develop board-level presentation materials
• Use analytical skills to verify or dispel anecdotal insights