Total 5 customer service job vacancies in Transportation / Logistics category in Singapore

Working Location: Airline Road

Responsibilities:

• Coordinate with Customer Service and Warehouse on operation matters
• Process Shipping Document and execute AWBs
• Ensure accurate input of dimension, weight, rates, and other data into system
• Perform check and verification of compliance for DG and Temperature Control cargo
• Send pre-alerts to overseas destination Monitor consol cut-off and cargo lodge in time for urgent shipment

Requirements:

• Good in MS Office – word, excel, PowerPoint
• Able to work in teams & as well as with air operation teams.
• Self-motivator that promotes teamwork among co-workers and willing to learn attitude
• Able to work overtime if require.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Working Location: Airline Road

Responsibilities:

• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients', help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement
• Perform other job duties as per requested

Requirements:

• Good in MS Office – word, excel, PowerPoint
• Able to work in teams & as well as with air operation teams.
• Self-motivator that promotes teamwork among co-workers and willing to learn attitude
• Able to work overtime if require.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Responsibilities:

• Responsible for daily customer service operations.
• Work closely with Company Airfreight department to streamline processes and reduce wastage.
• Responsible for new business implementation.
• Understand customer requirements and take lead for business implementation.
• Promotes a continuous learning culture and partner with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain operations excellence.
• Responsible for team’s yearly appraisal.
• Maintain of team’s training records.

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain Management or related discipline
• Minimum 3 years relevant of Customer Service experience in Air Freight
• Experience in managing a team
• Strong Export Airfreight Customer fronting/engagement experience preferred.
• Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Responsibilities:

• Monitor and receive import & export pre-alerts from oversea offices or agent, check for the ETA date upon receive documents;
• Perform mapping & verify documents in the system once confirm, notify export team if there are any transshipment cargo for loading in our own consolidation container;
• Work closely with warehouse/vendor for trucking and unstuffing;
• Arrange for payment based on carrier billing and declaration of clearance permit (if required);
• Handover local discharge shipment together with the DO and BL for local clearance process to Operations Team;
• Update import origin offices the transshipment cargo connecting vessel details;
• Place booking with co-loader for those shipments that we are not forming our own consolidation;
• Together submit to the co-loader the necessary documentation and pre-alert destination offices once ready;
• Perform Profit & Loss analysis for import containers and send out/take in the billing from/to offices;
• Close file within the timeframe given in SOP.

Requirement:

• Must have LCL or consolidation experience
• At least 1 year of relevant working experience in LCL shipments handling
• Experience in managing sea import/export
• Possess TradeNet knowledge
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Responsibilities:

• Responsible to co-ordinate with internal and external customers to arrange collection.
• Liase with carriers and co-loader to get most competitive rates and book shipments.
• Plan with vendor to arrange collection
• Provide instruction to Air Freight operation team with complete information for execution as well as cost information
• In case of offload or flight delay to liase with carrier and co-loader to investigate root cause.
• To verify vendor invoices for shipments arranged.
• Provide weekly and monthly reports to customers and account managers, when required
• Support the team to ensure fast and accurate responses for pricing / quotations for both internal departments and overseas stations as well as clients.
• Respond timely to client pricing requests
• Coordinate tenders and RFQ’s for all Air- freight products when assigned.
• Obtain pricing from carriers, co-loaders and internal network (product teams, overseas stations) in order to provide a solution and pricing to clients as per request
• Maintain strong relationships with carriers and co-loaders
  Act as a resource for all Air- freight enquiries for company
  Other duties as assigned
  

Requirements:

• Minimum 1 to 2 years working experience in Air-freight Pricing / Air
• Procurement / Customer Service in freight forwarding or airline industry
• Dangerous Goods certified or with DG knowledge will be an advantage
• Proficient in Microsoft Office (Excel, Powerpoint )
• Experience in negotiating and managing relationships with carriers and co-loaders
• Ability to engage with various internal and external stakeholders

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to xinyuan.tan(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883