As the Supply Chain Manager, your primary responsibility is to oversees the supply chain process, ensuring efficient and effective planning, distribution and returns of products. You will work closely with the procurement and commercial team to drive supply and demand management to optimize inventory turnover. You will also manage the end-to-end logistics and warehousing to ensure operational excellence with continuous optimization of cost.
DUTIES & RESPONSIBILITIES
Supply & Demand:
•Establish and drive demand management process with cross-functional teams to continuously improving forecast accuracy and to optimize inventory turnover
•Lead and drive healthy inventory with commercial and retail teams to boost sales and reduce stock obsolescence
•Manage end-to-end demand and supply planning activities to reduce lead time, variability and disruption in the end-to-end Supply Chain
•Collaborate with commercial, retail and finance leader to understand business needs and requirement to support business growth
•Oversee sales support team to improve operational process for non-retail sales and to ensure on-time delivery
•Support new countries (e.g. Indonesia) on stocks import from Singapore and liaise on documentation, shipping timeline, vendor communication
•Lead initiatives to achieve optimal inventory turnover in order reduce working capital requirements and external warehousing costs
Logistics & Warehouse:
•Plan, direct, and control all inbound to outbound logistic operations, from receiving, picking, transportation, and warehouse to distribution
•Liaise with logistics service provide/forwarders and vendor/suppliers on delivery dates and delivery mode
•Manage and measure import/export logistics and operation flow to drive continuous improvement for cost/quality and to achieve supply agility and stability
•Ensure smooth operation of import & export, ensure the compliance of importing/exporting regulations in different market
•Oversee Warehouse Manager in warehouse management (operations, storage & capacity) to support retail, e-commerce wholesale, corporate and export sales
•Ensure stock/inventory accuracy including enforcing cycle count/stock check and investigation on stock discrepancy
•Set up standards and processes to ensure products are stored, handled, and distributed to customers and retail outlets, ensuring on-time delivery
•Establish KPIs to effectively manage and measure the performance of logistics and warehouse operation and to ensure operational excellence with continuous cost optimization
Inventory Management & Audit:
•Oversee Inventory Team on accurate inventory processing including timely month-end closing and manage inventory costing including landed cost input
•Develop and execute inventory policies to ensure stock availability, optimize inventory turnover and minimize inventory obsolete
•Manage and improve defective/product claims processing to reduce lead time and manage customer expectations
•Lead stock audit (for warehouse & outlets) and processes to ensure stock integrity including investigation on stocks discrepancy
•Prepare inventory processing reports to monitor performance and detect irregularities Budget Management & Performance Monitoring:
•Take ownership of the P&L and budget for all non-retail sales initiatives
•Establish key performance indicators (KPIs) and regularly monitor business development activities against budget and forecast
•Prepare and present comprehensive reports on business development initiatives, successes, and challenges
Team Leadership & Stakeholder Management:
•Manage and coach team managers and members in day-to-day task and execution and building a talent pipeline for regional growth
•Work closely with other Head of Departments, promoting creativity and collaboration. Coordinate with other departments to ensure alignment with overall company goals
Operation Systems & Processes:
•Manage end-to-end supply chain workflows and monitor adherence to SOPs
•Lead and implement new SOPs and systems to elevate work processes and efficiency
•Conduct process performance monitoring, reporting, analysis and work closely with related departments to ensure efficiency
REQUIREMENT:
•Degree holder, preferred graduated in supply chain management or related disciplines
•At least 10 years of relevant experience, preferably from FMCG environment, with 3 years or above in managerial capacity preferred
•Familiar with WMS, X-Enterprise and experienced with Oracle Enterprise systems
•Good command of both written and spoken English
•Good business acumen to optimize supply chain value-chain to deliver business goals
•Process orientated and passionate to problem solving and dare to challenge the norm to drive positive changes
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