We are looking for customer service executive who are willing to learn how to assess a medical claim. Training will be provided.

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in insurance industry

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Qualifications

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI

Job Description

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

Qualifications

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

Job Description

o Perform daily transactions such as posting of journal entries, perform reconciliations, prepare audit schedules

o Manage financial reporting activities in accordance with the organisation's accounting policy and procedures as well as International Financial Reporting Standards.

o Manage and upkeep good internal controls relating to the integrity of data for financial reporting.

o Preparation of monthly general ledger related journals, bank reconciliation clearing and related schedules, and intercompany billing and invoices.

o Preparation of monthly management accounts, including schedules reconciliation, variance analysis and cashflow forecasts.

o Ensure timely and accurate month end closing process, including Group submission.

o Liaise with various stakeholders on necessary operational matters e.g. tax/treasury/operations.

o Preparation of documentations for treasury related transactions e.g. loans drawdown, covenants monitoring and reporting.

o Liaise and support audit requirements (internal/external audits/PCAOB etc).

o Support annual budget & forecast processes.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with Singapore Chartered Accountant Qualification

o At least 5-7 years of relevant working experience

o Experience with general ledger shared services function and SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel

o Meticulous and organized. o Good communication and interpersonal skills

o Self-motivated, driven, and independent learner

Job Description

o Perform daily transactions such as posting of journal entries, perform reconciliations, prepare audit schedules

o Manage financial reporting activities in accordance with the organisation's accounting policy and procedures as well as International Financial Reporting Standards.

o Manage and upkeep good internal controls relating to the integrity of data for financial reporting.

o Preparation of monthly general ledger related journals, bank reconciliation clearing and related schedules, and intercompany billing and invoices.

o Preparation of monthly management accounts, including schedules reconciliation, variance analysis and cashflow forecasts.

o Ensure timely and accurate month end closing process, including Group submission.

o Liaise with various stakeholders on necessary operational matters e.g. tax/treasury/operations.

o Preparation of documentations for treasury related transactions e.g. loans drawdown, covenants monitoring and reporting.

o Liaise and support audit requirements (internal/external audits/PCAOB etc).

o Support annual budget & forecast processes.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with Singapore Chartered Accountant Qualification

o At least 4 years of relevant working experience

o Experience with general ledger shared services function and SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel

o Meticulous and organized. o Good communication and interpersonal skills

o Self-motivated, driven, and independent learner

Senior Manager, Bancassurance

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Requirements

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI
• At least 5 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services.

Experience in managing insurance programs, affinity products or service programs.

STT – AM, Finance (SEA) FP&A

Key Duties and Responsibilities

As the Assistant Manager, Finance, you will be supporting the FP&A function for Southeast Asia (SEA) with operations in 6 regions. Scope includes financial planning, budgeting, forecasting, performance analysis and business partnering.

o Preparation of accurate and timely financial reports, including quarterly forecast and annual budgeting by maintaining and expanding upon excel budget models (including overall P&L, balance sheet, cash flow analysis, working capital analysis, business highlights etc).

o Analyse and prepare periodic reporting, including group submissions, reports, flash results and meeting materials, and any other ad hoc reporting requirements.

o Provide analysis and deliver insights that links financial reports to business strategies and process improvements.

o Track and monitor actual KPIs and financial performance against budget / forecast and identify areas of opportunities and work cross-functionally to drive improvements.

o Collaborate and liase with cross-functional

teams to promote understanding of business developments and performances, and to support strategic decision making.

o Conduct ad-hoc analysis and involvement in special projects as required, providing timely and insightful recommendations to address specific business needs.

o Any other tasks as assigned.

Requirements

o Degree in Accounting or Finance

o At least 4 -5 years of relevant working experience, with minimum of 2 years of Big 4 and FP&A experience.

o Strong proficiency in financial modelling, data analysis and reporting tools (e.g. Excel, PowerPoint, ERP systems).

o Exposure in the Data Centre industry would be advantageous.

o Meticulous, detail-oriented and organized.

o Strong interpersonal and communication skills, with the ability to collaborate effectively with crossfunctional teams.

o Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.

o Familiarity with SAP S/4 Hana is a plus.

Position Summary

The Technical Reinsurance Officer is responsible for coordinating all placement support activities of the account while personally contributing to the creation, review and assessment of data, related activities, and light analysis.

Provides support to the placement team members either onsite and/or remotely on assigned accounts. This role prompts and monitors key activities and tasks throughout the reinsurance placement in order to promote complete and timely compliance with quality and regulatory- driven processes and procedures in accordance with the guidelines.

Liaise with other team members internally to facilitate efficient and effective pre-placement, placement and post-placement activities and services to Brokers and Clients.

Key Responsibilities:

• Prepare, track, and monitor receipt of placement slips in accordance with initial submission and final terms.

• Implement the company’s formal quality management process related to facultative reinsurance slips including verifying the completeness and content of the slip.

• Review client data submitted during the placement/renewal process for accuracy and consistency.

• Creation of Folders and maintain all relevant documents related to each account in the shared folder (Dropbox).

• Review placement slips to ensure they are consistent and accurately reflect binding agreement, or terms negotiated on behalf of clients and reinsurers.

• Ensure that Reinsurance slips are signed by participating reinsurers and counter-signed by insurer/cedent on a timely basis.

• Prepare a consolidated monthly report of quality review findings along with recommendations to Executive management.

• Preparing financial closing / debit notes.

• Clear/ follow-up pending subjectivities and other requirements required by the reinsurers.

• Perform other job-related duties as assigned.

Knowledge and Key Skills

• Strong computer skills for using Microsoft Office applications (Excel and Word).

• Strong interpersonal skills for establishing and maintaining good internal relationships and interactions with clients and reinsurers.

• Strong verbal and writing skills for internal and external communications with clients, reinsurers, Internal colleagues at various levels.

• Strong ability to prioritize workload according to volume, urgency, etc.

• Strong organizational skills and the ability to pay attention to detail and multi-task.

• Good problem-solving skills to identify problems and to begin to formulate resolutions and recognize when to escalate to manager.

• Demonstrate commitment to clients and help them address issues proactively.

Key Responsibilities:

• • Manage submission management system including the entire lifecycle of new accounts, renewals, and their corresponding endorsements.

• Implement the company’s formal quality management process related to facultative reinsurance slips including verifying the completeness and content of the slip.

• Monitor and follow-up cedent company compliance with Reinsurance Slip subjectivities and conditions through the subjectivity tracker.

• Ensure that Reinsurance slips are signed by participating reinsurers and counter-signed by insurer/cedent on a timely basis.

• Maintain a systematic process to track compliance.

• Ensure compliance with the reinsurance slip checklist and quality assurance program.

• Report instantly reinsurance slip quality standard deviations to respective teams and Executive management.

• Prepare a consolidated monthly reports of quality review findings along with recommendations to Executive management.

• Contribute to the improvement of the company’s quality review procedures.

Key Skills:

• Strong attention to details and a keen sense of accuracy in the data processing task.

• Excellent organizational skills with the ability to manage and prioritize own workload whilst adhering to tight and pressing deadlines.

• Ability to learn and adapt quickly, and to thrive in a high-pressure environment.

• Ability to work on own initiative as well as being a team player.

• Can easily learn and manage systems and applications used by the company.

• 3 to 5 years of commercial insurance, preferably reinsurance broking experience.

• Good written and oral communication skills.

• Good knowledge of Excel.

• Ability in producing management reports and data analysis.

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

Job Description & Requirements

Key Duties and Responsibilities

As the Assistant Manager, EHS, you will be representing company in managing and overseeing all EHS related matters for construction, addition and alteration (A&A) and customer fit-out projects to ensure all legal and company EHS requirements are fulfilled. Additionally, you will also support country EHS manager in the management of operational EHS at the data centres.

· Manage and maintain full oversight of construction, A&A and customer fit-out projects to ensure company’s Group Minimum Standards (GMS) and any other

related company EHS standards and requirements, relevant statutory obligations and regulatory requirements, codes, and laws, are implemented, efficiently managed, and maintained throughout the duration of each project.

· Work in conjunction with the Contractor site management team to ensure the Project Safety Management System is implemented for construction and A&A projects.

· Conduct 6-monthly compliance audits for construction and A&A projects, prepare audit report and follow up on the findings with relevant stakeholders till closure.

· Attend daily Construction / A&A Project Coordination meetings led by Contractor Project Manager to ensure all safety matters are addressed for the activities scheduled.

· Collect and prepare monthly safety report for construction and A&A projects including required EHS metrics for data consolidation, e.g., man-hours worked, leading & lagging indicators, safety compliance status any other required information, etc.

· Work closely with and provide support to the Singapore Data Centre Operations Project Team and General Contractor in ensuring work activities are adequately planned and executed safely and in full compliance to applicable legal and company EHS requirements.

· Review and provide constructive input on projects as well as operational data centre related high-risk work processes and their relevant safety documents (e.g. risks assessments, safe work procedures, worker competencies, equipment licenses, etc); including the oversight of high-risk work execution (May occur on weekends / after office hours).

· Oversee all safety incidents or near misses that occur for projects and operational data centres to ensure they are duly reported and investigated in conformance with company Incident Management standards.

· Review injury/incident reports and investigations for completeness. In cases where dangerous occurrences or incidents with major injuries have occurred, to assist with onsite investigations within short notice.

· Perform regular EHS assurance walkdowns, task observations and inspections for project and operational data centre related activities; prepare findings report and follow up on actions till closure.

· Attend all essential project and operational data centre related EHS meetings / reviews and prepare meeting minutes as directed by the Country EHS Manager.

· Assist the Country EHS Manager in ISO45001 / BizSafe audits and certifications.

· Plan, develop and execute EHS programs, procedures and awareness activities for the Singapore data centres.

· Support any other EHS activities, initiatives and tasks as assigned by the Country EHS Manager for both projects and operational data centres.

Requirements

· Bachelor’s Degree/ Tertiary Level Qualification in Engineering or related fields.

· Minimum 8 years of EHS management experience in Construction / Addition & Alteration type of works (post WSHO registration), with at least 2 years of experience in managing EHS in operations.

· Have operational safety management and program development experience.

· Data centre, facility management or manufacturing related EHS experience is an added advantage.

· Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).

· Registered Environmental Control Officer (ECO) with the National Environment Agency (NEA), is preferred.

· Excellent communication and people skills.

· Good problem solving and analytical skills.

· Strong EHS technical knowledge and proficient in Microsoft Office.

• 6 months contract (renewable 6 months)
• End of contract bonus available

Job Description

o Perform daily transactions such as posting of journal entries, perform reconciliations, prepare audit schedules

o Manage financial reporting activities in accordance with the organisation's accounting policy and procedures as well as International Financial Reporting Standards.

o Manage and upkeep good internal controls relating to the integrity of data for financial reporting.

o Preparation of monthly general ledger related journals, bank reconciliation clearing and related schedules, and intercompany billing and invoices.

o Preparation of monthly management accounts, including schedules reconciliation, variance analysis and cashflow forecasts.

o Ensure timely and accurate month end closing process, including Group submission.

o Liaise with various stakeholders on necessary operational matters e.g. tax/treasury/operations.

o Preparation of documentations for treasury related transactions e.g. loans drawdown, covenants monitoring and reporting.

o Liaise and support audit requirements (internal/external audits/PCAOB etc).

o Support annual budget & forecast processes.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with Singapore Chartered Accountant Qualification

o At least 4-7 years of relevant working experience

o Experience with general ledger shared services function and SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel

o Meticulous and organized. o Good communication and interpersonal skills

o Self-motivated, driven, and independent learner

STT – Assistant Manager (GL)

As the Assistant Manager, Finance (General Ledger), you will be supporting the general ledger shared services accounting, management accounts and reporting function for Southeast Asia region.

o Perform daily transactions such as posting of journal entries, perform reconciliations, prepare audit schedules

o Manage financial reporting activities in accordance with the organisation's accounting policy and procedures as well as International Financial Reporting Standards.

o Manage and upkeep good internal controls relating to the integrity of data for financial reporting.

o Preparation of monthly general ledger related journals, bank reconciliation clearing and related schedules, and intercompany billing and invoices.

o Preparation of monthly management accounts, including schedules reconciliation, variance analysis and cashflow forecasts.

o Ensure timely and accurate month end closing process, including Group submission.

o Liaise with various stakeholders on necessary operational matters e.g. tax/treasury/operations.

o Preparation of documentations for treasury related transactions e.g. loans drawdown, covenants monitoring and reporting.

o Liaise and support audit requirements (internal/external audits/PCAOB etc).

o Support annual budget & forecast processes.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with Singapore Chartered Accountant Qualification

o At least 4-7 years of relevant working experience

o Audit experience in Big 4 preferred

o Experience with general ledger shared services function and SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel

o Meticulous and organized. o Good communication and interpersonal skills

o Self-motivated, driven, and independent learner

Key Duties and Responsibilities

As the Assistant Manager, Finance, you will be supporting the FP&A function for Southeast Asia (SEA) with operations in 6 regions. Scope includes financial planning, budgeting, forecasting, performance analysis and business partnering.

• Preparation of accurate and timely financial reports, including quarterly forecast and annual budgeting by maintaining and expanding upon excel budget models (including overall P&L, balance sheet, cash flow analysis, working capital analysis, business highlights etc).
• Analyse and prepare periodic reporting, including group submissions, reports, flash results and meeting materials, and any other ad hoc reporting requirements.
• Provide analysis and deliver insights that links financial reports to business strategies and process improvements.
• Track and monitor actual KPIs and financial performance against budget / forecast and identify areas of opportunities and work cross-functionally to drive improvements.
• Collaborate and liase with cross-functional teams to promote understanding of business developments and performances, and to support strategic decision making.
• Conduct ad-hoc analysis and involvement in special projects as required, providing timely and insightful recommendations to address specific business needs.
• Any other tasks as assigned.

Requirements

• Degree in Accounting
• At least 4 -5 years of relevant working experience, with minimum of 2 years of Big 4 and FP&A experience.
• Strong proficiency in financial modelling, data analysis and reporting tools (e.g. Excel, PowerPoint ERP systems).
• Exposure in the Data Centre industry would be advantageous.
• Meticulous, detail-oriented and organized.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.
• Familiarity with SAP S/4 Hana is a plus.

‘Must have’ Requirements:

- Good communication skills to liaise with stakeholders

- University with degree in Accountancy

- At least 4-5 years audit experience in Big 4 on top of their commercial working experience.

- Commercial experience is needed, lower years of experience in audit is ok.

- Preferably work in a team (team size approx 5-8 members), do not need to be in charge/ leading the team. - Locals preferred

Total Finance Shared Service Team size around 10 pax, 2 pax (including this opening), will focus on GL function. Will be reporting to Senior Manager, Finance.

Senior Underwriter (Life/Health)

Your Role
You are a member of the Asia Life/Health team contributing to the development and profitability of our business in South-East Asia. You have responsibilities for the daily underwriting and claims assessment of medical and financial risks. You will furthermore be involved in underwriting development and research, and product development activities.

Your Key Responsibilities

• Case underwriting for medical, financial and special risks within the scope of assigned underwriting limits.
• Claims assessment and approval within the scope of assigned claim limits.
• Assist in underwriting and claims review of South-East Asia clients.
• Conduct research on clients‘ needs, collect and consolidate data on underwriting and claims development from the South-East Asia markets.
• Keep track of developments in the relevant markets to help establish solutions or opportunities with the marketing team.
• Assist the actuarial team to monitor portfolio experience and make recommendations for product design.
• Participate in activities related to internal and external training programmes.
• Participate in regional and international initiatives and projects.

Your Profile

• Relevant qualification with at least 5 years work experience in a life insurance or reinsurance company, with a focus on one or more South-East Asian markets.
• Sound medical knowledge and exposure to life, critical illness, disability and health insurance products.
• Professional life insurance qualifications such as FALU or equivalent life underwriting qualifications.
• As your work responsibilities include Malaysia and Indonesia markets, fluency in spoken and written Bahasa is essential.
• Good command of English, both written and spoken.
• Excellent communication and interpersonal skills.

Requirements:
- Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).

- Must have minimum 8 years of EHS management experience in Construction / Addition & Alteration type of works (post WSHO registration), with at least 2 years of experience in managing EHS in operations.

- With DC/Facility Management/ Manufacturing background.

- Good communication skills as need to coordinate with contractors and DC Ops team.

- Someone with a longer runway

- Minimum Diploma in Engineering or related fields.

- Locals preferred

Key Duties and Responsibilities

As the Assistant Manager, Finance, you will be supporting the AP managed services function for Southeast Asia.

o Responsible for the accounts payable spectrum including purchase order approval for operating expenses, monitoring of the processing and settlement of vendor invoices, payment & reconciliation of vendor SOA.

o Prepare balance sheet closing entries and adjustments, including but not limited to recurring accruals, open PO review, accruals and prepayments.

o Prepare and review management accounts & AP schedules.

o Prepare monthly and quarterly reporting with analysis to ensure accurate closing.

o Support annual budgeting process and internal & external audits. o Prepare AP Dashboards.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with at least 5-7 years of relevant working experience o Experience with AP shared services functions and/or SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel o Meticulous and organized. o Self-motivated, driven and independent learner

o Good communication and interpersonal skills; confident in speaking with stakeholders

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

· Strong organizational and planning skills

· Competent IT skills

Job Descriptions

1. Handle administrative works in the department

2. Assist the claims officer in liaising with various department to ensure the claims are payout promptly.

3. File the documents accurately and promptly

Requirements

1. Min 1 year admin work experience

2. Preferably work in insurance industry

Responsibilities

* Support the development and growth of personal lines of business to meet department’s plans

* Maintain and deepen relationships with existing clients and partners for business growth and retention

* Ensure a high level of customer satisfaction and customer experience

* Support and contribute to new product development, product innovations and market research

* Liaise and collaborate with internal stakeholders to ensure effective execution of plans with clients and partners

* Ensures business handled is in line with the Company’s underwriting guidelines, credit control and service standards

* Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role

* Undertake any other duties as may be assigned

QUALIFICATIONS:

* At least 3 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services

* Experience in managing insurance programs, affinity products or service programs

* Tertiary / Diploma qualification

* Certificate in General Insurance (BCP/PGI/CGI) and Cert HI

* Advanced digital acumen / literacy

Facility engineer for Data Centre facility (12 hours shift)

Defu industrial area

Manage and service large scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts

Job Description

• Support the organisation's data centre services through active 24x7 monitoring of the infrastructure (12 hours shift)

• Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA

• Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc

• Deliver ITIL compliance process conformance for incident, problem and change management

• Ensure effective implementation of safety, security and customer support policy and procedures

• Coordinate and provide support to contractors and vendors as well as inspecting completed work

• Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

• Participate and support internal and external audits for internal stakeholders and customers

• Generate accurate and regular reports when required

• Any other duties or project as assigned by the Management

Requirements

• ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field

• At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering

• Possess general knowledge of M&E and Network Critical Infrastructure

• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc

• Meticulous team player with the ability to work under pressure in a fast-pace environment

• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

Job Description

Administer central register of Underwriting manuals, guideline and Risk Acceptance Authority and Underwriting breaches

Monitor overall pricing adequacy

Support the Monitoring, analysis and review to improve results

Optimize Underwriting productivity and efficiency through technology and enhanced workflow for referrals

Represent the company to liaise with relevant authorities eg. MOM

Administer Group Underwriting Policies and Guidelines, including liaising with MA/HO, the establishment of procedures, control mechanisms, monitoring and reporting

Conduct underwriting audit of BUs, Underwriting and Reinsurance workshop, training sessions

Support management of Service Providers through liaising with relevant SPCs

Support compliance with regulatory reporting requirements (PPF, IFRS17)

Undertake any other duties as may be assigned

Qualifications

Tertiary qualification and/or insurance professional qualifications

General Insurance Underwriting/ Audit Underwriting

At least 8 years of Underwriting experience in general insurance operations

General insurance market and regulatory requirements

Leadership qualities with emphasis on business transformation, performance achievement and strategic vision

Experience in conducting Underwriting Audits

Good Training and mentoring skills

Portfolio management techniques

Knowledge in insurance products and reinsurance

Good interpersonal and communication skills, verbal and written