Total 5 job vacancies by 85 Amoy Pte. Ltd.

A door host (also known as a restaurant host or greeter) plays an essential role in the customer experience at a restaurant. Their primary responsibility is to create a welcoming atmosphere and ensure a smooth flow of guests in and out of the restaurant. Below is a detailed scope of their job:

Primary Responsibilities:

1. Greeting and Welcoming Guests:The door host is the first point of contact for guests. Their job is to greet customers warmly as they enter the restaurant, making them feel welcome and comfortable.
   
2. Managing Reservations and Waitlists:Hosts are responsible for managing the reservation system, keeping track of bookings, and ensuring that reserved tables are available on time. If the restaurant doesn't accept reservations, they maintain a waitlist and provide guests with accurate wait times.
   
3. Seating Guests:Escort guests to their tables, present menus, and inform them about the next steps (such as when the waiter will approach). This process may also involve arranging tables for larger parties or special requests.
   
4. Answering Phone Calls:In addition to welcoming guests, door hosts often handle phone inquiries about reservations, hours of operation, and the restaurant’s menu or other questions.
   
5. Handling Guest Issues and Special Requests:Door hosts may need to manage special requests, such as seating preferences (e.g., window, outdoor, or quiet areas) and ensuring that guests are satisfied with their seating arrangements.
   
6. Maintaining Cleanliness and Organization:Keep the front area clean, organized, and welcoming. This includes tidying up the reception area, managing coat check (if applicable), and sometimes handling the appearance of the dining room as guests come and go.
   
7. Coordinating with Servers and Management:Communicate with the serving staff and management about table statuses, customer flow, and any special events or large parties. They help ensure that guests are seated according to server availability and table readiness.
   
8. Guest Assistance:Assist guests with basic needs, such as providing information about nearby parking, restroom locations, or other local attractions.
   
9. Farewelling Guests:Hosts often bid farewell to guests as they leave, thanking them for visiting and encouraging them to return.
   
10. Maintaining a Professional Appearance and Demeanor:As they represent the restaurant, hosts are usually required to maintain a neat appearance and display excellent customer service skills at all times.
    

Skills and Qualities Needed:

• Excellent Communication: Both verbal and non-verbal communication skills are critical for interacting with guests in a friendly and professional manner.
• Organizational Skills: Keeping track of reservations, waitlists, and coordinating seating arrangements requires strong organizational abilities.
• Customer Service Orientation: A door host should be friendly, approachable, and focused on providing a positive customer experience.
• Multitasking: Ability to handle multiple tasks, such as greeting guests, managing reservations, and answering phones, all while staying composed.
• Attention to Detail: Ensure that guests' preferences or special requests are accommodated appropriately.
• Problem-Solving: Hosts should be able to quickly resolve seating issues, long wait times, or guest complaints in a calm and efficient manner.

New Concept Opening Soon!

A Retail Sales Assistant & Door Host plays a role in the efficient operation of a retail business. They're tasked to actively engage with customers, provide exceptional service and contribute to sales targets. A Retail Sales Assistant & Door Host’s tasks require a blend of customer interaction, product knowledge and administrative work. This helps them provide a seamless shopping experience while maximising sales opportunities. Retail Sales Assistants typically need a comprehensive understanding of the business’s product range, including features, uses and variations.

Here’s a detailed overview of a Retail Sales Assistant’s & Door Host job scope:

Retail Sales Assistant:-

· Communicating with guest/s to provide product information and offer

personalised solutions.

· Assist guest and providing product recommendations.

· Supporting sales targets by actively promoting products and cross-selling.

· Monitoring and replenishing stock levels in the retail area.

· Processing guest purchases accurately through the POS system.

· Creating visually appealing displays and maintaining store organisation.

· Maintaining store cleanliness and ensuring a safe shopping environment.

Door Host:-

· Welcome & receive guests in a friendly, approachable manner.

· Escort guests to a prepared table in accordance with outlets' seating

procedures.

· Manage and respond to guests’ enquiries.

· Assist in managing reservations.

· Work closely with superior to receive and coordinate all reservations and special

requests.

· Monitor flow of dining venue and maximize seating capacity to achieve a smooth

flowing service within busy environment.

· Maintain the guests’ profile and history, take note of all special occasions and

dates for example birthdays, wedding anniversaries, etc.

· Proactive in getting feedback from guests to improve day to day operations.

· Develop and maintain positive working relationships with colleagues and

support team to reach common goals.

· Personalize guest experiences with professionalism and a personal touch.

· Providing a positive and friendly guest experience for all guests.

· Ensure safety precautions are adhere at all times.

· Attend to special needs and requests from guests.

· Protect establishment and patrons by adhering to a strict code of cleanliness,

sanitation and safe distancing measures.

· Ensures each guest gets a fond farewell as they leave.

· Relay all guest comments to Superior.

· Any other ad hoc tasks as assigned by Superior.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]

Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.

5 days’ work week (including weekends/ eve public holidays & public holidays).

*Basic+Commission

Details regarding benefits will be provided during the interview process.

New Concept Opening Soon!

This position will demonstrate efficient and friendly F&B Service Supervisor, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of customer satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.

As a F&B Service Supervisor, you are responsible for assisting Assistant Manager/ Manager managing day to day service operation of our restaurant during their absence, which include:

JOB RESPONSIBILITIES:

• Offering a friendly, efficient and professional services to all guests; process guests orders to ensure that all items are prepared and served promptly and professionally.
• Consistently exceed guest expectations & constantly reviewing service delivery, ensure guest requests and feedback, both verbal and written are responded to promptly and efficiently.
• Implement work processes and manuals effectively and efficiently - **Managing staff.
• Assists in setup and clear down of the front and back of restaurant operations.
• Promote and sell our range of products to guests.
• Attend to guests' complaints, needs and enquiry.
• Requisite supplies and dealing with suppliers/contractors for the restaurant.
• To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out.
• Maintain an efficient team, driving the team towards the objectives of the Company.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Maintains utmost service standards and discipline/grooming among the service staff.
• Manage junior employees’ performance in line with job descriptions.
• Ensure food safety regulations are followed as according to SFA & HSA policy.
• Follow the company's SOP & policy

Supervisor is responsible for overall oversight responsibility of the above and management of staff.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]

Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.

5 days’ work week (including weekends/ public holidays).

Possess 2-3 years of F&B supervisory experiences.

Salary is negotiable depending on experience and skills.

Details regarding benefits will be provided during the interview process.

New Concept Opening Soon!

This position will demonstrate efficient and friendly F&B Part Time Service Captain, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of guests’ satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.

As a Part Time F&B Service Captain you are responsible in the service operation of restaurant & bar, which include:

JOB RESPONSIBILITIES:

• Assist full time serice staff in ensuring the smooth daily operation of the restaurant.
• Ensure guests’ have a pleasant and memorable dining experience.
• Constantly obtain guests’ feedback during operations to ensure satisfaction.
• Monitor setup, cleanliness and safety of dining areas.
• Perform duties like ordering, serving, clearing and setting of tables.
• Promote sales and be familiar with promotions and menu.
• To handle cashiering duties (If necessary).
• Assist to upsell promotions and membership.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Maintains utmost service standards and discipline/grooming among the service staff.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.
• Assists in setup and clear down of the front of restaurant operations.
• Ensure food safety regulations are followed as according to SFA & HSA policy.
• Attending to guests’ needs and enquiries.
• Follow the company's SOP & policy.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, and date of availability to [email protected]

Student (Foreigner) holding Student’s pass in Singapore may apply.

If you are holding a Student's Pass in Singapore, you are only allowed to work if you meet specific requirements.

Details regarding benefits will be provided during the interview process.

New Concept Opening Soon!

This position will demonstrate efficient and friendly F&B Service Captain, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of guests’ satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.

As a F&B Service Captain you are responsible in the service operation of restaurant & bar, which include:

JOB RESPONSIBILITIES:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant.
• Ensure guests’ have a pleasant and memorable dining experience
• Constantly obtain guests’ feedback during operations to ensure satisfaction.
• Monitor setup, maintenance, cleanliness and safety of dining areas.
• Perform duties like ordering, serving, clearing and setting of tables.
• Promote sales and be familiar with promotions and menu.
• Attend to guest complaints.
• To handle cashiering duties.
• Assist to upsell promotions and membership.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Maintains utmost service standards and discipline/grooming among the service staff.
• Supervise and train the part time service staff to Outlet standards of excellence.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.
• Assists in setup and clear down of the front and back of restaurant operations.
• Ensure food safety regulations are followed as according to SFA & HSA policy.
• Attending to guests’ needs and enquiries.
• Receiving and checking of inventory of goods and supplies.
• Follow the company's SOP & policy.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]

Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.

5 days’ work week (including weekends/ eve public holidays & public holidays).

Salary is negotiable depending on experience and skills.

Details regarding benefits will be provided during the interview process.