Total 16 job vacancies by A Better Co Pte. Ltd.

Responsibilities:

• Participate in classroom training to ensure updated products knowledge and on current regulations.
• Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
• Identify and/or create opportunities to cross-sell and up-sell
• Convert leads provided by the company to quality sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Participate in process improvement projects

Requirements:

• Minimum GCE 'O' Level.
• At least 1 year of outbound call experience from a bank or financial institution.
• Display strong resilience in handling rejection and objections from customers.

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Reporting to the Head of Department, you will be responsible for the following duties:

• Provide 1st Level remote and on-site troubleshooting support to all employees
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Participate in system improvement projects when required
• More will be shared during interview

Requirements:

• Diploma or Degree in Information Technology/Infocomm Technology or its equivalent
• Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.
• *This is a 1 year contract, with high potential to be converted to permanent headcount

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Perform risk assessment and underwrite Motor insurance with adherence to the underwriting authority and Company’s guidelines.
• Support Manager in gathering and analysing market data, identifying market trends or headwind.
• Work with Head of Department and Finance in the monthly, quarterly and annually budgeting and forecasting exercise.
• Provide strong support to our distribution channels and maintain positive relationships with all partners.
• Provide product training to our distribution channels.
• Support the department and ensure renewal reviews are conducted within service level agreements.
• Participate in department improvement projects when applicable.

Requirements:

• Degree with at least 2 years of underwriting Motor/A&H products.
• BCP, PGI, CommGI certified
• Working knowledge in SQL, Power BI and Tableau are additional advantage.

A Better Co Pte. Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 3 years of client servicing or sales support experience in the insurance space.
• Obatined or is preparing to obtain BCP, PGI and HI Certificates.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client is a well established General Insurer with long standing history in the market. As a Accounts Officer, your responsibilities will include but not limited to the following:

• Handle Accounts Payables duties - process invoices and payments.
• Handle Accounts Receiveable duties - timely and accurate sales billing and monthly update of AR reports.
• Perform accurate data entry to computerized accounting system.
• Perform bank reconciliation and balance sheet schedule
• Prepare bank in cash, cheque, sales register

Requirements:

• Diploma in Accountancy with at least 1 year of experience in processing partial set of accounts.

A Better Co Pte. Ltd. | EA Licence No.: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client is a well established General Insurer with long standing history in the market. As a Accounts Officer, your responsibilities will include but not limited to the following:

• Handle Accounts Payables duties - process invoices and payments.
• Handle Accounts Receiveable duties - timely and accurate sales billing and monthly update of AR reports.
• Perform accurate data entry to computerized accounting system.
• Perform bank reconciliation and balance sheet schedule
• Prepare bank in cash, cheque, sales register

Requirements:

• Diploma in Accountancy with at least 1 year of experience in processing partial set of accounts.

A Better Co Pte. Ltd. | EA Licence No.: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Investigate and process of marine insurance claims from first notice to final settlement.
• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, 3rd party claimants on claims matters.
• Maintain service standards to customers by ensuring the accuracy of Marine policy documentation.
• Manage Marine policy documentation and related administrative duties.
• Participate in system enhancements and User Acceptance Testing projects to improve efficiency and effectiveness of the department's work processes.

Requirements:

• Minimum 2 years of marine claims experience
• A good understanding of current marine claims landscape and trends.
• BCP, PGI, CGI Certification are required

A Better Co Pte. Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client, is a leading insurer in the market with strong training program in place for entry level individuals who are looking to kick-start your career in Insurance, or you are a seasoned telemarketer who are looking for a place where your skillset will be enhanced.

Responsibilities:

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards 
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers 
• Identify opportunities to cross-sell and up-sell 
• Convert leads provided by the company to sales through telemarketing activities 
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards 
• Update customer information in the database

Requirements:

• GCE 'O' Level
• Prior experience working in telemarketing or sales function and/or the financial services sector prferred
• Good to have BCP, PGI and HI Certificates

A Better Co Pte. Ltd. | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client is one of the pioneers in the Insuretech space who is now looking for a Motor Claims Specialist to join the team.

Responsibilities:

• Advise policyholders and claimants on policy and claims related matters.
• To negotiate and settle claims with policyholders, other insurers, Third Party claimants, and workshops accurately and timely.
• Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
• Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
• Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
• Review claim files.
• Perform other duties as assigned.

Requirements:

• At least 3 years of experience in assessing and approving of motor claims.
• BCP and PGI certified

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Participate in classroom training to ensure updated products knowledge and on current regulations.
• Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
• Identify and/or create opportunities to cross-sell and up-sell
• Convert leads provided by the company to quality sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Participate in process improvement projects

Requirements:

• Minimum GCE 'O' Level.
• At least 1-2 years of outbound call experience.
• Possess or is in the midst of attaining BCP, PGI and HI Certificates.
• Display strong resilience in handling rejection and objections from customers.
• Proficient in English.

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 1 year of administrative support experience in the insurance space.
• BCP, PGI and HI Certificates are required.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Our Client is a fast growing Financial Wealth Consultancy Brokerage who is expanding its Private Wealth Team.

Responsibilities:

• Maintain consistent engagement with clients and partners in developing robust and sustainable referral relationships
• Build up ongoing development of new client relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to our internal compliance policies as well as applicable regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations.

Requirements:

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required.
• Minimum 10 years’ working experience in sales and/or relationship management experience preferably in the private insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Liaise with intermediaries/clients on enquiries, renewals, endorsements, etc.
• Assist in monthly reports on the movement of premium income.
• Assist to provide quotation in accordance with the Company's underwriting guidelines.
• Assist Accounts department in premium collection including fronting policies;
• To establish customer benefit services with vendors;
• Provide customer service to corporate clients on their inquiries, requests, complaints and claims matters;
• Plan and organize visitations to clients (new business/renewal/claims happenings).
• Develop good relationship with clients to maintain and enhance existing clients’ business.
• Plan renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Maintain clients’ details and information.
• Other duties that are assigned from time to time.

Requirements:

• Minimum 1 year of adminsitrative experience, preferrably in the insurance space.
• BCP, PGI, HI certificates are an added advantage.

A Better Co Pte Ltd. | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Maintain consistent engagement with clients and partners in developing robust and sustainable referral relationships
• Build up ongoing development of new client relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to our internal compliance policies as well as applicable regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations.

Requirements:

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required.
• Minimum 10 years’ working experience in sales and/or relationship management experience preferably in the private insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Manage and process motor insurance claims within turnaround time and given authority limit.
• Seek approvals for claims exceeding authorised limit.
• Handle claims enquiries via all channels from customers and claimants.
• Ensure reserves are updated in a timely and realistic manner.
• Identify and highlight any potential fraudulent claim and resolve them effectively.
• Liaise with internal and external stakeholders, service providers and intermediaries.
• Ensure all recovery claims are pursued and followed-up periodically to ensure resolution.
• Provide mentorship to juniors.
• Conduct periodic active file review.
• Participate in system and work improvement projects when neccessary.

Requirements:

• Minimum Diploma with Certificate in General Insurance
• At least 2 years of experience in assessing and processing motor claims. Candidates who are more experienced will be considered for Senior Executive level.

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Responsibilities:

• Issuance of policy contracts and endorsements;
• Issuance of policy adjustment, member movement;
• To provide subject matter expertise (SME) support/advice/training relating to policy services knowledge to junior staffs and inter-department.
• To manage and prepare policy services control reports and ensure timely submission to Head of Department.
• To liaise with various colleagues/inter-departments (for eg. Customer Services, Finance, Claims, etc) to ensure timely delivery of policyholders’ requests.
• Participate in User Acceptance Testing prior to deployment of changes in system.
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead.

Requirements:

• Minimum Diploma with at least 1 year of administrative experience in the insurance space.
• Good to have BCP, PGI Certificate or is in progress of taking them.

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)