Total 30 compliance manager job vacancies in Singapore

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Overview:

· We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in Corporate banking.

The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment.

This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

· Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimized for reach and virality.

· Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.

· Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.

· Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.

· Platform Mastery: Utilize expertise in social media algorithms to adapt content strategies that maximize organic reach and engagement.

· Performance Tracking: Analyze social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.

· Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.

· Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.

· Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.

· Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

· Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI and design tools in content production.

· Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).

· Creativity: Proven ability to create content that captivates and drives engagement.

· Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.

· Language Proficiency: Excellent command of spoken and written English and Chinese.

· Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes

· Adaptable & Agile:

Ability to quickly adapt to new social media trends and shifts in the digital landscape.

· Team Player:

Collaborative mindset and capability to work effectively with marketing teams and other departments.

· Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.

· Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.

· Social Driven: Experience with influencer engagements and partnerships is a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

What is the role about: The candidate will have the opportunity to be a part of the Investment Product Team as we embark on a transformation journey.

The duties and responsibilities would be to provide assistance/support to product managers to better run day to day business related tasks

Key Deliverable needed from the candidate:

1. Business momentum tracking:

• Financial results seen daily

• Sales and channel dashboards

• Incentive reports

• Client campaign reports

• Adhoc data extraction

2. Content and Information maintenance:

• Investment performance and Market monitor updates

• Training support for Front office colleagues

• Internal and external website updates

3. Business Support:

• Bond and Equity availability list and blotters

• Trail income reconciliation tasks

• Billing claims to be raised to external parties

• Assistance on running internal and external client events to promote Investment solutions

• Perform competitor analysis

• Any other data related requirement

Skill set and attitude required:

• Good at excel and data understanding – must have intermediate. Advanced MS office skills

(Excel, VBA, word, Powerpoint)

• Able to automate tasks to achieve efficiency on execution

• Willing to learn fast and adapt/ contribute to a wide range of product solutions

• Self-motivated team players and enjoy working in a fast-paced environment

• Have excellent interpersonal and communication skills

• MS Office Skills (Excel, Words, PowerPoint) is required

• Meticulous individual

• Take the work assigned to him/ her seriously

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Project Manager

Job Level: More than 10 years of relevant experience (L4)

Role: Project Manager

Job Level: L4 – > 10 years

About Bank Technology & Operations:

Bank Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world.

We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

Related professional/technical qualification will be advantageous although not mandatory

Key Domain/ Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Requirements

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL
• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python
• At least 10 years of experience in application and database design and UI/UX design
• At least 8 years of experience in business analysis, data mapping and process mapping
• At least 8 years of experience in Production Support Management, Incident and Problem Management
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English
• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs
• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
• Experience in Hadoop ecosystem and technologies
• Experience in NoSQL database or Big Data
• Experience in Control-M, and JIRA
• Experience in SharePoint and Confluence

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Responsibilities:

• Implement and manage a portfolio of projects and initiatives from various business units in Bank APAC region
• Facilitate cross-functional communication to establish business process standardization and promote digitalization and automation across the region
• Extend hands-on project support to teams based in diverse time zones including working with on-site and remote service providers and offshore teams
• Work collaboratively and influence all levels within the team including senior leadership from technology and operations to drive projects towards intended business outcomes
• Provide clarity and direct team members to execute project objectives successfully
• Collate and oversee budgetary forecast, and actual utilization of projects budget and team resources
• Foster an environment oriented to trust, open communication, and cohesive team effort
• Prepare and conduct Digital Transformation portfolio status meetings to leadership team, and facilitate issue resolution and escalation as required
• Keep a consistent oversight of projects status , risks/issues and seek timely decisions
• Foster continuous improvement to project management practices and share best practices within the team and department
• Ensure all project deliverables align with established standards and meet stakeholder expectations

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 12-15 years of experience as a Portfolio/Program Manager in Banking industry
• Demonstrable experience with stakeholder management is essential
• Proficiency in project management software/tools
  • Ability to work independently and collaborate effectively in a team-oriented environment
  • Proactive problem solver with a keen eye for detail and ability to work under pressure
  • Must hold relevant certifications and/or have completed professional trainings in program/project management

Preferred Qualifications

• Certifications: Certified Program Management Professional (PgMP) and/or Certified Project Management Professional (PMP) is mandatory

We regret to inform that only shortlisted applicants will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other Bank’s stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Education:

• Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)
• At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

• You will typically be assigned to work on specific projects and is expected to support the Project Delivery.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Skills Required:

• Ability to appreciate and conduct analysis on Business/Operation Processes
• Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal
• Ability to drive and run workshop/ discussion forums with other stakeholders

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Responsibilities:

Team Leadership:

• Lead and manage a team in Trade Finance domain (Onshore/Offshore)
• Foster a collaborative and high-performing team environment across APAC region

Project Management:

• Plan, execute, monitor, and complete application development project in Trade Finance domain
• Manage project issues, risks, and budgets effectively
• Ensure timely delivery of project milestone and final deliverables.

System Integration:

• Oversee the integration of in-house/vendor-provided application with regional peripheral systems
• Rollout Global solution/Regional solution provided by HO or other regions
• Coordinate with internal and external stakeholders to resolve issues

Stakeholder Communication:

• Maintain effective communication with internal and external stakeholders
• Prepare and present reports on project progress, issues, and risks
• Act at the primary point of contact for all project-related inquiries

Process Improvement:

• Identify and implement process improvements to enhance efficiency and effectiveness in system integration and project management
• Stay updated with industry trend and best practice

Maintenance

• Regularly monitor system performance, system usage, and resource consumption and take preventive measures before issues arise
• Act as the primary point of contact for any technical issues or bugs reported by users and coordinate to troubleshoot and resolve issues efficiently
• Apply security patches for vulnerabilities and updates to keep system up to date
• Plan and execute regular updates and upgrades to the application to ensure it remains current and secure, managing EOL/EOS for Hardware and Software
• Provide on-going support to users, addressing their queries and concerns
• Consider the introduction of new technologies and tools, and plan system upgrade.
• Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Maintain comprehensive documentation, including user manuals, technical specifications, and change logs
• Ensure the application complies with all relevant regulatory and security standards

Requirements:

• Bachelor’s degree in computer science, Information Systems, or another related field
• 15+ Years of experience with specialization on Trade Finance implementations, with exposure to methodologies and frameworks for IT project management
• Strong understanding of trade finance processes, including export/import, bank guarantees, and supply chain finance
• Experience with CGI T360/TPS trade finance product
• In addition to knowledge of Trade Finance, knowledge of syndication loans and experience with Finastra LoanIQ is even preferred if you have
• Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS, DB2, MQ and IIB would be an advantage
• Excellent analytical, troubleshooting and problem solving skills
• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
• Ability to work collaboratively with cross functional teams or offshore team
• Strong communication skill to liaise with stakeholders, team members, and products vendors
• Excellent interpersonal and negotiation skills
• Self-motivated and possess drive, and ability to work independently and a good team player

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• Project Management certification or successful completion of a recognized project management curriculum
• Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory
• Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude
• Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework
• Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

Officer will be involved in Control Room (Group Compliance) functions listed below: -

1. Provide research clearances for Research Department (against research blackout list)

2. Maintain greylists and blackout lists in the PIP System

3. Process staff's trade applications

4. Handle staff's general enquiries relating to Staff Trading Policy & Chinese Walls & Conflict Management Policy

5. Perform user acceptance testings for new PIP System

6. Must be a fast learner.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key skills required: Shell Script, SQL, Spark, Python, System Diagram

Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Requirements

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items at working groups across multiple workstreams in projects

• Manage project issues, form and execute actions to overcome blockers to project implementation

• Plan and execute with the project team on key aspects of the project including requirements gathering, development, testing and eventual production release

• Consolidate and provide regular (monthly) updates to the Project Steering Committee on the project status, including milestones achieved, project risks and issues for escalation and upcoming milestones (outlook)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job roles and descriptions:

- Participate in the testing and implementation of system-related initiatives and enhancements.

- Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines

- Collaborate closely with operations team on manual processing and adjustments of transactions.

- Initiate process and customer journey improvements for Unsecured Loan products .

- Propose and execute campaigns for unsecured loans products and services.

- Draft marketing content, terms & conditions and messaging related to Unsecured Loan products

- Work closely with the tech team to identify system-related issues and explore solutions.

- Support regular reporting, ad hoc tasks and administrative matters.

- Collaborate with support units to study and analyze data related to UL products.

2. Required Experience :

- Bachelor’s degree or equivalent.

- Preferably 2 years of experience in consumer banking or a related industry.

- Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.

- Self-driven and able to work independently under tight timelines.

- Strong communication skills with the ability to collaborate effectively as a team player.

- Well verse in Microsoft office productivity applications.

- Capable of managing and working with multiple stakeholders.

- Willingness to work overtime during system testing and implementation phases.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

• Lead a team of application development to plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
• Provide status update related to technical delivery
• Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
• Partner with SA & subject matter experts to understand and implement functional and technical requirements
• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)
• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan
• Prepare and Manage technical implementation plan across application teams
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects.
• Ensure project documentation is done up in accordance to bank standards

Requirements

• Bachelor's Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
• More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
• More than 5 years’ leadership experience in managing IT Cards delivery teams
• Strong technical/platform knowledge on Cards domain (e.g. Cardlink, VisionPlus), mainframe (CICS/Cobol), 3D Secure application (e.g. 2C2P, Arcot), Cards API, Loyalty & rewards (e.g. One Empower app)
• Hands-on experience in leading Cards Migration delivery (e.g. Cardlink, VisionPlus, Loyalty & Rewards app)
• Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
• Strong customer service focus with the ability to communicate with highly technical management teams.
• Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

1. Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.

2. Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.

3. Providing regular updates and following up on action items.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

Job Title: Creative Content Manager (Corporate Banking)

Job Overview: We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking.

The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment.

This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus.
• Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Project & Change Request Management

• Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.
• Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.
• Assume the Project Manager and/or Lead for specific projects assignment
• Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment
• Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

• Develop ad present project pitches and updates effectively to senior management and stakeholders.
• Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

• Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time
• Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

• Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.
• Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

• Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.
• Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.
• Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.
• Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.
• Ability to track aging, performance of CR boat size, close the project issues on time
• Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,
• Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

• Act as a liaison between business and delivery team, promoting open communication and effective coordination
• Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks
• Track and manage Risk Appetite statement performance, MRAs, and Audits

Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred
• Experienced of having direct responsibility for project with budget size of $10 to $20 million.
• 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.
• Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders
• Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.
• Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.
• Understanding of technology and operational processes across functions in the bank.
• Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.
• Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline
• Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval

- Perform name screening to check clients for adverse news

- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ product teams and Clients

- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritize and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job Description

Division: Customer management and credit originations

Role: Application/Tech Delivery Manager

Job Level:

☒ L2 – 3 to 5 years

☒ L4 – > 10 years

Responsibilities:

• With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
• Lead and mentor a team of technology Microservice professionals focused on customer onboarding.
• Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.
• Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.
• Strong analytical and problem-solving skills with a focus on delivery results.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.
• Analyse, develop, enhance, debug, support, maintain, test applications
• Good to have the knowledge in Bank’s SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

• Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.
• Have managed team size between 5 and 10
• Experience in SDLC/ Agile delivery (SCRUM)
• Directly lead and manage a team of technical teams.
• Understand and adhere to bank process such as project governance, change control management etc...
• Ability to manage complex, time-sensitive deployment queues with other teams in the bank.
• Strong organizational and leadership skills.
• Ability to adapt to in an environment where requirements change rapidly.
• You must be the experienced developer, with good experience in system integration/interfacing.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
• PMP Certified
• Java Certified
• VM Infrastructure awareness
• Good to aware on Bank Technology Delivery Management Process

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Red Hat Linux, Shell Script, Java
• OCP
• Oracle
• Maria DB
• Spring boot knowledge
• Knowledge in Jboss, Unix, Linux
• Good to have multi tenancy approach

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.

· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the

preferred payment methods and to deliver superior value to our customers.

· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.

· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.

· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization

· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth

· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen

· Work with Line Manager to develop long-term strategic initiatives

Requirements

· Degree Holder

· Minimum of 3 years of experience

· Product and Usage Management in payments or mobile payments preferred

· Experience in payments with both consumer and merchant preferred

· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners

· Customer centric, able to understand and anticipate what customers need

· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job description

Responsibilities:

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

To assist the Mortgage Product Manager and participate in designing proposition and journey for Mortgage Loan, delivering joyful customer/employee journeys and financial outcome, including

1. Day-to-Day monitoring of run-off situation

2. Extract, compile and analyze data especially on mortgage loan based on lock-in trigger, interest rate

3. Participate in discussions with Business Analytics to enhance our current propensity model and build a new pricing sensitivity model

4. Make recommendation on engagement plan.

5. Execute and track customer engagement campaigns

6. Collaboratively work in cross-functional teams in an agile and robust manner

7. Any other administrative work relating to mortgage portfolio retention.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.