Total 11 quality assurance executive job vacancies in Singapore

Job Responsibilities

• To ensure operational effectiveness and efficiency within reconciliation and to alert management to any control weakness and appropriate actions required on a timely basis.
• To understand and review existing end-to-end operational processes to identify inefficiencies and possible improvements & liaise with various internal and external parties to implement.
• To assist the manager in proper documentation of key processes, workflows and controls in reconciliation.
• To assist in design, preparation and automation of management and analysis reports
• To be SME for reconciliation system and particularly to ensure transactions are uploaded into systems timely and completely.
• To assist in performing reconciliation of various balance sheet accounts. Ensure all reconciling items are properly explained, followed-up and closed within reasonable timeline.
• To ensure all transaction are properly accounted for in timely manner as well as ensuring all reconciling items are properly explained, follow-up and closed within reasonable timeline.
• To participate in ad-hoc projects and tasks as and when assigned.

Requirements

• Minimum 2 years of finance operations within the financial industry
• Possess a Bachelor Degree in Accountancy or Finance

Responsible to provide operational support to distribution channel(s) to ensure smooth execution of the sales process

Responsibilities:

1. Managing and review all 3rdparty Tie-up & Leads Generation activities.

• Review 3rd Party Tie-up & Leads Generation Business Proposal submitted by organizing leaders.
• To conduct due diligence check for all 3rd party tie-up.

2. Conduct monitoring on introducer sales and marketing activities

· To utilise platform to conduct social media monitoring on introducers and districts sales and marketing activities.

· To identify any unapproved marketing materials and escalate for further follow up.

3. Reviewing of collaterals and marketing materials

· Ensure that the marketing materials are in accordance to the Company’s checklist and requirement.

· To work with other internal stakeholders to conduct review of marketing materials and ensure review completed within the TAT.

· To issue approval code once all internal stakeholders’ queries has been completed.

4. Managing and support engaging of Appointment Setting Officer and matters pertaining to CPF Medisave Liabilities

· Review application and sent for screening before seeking approval on the engagement of Appointment Setting Officers.

· Liaise with IT for request of new logger / Spidergate enable phone / retrieval account.

· Maintain register for audit purposes.

· Liaise with CPF Board, provide in-force listing on monthly basis for computation of Medisave Liabilities

• Review defaulter list provided by CPF Board, prepare letters and communicate to location sales teams to follow up
• Liaise with Finance Department for deduction of Medisave Liabilities

5. Managing and Support Application for Span of Control Deviation for Tied Distribution

• Review application received, sent for screening to ensure meeting the requirement before seeking approval
• Conduct annual assessment on SOC Deviation to ensure that they continue to adhere to the prescribed standards of deviation.

6. Ad-hoc Tasks

To assist in any other ad-hoc projects that requires Department’s involvement

Requirements:

• Education – Tertiary education
• Experience – At least 2 to 5 years of experience in life insurance industry
• Familiar with MAS’ Financial Advisers Act (FAA), relevant notices, regulations, and guidelines; LIA Guidelines, Product Knowledge and Company’s procedures and process will be an added advantage.
• Communication skills, Problem Solving skills, Influencing skills, Strategic Thinking, Coaching, Presentation skills and Facilitation skills.
• Proficient in Microsoft Application (E.g. Excel-Vlookup)

Job Description:

· Work directly with 1 of the company's C-level Executives to support all aspects of their daily work routine, keeping the advised of time-sensitive and priority issues, ensuring appropriate follow-up.

· Maintain the Executives’ calendars, including scheduling meetings, appointments, speaking engagements, global travel arrangements and expenses report. Exercise discretion in committing time and evaluating needs.

· Act as focal person for company events, staff onboarding, offboarding, Business Contingency Plan (BCP) coordinator and visitors/guests

· Receive, screen and direct incoming enquiries, visitors, mail and email with tact and diplomacy, as required.

· Exercise confidentiality, tact and diplomacy in supporting the executives.

· Organize division/ department/ external events, meetings, townhalls and provide administrative support to the Corporate Solutions teams.

· Participate in the development and implementation of secretarial standards, policies, and practices for the organization.

· Project management support for new initiatives.

· Other additional and/or alternative duties in any way to support the EXCO members.

Requirements:

· Minimum 10 years prior experience in supporting a senior executive/ management of multi-national organizations and fast-paced environment.

· A detail-oriented self-starter with excellent written and verbal communication skills.

· Someone who exhibits sound judgment with excellent organization and time-management skills.

· Resourceful, can-do attitude, a team player capable of cultivating productive working relationships

· Proficient in Microsoft Office, Outlook, Teams, as well as internet search.

· Excellent stakeholder management skills and communication skills.

· Familiar with digital platforms such as internet, social media and have a sense of different sources of information.

· Positive thinking and a collaborative mindset.

Job Description:

50% of time is spent on this role:

· Plan, organize and manage Tied Distribution events to motivate, reward and support TD. Events include recognition events, meetings, seminars and incentive trips. Events should be successfully executed to ensure that the agents will want to attend subsequently and for events that requires qualification, the agents should be motivated to continue to qualify annually on a recurring basis.

· Provide marketing support for TD challenges and initiatives. This include ensuring timely delivery of the sales & marketing collaterals and ensure eDMs are sent out promptly to promote the events. To work with in-house graphic designer on eDMs as much as possible to reduce design costs.

· To continuously learn and adapt to the new technological tools required e.g sharepoint to store and use the iKNOW site and FB Group to promote events.

· Support team mates on bigger scale events such as Annual Agency Awards, Recognition Microsite, Studio Photo Shoot and filming or as required.

· Other responsibilities include organizing ad-hoc events, if required.

40% of time is spent on this role

· Pre-administrative work such as TPM, liaising with security, technology, compliance, risk, procurement & legal is required when appointing vendors.

· Sourcing, evaluating and appointing external service providers such as emcs, production houses, vendors, photographers, videographers, creative agencies for event set up, logistical issues, etc. E.g backdrop, av equipment, public liabilities insurance, photo shoot, banquet set up. Ensure that the vendors meet the expectation set up in the requirements and are accountable to the deliverables of the event needed. This involves getting quotations and raising tenders, if required.

10% of time is spent on this role

· Raising purchase orders, complete goods received on Ariba.

· Compile, close and review the event expenses. To track each events expense and work within the budget given. Follow up with credit and debit, if required and non-cash incentives to be submitted to finance

Requirements:

· Education – Diploma, Degree or equivalent

· Experience – 2 to 3 years experience in marketing, events planning and social media marketing is an advantage

· Certifications/licenses – Experience or background in the insurance industry is preferred

· Proficient in MS Office: MS Word, Advance Excel (V-Lookup is a plus especially for registration / rsvp purposes, budgetary & mail merging). Basic powerpoint to do presentations. Knowledge of using MS sharepoint and basic video filming is an advantage.

· Character: Meticulous, proactive, resourceful with problem solving skills. Pleasant and good natured. A team player

· Overseas travel may be required for the job

To support team lead for insurance policy related payment processing; ensuring all transactions are processed timely and accurately and accounted for appropriately; liaising with relevant parties internally, banks, operational issues resolutions; assist in the process change, new initiative and implementation including user-acceptance testing.

Job Description:

• Ensure timely and accurate daily payment processing for policy related payments.
• Ensure all payments are processed and completed within the agreed SLA.
• Assist the Manager to ensure sound financial controls and operations efficiency.
• Liaise with various departments within AIA and banks on all insurance operation payment related transactional matters.
• Alert /escalate for any control weakness to the Manager.
• Assist in preparation of monthly payment statistical reports.
• Participate in ad-hoc projects as and when assigned.
• Regular clearing of long outstanding payable items and unreconciled bank open items.
• Perform quarterly balance sheet reconciliation. Follow up to ensure all transactions are accounted for. Investigate long aged items and exposed items for resolution.
• Key relationships other than those within reporting lines - All departments within AIA and external stakeholders eg Banks. All communication is expected to be able to communicate in a professional manner to both internal and external parties from time to time, based on factual events.

Requirements

· Education: Min. Diploma with emphasis on accountancy or finance

· Experience: Fresh graduates to 2 years of working experience in Finance department. More experienced candidates can be considered for more senior positions.

· Good interpersonal and communication (both verbal and written skills.

· Proficient in Microsoft Word, Excel and SAP

· Excellent team player and good work attitude.

· Meticulous and pay attention to details.

· Highly adaptable and ability to work under pressure

Job Responsibilities

• To ensure operational effectiveness and efficiency within reconciliation and to alert management to any control weakness and appropriate actions required on a timely basis.
• To understand and review existing end-to-end operational processes to identify inefficiencies and possible improvements & liaise with various internal and external parties to implement.
• To assist the manager in proper documentation of key processes, workflows and controls in reconciliation.
• To assist in design, preparation and automation of management and analysis reports
• To be SME for reconciliation system and particularly to ensure transactions are uploaded into systems timely and completely.
• To assist in performing reconciliation of various balance sheet accounts. Ensure all reconciling items are properly explained, followed-up and closed within reasonable timeline.
• To ensure all transaction are properly accounted for in timely manner as well as ensuring all reconciling items are properly explained, follow-up and closed within reasonable timeline.
• To participate in ad-hoc projects and tasks as and when assigned.

Requirements

• Minimum 2 years of finance operations within the financial industry
• Possess a Bachelor Degree in Accountancy or Finance