Sales Support / Operations (Customer Relations Officer)
- Up to S$2,500
- Empowering and professional community
- Reputable & Stable Organisation
- Top Government-Linked Company
- Good Career Growth and Stability
Positioned at the northern extremity of the island, our client’s gas facility is furnished with an advanced control system driven by automation. The computerized distribution system empowers specialized plant operators to manage and supervise production and ancillary processes from a centralized control room. Seasoned gas plant operators, with extensive expertise, oversee the seamless and uninterrupted delivery of piped town gas through the operation of continuous reforming plants and cyclic reforming plants, adeptly catering to both base load operation and peak demands. The consumption of piped town gas experiences variations throughout a 24-hour cycle, peaking during meal preparation times, specifically between 10 am to 12 pm and 5 pm to 7 pm.
The composition of town gas primarily includes cleaner elements such as hydrogen and methane. We are actively engaged in research endeavours aimed at further reducing carbon emissions, particularly through the utilization of green hydrogen.
Responsibilities:
- Handle all operational matters and work closely with sales team to ensure fulfilment of sales
- Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
- Deliver excellent service to ensure high levels of customer satisfaction
- Respond to customer complaints and concerns in a professional manner
- Arrange and update appointments for commercial customers, and liaise with the Commercial team
- Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
- Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
- Other duties assigned by Supervisor
Requirements:
- Minimum Secondary Education
- Preferably 1-2years with relevant experience
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated
- Integrity, Teamwork
- Computer literate
Working Days: 4 Days a week (including both weekends with one Saturday or Sunday off in a month)
Working Hours: 10:30am to 9:30pm.
HOW TO APPLY:
Simply submit your application with your updated Resume in MS Word Format to Jonathan Hoong Wee Wei (EA Personnel Reg. No.: R23111965) by clicking the ‘Apply link’ /
or call your friendly Consultant, Jonathan, at 6590 9944 for a confidential discussion.
Please indicate the below information in your resume:
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
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