Total 32 job vacancies by Advanced E-solutions Pte. Ltd.

Job Description:

POSITION OVERVIEW : Operations Compliance Lead

POSITION GENERAL DUTIES AND TASKS :
Years of Experience

At least 10-12 years’ experience in IT operations in a data warehouse / analytics environment with knowledge on compliance and/or has experience completing one audit cycle.

Position Summary / Project Description

Operations Compliance Lead is to ensure the IT operations planning and execution meets the service levels agreements and audit compliance requirements.

Role and Responsibilities

He will understand the operational process from systems administrations to application management and support. He will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.

He focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.

He will represent the operation team in the management for any audit, compliance or governance forum.

He possesses strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He is able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Govern IT processes and policies

Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
Align system administration with overall strategic IT service direction and business needs.
Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
Anticipate internal and/or external business challenges and/or regulatory issue.
Develop policies, procedures, and controls to ensure system security and compliance.
Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
Optimise / Automate processes to achieve higher efficiency and more sustainable operations
Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

Oversee team management including budgets, forecasting, work allocations and staffing
Develop staff through ongoing coaching, mentoring and career discussions
Define common goals, direction and accountability among staff
Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

-Degree in Computer Science, Computer Engineering

-Minimum 10-12 year working experience in system operations compliance and management areas.

-At least has experience being audited or familiar with any standards (e.g. ISO, ITSM)

-Highly-motivated self-starter who will undertake all activities to the highest professional standards

-Must be cloud certified

-Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

-Experience in managing a team in project implementation or support is a must

-Certification in IT operation management is preferred

-Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies

-Good interpersonal skills with the ability to work with different groups of stakeholders

-Exposure to hospital information / clinical systems is an added advantage.

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

POSITION GENERAL DUTIES AND TASKS :

Skillset

Technically competent in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management and Compensation Modules
Technically competent in Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, Oracle SSO
Experience with SOAP/REST API etc.


Core Skillset:

Support Oracle Human Resources Management System (HRMS)

Service Delivery

SQL, Unix/Linux, Oracle, WebLogic, Java J2EE

Roles/Responsibilities:

-Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.

-Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

-Support diverse jurisdictions comprising of SG, MY, CN, International

-Fine tune applications and systems for high performance and higher volume throughput

-Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

-Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

-Respond on time to the queries raised by various business units.

-Provide timely updates regarding production status and progress of issue resolution.

-Perform impact analysis of enhancements/projects that will impact supported systems.

-Participate in Disaster Recovery and Business Continuity exercises.

-Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

-Have a quality mind-set with prevention attitude to attain zero defects

-Able to support SIT/UAT/PROD/DR deployment, with DevOps

-Able to support relevant software/platform/database upgrade for the systems

POSITION GENERAL DUTIES AND TASKS :

At least 8 - 10 years’ experience in developing, implementing and maintaining IT systems

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business needs
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives • Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff • Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

1. Degree in Computer Science, Computer Engineering

2. Minimum 18 years of experience in developing, implementing and maintaining data projects or analytics systems with at least 8 years of project operation management experience

3. Highly-motivated self-starter who will undertake all activities to the highest professional standards

4. Must be cloud certified

5. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

6. Experience in managing a team in operations support and project implementation work

7. Certification in IT operation management is preferred

POSITION OVERVIEW : Industry Consulting Consultant

POSITION GENERAL DUTIES AND TASKS :

Core Skills:

OS: Unix/Linux platform/Window
DB: MS SQL and Oracle, Postgre database
App server: WebLogic/WebSphere
Middleware: MQ, Kafka, CD/SSH, JBOSS
Programming Language: Java, C++, shell script, PL/SQL

Requirements:

Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.

Possess good knowledge on 3 tiers-architecture application to:

Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system.

Perform impact analysis and suggest workaround solution for service recovery.

Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

Be able to conduct application capacity planning and perform performance tuning.

Be able to participate/conduct regular DR simulation/live DR exercise.

Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Job Description:

POSITION GENERAL DUTIES AND TASKS :

Position Description:

The CRM/D365 CE Technical Architect is the single point of responsibility for Microsoft Dynamics 365 CE/CRM projects that are executed through the India Microsoft Dynamics Center of Excellence (CoE). They will interface with the MS Dynamics practice, and project teams.

Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented

Leads team in the building of CRM solutions that meets requirements.

Define the D365 CE development tools and environments.

Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work.

Responsible for technical direction of the project

Mentors and coaches CRM developers and team members

Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.

Participates in daily leadership calls, stand-ups, can outline performance of technical team

Ensure technical issues are resolved in a cost effective, efficient, and timely manner

Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan

Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool

Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.

Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review

Coach and mentor the technical team in the development of the project from a technical perspective

Provide technical support and technical quality control throughout all stages of the project

Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews

Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)

Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.

Participate in Work Product Reviews as referenced in the Project Quality Plan

Will support new pursuits and business and asked to validate estimates

Key Technical Skillset

10+ Years of experience implementing Dynamics 365 CE applications and COTS Products.

.NET Development

Expertise with Microsoft Dynamics CRM development and OOTB modules like Sales & Service along with its integrations/add-ons

Power Apps, Portal Development and Power Automate

SSIS and SSRS some SharePoint experience desired

Web Services

Expertise with Visual Studio, Azure DevOps, and GitHub

Experience with an automated requirements management tool

Experience with Power Platform suite is a plus

Must have:

Strong experience in designing test cases using cucumber BDD format.

9 years plus years of experience on Web automation tools (Selenium) / (Appium, Selenium)

Should be well versed in Automation (Selenium with Java) / (Appium with Java), , Framework development or maintenance.

Should be an expert in using Selenium – using Cucumber and POM Design Pattern.

Experience in programming language – Java.

Experience in Agile Methodologies and tools – JIRA, Confluence and Bitbucket

Willing to do manual testing on need basis.

Experience in all the phases of software testing lifecycle (STLC).

Provide technical leadership using relevant Automation experience and knowledge.

Devise innovative approaches to complex problems through adaptations and modifications of standard automation technical principles.

Lead technical root cause analysis, incident investigations, and solving problems on process control issues.

Collaborating with QA Analysts and Software Developers to develop solutions.

Proficiency in programming languages such as Java, Python, C# etc.

Excellent mathematical and problem-solving skills.

Highly accurate and detail oriented.

Having knowledge of Maven, Cucumber, Jenkins, etc. will be an advantage.


Good to have:

Knowledge on API testing using Java and Rest Assured
Knowledge on the CI/CD
Knowledge in Banking domain – Retail and Corporate banking

POSITION OVERVIEW :

POSITION GENERAL DUTIES AND TASKS :
Key Skills: Unix, C/C++ , shell , sql

Key Responsibilities:

Responsible to manage system development, implementation, and support of EAI applications, including: -

1.1. Gather and analyze requirements.

1.2. Write various documentations in fulfilling banks SDLC process.

1.3. Involved in design and development stage.

1.4. Involved in unit testing as well as system integrated testing.

1.5. Provide production and UAT support.

1.6. System infra setup, application deployment, automation.

1.7. Plan, prepare, and execute system rollout and implementations

Key Requirements

Function and experience requirements

2.1. Min. 5yr hands on experience in ANSI C and Unix Korn Shell programming.

2.2. Working experience on Solaris platform is highly preferred.

2.3. Familiar with SDLC process and experience on change management tools Aldon, BitBucket, Jenkins, Artifactory.

2.4. Experience and knowledge with Oracle Tuxedo, IBM MQ Series will be big advantage.

2.5. Experience and knowledge with NodeJS, MySQL, Docker, VMWare, JSON, is preferred (but not mandatory).

2.6. Working experience in banking domain or financial industry is preferred

2.7. Knowledge and experience with Javascript/AS400/C++/Python is value added

2.8. Able to work independently and self-motivated. Good communication and documentation skills

2.9. Customer oriented and possess Can-Do attitude.

POSITION GENERAL DUTIES AND TASKS :

Key Skills:

Experience in AML, KYC, Netreveal KYC upgrade, Transaction Monitoring, Banking compliance projects and applications;
Able to write shell scripts and DB queries
Requirement Analysis, Functional Specification, SIT, UAT, Architecture and Design, Change Management, Problem Management, Shell Script, SQL, Machine Learning

Job Objectives

To support AML Projects for Singapore and Regional entities

Key Responsibilities

Participate in end-to-end study of business requirements for the implementation and machine learning based AML system.

Liaise with application teams across group and countries build the enhancements according to the technical solution plan

Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Perform data mapping and process mapping with interfacing applications

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

Test, maintain and recommend software improvements to ensure strong functionality and optimization

Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

Manage project change request approval windows and deployment schedule

Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Facilitate and provide technical and testing support before and after production deployment

Liaise with other units across IT and Business in the organization

Manage external vendors for project delivery within schedule

Key Requirements

Must Have

At least 7 years of experience in Compliance Banking and AML in System analyst or Business Analysts role

Ability to multitask effectively and handle large amounts of data

Highly driven, pro-active and a strong team player

Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

Experience in Hadoop ecosystem and technologies, Machine Learning
Experience in NoSQL database or Big Data, Shell Scripting
Experience in Control-M, Git, Jenkins, JIRA
Experience in SharePoint and Confluence.

Database Technical Expert (Application Performance Tuning – Oracle & Java)

Position Purpose

• To perform deep technical audit of large-scale eBanking application to identify performance bottleneck areas and propose/implement solutions for top performance of application.

• Technical expert specialized in Database model design and architecture as well as runtime Database queries and procedures execution focused on the Oracle database & Java based web application.

Responsibilities

Direct Responsibilities

• Take a lead role in analyzing the current application design and Database model for performance point of view.

• Be the main contributor in auditing the Database queries and procedure/packages that are (potential) source of performance issues of application.

• Propose/suggest improvements techniques/schemas of the Database model and queries.

• Work in a tight collaborative environment with an Offshore vendor (locate in India) to improve Database assets and resources.

• Identify the 20% of the queries that cause 80% of the slowness issues.

• Analyze the possibility of cartesian product in the SQL queries used.

• Pinpoint the queries which involve full table scan.

• High ability to read and analyze AWR reports.

• Interact with teams and communicate findings and areas of improvements.

Technical & Behavioral Competencies

• Expertise in Oracle 19C, 21 Database Product

• Expertise in SQL Language for performance tuning

• Expertise in writing efficient SQL queries considering Server and Network resources.

• Expertise in the Oracle database runtime configuration and optimization parameters.

• Exposure to Relational database Object Mapping frameworks such as iBatis and Hibernate.

• Hands-On Java experience would be a plus.

• Good communication skills.

• Excellent troubleshooting and analytical skill with Accuracy

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-15 years of total experience with last 5 years as Database application performance specialist, preferably in banking domain.

• IT Design and development exposure is a definite plus.

• Certification in database optimization/tuning areas is preferred.

POSITION OVERVIEW : Production Manager

POSITION GENERAL DUTIES AND TASKS :


Job Description Summary:

As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. The Production Manager collaborates with stakeholders, vendors, executive leadership, Customer’s Studios and global technical teams to manage projects from intake to final program reconciliation. The role includes content development and design (creative, content, video, run of show, technical requirements, resourcing crews) and delivery of an experience that meets the client objectives leveraging the tools we have available in-house.

Responsibilities:

Define and execute the production strategy and project plans for each project, directly or collaborating with various teams;
Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams;
Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met;
Develop and create concepts based on the client’s business requirements while maximizing messaging effectiveness.
Generate and maintain production/technical documents (run of show, production/crew schedule, rehearsal schedule, breakout flow, presentation and video specs, presenter specs, etc.).
Write creative briefs that clearly articulate communication objectives and success criteria to inform and direct work and creative development;
Be a good steward of the Company’s spending and resources;
Be conscious of the sustainability and environmental impact of our work
Operate and manage Audio and Video Production Equipment and Software including NDI technology
Consult and manage Live/Hybrid/Virtual Event Production, Virtual Event Portals, Encoding Hardware/Software, CDN solutions
Collaborate with the Digital Workplace team to continuously evaluate new features of our digital products and determine where we have feature gaps that need to be added to the roadmap
Ability to operate and run meetings effectively in potentially high stress situations
Ensures back-up plans are in place for each production
Classified - Confidential

Ability to pivot and be flexible on production in the case of technical errors or last minute run of show changes while maintaining a seamless front-end experience for employees

Job Qualifications:

Experience working with Microsoft products preferred (Teams Meetings & Events, Yammer, Stream, SharePoint)
Experience managing Unified Communication Tools preferred (web and video conferencing, mobility, desktop sharing, instant messaging)
Experience with Hardware and Software Encoders (Tricaster, Wirecast, vMix, OBS) preferred
Experience with network configuration and support preferred
Strong interpersonal skills
Proactive approach to work
Strong communication skills
Strong process and detail orientation
High level of initiative and assertiveness
Results oriented
Ability to coordinate and leverage resources to deliver against objectives
Creative problem-solving skills
Project Management skills
Strong teamwork and collaboration skills

Requirements:

• Bachelor’s degree preferred
• 5 - 10+ years of experience working as a meetings and event producer or related
• Experience working with agile methodology and routines
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities
• Demonstrated effectiveness in working cross-functionally to deliver products/services
• Excellent verbal, written, and presentation communications skills.
• Excellent interpersonal skills – can build relationships and lead and influence across a large, highly networked organization
• Experience working in a complex organization
• Self-starter with a problem-solving mindset; ability to work with minimal supervision, and to effectively delegate work to others

Skills: Live Production, Microsoft Teams, Microsoft Stream, Encoding, Live Events, Audio Visual, Unified Communications. NDI, Networking, Agile

Travel : 0-25%

Database Application Performance Specialist preferably in Banking Domain

POSITION OVERVIEW : Database Technical Expert

POSITION GENERAL DUTIES AND TASKS :

Position Purpose:

• To perform deep technical audit of large-scale eBanking application to identify performance bottleneck areas and propose/implement solutions for top performance of application.

• Technical expert specialized in Database model design and architecture as well as runtime Database queries and procedures execution focused on the Oracle database & Java based web application.

Direct Responsibilities:

• Take a lead role in analyzing the current application design and Database model for performance point of view. • Be the main contributor in auditing the Database queries and procedure/packages that are (potential) source of performance issues of application.

• Propose/suggest improvements techniques/schemas of the Database model and queries.

• Work in a tight collaborative environment with an Offshore vendor (locate in India) to improve Database assets and resources.

• Identify the 20% of the queries that cause 80% of the slowness issues.

• Analyze the possibility of cartesian product in the SQL queries used.

• Pinpoint the queries which involve full table scan.

• High ability to read and analyze AWR reports.

• Interact with teams and communicate findings and areas of improvements.

Technical & Behavioral Competencies:

• Expertise in Oracle 19C, 21 Database Product

• Expertise in SQL Language for performance tuning

• Expertise in writing efficient SQL queries considering Server and Network resources.

• Expertise in the Oracle database runtime configuration and optimization parameters.

• Exposure to Relational database Object Mapping frameworks such as iBatis and Hibernate.

• Hands-On Java experience would be a plus.

• Good communication skills.

• Excellent troubleshooting and analytical skill with Accuracy Specific Qualifications

Specific Qualifications:

• Graduate degree in IT/Computer Science or equivalent

• 10-15 years of total experience with last 5 years as Database application performance specialist, preferably in banking domain.

• IT Design and development exposure is a definite plus.

• Certification in database optimization/tuning areas is preferred.

POSITION GENERAL DUTIES AND TASKS :

Critical Work Functions and Key Tasks

Project Management Planning

Plan and brainstorm program details, approach, outcomes, and define the overall objectives.

Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

Guide and work with cross functional teams

Contribute to and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

Perform timely update to stakeholders on project progress, issues, risks, resources and budgets

Manage project financial health, including budget utilization and cashflow where applicable

Project Scope Mgt & Change Control

Develop the detailed requirements and deliverables as agreed within the scope of the project
Manage and track issues/ arising from scope creep or missing scope
Ensure any change in scope is well documented and impact assessment are approved by the workgroup committee or project sponsor


Project Time Management

Manage the project schedule and orchestrate resources as needed
Develop and/or modify the detailed project activities and schedule where necessary, identify dependency and critical path
Drive and monitor the project activities, schedule and deadlines to ensure timely delivery
Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality

Assist with the curation of content in line with the overall programme objectives
Ensure deliverables are reviewed to minimise rework

Project Risk Management

Manage any risks and issue resolution timely
Identify any risks and ensure mitigation is in place to contain or minimise the risk
Monitor, manage, and escalate any new risks & issues
Report any new risk, issues and progress of mitigation/action where needed

Project Stakeholder Management

Guide the project team to set up the project governance structure and escalation mechanism
Work closely with the stakeholders involved in the projects with clarity of project members' roles and responsibility
Align with communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline
Manage stakeholders' expectation and build a trusted relationship

Requirements / Qualifications

While the PM does not require a HealthTech background, any experience would be a bonus so as to easily understand any technical terms, ideas, or solutions that may arise.

Other requirements:

Strong project management and people management skills

Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the projects

Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

Confident, able to lead the roles and tasks assigned to him/her, and drives cross functional teams in a structured and methodological manner to meet the business objectives

Actively brainstorms and contributes ideas, proactively suggests and participates in solutioning when there is a void of ideas

Good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders

Adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity

Persistent and problem solves when there is lack of clarity or a solution

Ability to manage and prioritise multiple activities at one time

Professional written and verbal communication skills, and interpersonal skills

POSITION OVERVIEW : System Engineer(AWS)

POSITION GENERAL DUTIES AND TASKS :
Role and Responsibilities

Responsible for day-to-day operational activities in TRUST systems, to ensure optimum system performance and determine the system strategy for business continuity.

- Responsible for daily system health checks and proactive incident reporting.

- Support new operation initiatives and to drive development of system integration, acceptance, performance management practice and performance testing.

- Work with different stakeholders to perform technical support for any TRUST incident or request.

- Support infrastructure services either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.

- Support integration services between external systems either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.

- Responsible for ensuring backup solution for TRUST data and system are operational state

- Support for any application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA.

- Responsible for tracking and maintaining TRUST asset inventory to ensure all asset are accounted for.

- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirements / Qualifications

Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- Added advantage with AWS Certification - At least 1 years of working experience in Cloud-based services, IT operations and vendor management.

- Proactive and dedicated individual with multi-tasking capabilities

- Working knowledge of and experienced in Public Agency IT/System environment is preferred.

In-depth hands-on experience on:

- Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS and/or Azure.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS

- Knowledge of disaster recovery, system backup and restore.

- Troubleshooting connectivity and data transfer issues.

- Certification in AWS SysOps is a plus.

Product Manager – Mobile App Development

Roll & Responsibilities:

• Develop a strong operations mindset and attitude to maximize availability and performance of the 24x7 digital channels under your purview

• Manage and collaborate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability and performance

• Participate in new projects as a subject matter expert to advise on operational considerations and requirements of applications

• Build up deep technical skills in native mobile development and sharpen skills in these areas proactively and continuously

• Collaborate widely across all participating countries, teams, and stakeholders within Group.

• Comply with compliance, governance, and internal audit requirements for the applications under your purview, such as Architecture Review Board reviews, disaster recovery and security scanning

• Manage critical application and cybersecurity incidents along with appointed AMS vendor(s) and infrastructure teams

• Plan, communicate and coordinate maintenance activities, working with vendors who will execute those activities

• Provide timely communications for incidents and regular status updates to relevant tech and business teams

The following requirements are optional but will be advantageous:

• Knowledge of agile project methodology

• Knowledge of New Relic or similar application performance monitoring tools (Hands-on experience will be advantageous)

• Functional experience in any of these areas: hospitality, travel, customer relationship management, case management, chatbots, bookings, payments.

POSITION OVERVIEW : Testing Engineering Analyst


POSITION GENERAL DUTIES AND TASKS :

Role and Responsibility:

• Work with CP Project Manager to provide weekly status update. Maintain & monitor schedule. • To raise potential risks and issues to CP Project Manager and propose solution to overcome the risks or alternative
• Work with Vendors and help implementation of test automation scripts, assist vendor in finding issues with test automation scripts
o e.g.Identify user to organization relationship and generate necessary mapping files
• Work with Solution Architect to implement infra gaps or discussion on solution gaps
o e.g.Provide benchmark and justification for additional VMs capacity for Genie / PT Agent
o Discuss on AV solutions and workaround for handling large files
• Implementation of Test Data generation tools
• Implementation of Common Infra Structure Perf Test Application
• Execute Performance Test for Common Infra
• Develop Report generation solutions for Performance Testing Metrics information collection e.g.
o Aggregate information from AWS Cloud Watch
o Aggregate information from SQL
o Aggregate information from Application log
• Maintain Performance Test Plan for Review and Approval


Skillset:
• Able to work independently (Very critical) • Able to work with vendors like Tescom, LeapThought
• Able to work with customer like BCA
• Have very hands-on skillset on following:
o SQL (Very critical)
o Data Modelling (Very critical)
o C# development
o AWS Cloud Environment (As developer)
o Enterprise grade batch job development
• Good general enterprise application development and prior knowledge in application performance testing.
• Able to organize and define schedule.
• To present and refine / discuss with customer
• Able to identify issues and work with relevant party to propose solution to customer e.g.
o AV constraint and workaround
o Large file transfer constraint and workaround.
• List of tools - Python / AWS Lambda / AWS Step Function, C#, Jmeter, SQL for Report Generations / Data Patching, AWS related metrics / logs

POSITION GENERAL DUTIES AND TASKS :
Must have:

Strong experience in designing test cases using cucumber BDD format.
Strong experience on Web automation tools (Selenium)
Should be well versed in Automation (Selenium with Java), Framework development or maintenance.
Should be an expert in using Selenium – using Cucumber and POM Design Pattern.
Experience in programming language – Java.
Experience in Agile Methodologies and tools – JIRA, Confluence and Bitbucket
Willing to do manual testing on need basis.
Experience in all the phases of software testing lifecycle (STLC).
Provide technical leadership using relevant Automation experience and knowledge.
Devise innovative approaches to complex problems through adaptations and modifications of standard automation technical principles.
Lead technical root cause analysis, incident investigations, and solving problems on process control issues
Collaborating with QA Analysts and Software Developers to develop solutions.
Proficiency in programming languages such as Java, Python, C# etc.
Excellent mathematical and problem-solving skills.
Highly accurate and detail-oriented.
Having knowledge of Maven, Cucumber, Jenkins, etc. will be an advantage


Good to have:

Knowledge on API testing using Java and Rest Assured
Knowledge on the CI/CD
Knowledge in Banking domain – Retail and Corporate banking

Strong experience in designing test cases using cucumber BDD format.
Strong experience on Web automation tools (Selenium)
Should be well versed in Automation (Selenium with Java), Framework development or maintenance.
Should be an expert in using Selenium – using Cucumber and POM Design Pattern.
Experience in programming language – Java.
Experience in Agile Methodologies and tools – JIRA, Confluence and Bitbucket
Willing to do manual testing on need basis.
Experience in all the phases of software testing lifecycle (STLC).
Provide technical leadership using relevant Automation experience and knowledge.
Devise innovative approaches to complex problems through adaptations and modifications of standard automation technical principles.
Lead technical root cause analysis, incident investigations, and solving problems on process control issues
Collaborating with QA Analysts and Software Developers to develop solutions.
Proficiency in programming languages such as Java, Python, C# etc.
Excellent mathematical and problem-solving skills.
Highly accurate and detail-oriented.
Having knowledge of Maven, Cucumber, Jenkins, etc. will be an advantage


Good to have:

Knowledge on API testing using Java and Rest Assured
Knowledge on the CI/CD
Knowledge in Banking domain – Retail and Corporate banking

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.

Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.

Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.

Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.

Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.

Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.

Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.

Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.

Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.

Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.

Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

POSITION GENERAL DUTIES AND TASKS :
Job description

Collaborate with the development and data engineering teams to understand ETL processes and data flows.

Review Data Models, Data Mappings, Architectural Documentation to create/execute effective SIT Test Plans and SIT test case

Design and execute comprehensive test plans for ETL processes, ensuring data integrity and accuracy throughout the data lifecycle.

Develop and maintain test cases, scripts, and documentation for ETL testing activities.

Validates data by running queries in the database and verify the results match the expectations

Analyses and troubleshoots erroneous results, determines the root causes, logs the defects in HP Quality Centre/ALM and enables defect management,
including working with the development team on the resolution of Software related defects

Solid understanding of databases and systems and the ability to communicate effectively across groups

Works closely with the Software development team (Business Analysts, Developers).

• Strong experience in designing test cases using cucumber BDD format.
• Strong experience on Web automation tools (Selenium)
• Should be well versed in Automation (Selenium with Java), Framework development or maintenance.
• Should be an expert in using Selenium – using Cucumber and POM Design Pattern.
• Experience in programming language – Java.
• Experience in Agile Methodologies and tools – JIRA, Confluence and Bitbucket
• Willing to do manual testing on need basis.
• Experience in all the phases of software testing lifecycle (STLC).
• Provide technical leadership using relevant Automation experience and knowledge.
• Devise innovative approaches to complex problems through adaptations and modifications of standard automation technical principles.
• Lead technical root cause analysis, incident investigations, and solving problems on process control issues
• Collaborating with QA Analysts and Software Developers to develop solutions.
• Proficiency in programming languages such as Java, Python, C# etc.
• Excellent mathematical and problem-solving skills.
• Highly accurate and detail-oriented.
• Having knowledge of Maven, Cucumber, Jenkins, etc. will be an advantage

Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for data marts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.

Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes - At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Must-Have Primary Skill: Data and Intelligence-Data Management-ETL Data Integration

Primary Skill: Yrs Experience Skilled (3 to 5 Years Experience)

Location: Singapore

Core Skillset:

Support Enterprise Correspondent Management System (ECMS) Pitney Bowes products -

EngageOne, Designer, Vault, Emessaging, Sagent Service Delivery Windows, IIS, SQL Server, WebLogic, Java J2EE,

1. Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent

2. Technically competent in IIS, WebLogic, Java J2EE

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.

6. Strong SQL, IIS, Windows Java and Websphere

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills

9. Able to work stand alone in recovery and flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.

2. Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Provide timely updates regarding production status and progress of issue resolution.

9. Perform impact analysis of enhancements/projects that will impact supported systems.

10. Participate in Disaster Recovery and Business Continuity exercises.

11. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

12. Have a quality mind-set with prevention attitude to attain zero defects.

13. Able to support SIT/UAT/PROD/DR deployment, with DevOps

14. Able to support relevant software/platform/database upgrade for the systems.

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.

Tagetik:

Tagetik CCH, SQL Linux, Shell scripting.

Hyperion:

Hyperion Financial Management, Essbase, Hyperion FDQM, SmartView. Windows Batch Scripting.

1. Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView.

2. Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting.

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Strong experience in banking/financial services industry

6. Demonstrable analytical skills with deep knowledge Production Support Environment.

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules – HFM, FDQM, Essbase

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.