Total 11 job vacancies by Adventus Singapore Pte. Ltd.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor's Degree in any discipline, ideally from an established local Singapore university
• Advantageous to possess relevant internship experience, however, no full-time work experience is necessary
• Good communication skills and comfortable with stakeholder management
• Ability to multi-task, and comfortable handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• Advantageous to possess business acumen, customer focus and financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Job Overview:

We are seeking a bright and well-spoken individual to join the Adventus team as a Junior Associate - Microsoft 365 Services. Apart from honing a technical skill set in the Microsoft 365 field, the ideal candidate will eventually be responsible for liaising with key decision makers, interacting frequently with senior management or equivalent personnel.

Responsibilities

• Deployment and Administration:

Deployment and ongoing administration of Microsoft 365 services, including but not limited to:

• Security and Compliance: Implement security policies and configure threat protection.
• Endpoint Manager (Intune): Efficiently deploy and manage devices, applications, and policies.
• Identity Management (Entra ID): Maintain user identities, authentication, and access controls.
• Exchange Online: Administer email services, mailboxes, and distribution groups.
• SharePoint Online: Configure sites, libraries, and permissions.
• Defender (formerly Windows Defender): Optimize endpoint security.
• OneDrive for Business: Manage file storage and synchronization.
• Teams: Enable collaboration features.
• Consultation and Strategy
• Advising clients on best practices, helping them develop strategies to maximize the benefits of Microsoft 365, and staying updated with the latest features and updates with a strong focus on cybersecurity

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• No relevant experience is required.
• Fluency in spoken English and Mandarin (to liaise with Mandarin speaking customers)
• Excellent communication skills
• Strong problem-solving skills and attention to detail.
• Ability to work independently as well as part of a team.
• Willingness to learn and adapt to new technologies and processes.

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

Job Overview:

We are seeking a bright and well-spoken individual to join the Adventus team as a Junior Associate - Microsoft 365 Services. Apart from honing a technical skill set in the Microsoft 365 field, the ideal candidate will eventually be responsible for liaising with key decision makers, interacting frequently with senior management or equivalent personnel.

Responsibilities

• Deployment and Administration:

Deployment and ongoing administration of Microsoft 365 services, including but not limited to:

• Security and Compliance: Implement security policies and configure threat protection.
• Endpoint Manager (Intune): Efficiently deploy and manage devices, applications, and policies.
• Identity Management (Entra ID): Maintain user identities, authentication, and access controls.
• Exchange Online: Administer email services, mailboxes, and distribution groups.
• SharePoint Online: Configure sites, libraries, and permissions.
• Defender (formerly Windows Defender): Optimize endpoint security.
• OneDrive for Business: Manage file storage and synchronization.
• Teams: Enable collaboration features.
• Consultation and Strategy
• Advising clients on best practices, helping them develop strategies to maximize the benefits of Microsoft 365, and staying updated with the latest features and updates with a strong focus on cybersecurity

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• No relevant experience is required.
• Fluency in spoken English and Mandarin (to liaise with Mandarin speaking customers)
• Excellent communication skills
• Strong problem-solving skills and attention to detail.
• Ability to work independently as well as part of a team.
• Willingness to learn and adapt to new technologies and processes.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 2 to 3 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

Job Summary:

A cybersecurity engineer with experience in security operations center (SOC) and security information and event management (SIEM) is responsible for ensuring the security of an organization's computer systems and networks. This individual will be a key player in the development and implementation of security policies and procedures to protect against cyber threats.

Job Responsibilities:

• Monitor security systems and identify potential security threats and vulnerabilities.
• Conduct investigations and respond to security incidents and events.
• Design and implement security controls and countermeasures to prevent security breaches.
• Configure and manage security tools such as firewalls, intrusion detection systems, and security information and event management systems.
• Collaborate with the organization's IT team to ensure the security of systems and networks.
• Stay current on emerging security trends and technologies and recommend updates to security policies and procedures.
• Develop and maintain security documentation, including incident response plans and security assessments.
• Train and educate employees on security best practices.

Job Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• No experience required
• Certified Information Systems Security Professional (CISSP) or similar certification
• Expertise in security information and event management systems.
• Knowledge of security technologies such as firewalls, intrusion detection systems, and encryption.
• Knowledge in Penetration Testing.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• This is a challenging and rewarding role for an individual with a passion for cybersecurity and a desire to protect organizations against cyber threats. The successful candidate will be highly motivated, possess a strong work ethic, and have the ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Understanding customers’ IT environment and business requirements
• Provide technical consultation to customers
• Perform technical presentations, coordinate proof of Concepts, solutions and product demonstration to a variety of audiences from C-level to IT Executives.
• Work closely with sales & post sales team by participating and supporting all sales strategies and business goals.
• Work closely with internal stakeholders to prepare quotations and proposals
• Act as a technology bridge between Sales and Technical team
• Engage vendors for support and solutions

Requirements

• 2+ years proven track record in Presales/Sales capacity for Information Technology Solutions & Services
• Possess at least a Diploma in Information Technology or related fields
• Excellent communications and writing skills
• Ability to communicate technical and business concepts effectively to C-Levels
• Bilingual in English & Mandarin to communicate effectively with Mandarin speaking customers
• Self-motivated and able to work under pressure and tight deadlines
• Strong knowledge and experience with Infrastructure Technologies and Solutions, such as Server Operating Systems (Windows Servers, Linux), Virtualization solutions (Hyper-V, VMware), Networking, Microsoft 365, Microsoft Azure, Cybersecurity Solutions will be advantageous
• Ability to learn and adapt to new technologies

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 2 to 3 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Job Description :

• Assist in developing and maintaining project plans, timelines, and milestones.
• Collaborate with project managers and team members to ensure alignment with project goals.
• Facilitate effective communication among project team members, stakeholders, and other relevant parties.
• Organize and lead project meetings, ensuring clear communication of project objectives, status, and action items.
• Coordinate and assign tasks to project team members, ensuring alignment with project objectives.
• Monitor task progress, identify potential issues, and work collaboratively to address challenges.
• Maintain accurate project documentation, including plans, reports, and other relevant records.
• Prepare regular reports on project status, milestones achieved, and potential risks.
• Assist in resource allocation and management to ensure optimal utilization.no
• Monitor and report on resource availability and constraints.
• Collaborate with the team to ensure project deliverables meet quality standards.
• Conduct regular quality checks and reviews.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field from a recognized institution.
• Project Management Professional (PMP) certification or equivalent is highly desirable.
• Proven track record in successfully implementing server, firewall, switch, APs upgrade projects is a plus.
• Familiarity with managing and upgrading servers, firewalls, switches, and access points.
• Basic understanding of Azure VM deployment, configuration, and management.
• Exposure to planning and executing data migration projects.
• Desirable skills in Microsoft Word and Excel.
• Basic understanding of Microsoft 365 environment and services.
• Basic understanding of network infrastructure and protocols.
• Basic understanding of designing, implementing, and managing network solutions.
• Excellent verbal and written communication skills in English.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, particularly in troubleshooting IT infrastructure issues.
• Ability to adapt to evolving project requirements and technology landscapes.
• Demonstrated flexibility in managing multiple IT projects simultaneously.
• Proven ability to work collaboratively in cross-functional IT teams.
• Experience in coordinating and leading IT project teams.

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Responsibilities

• Responsible for the P&L of IT Infrastructure Business Unit globally
• Drive revenue and manage cost in the IT Infrastructure Business Unit
• Researching, aligning and developing products, solutions and services; with a special focus on managed and recurring services
• Working in close collaboration with Country Managers, Sales, Marketing and Pre-Sales Teams to bring solutions and services to market globally
• Develop and maintain robust operational processes to increase efficiency, effectiveness accuracy of the IT Infrastructure team
• Lead and manage a team of IT Infrastructure engineers and pre-sales personnel globally
• Manage current and potential vendors to explore new products and create new services
• Continuous improvement of IT Infrastructure services

Requirements

• Bachelor's Degree in Computer Science/ Information Systems or related disciplines
• Minimum 10 years of experience in IT Infrastructure design and IT services management
• Experienced in network, servers, storage backup technologies and data center operations
• Experienced in Cloud adoption and integration (Azure/ AWS)
• Strong track record in managing IT Infrastructure and Operations
• Strong business acumen