Total 42 administration assistant job vacancies in Singapore

• To assist in the consistent adaptation and adoption of AIC’s Information Management Policy across the organisation
• To assist in enabling related Data Management policies and executing relevant change initiatives
• Support the Data Protection Officer in handling of data sharing request in accordance with AIC Data Sharing Framework
• To assist in regular review initiatives to ensure continuous relevance and application of the AIC Data Sharing Framework to division’s processes
• To support the review of PDPA compliance related aspects throughout the organisation and its partners

Job Requirements:

• Degree in Information Science or Business Management with 3 -4 years' work experience
• Preferably 1 – 2 years of experience in handling information management, protection or/and data governance aspects
• Familiarity with Personal Data Protection (2012) and experienced in working within a Data Protection Office or similar would be beneficial
• Entry level candidates with relevant skillsets are welcome to apply. This includes background in process improvement methodologies and risk management practices, experience in analysing business processes and workflows to identify areas for improvement.
• Collaborate and/or guide stakeholders as part of cross-functional teams to identify and track areas for improvement
• Facilitation skills would be a plus
• Meticulous and conscientious
• Outgoing and works well in a team
• Good listener and quick to adapt

As Assistant Manager, Partnerships Development, you will play a strategic role in building an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage key stakeholders and drive projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Lead and drive enablers that will help build an integrated care ecosystem. These include, design and implementation of partnership frameworks, standardised processes and templates, and the development and design of effective monitoring performance indicators and dashboards.
• Engage and work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system.
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem.
• Develop and work with stakeholders on programme review and evaluation.
• Synthesize the learnings and experience for improvement in programme design and implementation.
• Identify best-practices and implement platforms for cross sharing and learnings between providers.
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline
• 3 to 5 years of relevant experience
• Relevant experience in community care and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage
• Possess excellent communication and interpersonal skills, to be able to lead, engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical and problem-solving skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure.
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and enhance operational efficiency (e.g. through Robotic Process Automation and/or other analytical tools)
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Assist in audit related matters to ensure compliance with audit requirements

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data visualisation/analytical tools such as RPA (UiPath), IDEA Caseware, R, Tableau and VBA will be an added advantage

The successful candidate will be offered a 2 years' employment contract.

You will manage a grant administered by Sector Funds, and the job scope includes:

• Working with community care partners to identify opportunities, develop strategies and scope proposals on developing/enhancing services and building organisational capabilities, so as to better serve seniors and clients.
• Analysing data to assess the impact of funded projects, identify opportunities to develop resources to support community care partners at scale, and improve grant design and administration.
• Assess funding proposals, and work with community care partners to improve impact of funded projects.
• Develop requirements for, and assist in project managing the development of, a grant management IT system.

Job Requirements:

• A degree, with disciplines in health or the social sciences preferred.
• Strong analytical, planning and problem-solving abilities.
• Good team player and strong interpersonal skills, with the ability and curiosity to learn more about the various stakeholders' concerns.
• Self-starter, meticulous, adaptable to changes and strong ability to manage multiple tasks concurrently.
• Strong command of English, and proficient in Microsoft Excel.

This position will be part of the Policy and Systems Management team, oversees the launch of new schemes from design to process development and implementation. The team is also responsible to drive inter-agency and cross-division projects to improve government’s financial support to patients and their caregivers.

1. Policy & Analytics

• Lead policy related discussions with MOH and other agencies; coordinate the launch of new policies in partnership with internal and external stakeholders.
• Perform review of existing policies and procedures, identify gaps and suggest improvements to existing process supported by data.
• Provide staffing support.

2. Project management

• Participate in cross-agency projects to improve government’s support to patients. Represent the division in the workgroup discussions and involve in the project planning process.
• Responsible for the development and delivery of assigned projects, monitor the activities, and lead change management effort to support the implementation.
• Review and improve the existing processes to achieve cost-effectiveness and productivity gain.

Job Requirements

• Bachelor degree with 3 years of relevant experience from public sector organizations.
• Experience in managing cross-agencies projects, process planning, change management and reporting would be advantageous.
• Self-starter with the ability to work independently and as part of a team. Good interpersonal skills to work across multiple stakeholders.
• Able to handle ambiguity, strong analytical skill and effective time management to meet project timeline.

Join our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!

Job Description:

• Develop a fair and transparent tender evaluation framework to select the best providers for community care services.
• Take charge of the entire tender process, from preparing tender documents to conducting tender evaluations and awarding contracts.
• Collaborate with stakeholders to monitor service providers’ performance, ensuring they meet adhere to the contract requirements.
• Manage timely and accurate contract renewals to ensure service continuation for seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.

Job Requirements:

• Bachelor's degree in a relevant field (e.g., public administration, business administration, etc.).
• Proven experience in tender management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and using relevant software and tools for data analysis in tender evaluation.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.

Join our dynamic team as a Site Planning and Management Officer, where you will play a pivotal role in shaping the future of community care facilities for seniors!

Job Description:

• Develop comprehensive plans to strategically locate community care facilities across the island, and creatively utilising innovative space solutions to address land scarcity, ensuring optimal accessibility and service delivery for our senior population.
• Conduct comprehensive site assessments to determine the suitability of locations for community care facilities.
• Analyse demographic data and community needs to inform the planning and assessment decisions.
• Collaborate with diverse stakeholders to co-design and co-develop functional community care facilities that enhance the delivery of care services for the seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.
• Take charge of developing and managing budgets, key project milestones, and implementation plans to ensure timely delivery of community care facilities.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., urban planning, public administration, business administration, facility management, etc.).
• Proven experience in site planning and management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and making data-driven decisions.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.
• Strong project management skills to ensure successful execution of initiatives.

• Lead teams to deliver funding outcomes for the Community Silver Trust (CST) and Tote Board Community Health Fund (TBCHF).
• Oversee the smooth running of the day-to-day business operations and administration of the grants to meet programme-level KPIs and audits - cover publicity of grants, review proposals, support service providers on the application of grants, assess proposals, seek approval of the proposals, issue award letter to grantees, monitor progress of funded projects, support grantees in project implementation by sharing practices and linking up with resources, process claim reimbursement, support project variation request, document learnings, support audits of the funds etc.
• Drive the framing and structuring of outcomes and impact reporting and oversees the analyses, preparation and vetting of reports for funders and management.
• Partner service providers and stakeholders to co-develop solutions aligned to the sector’s needs.
• Engage funders upstream to cultivate more sustained funding pathways for impactful projects, support new areas of needs and calibrate funding approach to better support grantees as needs evolve.
• Establish the culture, system and practice of conducting regular review of internal process to ensure its efficiency, and effectiveness and to minimise risk to AIC.
• Conduct/co-conduct with Team Leads regular grant writing and project management workshops for service providers to build capabilities upstream and minimise downstream project governance issues with grantees.
• Set targets and coach teams to streamline and automate processes (application, assessment, progress reporting, prioritisation of projects for active intervention, and claim reimbursement) to reduce process waste and errors.
• Drive digitalisation efforts for grant administration to improve governance and productivity.

Job Requirements:

• Minimum a degree in any discipline.
• Minimum 10 years of working experience in grants management and administration or industry development.
• Minimum 5 years of managerial experience.
• Preferably in community care, social service or healthcare sector.
• Leadership and influencing skills
• Strong interpersonal and communication skills.
• Stakeholder management skills
• Good analytical, planning, and problem-solving skills.
• Nimble and adaptive to changes.

• Drive the planning and conceptualisation of the future Community Care Sector.
• Work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community.
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector.
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers.
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector.

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care.
• Analytical and meticulous with good interpersonal, stakeholder management and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-driven, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

1. Partner Engagement

• Build and maintain strong relationships with Community Care Partners to understand Partner’s needs and aspiration.
• Be the primary point of contact and resource person to support Partners to navigate policies, schemes, and regulations in their provision of community care services (e.g. Centre-based Care, Home Care and/or Nursing Home).
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and co-creation of solutions.
  

2. Partners Development and Growth

• Support capacity development and growth of Partners in their provision of community care services.
  Assist with driving improvement in operational processes as well as delivery of care services
• Coordinate with relevant stakeholders to facilitate Partner’s participation in programmes and initiatives that will support their strategic growth
• Maintain oversight of Partner’s implementation plan, progress and depository of key information
  

Job Requirements:

• Degree in any discipline
• Minimum 2 years of relevant healthcare or community care experience, preferably in stakeholder engagement, and project management
• Competency in basic statistics and MS Office applications
• Possess excellent communication, interpersonal skills & ability to work with diverse groups of stakeholders
• Has a pleasant personality and passion in engaging and supporting Partners in the Community Care Sector to succeed

Join our dynamic team as a Site Planning and Management Senior Assistant Director/ Assistant Director/ Senior Manager, where you will play a pivotal role in shaping the future of community care facilities for seniors!

Job Description:

• Collaborate with the Ministries and Agencies for capacity planning and capacity injection to ensure adequacy of community care services in Singapore.
• Develop comprehensive plans to strategically locate community care facilities across the island, and creatively utilising innovative space solutions to address land scarcity, ensuring optimal accessibility and service delivery for our senior population.
• Develop the framework to conduct comprehensive assessments to determine the suitability of locations for community care facilities.
• Analyse demographic data and community needs to inform the planning and assessment decisions.
• Collaborate with diverse stakeholders to co-design and co-develop functional community care facilities that enhance the delivery of care services for the seniors.
• Write papers, reports, presentations to secure approvals from management and the Ministry.
• Manage budgets, key project milestones, and implementation plans to ensure timely delivery of community care facilities.
• Lead a small team of members and mentor the members to develop them to their fullest potential.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., urban planning, public administration, business administration, facility management, etc.).
• Proven track records in site planning and management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and making data-driven decisions.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.
• Strong project management skills to ensure successful execution of initiatives.

Responsibilities

• Develop and review strategic plans, proposals and policies to enhance and future-proof the Silver Generation Division (SGD)’s capabilities to support our seniors in the community
• Engaging stakeholders and partners from Ministries, Agencies, Corporate, Social Service Agencies and Grassroots to explore opportunities for collaboration and co-develop initiatives to benefit our seniors
• Develop and oversee the division’s annual work plans and Key Performance Indicators (KPIs)
• Plan for resources such as budget and manpower to support the capability building, projects and operations
• Perform data analytics on outreach data and generate insights to guide operational planning and development of new engagement strategies.
• Prepare proposals/presentations and communicate to senior management and stakeholders
• Support the development of communication plans in alignment to the strategic directions
• Coordinate and monitor the operationalisation of workplan items, and reporting of SGD’s KPIs and submissions from sub-units
• Drive innovative efforts and continuous improvements for the division

Requirements

• Degree in any discipline
• Prior experience on ops-policy planning and data analysis is preferred
• Possess project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Able to work with ambiguity and multiple perspectives
• Possess good critical thinking and decision making skills
• Able to work in a fast-paced, dynamic work environment
• Willing to learn and do new things

Job Responsibilities:

• Lead and manage systems & data to support seniors' outreach and volunteers' operations, as well as to instill governance knowledge for all staff and upskill staff’s digitalisation skills.
• Collaborate with stakeholders to improve the work processes and operational efficiency.
• Work closely with stakeholders and IT vendors on business requirements to prioritise and plan system enhancements to support operations.
• Plan and strategise the digitalisation of training roadmap of staff in phases.
• Ensure governance control measures are in place for operational process and system enhancements.
• Review and ensure system documentation are in place [such as functional specifications, user acceptance testing (UAT)] and systems are built correctly to fulfil business needs.
• Implement change management activities to all staff on the enhanced processes and systems.
• Lead the Quarterly Systems Champs Meeting and facilitate System Champs briefings on the new system functionalities and to obtain ground inputs for future system enhancements.
• Key contact for data-related matters and to work closely with Data Protection Secretariat to clarify and finalise data requests prior to approval of request(s).
• Develop and establish internal processes in compliance with regulatory, security and data protection guidelines.

Job Requirements:

• Degree in any discipline with minimum 14 years of relevant experience with significant exposure to business process improvement and IT system enhancement work.
• Possess strong organisational skills including attention to detail and multi-tasking skills.
• Good project management skills to manage multiple projects concurrently and independently.
• Able to demonstrate understanding of lean management or design thinking and translate streamlined processes into user-friendly system requirements.
• Able to demonstrate good interpersonal skills in handling diverse situations and managing individual differences.
• Strong analytical, critical thinking and problem solving skills with the ability to adapt to complex and fast paced changes.

Strategy, Research and Data Division (SRDD) leads in the forward and strategic planning of AIC using a data-driven and multi-disciplinary approach. We drive research and strategy with partners and stakeholders, towards the vision of fostering a vibrant care community that enables people to live well and age gracefully.

Within SRDD, the Strategic Planning team drives long-term planning and formulates an integrated and strategic view of programmes and enablement initiatives. We work closely with other AIC Divisions to sense-make emerging strategic issues impacting community care, translate insights and national policy into practical strategies and influence stakeholders for alignment. We also facilitate whole-of-AIC engagements with Ministry of Health for cross-cutting issues.

The Assistant Manager will conduct strategic planning initiatives to contribute towards the review, translation and communication of AIC’s strategy:

• Analyse and illuminate the impact of cross-cutting issues on ageing and community care
• Facilitate and staff discussions and workshops with AIC Divisions and other stakeholders for effective sense-making and co-creation of responses
• Develop and maintain frameworks to support prioritisation of initiatives and evaluation of study trips
• Assist with the implementation of impact measurement
• Support the development of content such as meeting materials for Chairman’s or CEO’s engagements and country scans.

Job Requirements:

• Recognised degree in any discipline
• Minimum of 2 years’ experience in strategic planning, policy or corporate development, or experience in the health or social care sector will be an advantage.
• Strong analytical, written and verbal communication skills
• Comfortable with numbers and analysing data to derive insights
• Good project management and stakeholder engagement skills
• Team player with good interpersonal skills
• Passion in serving the community care and public sector
• Proactive and conscientious self-starter who is able to work independently
• Strong willingness to learn
• Able to implement solutions in a complex environment

• Transforming, cleaning and integrating data to ensure its quality and usability for downstream analytics and reporting purposes.
• Conduct in-depth data analysis to deliver data-driven insights and ensuring the effective utilisation of data resources to support the organization's strategic decision-making processes.
• Work closely with strategic stakeholders and operational teams to ensure successful delivery of data analysis projects.
• Implementing established data analysis methodologies and best practices to improve the quality and efficiency of data analysis processes.
• Creation of visualizations and reports to effectively communicate insights derived from data analysis.
• Advocate for and contribute to the adoption of best practices in data engineering to ensure governance, quality, and security of data assets.
• Contribute to the development and implementation of processes to enhance the accuracy and reliability of data assets through data quality and metadata management.
• Assist to perform any other ad-hoc project and duties assigned by Director, Senior Assistant Director and/or Assistant Director.

Job Requirements:

• Degree in any discipline, preferably in the Healthcare industry with at least 2 – 5 years of related working experiences
• Experience in data analytics, including data wrangling, analysis, visualisation with strong knowledge in data structures and mining algorithms.
• Knowledge in statistical learning, machine learning and probabilistic models will be advantageous.
• Good communication skills, both written and verbal.
• Pro-active, quality conscious, attentive to details and results oriented.
• Good team player, able to work under pressure and deliver results under tight timelines.

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

As an Assistant Manager/Senior Executive, Sector Integration, you will be part of a team that is working to build an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and work on projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline with 2 years of work experience or entry level candidates with relevant skillsets are welcome to apply.
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage

Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under the Dementia-Friendly Singapore (DFSG) initiative.

• Support managers on Programme Management and Sector Development

1. Promote the DFSG/DFC movement among partners and stakeholders
2. Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community support networks for persons living with dementia and mental health conditions and their caregivers
3. Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshops)
4. Assist in planning for national/community campaigns to raise national dementia awareness and de-stigmatisation
5. Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental healthcare ecosystem
6. Support managers in the development of annual work plans, budgeting and programme reviews to meet the set deliverables and outcomes
   

• Support managers on Stakeholder Engagement and Relationship Management

1. Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives
2. Advise on developing an implementation plan with community stakeholders and partners (grassThis role will act as the Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under Dementia-Friendly Singapore (DFSG) initiative.

Support managers on Programme Management and Sector Development

• Promote the DFSG/DFC movement among partners and stakeholders
• Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community supportive networks for persons living with dementia and mental health conditions and their caregivers
• Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshop)
• Assist to plan for national/community campaigns to raise national dementia awareness and de-stigmatisation
• Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental health care ecosystem
• Support managers in development of annual workplans, budgeting and programme review to meet the set deliverables and outcomes

Support managers on Stakeholder Engagement and Relationship Management.

• Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives:

1. Advise on developing an implementation plan with community stakeholders and partners (grassroots, faith-based groups, schools, healthcare providers, corporates, residents and government agencies etc.)
2. Assist to identify needs, build rapport and explore opportunities with strategic partners and sector leaders such as building, banking, transport, to forge collaborations on expand the reach of DFSG national efforts.
3. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting the dementia and mental health needs of clients and caregiversroots, healthcare providers, residents and government agencies etc)
4. Assist in identifying needs, building rapport and exploring opportunities with strategic partners and sector leaders, such as building, banking, and transport, to forge collaborations to expand the reach of DFSG national efforts
5. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting dementia and mental health needs of clients and caregivers

Job Requirements:

• Degree in any discipline in community outreach/ health promotion/ healthcare, preferred.
• Minimum of 2 years’ experience in community engagement/ healthcare/ mental health/ geriatric areas will be an advantage.
• Good stakeholders/ partners engagement and project management skills
• Good writing and presentation skills
• Competent in MS Office Word, Excel, and Powerpoint.
• Self-driven and passionate in making a difference to Singapore’s landscape on dementia and mental wellness.
• Able to work well with groups from diverse backgrounds
• Able to multi-task and possess strong analytical, problem solving and project management skills
• Proactive, able to think out of the box and able to function in a fast paced environment to meet key deadlines
• Good interpersonal and communication skills; proactive, responsible, good, team player, can work independently, able to manage change & ambiguity.

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and mitigate risks
• Partner Divisions in performing independent risk assessment and compliance function of existing and new programmes
• Review grant and governance policies to ensure they stay relevant in tandem with AIC's grant/operating landscape
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Partner Divisions in audit process and monitor and validate action plans to closure and assist in audit related matters to ensure compliance with audit requirements​​​
• Manage ad hoc projects in risk management related matters or roles assigned

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data analytical tools such as RPA, IDEA Caseware, C-programming, Tableau and VBA will be an added advantage

• Support strategic manpower compensation schemes
• Review and critically analyse policies and frameworks
• Support the design and development of implementation plans for sector manpower initiatives, such as that on compensation and benefits.
• Partner relevant stakeholders to ensure the smooth and timely implementation of the manpower initiatives
• Manage, collect, and perform data analysis on annual surveys to drive policy decisions
• Manage grant disbursements for various schemes ensuring timely and accurate payments.

Job Requirements:

• Degree in Human Resource, Business or other relevant disciplines
• Experience in compensation and benefits will be a value-add
• Meticulous and possess an excellent eye for detail
• Good written and interpersonal communication skills
• Possess the ability to work independently, self-driven, pro-active with a strong sense of responsibility
• Strong team player and a self-starter with the resilience to thrive in a highly dynamic organisation

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure.
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and enhance operational efficiency (e.g. through Robotic Process Automation and/or other analytical tools)
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Assist in audit related matters to ensure compliance with audit requirements

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data visualisation/analytical tools such as RPA (UiPath), IDEA Caseware, R, Tableau and VBA will be an added advantage

The successful candidate will be offered a 2 years' employment contract.

• Develop and review strategic plans, proposals and policies to enhance the Silver Generation Division (SGD)'s capabilities to support our seniors in the community
• Engaging stakeholders and partners from Ministries, Agencies, Corporate organizations, VWOs and grassroots to explore opportunities for collaboration and co-develop initiatives and programmes to benefit our seniors
• Develop the division's annual work plans and Key Performance Indicators (KPIs)
• Plan for resources such as budget and manpower to support the capability building, projects and operations
• Perform data analytic on outreach data and generate insights, dashboard, management reports for management and key stakeholders
• Prepare proposals/presentations and communicate to senior management and stakeholders
• Support the development of communication plans in alignment to the strategic directions
• Coordinate and monitor the operationalisation of workplans and projects, and compilation of SGD's KPIs and submissions from sub-units
• Drive innovative efforts and continuous improvements for the division

Requirements

• Degree in any discipline
• Possess project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Enjoy working with ambiguity and multiple perspectives, good critical thinking and decision making skills
• Ability to work in a fast-paced, dynamic work environment, and willingness to learn and do new things

As Manager/Assistant Manager, Sector Integration, you will play a strategic role in building an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and drive projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Lead and drive enablers that will help build an integrated care ecosystem. These include design of funding administration, care model conceptualisation, development of partnership framework, design and implementation of standardised processes and templates, and the development and design of effective monitoring performance indicators and dashboards.
• Engage and work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, support partnerships development, overcome barriers and lead to better health and social outcomes for our seniors
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Drive development and rollout of IT enablers
• Develop and work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline
• 4 years of relevant experience
• Relevant experience in community care and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage
• A good team player with excellent communication and interpersonal skills, able to lead, engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical and problem-solving skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

Strategy, Research and Data Division (SRDD) leads in the forward and strategic planning of AIC using a data-driven and multi-disciplinary approach. We drive research and strategy with partners and stakeholders, towards the vision of fostering a vibrant care community that enables people to live well and age gracefully.

Within SRDD, the Strategic Planning team drives long-term planning and formulates an integrated and strategic view of programmes and enablement initiatives. We work closely with other AIC Divisions to sense-make emerging strategic issues impacting community care, translate insights and national policy into practical strategies and influence stakeholders for alignment. We also facilitate whole-of-AIC engagements with Ministry of Health for cross-cutting issues.

The Assistant Manager will conduct strategic planning initiatives to contribute towards the review, translation and communication of AIC’s strategy:

• Analyse and illuminate the impact of cross-cutting issues on ageing and community care
• Facilitate and staff discussions and workshops with AIC Divisions and other stakeholders for effective sense-making and co-creation of responses
• Develop and maintain frameworks to support prioritisation of initiatives and evaluation of study trips
• Assist with the implementation of impact measurement
• Support the development of content such as meeting materials for Chairman’s or CEO’s engagements and country scans.

Job Requirements:

• Recognised degree in any discipline
• Minimum of 2 years’ experience in strategic planning, policy or corporate development, or experience in the health or social care sector will be an advantage.
• Strong analytical, written and verbal communication skills
• Comfortable with numbers and analysing data to derive insights
• Good project management and stakeholder engagement skills
• Team player with good interpersonal skills
• Passion in serving the community care and public sector
• Proactive and conscientious self-starter who is able to work independently
• Strong willingness to learn
• Able to implement solutions in a complex environment