Total 16 system engineer job vacancies in Singapore

Responsibilities:

• To ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes.
• Plan, implement and support Patch Management and Software Distribution services.
• Provide administration of back-end infrastructure services with focus on PC Imaging.
• Support desktop and server related escalations pertaining to Workplace Management tools issues.
• Perform Quality Assurance testing for changes to endpoint devices.
• Contribute to the streamlining of daily operational processes, such as automations.
• Ensure smooth running of daily operations.
• Update and maintain proper documentation and reports.
• Any other ad-hoc duties as required or assigned.

Requirement:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System.
• At least 2 years of experience in end to end operations management experience which
  includes configuring, upgradation and resolution related to Wintel infrastructures such as Windows
  Servers, OS clustering, Hyper-V and VMware Virtualization, IIS, Biztalk and other related products
  and cloud services such as AWS, MS Azure.
• Hands-on experience on managing environment running on server virtualization
  technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices.
• Strong analysis and design background with sound documentation experience.
• Understanding of networking concepts and security best practices in AWS, Azure.
• Scripting skills in Python, Shell, or other relevant languages.
• Proficient in troubleshooting skills.
• Effective communication skills.
• Self-driven and ability to work independently.

Job Description

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Qualifications

• Professional Experience - 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.
• Technical
  Strong technical experience with cloud infrastructures, migrations, and technology management preferred
  AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required
• Subject matter expertise in one or more of the following:
• Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Summary:We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 8+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Job Summary:We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 5+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Duties/Responsibilities

• Design, develop and generate electrical single-line diagrams (SLD) schematics, control logics, general arrangement (GA) diagrams using industry-standard software and tools.
• Select appropriate electrical components to ensure design optimization.
• Maintain accurate and up-to-date project documentation, including design specifications, bills of materials, etc.
• Ensure that designs comply with relevant safety and industry regulations and international standards.
• Collaborate with cross-functional teams, including mechanical, digitalization, project, production teams to ensure successful project execution within cost budget.
• Attend meetings with project team to understand clients requirements during project execution
• Participate in pre-sales activities to generate bill of material and designs for the purpose of quotation generation
• Identify and resolve technical issues and challenges related to electrical, control and mechanical design, both independently and as part of a team, during design, production, testing and commissioning processes.
• Assist production and site teams on trouble-shooting, testing and commissioning, when needed
• Manage a team of electrical and control engineers

Required Skills/Abilities

• Proficiency in electrical design and principle.
• Strong knowledge of electrical components and their applications.
• Proficiency in electrical design software

Education and Experience

• Bachelor's degree in Electrical Engineering or a related field.
• Demonstrated experience in electrical design engineering, preferably with low voltage and control panels application.
• Experience at re-engineering existing products to meet customer requirements and specifications.
• Minimum 10 years of experience in low voltage switchboards design or manufacturing

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Min Nitec in any discipline
• Good command in English to liaise with different entities
• Junior level position is available.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Provide first level support to troubleshoot and solve technical problems.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Incident tracking and first & second level resolution for all trouble calls.
• Coordination for employee user account administration, activation, changes, and terminations.

Requirements:

• Minimally Nitec qualifications in IT related disciplines
• Minimum 1 year IT Support experiences
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Others:

• Working Location : Changi Business Park/Bedok/Ang Mo Kio
• Working Hours: 5.5 Days or 12 Hours Shift

Responsibilities:

• Test and commissioning of network equipment for production environment.
• Design, configure and review the network configuration with the contractors.
• Perform full Disaster Recovery (DR) swing test on the system and network.
• Configure and manage firewall, routers, switches, and wireless access points.
• Design and segregate the voice and data VLANs which integrate to the backend system.
• Configure the network monitoring system to enable it to be monitored with statistical data and provide alerts when the equipment is down.
• Set up and integrate the network from front end devices to communicate to the backend system such as Payment System.
• Support and troubleshoot on network issues that occur during implementation and daily operation.
• Configure network security hardening for all network equipment based on the customer requirements.
• Track and resolve network related incidents and requested within Service Level Agreement (SLA).
• Prepare documentation on the Network Architecture Design.
• Maintain the IP address listing for production and non-production environment.

Requirements:

• Recognized degree/diploma or equivalent in Information Technology/Engineering or related discipline with at least 4 years’ relevant experience in system & network administration.
• Able to work well both independently and in a team.
• Possess a strong interest and self-motivation to install, configure and maintain system/network services, equipment, and devices, provide system/network support and request, investigate, troubleshoot issues, and provide resolution, i.e. including managing user accounts and access.
• Competent and having a sound knowledge (Configure and troubleshoot) of various network protocols and topologies, including a broad knowledge of WLAN, switches, routers, servers, IPS/IDS and firewalls.
• Able to perform network monitoring, verifying the integrity and availability of all hardware, network resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, and related administration tasks.
• Able to administer anti-virus, anti-spam and network security system, i.e. Firewalls, TDA and NAC.
• Experience with implementing the network devices hardening requirements.
• Relevant experience with Cisco and monitoring and reviewing performance of network and ability to perform capacity planning.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Responsibilities:

• Design, build, and maintain CI/CD pipelines using various CI/CD platforms to streamline cloud deployments.
• Integrate automation solutions across applications to enhance operational efficiency.
• Ensure best practices and security are prioritized when developing CI/CD pipelines.
• Continuously improve operational workflows through task automation.
• Collaborate with subject matter experts to ensure automation solutions meet business requirements.
• Act as an innovative, hands-on DevOps engineer, focusing on both the technological and strategic aspects of the platform.

Requirements:

• Proven experience with Kubernetes and containerization technologies.
• Strong understanding about DevOps and DevSecOps terminology.
• Proficiency in automation tools such as Jenkins, GitLab Runner, AWS Lambda, AWS CodePipeline, and AWS CodeBuild.
• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation.
• Management configuration tool like Ansible, Puppet.
• Familiarity with scripting languages such as Python, Bash, and PowerShell.
• Experience working in multi-cloud environments, including AWS, Azure and GCP.
• Excellent communication and collaboration skills.
• Cloud certification (AWS, Azure or GCP) is highly desirable.

Responsibilities:

• Responsible for the support of IT infrastructure on the Unix platform
• Provide expertise in troubleshooting and identifying root cause analysis of server and application issues
• Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments
• Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE administration to meet the business needs and service levels
• Adhere to change management requirements for change requests
• Manage operational changes through the change request process and provide status reports to the relevant parties
• Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE
• Provide 1st level troubleshooting of 3rd party applications that is used to support the infrastructure, and follow up with 3rd party vendor to resolution
• Participates in audit activities and responds to audit findings
• Respond promptly to incidents, security alerts, and investigations and deliver temporary or permanent resolutions of incidents escalated, and provide timely status updates/reports to relevant parties
• Ensure service levels meet the requirements, and propose and implement action plans when required
• Responsible for the implemntation of service continuity measures, such as backup/restor procedures and disaster recovery plan, to ensure continuity of the business operations
• Support of other Unix/Linux administration activities
• As this is a 24x7 environment, some activities need to be conducted after working hours (eg. patching)
• Ensure documentation is updated
• Any other duties as required or assigned
• Depending on activities, occasional travel to other offices in Singapore is required

Requirements:

• Minimum Diploma in Information Technology, Computer Science or equivalent
• At least 3 years of relevant working experience in Unix/Linux/Solaris/Redhat/AIX/SUSE administration in an enterprise-level environment
• Strong Knowledge and experience in RedHat Clustering and Oracle Solaris Clustering
• Strong Knowledge and experience in scripting tools/languages, such as Perl, Ruby, and AWK
• Relevant knowledge of SolarWinds
• Knowledge of Microsoft technology like Windows Server, Active Directory, Group Policy, etc is an advantage
• Working hours are typically 9 am to 6 pm but with variations due to the 24x7 environment (eg. Patching activities)

Role Description:
As a Cloud Security Engineer, you will provide excellent technical guidance to customers adopting Google Cloud services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what Google Cloud Platform (GCP) can offer and you will ensure that customers have the best experience in migrating, building, modernising, and maintaining applications in Google Cloud. Additionally, you will work closely with Product Management and Product Engineering to drive excellence in Google Cloud products and features.

Responsibilities:

• Provide deep domain expertise in cloud security and be a trusted technical advisor to customers and solve complex cloud security & compliance challenges.
• Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements, through deep dive discussions, strategic presentations/recommendations, and hands on implementation in Google Cloud environment.
• Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.
• Communicate effectively via video conferencing for meetings, technical reviews and onsite delivery activities.
• Manage disparate senior stakeholders within customer environments to deliver consensus and drive positive customer outcomes on the Google Cloud platform.
• Stay connected with the latest security trends throughout various industry verticals.
• Travel regularly (up to 30%, although we also frequently use video conferencing) in-region for meetings, technical reviews, and onsite delivery activities.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field or equivalent practical experience.
• Minimum 5 years of security architecture and/or security engineering experience
• Coding experience in one or more general purpose languages.
• Experience managing customer projects to completion, working with engineering teams, sales and partners.
• Experience architecting, developing, or maintaining secure cloud solutions.
• Hands on and deep knowledge of security principles.
• Demonstrated experience in Cloud Security delivered within the context of customer facing roles.
• Experience understanding attacks and mitigation methods, in two or more of the following: Network protocols and secure network design; Operating system internals and hardening; Web application security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks.
• Strong practical experience securing Kubernetes and containerised workloads.

Overview: (Summary of the role)

The Storage Engineer must be a certified Storage (SAN) and Backup Administrator in administration and troubleshooting, in a 24x7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts). The Engineer will be expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• IBM V3700 and V7000
• EMC unity or EMC VNX
• NETAPP storage
• HP Nimble or any Dell storage
• Hitachi storage
• EMC Isilon or any NAS product
• Cisco or Brocade san switches
• NETBACKUP or Veeam
• IBM tape libraries

Responsibilities:

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can function fully. Enterprise Backup.
• Administration and management of Symantec backup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuilt of Production or DR servers after each DR should the need arise.
• Manage and monitor multiple storage subsystem.
• Manage disk partitioning.
• LUN assignments (create, modify or delete LUN of various sizes).
• Creation and management of Zones.
• Manage the storage capacity and utilization.
• Conduct capacity planning and performance tuning.
• Define and configure security within the storage subsystem.
• Maintaining or troubleshooting the zones and switch related issues.

Requirements:

• Recognized Diploma/Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 3 years’ experience in Enterprise Backup Solutions and Storage Area Networks.
• Experience in power cycling the storage devices and upgrading the SAN switches.
• Working experience on storage replication is good to have.
• Experience data centre shutdown activities.
• Experience in DR exercises.
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective.
• Demonstrated leadership ability and achievement oriented.
• Must be able to work independently with minimal supervision.
• Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
• Effective verbal and written communication skills.
• Customer service-oriented and an effective team player.
• Preferable with government sector experience.

About the job:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

About you:

• At least Diploma in relevant to IT
• Knowledge in troubleshoot Window 10
• Minimum 1 year of experience in WOG project.

About the job:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and/or level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

About you:

• Tertiary education in in Computer Science, Information Technology, or related field.
• At least 3 to 5 years of experience in administering Windows-based systems, Microsoft SCOM Experience, and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

Additional Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis