Total 9 technical analyst job vacancies in D17 Loyang, Changi

Key Responsibilities

• Resolves complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes. Create a mechanism to communicate issues, track progress and pull resources from multiple business unit and/or functions. Communicates learning's from this portion to rest-of-world to strengthen the product packages.
• Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.
• Participates on multifunctional design teams comprised of internal, external and/or matrixed headcount to complete projects. Provides technical input to team members to achieve project goals.
• Serves as the customer expert across a broad range of products. Plays a key role in defining product strategy and identifying gaps. Provides feedback to business unit heads on process and hardware improvements to meet customer requirements.
• Takes the lead in positioning new technologies to customers utilizing technical information from business unit. Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinates to execute segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment.

Impact

• Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
• Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description

Key Responsibilities

• Presents standard or moderately customized technical training courses using prepared or customized materials; conducts training at customer sites which may involve both domestic and international travel of short duration; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off-shift and/or weekends as assigned.
• Learns and maintains a level of product technical knowledge sufficient to prepare and present defined product courses; completes certification on all product related courses to include safety modules; complete certification on second platform and/or processes; actively certifies others.
• With assistance, develops technical training materials to include new courses for new products requiring System Business Units research and collaboration; frequently develops customized training materials per customer needs; creates new teaching media; creates and augments documentation to fill gaps in released materials; provides training and guidance to other department personnel in the standard course development process and in Instructional System Design.
• Will review system maintenance activities; helps to system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
• Is knowledgeable of the technical training organization and operations and the AGS organization; helps to market technical courses/products available; assists in building customer relationships and selling technical training products.
• Interface skills in dealing with customers and employees; anticipates, prevents and resolves customer satisfaction issues.
• Communicates periodically with product groups to obtain current product information for course updates; represents technical training at routine divisional meetings and internal conferences; functions as lead on projects of moderate scope and complexity.
• Supports GPS in the generation of docs. Ensures field usage.
• Develop new procedures and Best Known Methods.
• First chamber Build . Work with Engineering and Manufacturing; participate on New Product final test.
• Develop technical materials.
• Observe technical activities to determine operating procedure and detail.
• Interview personnel to become familiar with products & methods.
• Study tech docs to integrate a technology, operating procedure, production sequence and detail.
• Review published materials and recommends revisions.
• Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Additional Job Description

- Support 2nd shift training when needed

- Work on 2 location when needed (Changi North Crescent or Tampines Park)

Job Description

Key Responsibilities

1. Manage customer expectation and issues with software releases providing a prioritized list of requests to business unit per platform. Independently learn and investigate customer's high value problem (HVP), systematic bug or systematic software failures.
2. Troubleshoots a variety of difficult software problems and interface with engineering teams to improve product quality.
3. Interfaces with external customers for requirements analysis and schedule.
4. Manage software proliferation at customer sites. Deliver software implementations and manage customer to achieve project objectives.
5. Performs customer specific software testing and analysis on bugs and enhancements.
6. Track software performance and quality at external customer sites.
7. Provide on-going training to customers and customer engineers (CE) for technical products and systems issues. Deliver updates and reports to managers, partners and peers.
8. Assist in training junior level engineers in departmental procedures, corporate procedures, and detailed product operation. Lead work groups and troubleshooting forums.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Key Responsibilities

• Serve as part of our Global TKM Operations & New Business Readiness Team, with primary purpose of leading program management of new TKM startups w/in APAC. Candidate will act as liaison between Spares Business Unit, Field Service, Planning, Logistics & Operations and be responsible for operating independently, driving meetings, meeting milestones and progress reporting.
• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.
• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
• Ensures that all phases of project, program, and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality, and safety.
• Ensures that the utilization of all material and financial resources is carried out in an effective manner.
• Effectively work with other staff to maximize productivity for the project/program.
• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

Requirements

• A bachelor's degree is required. Master of Business Administration (MBA) is a plus.
• 3-10 years of project management experience and familiar with business cycles.
• Proven record as a facilitator to drive/manage different functional stakeholders to meet the project's goal.
• Supply chain-related experience is a plus.

Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participate in product testing, documentation reviews, and user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend Applied Materials’ classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers for technical and systems issues.
7. Deliver updates and reports to managers, partners and peers

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Key Responsibilities:

Stakeholder Management

• Requirements gathering
• High value problem, differentiated valuable sustainable solution identification
• Identify change champions, lead ongoing engagement
• Hands-on end-user training / support to drive successful pilot use cases
• Alignment with decision makers / executive leadership

AR/VR Application/ Solution Development

• AR/VR technology assessment and solution scoring
• Create and refine AR/VR content for pilot use cases
• Develop and qualify deployment model for AR/VR technology. Considerations include: Device locations and sharing between users as well as Solution architecture and integration with AMAT systems

Project/ Program Management

• Articulate and refine project/ program success criteria
• Identify resources needed and project/ program risks through deployment phases
• Document successful AR/VR use cases, communications strategy
• Evolve AR/VR solution roadmap, incorporation into business processes

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences
• Experience working on a software development team, familiarity with agile software development processes
• UI/ UX skills are not compulsory but great to have
• Change management certification desirable
• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users
• Experience in semiconductor or other industrial equipment manufacturing

Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participate in product testing, documentation reviews, and user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend Applied Materials’ classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers for technical and systems issues.
7. Deliver updates and reports to managers, partners and peers

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Additional Job Description

Basic knowledge in UNIX programming, database and server Process Diagnostic and Control knowledge is preferred.

Key Responsibilities

1. Will prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements
2. Will drive project deliverables and task details by through the use reports, tracking charts and, checklists.
3. Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project.
4. Monitors, and reports to the business unit on project's cost performance.
5. Will participate on intra business unit design teams to complete projects. Will contribute to the team's technical development in the pursuit of the team's project goals.
6. Will research causes to project obstacles and assist in implementing solutions for resolution.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job Description

Responsibilities:

• Under the Test Engineering team, you will design, build and deploy test equipment with the objectives to ensure products meet design specifications
• Prepare project plan and coordinates the attainment of project deliverable from planning to implementation. Maintains matrix for process improvements
• Drive project deliverable and task details by through the use reports, tracking charts and, checklists
• Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project
• Monitors, and reports to the business unit on project's cost performance
• Participate in intra business unit design teams to complete projects
• Contribute to the team's technical development in the pursuit of the team's project goals
• Research causes to project obstacles and assist in implementing solutions for resolution

Requirements:

• Bachelor in Engineering with minimum 6 years of relevant experiences
• Strong equipment and electrical background
• Proven project management experiences
• Proactive and resourceful personality
• Good communication and follow-up skills

Work Location:

• 8 Upper Changi Road North, Singapore 506906