Total 5 executive assistant job vacancies in Singapore, South West

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Oversee WH activities meeting customer’s requirement (include Pick/Pack, Receiving, Outgoing Automation and Ecom activities)

• Manhours and OT Monitoring

• Involvement in Warehouse 5S, Safety and QHSE topics

• Must be supportive and initiative on continuous improvement

• Support solutions team on WH related projects

• Manhours and OT Monitoring

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviours

• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The Successful Candidate

• Diploma & Above

• 3-5 years of warehouse experience

• Preferably in logistics related field, 3PL is preferred

• Possess forklift license is a bonus

• Ability to speak well confidently and build rapport with customers

• Good MS Excel skills

• Strong mentality and interpersonal skills

About the role

Reporting to the Deputy Regional Manager - Tender, this role will prepare and deliver competitive, top quality proposals in response to RFQ/RFI/RFP received from Bollore Corporate Key Accounts, following the established tender management guidelines, and coordinate tender management activities amongst the different Bollore Regions in the world.

What you will be doing

• Develop competitive proposals for Corporate and strategic Key Accounts, as well as identified Local and Regional Key Accounts
• Ensure compliance with Regional and Corporate tender management processes and guidelines
• Creation/compilation of document bid templates, analyzing and reviewing pricing with commercial and product stakeholders
• Preparing and conducting sign-off sessions with Local and Regional Management
• Respond and assist on qualified RFI / RFQ requests from the Bollore network
• Ensure timely, accurate and quality responses are delivered to the requesting parties
• Support to maintain and update tender and pricing database of current transportation rates for benchmarking and baselining.
• Support monthly tender data record updates and follow up on progress of submitted tenders
• Interface with other functional groups such as Procurement, IT, Legal, QHSE, Key Account Management, Industry Verticals and Trade Lane Development, as well as customers in creating/delivering competitive and quality proposals
• Ensure post-mortem analysis to be performed by bid owners for all bids, both successful and unsuccessful tenders
• Ensure received tender feedback is shared with relevant functions and areas in the organization
• Contribute in continuous improvement of the internal tender process and tools

The successful candidate

Essential

• Degree in any Business, Engineering, or Logistics & Transportation disciplines.
• Minimum of 2 years of experience in Transportation / Logistics industry
• Advanced exposure and ability in Microsoft Excel.
• Functional experience in air / sea / supply chain management / information technology / customs brokerage
• Pricing and market knowledge of Asia Pacific region.
• Ability to interpret company’s strategy and transfer into proposals and bids and uncover new opportunities
• Ability to read, analyze, interpret and present tender documents, requirements, pricing and other details
• High sense of collaboration and ability to articulate objectives across multiple stakeholders

Desirable

• Knowledge in other productivity and automation tools is a plus.
• Global market knowledge is a plus
• Results driven, customer-oriented and meticulous
• Strong organizational skills (prioritize, plan, multi-task, assign, follow and control)
• Outstanding oral, written, interpersonal and communication skills across diverse cultures and different organizational levels
• Independent and able to work under pressure

About the role

The incumbent will be part of a larger team within the Finance department in providing seamless and customer-focused solutions to support the achievement of business objectives. 

What you will be doing

• Handle Bank reconciliation 
• Assist to prepare GST Return which included checking on GST Input Tax and GST output Tax  
• Handle MES reporting for MES customers, ensure completeness and accuracy of reporting 
• Create Restricted Priority Payment Template in HSBCNET 
• Apply Banker Guarantee in HSBCNET 
• Update daily Treasury Position in Arris and assist in cash flow forecast 
• Monthly accrual Journal posting in Sun Systems 
• Handle BLSA (TSL)’s Defer Tax computation and Tax proof in May and Dec. 
• Prepare BLSA yearly Tax schedule to Tax Agent for filing of Corp tax Form C   
• Assist creation of new supplier code in Sun Systems.  
• Ad-hoc to raise DN for re-charge staff costs /Expenses 
• Ad-hoc duties as assigned by Manager 

The successful candidate

• Diploma / Degree in Accounting 
• 1 year working experience, fresh graduate is welcome to apply 
• Computer literate, good in Ms Excel 
• Hand-on experience in accounting software 
• Preferably have some GST knowledge, training will be provided on GST and Defer Tax 
• Meticulous, organised and able to meet deadlines 
• Team worker and work well in a dynamic and fast-pace environment 
• Good interpersonal & communication skills 

About the role

Reporting to the VP of Ocean team, and as part of the Trade Performance Centre (TPC) team, this role will manage allocation on trade lanes as negotiated, while also liaising with carriers and other TPC teams to monitor overall performance.

What you will be doing

Allocation Management

• Allocation Management on different Trade Lanes according to the agreements negotiated by the MO procurement team with the shipping companies for all FAK/NVOCC/NAC BASKET/NAC contracts
• Development and maintenance of allocation cards

Liaising with carriers

• Management of the Space / Equipment release with carriers
• Follow up on allocation compliance specifically on contracts subject to DeadFreight

Coordination with the network

• Work closely with other TPC teams to ensure continuous improvements and increase productivity
• Ensure that agreed SOPs are in place and respected in order to increase TPC visibility on the overall process and that data quality is improving
• Improved visibility of schedule carriers
• Conduct needs assessments and performance monitoring for communications with EU network
• Maintain dynamic communication across the network through specific flashes to inform of opportunities or difficulties.
• Conduct conference calls with stakeholders as needed (regular ones and emergency ones when needed)

The successful applicant

Essential

• Minimum diploma AND at least 2 years’ experience in carriers or Logistics company
• Highly proficient in Microsoft Excel/ Powerpoint
• Strong analytical skills
• Enjoys working with numbers
• Be autonomous while also excelling in a team environment

Desirable

• Tableau Software Proficiency is a plus.
• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
• Positive, highly adaptable and possesses strong people skills
• Able to adapt to different and difficult situations, people, country
• Innovative and has the ability to provide value added business solutions and alternatives