Total 11 job vacancies by Burnt Ends Restaurant Pte. Ltd.

RESPONSIBILITIES:

* Prepare and bake all bakery items for the menu and catered events following standardised recipes.

* Savoury food/hot food prep is required as well

* Estimate baking needs, requisition adequate supplies, inventories supplies and keep record of products prepared and used

* Use weights and measures to adjust ingredients in recipes

* Ensure bakery and equipment are maintained according to proper health and sanitation standards

* Do specialised decorating

* Assist in developing and testing recipes

* Assist in planning the bakery menu

* Liaise daily with outlet Chefs to keep open lines of communication regarding guest feedback

* Complete daily checks of all mis en place to ensure freshness and quality standards

* Monitor stock movement and be responsible for ordering on your section

* Monitor portion and waste control to maintain profit margins

* Ensure the cleanliness and maintenance of all work areas, utensils, and equipment

* Follow the company and kitchen policies, procedures and service standards as per applicable

* Follow all safety and sanitation policies when handling food and beverage

* To be flexible and willing to help the restaurant kitchen at busy times if required

* Other duties as assigned

REQUIREMENTS:

* Good communications skills

* Experience in using kitchen equipment

* Understanding of health and safety, and basic food hygiene practices

* Able to multitask and work efficiently under pressure

* Punctual and well disciplined

* Ability to work shift work, evenings, weekends, and holidays

* Only Singaporeans and Permanent Residents may apply

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Requirements:

• At least 3 years experience in the related field
• Exceptional communication and interpersonal skills
• Excellent problem-solving skills
• Passion to deliver exceptional customer service experience
• Posses good organisational skill and business acumen
• Only Singaporean and Permanent Residents may apply.

JOB DESCRIPTION:

• Guide staff on wine-handling with various techniques of presenting, opening, decanting and serving
• Guide staff in the maintenance of drinkware and beverage equipment needed for beverage preparation
• Guide staff on the articulation of different categories of wines
• Guide staff in operating Point of Sales (POS) Systems when managing beverage order
• Guide staff in management of customers' queries
• Coach staff in recommending wine and food pairings to customers
• Interact with customers to assess customers' satisfaction levels for customer experience improvement
• Inspect the adherence of customer service standards
• Analyse customers' feedback to ascertain customer service delivery gaps
• Monitor the execution of initiatives under customer loyalty strategies
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Plan staff scheduling based on operational needs
• Guide staff on opening, operating and closing of shifts
• Conduct daily reconciliation of sales
• Implement strategies to achieve sales targets
• Monitor inventory level to ensure consistent supplies
• Provide on-the-job training and performance evaluation to subordinates
• Assist in interviewing new staff as part of recruitment efforts
• Suggest areas for continuous improvement within the team
• Implement continuous improvement activities within the team

REQUIREMENTS:

• Minimum 1 year of experience in a restaurant or wine-focused position
• Excellent problem-solving and customer service skills
• Exceptional communication and interpersonal skills
• Willingness to work during peak hours, including nights, weekends, and holidays
• An advanced education or certification in wine studies that is service minded (CMS or WSET) is a bonus but not expected
• Ability to work in a fast-paced environment and carry boxes
• 5 day work week

Job Description

• Support and follow direction of Executive Chef in order to perform the role with precision and attention to detail.
• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.
• Demonstrate a positive attitude with a passion and take pride in the role and responsibility.
• Prepare daily mise-en-place.
• Prepare meals / food items accurately as directed and according to recipe, menu specification and expected standard.
• Contribute to effective kitchen operations and exhibit consistent willingness to assist other team members with job duties in addition to assigned tasks.
• Ensure that day-to-day kitchen activities are performed with efficiency while displaying the strong ability to multi task.
• Adhere to all standards for food hygiene, presentation, production and portioning.
• Monitor the production of food items to ensure compliance with prescribed recipes and specifications.
• Maintain standard cleanliness and sanitation in all kitchen areas.
• Minimise food wastage.
• Ensure sufficient stocks in storage and inform superior for replenishment.
• Other job related tasks as and when assigned

Requirements

• Minimum culinary certificate or equivalent with minimum 2 years of relevant experience
• Good communications skills
• Excellent use of various cooking methods, ingredients, equipment and processes
• Able to multitask and work efficiently under pressure
• Resolve issues in a fair and positive manner
• Be punctual and well disciplined

• Prepare a variety of coffee-based beverages and teas
• Simple service and food preperation
• Maintain drinkware and beverage equipment needed for beverage preparation
• Operate Point of Sales (POS) Systems when managing order
• Address customers' queries on different types of beverages
• Recommend coffee-based beverages and teas to customers
• Build good rapport with customers to improve customers' experience
• Follow customer service standards
• Address customers' feedback
• Execute initiatives under customer loyalty strategies
• Follow the organisation's personal, food and beverage hygiene standards
• Follow the organisation's food waste management Standard Operating Procedures (SOPs)
• Follow the organisation's Workplace Safety and Health (WSH) policies and procedures
• Execute daily operational tasks according to staff roster
• Execute opening, operating and closing of shifts
• Stock inventory management
• Carry out crisis response and recovery activities in accordance with business continuity policies
• Identify areas for personal development to improve work performance
• Share current work processes and procedures with supervisors during process improvement review
• Suggest areas for continuous improvement within work area
• Execute continuous improvement activities within work area
• Operate emerging technology and tools to improve work productivity
• Contribute ideas in new recipes

Requirements:

• At least 1 years of experience in specialty coffee and the coffee industry
• Infectious love of coffee and has high enthusiasm to share knowledge and skill
• Be a model barista, with excellent communication skills and customer service
• Excellent knowledge of FOH systems, ordering and inventory
• Understand health and safety, and basic food hygiene practices
• Focused perspective on what a high-functioning coffee bar looks like and how to execute
• Detail oriented, punctual and well disciplined
• Able to work evenings, weekends, and holidays
  

JOB RESPONSIBILITIES:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Supervise and train the service staff to Outlet standards of excellence
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers & Supervisors
• Any other appropriate duties and responsibilities as assigned

JOB REQUIREMENTS:

• Possess 2-3 years of F&B service experience
• Strong public relations skills
• Possess good communication & interpersonal skills.
• Able to work independently and as a team.
• 5 days work week

Job Description:

1. Social Media Management

• Assist the marketing team in developing and managing a compelling and engaging social media content strategy for the Group’s platforms.
• Explore new platforms to increase online engagement and visibility.
• Maintain, monitor, and engage in social media community discussions.

2. Digital Marketing Support

• Support the development and management of attractive email campaigns and promotional materials to boost sales and drive traffic to the website and social media platforms.
• Monitor, collect, and analyze data from digital marketing platforms (e.g., impressions, unique visits, followers, link clicks, weekly sales).
• Assist in planning and executing online advertising campaigns (e.g., Google Ads, social media ads) to maximize reach and conversions.

3. Market Research and Trend Analysis

• Identify and report on digital marketing trends and market activities.
• Conduct competitor analysis to keep the brand competitive and up-to-date.
• Propose potential media and marketing campaigns and partnerships.

4. eCommerce and Website Maintenance

• Assist in the maintenance and updates of marketing and eCommerce platforms (e.g., website, Oddle, Deliveroo).
• Update website content and copy, ensuring consistency across all brand websites and web stores.
• Assist with menu changes and updates.

5. Visual Content Development

• Collaborate with the Photographer/Graphic Designer to create attractive visual content for email campaigns and ads.
• Support the development of marketing materials, including brochures, banners, and other collateral.

6. Campaign, Calendar, and Collateral Management

• Support the development of engaging electronic direct mail (EDM) campaigns and promotional materials.
• Manage monthly social media and marketing calendars, including content scheduling, promotional timelines, and event coordination.
• Assist in planning and organizing marketing events, product launches, and brand activations.

7. Coordination and Collaboration

• Coordinate with media and third-party marketing partners for promotions, event advertisements, and write-ups.
• Work closely with management to achieve business goals and develop consistent messaging across brands.
• Support brand partnerships and represent all brands in relevant initiatives.

8. Administrative Support

• Assist in managing marketing budgets, tracking expenses, and reporting on campaign performance.
• Handle administrative tasks such as calendar management, meeting scheduling, and preparation of marketing reports.

9. Other Responsibilities

• Handle additional tasks as and when assigned, ensuring effective support to the marketing team in strategic planning and execution.

Requirements:

• Diploma or Degree in Marketing, Communications, or related field preferred.
• Experience or internship in digital marketing or social media management is an advantage.
• Familiarity with eCommerce platforms and content management systems.
• Strong organizational skills with the ability to manage marketing calendars and multiple tasks efficiently.
• Proficiency in using social media platforms, analytics tools, and online advertising platforms.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Fresh graduates with no experience are welcome.
  

RESPONSIBILITIES:

* Prepare and bake all bakery items for the menu and catered events following standardised recipes.

* Savoury food/hot food prep is required as well

* Estimate baking needs, requisition adequate supplies, inventories supplies and keep record of products prepared and used

* Use weights and measures to adjust ingredients in recipes

* Ensure bakery and equipment are maintained according to proper health and sanitation standards

* Do specialised decorating

* Assist in developing and testing recipes

* Assist in planning the bakery menu

* Liaise daily with outlet Chefs to keep open lines of communication regarding guest feedback

* Complete daily checks of all mis en place to ensure freshness and quality standards

* Monitor stock movement and be responsible for ordering on your section

* Monitor portion and waste control to maintain profit margins

* Ensure the cleanliness and maintenance of all work areas, utensils, and equipment

* Follow the company and kitchen policies, procedures and service standards as per applicable

* Follow all safety and sanitation policies when handling food and beverage

* To be flexible and willing to help the restaurant kitchen at busy times if required

* Other duties as assigned

REQUIREMENTS:

* Good communications skills

* Experience in using kitchen equipment

* Understanding of health and safety, and basic food hygiene practices

* Able to multitask and work efficiently under pressure

* Punctual and well disciplined

* Ability to work shift work, evenings, weekends, and holidays

* Only Singaporean

JOB RESPONSIBILITIES:

• Customer service according to procedures and standards.
• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• To ensure that all pre-opening duties are completed on daily basis.
• Basic cashiering duties.
• To provide service according to procedures and standards established by the F&B department.
• To handle the beverages.
• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.
• To recommend and promote all items on the menu or specials to guests.
• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To clean up section area after service and maintain cleanliness of the area.
• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Maintains the table culture and ambience at all times.
• To perform other related duties as required by the manager.
  
  Requirements:
• No Experience Needed, training will be provided.
• Ability to communicate effectively in English.
• Personable, charming and outgoing personality, with a strong service-attitude.
• 5 days work week

Job Responsibilities:

• Guide staff on wine-handling with various techniques of presenting, opening, decanting and serving
• Guide staff in the maintenance of drinkware and beverage equipment needed for beverage preparation
• Guide staff on the articulation of different categories of wines
• Guide staff in management of customers' queries
• Coach staff in recommending wine and food pairings to customers
• Interact with customers to assess customers' satisfaction levels for customer experience improvement
• Inspect the adherence of customer service standards
• Monitor the execution of initiatives under customer loyalty strategies
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Plan staff scheduling based on operational needs
• Guide staff on opening, operating and closing of shifts
• Conduct daily reconciliation of sales
• Implement strategies to achieve sales targets
• Monitor inventory level to ensure consistent supplies
• Assist in coordination of crisis response and recovery activities in accordance with business continuity policies
• Provide on-the-job training and performance evaluation to subordinates
• Assist in interviewing new staff as part of recruitment efforts
• Suggest areas for continuous improvement within the team
• Implement continuous improvement activities within the team.

Requirements:

• Minimum 4 years of experience in a sommelier or wine-focused position
• Fluency in Microsoft Office Suite of products, Lightspeed POS systems and Google’s suite of products.
• Seasoned communicator
• Willingness to work during peak hours, including nights, weekends, and holidays
• An advanced education or certification in wine studies that is service minded (CMS or WSET or ASI Diploma)
• Ability to work in a fast-paced environment and carry boxes
• 5 days work week

JOB DESCRIPTION:

• Guide staff on wine-handling with various techniques of presenting, opening, decanting and serving
• Guide staff in the maintenance of drinkware and beverage equipment needed for beverage preparation
• Guide staff on the articulation of different categories of wines
• Guide staff in operating Point of Sales (POS) Systems when managing beverage order
• Guide staff in management of customers' queries
• Coach staff in recommending wine and food pairings to customers
• Interact with customers to assess customers' satisfaction levels for customer experience improvement
• Inspect the adherence of customer service standards
• Analyse customers' feedback to ascertain customer service delivery gaps
• Monitor the execution of initiatives under customer loyalty strategies
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Plan staff scheduling based on operational needs
• Guide staff on opening, operating and closing of shifts
• Conduct daily reconciliation of sales
• Implement strategies to achieve sales targets
• Monitor inventory level to ensure consistent supplies
• Provide on-the-job training and performance evaluation to subordinates
• Assist in interviewing new staff as part of recruitment efforts
• Suggest areas for continuous improvement within the team
• Implement continuous improvement activities within the team

REQUIREMENTS:

• Minimum 1 year of experience in a restaurant or wine-focused position
• Excellent problem-solving and customer service skills
• Exceptional communication and interpersonal skills
• Willingness to work during peak hours, including nights, weekends, and holidays
• An advanced education or certification in wine studies that is service minded (CMS or WSET) is a bonus but not expected
• Ability to work in a fast-paced environment and carry boxes
• 5 day work week