Total 9 job vacancies by International Baccalaureate Organization (singapore Branch)

The Professional Development Delivery (PDD) Logistics team manages the logistics for all educator professional learning workshops, hosting over 10,000 + workshop participants in hotels and schools across each region. This position oversees the negotiation of hotel contract negotiations and procurement each year for Regional & On Demand Workshops, held across the region. This role is responsible for the management and implementation of all events organized in each region to meet the needs of the region’s schools and IB programmes while maintaining low financial risk of vendor contracts and event spend.

Job Type: Permanent, Full-time

Interested candidates can submit your application here: https://ejst.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1220/?utm_medium=jobshare

About the IB

If you're looking to work for a global organization with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organization where we empower our employees to thrive and make a difference.

About the Job

The Professional Development Delivery (PDD) Logistics Manager oversees the organizational details for all events within the region including workshops held at hotels and on school campuses. Specifically, the PD Delivery Logistics Manager and the team manage event registrations, coordinate logistics with schools, procure and negotiate hotel contracts, food and beverage prices, meeting room rentals, and attrition.

This position manages a team of event staff and is required to travel approximately 30% of the time.

Key Responsibilities

• Hotel contracts, venues, travel, food & beverage prices, room rentals, are negotiated appropriately and within budget.
• Lead weekly staff meetings to review workshop experiences, share any updates that impact daily operations, and allow time for sharing best practices, idea’s, etc.
• Reports are monitored on tracking workshop attendance and decisions (such as capacity utilisation, workshop/session cancellations, participant and leader feedback etc.) are made based on the analysis of data.
• Responsible to oversee the line management of ’the region’s online registration team members to include number of events and registration fee revenue.
• Forecast and manage expenditure side of budget to achieve financial goals within the IB’s annual operating cycle to ensure best value and compliance with financial guidelines for the department.
• Lead the recruitment, management and development of staff, resulting in an effective team.
• Review Event Associates/Specialists post event reports outlining successes and areas of improvement covering areas of venue, workshop leaders, event communications, participant experience, etc.

About You

• Bachelors’ degree required and/or a combination of experience, education and training that would provide the level of knowledge and ability required for the position
• Proven experience in hospitality, large event planning and hotel contracts, or related area of expertise
• Certified Meeting Planner (CMP) preferred
• Significant successful experience in negotiating contracts and dealing with hotels and vendors and procedures and details associated with executing large events in excess of 100+ participants
• Knowledge of financial management, budgeting and cost control procedures
• Excellent written and oral communication skills
• Superior organizational and procedural skills - ability to maintain accuracy and provide correct information.
• Ability to handle multiple concurrent workshops / projects through to completion
• Experience in management of team

In addition to your salary, we offer an attractive range of benefits:

• 20% employer's CPF contribution
• S$1200 yearly flexible credits
• 20 Days annual leave, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits
• Life assurance 2x annual salary
• Flexible working hours due to nature of work
• Organisation sponsored learning opportunities for professional development
• Corporate passes to Singapore Zoo, River Wonders and Gardens By The Bay

Interested candidates must submit your application here and via our career page:

https://ejst.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1132/?utm_medium=jobshare

Responsibilities

• Supplier Invoice and Educator claims processing (in Salesforce, iExpense and Oracle Cloud)
• Review claims from Educators in accordance with IB's policies
• Upload receipts in iExpense
• Manage and answer queries from Educators and Examiners in Salesforce
• Assist in month-end closing
• Direct debit checking and posting in AP books
• Assist on data cleaning for Educators
• Assist on fixing interface issues
• Adhoc A/P related assignments

Requirements

• Good knowledge of the procure to pay process environment
• Ability to communicate globally with colleagues at all levels throughout the organization and externally
• Good organizational skills
• Highly numerate and meticulous
• Ability to work to tight deadlines and prioritize workload

Manager, Government Partnerships

The Government Partnerships Team is tasked with establishing a diverse and inclusive educational ecosystem by forging and managing partnerships with education ministries, boards, governmental bodies, and international organizations.

The Manager of Government Partnerships will develop and manage IB’s Governmental Partnerships with State and National Educational Authorities to support the introduction of IB Programmes in schools governed by their respective authorities, and oversee the integration of IB’s approaches to education at the System level as desired.

This role focuses on initiating projects, partnerships, and strategies to drive organizational expansion and generate new income avenues, particularly through government partnerships and consultancy services in both established and emerging markets.

Responsibilities

1. Government Partnership Management

a. Maintain and develop relationships with state education authorities and any local and international organizations involved in the design and implementation of specialized educational solutions and services to achieve the goals of the IB’s governmental partnerships.

b. Aid in the monitoring and evaluation process, contributing to reports on the effectiveness and impact of initiatives, and supporting the identification of adjustments.

c. Provide support to In-Country Educational Consultants and the IB Educators Network (IBEN) members, ensuring smooth collaboration and delivery of services.

2. Education system level consultancy services

a. Develop proposals for educational solutions in collaboration with internal and external stakeholders to respond to needs that emerge as IB’s governmental partnerships

b. Ensure relevant internal IB departments are actively consulted as and when needed in the design and delivery of educational solutions and consultancy services.

c. Actively work to enhance stakeholder engagement and support for scaling our services ensuring sustainable and impactful partnerships.

3. Project management and stakeholder engagement

a. Project Planning: Develop comprehensive project plans outlining objectives, deliverables, delivery methods, milestones, budgets, and monitoring and evaluation strategies, including risk and scope management.

b. Pre-mobilization Coordination: Ensure the timely and within-budget pre-mobilization of projects, including the recruitment and contracting of project staff, in collaboration with the HR department.

c. Execution and Monitoring: Oversee the entire lifecycle of projects, from execution to monitoring and review, ensuring alignment with goals and quality standards.

d. Risk Management: Identify, assess and monitor strategic risks and issues related to the projects and inter-projects. Develop and implement strategic risk mitigation and contingency plans.

e. Formulate and navigate complex inter-project dependencies, showcasing an advanced understanding of strategic inter-project dynamics.

4. Customer needs and data analytics

a. Data-Informed Decision Making: Ensure all decisions related to new projects, partnerships, and initiatives are grounded in comprehensive data analysis, utilizing insights from both internal and external sources to guide strategic directions.

5. Team leadership and management

a. Support a team of educational consultants and members of IB Educator Network deployed on the project.

b. Create a culture of high performance, continuous learning and improvement within the team.

Requirements

· Educational and Business Development Background: A Bachelor's degree complemented by proven experience in business development within an educational environment. This includes a track record of developing educational services and projects.

· Professional Skills: Hold professional accreditation or experience in business analysis and/or project management, demonstrating a solid foundation in these critical areas.

· Commercial Savvy: Demonstrated commercial insight with a history of confidently engaging with a range of stakeholders, from middle managers to key decision-makers.

· Strategic and Outcome-Focused Thinking: Strong strategic thinking capabilities with the ability to convert the IB's strategic visions into practical and achievable outcomes.

· Commitment to Diversity: A deep commitment to fostering international mindedness, backed by substantial experience working across diverse cultures to deliver successful results.

· Organizational Excellence: Demonstrates impeccable organizational and project management skills, characterized by meticulous attention to detail and accuracy.

· Interpersonal and Communication Expertise: Outstanding interpersonal, communication, and presentation abilities, both written and verbal, complemented by high professional maturity, a diplomatic approach, and a keen analytical perspective.

· Risk Management Acumen: A solid understanding of business risk, alongside adeptness in devising and implementing effective risk management and mitigation strategies.

· Adaptability and Initiative: Thrives in dynamic environments, demonstrating a proactive approach, the ability to work autonomously, and the capacity to manage multiple tasks simultaneously.

· Technical Proficiency: Highly skilled in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), showcasing a strong command of these essential tools.

The IB is dedicated to developing international education that creates a better world. The role of the Regional Development and Recognition team is to manage and nurture key stakeholder relations with Governments, Higher Education Institutions, Associations, Corporate Partnerships, Large Entities of Schools and Individual Schools in the ‘interested phase’ before application for candidacy. The team is also responsible for building the awareness, acceptance and recognition of the IB programmes and services in the region.

While reporting to the Head of Development Asia Pacific, the Development Associate is also required to collaborate and support the in-country Development and Recognition Managers based across the Asia Pacific. There is also the need to collaborate with internal departments for seamless transfer of information and support for the Development function.

Responsibilities

Stakeholder Focus

· Provide quality service to all stakeholders who contact Development directly or through IB Answers by responding within 3 working days. Ensuring that cases assigned to the team on IB Answers are responded or escalated to Development Managers on a timely basis. Feedback to Development Managers on viability and possible concerns from stakeholders.

Business Development

· Daily monitoring of leads on Salesforce, data reporting through tracking of reports on Salesforce and creating data sets that provide valuable insights for the team. Presenting updates on performance to the team on monthly basis.

· To monitor progress of applications regularly through the various internal systems and provide updates on progress in reports to the team.

· To coordinate all AP Development team requests to marketing through the MarCom Collaboration Hub, collaborate with MarComms on requests and provide feedback to AP Develop team in a timely manner.

Outreach Events

· To organise and provide support in the planning, documentation and logistics for outreach events organised by the Development function.

· To schedule, promote and deliver pre-recorded webinars to stakeholders.

Recognition

· To manage all correspondence relevant to the use of IBIS by universities and governments, including all calls from universities that are escalated by IB Answers.

· To decide independently through research whether a university that has requested an IBIS account should be granted an account. 99% accuracy to be achieved.

CRM – Salesforce, PowerBI and other system

· Interpret data, analyze results using statistical techniques and provide ongoing reports.

· Develop and implement databases, data collection systems, data analytics and other strategies that optimize efficiency and quality.

· Filter, “clean” and maintain accuracy of data on salesforce.

· Identify, analyze, and interpret trends or patterns on school AFC process trends.

· Work with PP Development team to prioritize business and information needs.

Requirements

· Bachelors’ degree required and/or a combination of experience, education and training that would provide the level of knowledge and ability required for the position.

· Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

· Good organizational and procedural skills - ability to maintain accuracy and provide correct information.

· Excellent written and oral communication.

· Ability to work on multiple projects concurrently through to completion.

· Work in a multi-cultural team include remote support to Development Managers.

· Working knowledge in using Salesforce, PowerBI.

· Excellent MS Office, and Internet skills.

· Self-starter and ability to take initiative.

· Flexibility and patience.

· Ability to work both independently, and within a team.

Development Manager (AP)

IBAP Development Managers (DM) are responsible for promoting IB programs and services to schools and school systems interested in adopting IB programmes. DMs are often thought leaders in the field, passionate about IB programs, and enjoy working with institutions (schools, universities, associations) aiming to offer an internationally minded education grounded in inquiry and multi-cultural understanding. At any given time, there are 1000 schools in various stages of becoming an IB World School (IBWS) and 100-200 in an active application for candidacy.

Responsibilities

Oversee Large Territory with Growth Targets

Current territory includes the following markets: Australia, New Zealand, Taiwan, Singapore, Hong Kong, Macau, Micronesia, Melanesia, Polynesia, China (partial), Mongolia

• Develop and deliver annual growth plan for key focus countries (Australia) and Development countries (Taiwan, Hong Kong, Macau), including the planning of outreach events, events, webinars, etc.

• Develop action plans for approval by collaborating with Senior Managers to ensure action plans are implemented and executed

• Work toward a target of outreach events, therefore contribute to making a profound educational experience for students

• Initiate and nurture relationships with state elected and appointed authorities that fund and create policy for education initiatives

• Oversee relationships with Association of IB World Schools

Strategic and Action Planning

• Work with Head of Development to develop and execute annual action/growth plans

• Work with Development team to develop and deliver annual calendar of promotional activities

• Work with Head of Development to build annual budget based on standard or new ideas on how to tell the IB story and support schools wanting to become IB World Schools

Account Management

• Serve as liaison between schools and IB, including IB Authorization, World Schools, Legal, Finance, and other IB teams

Promotional Activities

• Serve as liaison with regional marketing to maximize impact of marketing efforts

• Creates and presents content at professional conferences – This content includes promotional IB and thought leadership pieces as appropriate for each venue

• As assigned by Head of Development, represent IB in meetings with key governmental officialsand partner organizations

Support IB Annual Conference

• Support IBAP’s annual IB Conference with the annual submission and delivery of breakout proposals

Requirements

· Minimum Bachelors degree

· Significant experience with the IB or schools preferred

· Extensive experience supporting schools, leading targeted campaigns, doing outreach events, or sales/presentations

· Relevant experience creating multiple strategic initiatives to increase performance and growth

· Demonstrated ability to identify and assess market segments/needs and develop strategies to enhance service and revenue

· Demonstrated skills as a collaborator and team leader

· Demonstrated competency in being stakeholder focused

· Demonstrated project management skills

· Experience with Salesforce or other CRM software preferred

· Strong IT skills, particularly in the use of Microsoft Office and databases

· Strong oral and written communication skills

· Understanding of IB and its mission; significant knowledge of (or willingness to acquire knowledge of) all four IB programmes

IB is dedicated to developing international education that creates a better world. The role of the Regional Development and Recognition team is to manage and nurture key stakeholder relations with governments, higher education institutions, associations, corporate partnerships, large entities of schools and individual schools in the ‘interested phase’ before application for candidacy.

Serving as a member of the IB Asia Pacific Development and Recognition team, the role is responsible for promotion of IB programs and expand the footprint of IB within the Asia Pacific a region. The successful job holder is expected to contribute to the growth and promotion of IB programmes to schools across all strands within that territory.

Expectations includes working closely with the Development and Recognition Asia Pacific team, to manage some territories, support other managers up to the point of applications for candidacy submission, development of standardised marketing toolkits, simplify processes and support the removal of growth barriers and actively support/promote IB programmes with the organisation of IB orientation seminars, forums/IB day, events and webinars.

Responsibilities

· Take schools from ITA to AfC; Estimated 20-30 AfCs depending on the team’s targets and territories on the annual plan.

· Taking at least 95% of school from intend to apply to successful AFC.

· Reducing the number of L2 letters (MTBAs) to less than 10% of AFCs.

· Assist in delivering of the annual growth plan.

· Work with Head of Development and Asia Pacific team to ensure action plans/programme strategies are written, implemented and executed.

· Identify contacts for cold calling and have proactive approach to grow in the region.

· Achieve growth in assigned territories and manage own sales target for AfC submission.

· Responsibility of support to other managers up to the point of Applications for Candidacy submission.

· Organise and implement outreach events and webinars.

· Serve as liaison between the Asia Pacific Development and Recognition team and various IB teams and functions.

· Provide a central point of information for any application and recognition queries for the Asia Pacific Development and Recognition team.

· Prepare country reports and country specific strategic plans on the education systems for IB’s growth plan in the region.

Requirements

· Bachelor’s degree in relevant field with proven experience in sales management or business development.

· Experience leading targeted campaigns and proven track record of managing the sales cycle from plan to close.

· Experience creating multiple strategic initiatives to increase performance and growth.

· Demonstrated ability to identify and assess market segments/needs and develop strategies to enhance service and revenue.

· Demonstrated competency in being stakeholder focused.

· Demonstrated project and event management skills; including knowledge of agreement / contract negotiation.

· Active involvement and knowledge regarding educational philosophies, pedagogy, professional development, curriculum development, research, policy and trends.

· Experience with Salesforce.

Interested candidates can submit your application here:

https://ejst.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1054

Responsibilities:

• Review system generated invoices and send to customers once approved by supervisor.
• Apply billing adjustments to customer accounts.
• Issuance of invoices & credit notes
• Maintain organized customer files, including invoices, credits notes, bank notices and correspondence.
• Cash application for receipts for bank & credit cards
• Cash receipts are applied within 24 hours to accounts.
• Follow up with stakeholders on payment information.
• Maintenance of refund data in system.
• All other Billing & Receipting matters.
• Responding to internal & external stakeholders via phone calls and resolving questions, concerns and problems relative to billing and receipting matters; taking necessary actions in a timely manner to correct the situation.
• Regular liaison with internal department to reconcile customer accounts.
• Provide support to internal stakeholders, so that replies to regional queries are addressed successfully and in a timely manner.
• Maintain quality customer communication (verbal and written) internal / external

Requirements:

• At least 1 year of billing & receipting experience
• Proven experience of working in an international business environment exposed to stakeholders in an operational context
• Experience of multi-currency financial systems
• With general knowledge of all Accounts Receivable functions within an organization
• Hands-on experience of accounting systems with Oracle Experience preferred
• Finance Qualification of Diploma/Degree level or equivalent in Finance.
• Self motivated & directed
• Good team player
• Able to work within routine schedule
• Ability to prioritise workload

The position will sit within the Risk Management section of the IT Security Department, and will report directly to IT Risk and Compliance Associate Manager. The role portfolio covers Singapore, US, Cardiff, Switzerland and the Netherlands.

The IT Risk and Compliance Senior Analyst plays an important role in supporting the Associate Manager to ensure the effective management, mitigation, and control of risks associated with the IB's information, systems, and applications. This encompasses safeguarding against potential cybersecurity breaches and potential disruptions in the supply chain.

The responsibilities of this position include supporting the development, implementation, and maintenance of IT policies and procedures, as well as conducting control assessments based on identified risks. The Analyst will be tasked with performing IT risk assessments and reviews to ensure compliance with regulatory requirements. Proactive identification of opportunities for enhancing IT governance processes is also a key aspect of this role.

Responsibilities

1. Information Risk Management

Work closely with Associate Manager to identify and evaluate IT risks with their potential impact which include areas such as data protection, project management, security by design framework, data management, network and infrastructure, etc.).

• Maintain and monitor key risk indicators, as well as recommendation of corrective action plan to mitigate the risks.

• Assist Associate Manager to understand any risk exposure, address the identified risk and take appropriate risk treatment and mitigation plans.

• Update IT departmental risk register and ensure regular reviews for business reporting of the status of identified risks and recommendations.

• Be the secondary point of contact for relevant risk parties and professional services hired to assess risk exposure and vulnerability.

• Monitor and update IT policies, procedures and control assessments in response to identified risks.

• Work with Associate Manager to conduct Phishing campaigns for all offices regularly.

• Undertake other duties as directed by Associate Manager.

2. IT Audit and Assurance

• Collaborate closely with Associate Manager to update the IT Annual Audit Plan and coordinate with IT Heads and Business Leaders to ensure effective and efficient audit.

• Assist the Associate Manager in scoping all IT Audits and compliance exercises, coordinating with staff and audit teams to provide required audit evidence.

• Review and monitor progress of remediation of audit findings.

• Maintain the audit findings tracker to identify the respective compliance obligations and risk, and track performance of the departments capability to address relevant audit findings within reasonable timeframes.

• Responsible for monitoring compliance with local, national, and global audit policies and regulations.

Requirements

• Degree in IT, Computer Science, Engineering, Information Security or equivalent.

• Prior working experience in IT, with at least 3 years of experience in Technology Risk Management (including cyber security) or technology audits.

• Demonstrated hands-on experience in identifying, assessing, treating, monitoring, reporting and advising on technology risk management.

• Good working knowledge of security risk management and security governance methodologies, industry security standards such as ISO27001/2, CIS Critical Controls, NIST Cybersecurity Framework, risk management tools, technical vulnerability management, security technologies and trends and security operations.

• Good working knowledge of privacy and data protection laws and regulations (GDPR, PCI-DSS).

• Good organizational, problem solving, interpersonal and operating skills.

• A current, recognized, professional security management certification (e.g., CRISC, CISA, CISM, CISSP) is desired.

• Good communication skills (both written and oral), able to work both independently and in a team-oriented collaborative environment.

• Self-motivated with the ability to carry out assigned tasks with minimum supervision.

The HRIS and HR Insights Specialist is responsible for the implementation of short-term and long-term Global HRIS based projects, analytics and insights, and data reporting aligned with business goals and objectives. The incumbent is the go-to person within HR for all HR data, analytics, insights and processes, that support business goals and business strategy.

This HRIS and HR Insights Specialist will be responsible for:

• being the SME and Lead Superuser for all modules within HCM, working closely with IT Teams to capitalise on continuous and regular improvements and upgrades taking place in the system, for the benefit of the IB, and to enhance user experience.
• lead the development of new system processes to build and improve existing HR-related processes and framework with HR SMEs.
• creating operational metrics and analytics and insights, using data and research to build and improve existing HR-related processes and framework, to support effective business decisions.
• continually optimize processes, improve efficiency and the effective use of the system.
• providing HR data analysis and insights requirements for stakeholders i.e HR users, SELT and reporting to the IB Board (HR committee)
• conducting regular training for HR on new aspects and improve the system for the benefit of the business.
• overseeing the workstream for all modules in HCM and support the HR SMEs in all implementation.
• providing employee data for initiatives like Employee Engagement Survey, etc.
• working closely with the IB IT team, ensuring that incidents raised by users are addressed immediately and fixed for good.

This role requires strong collaboration with stakeholders in all business units in IB to assess and understand systems, processes, reporting and analytics needs. This role will act as the liaison between HR, Finance and IT ensuring the systems (HCM & Oracle Finance) are synchronised to the extent that there is no duplication of employee data.

Knowledge and Experience Requirements

• A Bachelor’s Degree in HR, Business IT or related field
• Solid work experience in HR and HRIS
• Relevant experience working with data on HR Analytics, Workforce Planning and Management Information and their importance to the business and for driving people decisions.
• A good HR background in the area of staffing, workforce planning, HR process
• Some expertise in converting business requirements into system requirements
• Strong data analytics, Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, and good communication skills
• Knowledge of Oracle HCM
• Proficient in Microsoft Office - Excel (V Lookups, Pivot Tables, statistical analysis, etc), PowerPoint, Visio, PowerBI etc.
• Working knowledge of dashboards and data visualization software will be an added advantage
• Ability to maintain, analyse and report on data at a high standard
• Ability to relate well with others at all levels, work independently and as part of a team
• Good planning and organizational skills, ability to multi-task, priorities, meet deadlines
• Good communications skills both written and oral