Customer Service Executive

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

F&B Executive

Working hour: Mon to Fri (8am to 6pm)
Working location: MBFC [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,800

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Digital Marketing Executive

Job Description & Requirements

Looking for prospective career

Making more than average person income

Willing to contribute to society

Resposibilities:

Build new portfolio of clients and

Maintaining good relatonship with existing clients

Understanding clients’ requirements

Job posting on job portal and social media

Pre-screening and short-listing for suitable candidates

Requirements:

Enjoy talking and helping people

Computer literacy, basic Microsft Office

Must be a team player

Working experience in Sales, Consultancy, Recruitment or related will be an advantage

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

• Position : Accounts cum HR Executive -FULL SETS/PAYROLL
• Location : Holland Village
• Working hours : 5 days work week, Monday - Friday :9.30am-6.30pm
• Salary (commensurate with experience) : Up to $5700+ AWS + Bonus
• Duration : Permanent
• Industry : Law firm

Main Responsibilities:

• Responsible for full sets of accounts.
• Prepare payments and staff reimbursements.
• Prepare monthly financial reports, such as managing asset accounting, creating journal entries, reconciling accounts, and generating year-end financial reports.
• Prepare schedules for fixed assets.
• Ensure accurate and updated reconciliations of all balance sheet accounts monthly.
• Complete bank reconciliations and maintain management schedules.
• Quarterly GST reporting and filing.
• Assist with financial and tax audits.
• Respond to internal and external auditors on audit data, variances, and audit findings.
• Compile accurate tax-related information for the organization.
• High command of Chinese to liaise with China HQ.
• Responsible for IRAS company-related matters.
• Monthly payroll and CPF submission.
• Prepare overseas Director remuneration and withholding tax matters.
• Prepare and submit of IR8A.
• Responsible for MOM-related matters.
• Any other ad-hoc duties assigned

Requirements:

• Degree or Diploma in Accountancy or related discipline.
• At least 1-2 years of relevant working experience with experience in full-set accounts.
• Possess initiative and the ability to multitask
• Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Executive Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage the Managing Director’s calendar, meetings, scheduling appointments, and travel arrangements.
• Minutes taking and handling sensitive information in a confidential manner
• Monitor email and manage phone calls
• Manage various office communication use appropriate office communication tools.
• Assist in preparing presentations, reports, and correspondence for internal and external stakeholders.
  File management, expense reimbursements, and other administrative support.
• Communicate and liaise with internal and external stakeholders and providing information or redirecting as appropriate.
• Ensure and managed physical and electronic documents
• Any ad-hoc duty as assigned

Requirement

• Min Diploma in Business Admin
• Min 4 years of relevant experience
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.

• Identify and perform necessary maintenance on buildings and facilities
• Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
• Report any deficiencies as they occur and request emergency or routine service
• Oversee and manage the appointed contractors to ensure that they conform to the required standards
• Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
• Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
• Oversee fire safety measures in the nursing homeParticipate and support work process improvement and technology enhancement projects
• Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
• Ensure that the facilities team is in compliance with workplace safety standards

Qualifications

• Min Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 0 to 2 years of facilities management experience / internship

Office hours

Jurong Area

Up to $3.8K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Work with the Business Office Manager/HOD to establish and implement policies and procedures for billing.
• Supervise daily billing activities to ensure accuracy and timeliness.
• Process claims with internal and external parties in a timely manner.
• Review monthly unbilled receivables.
• Monitor accounts receivables for prompt payment.
• Prepare and present summaries, reports, statistics as required to monitor performance of staffs or billing activities.
• Handle patient inquiries and complaints.
• Plan career development and job redesign for subordinates.
• Serve as Departmental Security Controller for the Patient Accounting System and manage computer access.

Email: [email protected]
Whatsapp: 96503173
Telegram: @jesswongie


Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Role:

HR & Admin Executive (Construction / Up to $4000)

• Singapore Based (Changi Navel Based, Project Office nearby Lavender MRT)
• Project contract based (estimated 27 months until project completion)
• 5.5 Days work per week (8am to 5pm, Alt Sat 8am to 12pm)
• Salary: $3000 to $4000 (depends on experience)
• Minimum diploma/degree in HR or Business Administration + At least 4 years of related HR & Admin
• Knowledge of Sage Payroll System + Experience in whyze HR
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents

Perform IR21, IR8A for workers

Monitor and follow up on staffs’ probation, confirmation, appraisal or promotion

Office admin support and general administration such as air ticket purchase, accommodation and transportation arrangement

Performance Appraisal and implement company handbook

Organize company events/team bonding activities

Handle Petty cash claims

Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program.

Renew company licenses

Application/Renewal of Permit and Passes for workers and office staff.

Handle Payroll & Leave Application Matters (Calculating attendance/timecard of workers and key in system)

Prepare warning letters for workers/office staffs etc.

Other Ad-Hoc Duties.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

about the company

Our client offers their customers access to connect with data communities through an extensive global network. As a prominent organization, they serve and support large companies.

about the job

• Assist with daily site operations, including the development and revision of site operating procedures.
• Perform preventive maintenance on all building equipment
• Managing effective operations and maintenance of the retail mall
• Work on building management programs for a mission critical facilities environment
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense
• Support the Property Maintenance Team in ensuring the smooth operation and effective management of properties
• Utilize knowledge of building defects and Mechanical and Electrical (M&E) systems to manage and resolve issues
• Manage and respond to all complaints, feedback, and service requests in a timely and professional manner

skills and experience required

• Degree / Diploma in Mechanical/Electrical / Real Estate / Facilities / Building / Estate Management
• Min 2 years of experience in Property Management, Building Management, or Project Management
• Strong understanding of property maintenance, building defects, Mechanical and Electrical (M&E) systems, and preventive maintenance practices (hard services)
• Keen to work in retail shopping malls (availability: 3 at west , 1 at central , 1 at east of Singapore)
• Training given to candidate with no experience
• Building Management and Strata Management Act (BMSMA) and prior MCST operations experience will be big plus
• Mon to Fri (8:30 – 6pm)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Salary: up to $4000

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

• Look into the workflow, work processes and staff communciations to ensure operational efficiency.

• Assist in the planning of the doctors' roster to ensure smooth clinic operations.

• Co-ordinate doctors' leave to ensure adequate medical manpower at all times.

• Supervise the proper scheduling of patient load in the appointment system in accordance with doctors'/clinics' requirements.

• Ensure all doctors' training, attachment and sit in sessions are duly monitored, planned and updated

• Ensure all rooms are opened prior and load are listed based on norms.

• Oversee resource allocation and staff deployment within department.

Job Requirements: Min Degree in any course w min 2 yrs of clinic operations experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

As a Banking and Financial Services Recruitment Specialist, I partner with a range of Banking AND Financial Services clients who are consistently seeking Financial Services Executives.

Financial services executives are broadly categorized into two main roles: Bankers and Financial Advisors/Consultants (FAs).

• They provide guidance to clients, aiming to improve their financial health and achieve specific goals, such as Wealth Protection, Savings, Investment Growth, Retirement Planning, and more
• They interact regularly with clients, often needing to explain complex financial products and services in simple terms and provide exceptional customer service to build trust

Core Differences between being an FA and Banker:

1) Remuneration

• FA: Self-Employed individuals receiving Commissions (higher income ceiling and no KPIs)
• Banker: Permanent Employment which offers stable Basic Salary and opportunity to earn more through Commissions

2) Client Acquisition

• FA: Warm Market (family/friends) + Roadshow, Events + Social Media + Cold Calling (clients sourced by agency or individually)
• Banker: Branch Walk-Ins + Cold Calling (500-600 assigned clients, more provided over time)

3) Products

• FA: Full suite of Insurance Products + Funds + Other Financial Planning services
• Banker: Majority of Insurance Products (excl. Health Insurance) + Funds + Secondary Banking Products & Services

4) Working Arrangement

• FA: Fully Flexible - As self-employed individuals, FAs choose their own working days and hours as long as they are able to achieve the income they want to earn
• Banker: Regimental - KPI-driven management, 5.5 work days, and high frequency of after-office appointments

5) Minimum Education Requirements

• FA: Minimum GCE ‘A’ Levels, or Diploma from a local polytechnic, and above
• Bank: Diploma from a local polytechnic, or Degree of any discipline, and above

---

Requirements

• Singaporeans Only (candidates who require Work Visa need not apply)
• Pass all Core CMFAS papers before commencement (guidance provided)

Apply Now

Submit your application via the Apply button
OR
Contact Wein Ng for a confidential discussion/consultation via 8837 5170.

---

Why Apply Through Me?

I offer tailored recommendations based on factors such as:

• Availability of Allowance/Advancement/Incentive Scheme
• Range of Products and Services (e.g. Life/Health Insurance, Savings/Endowment Plans, Funds, Trust/Estate Planning, Will Writing, etc.)
• Methods for lead generation and client acquisition
• Earning Potential
• Quality of training and mentorship
• Effectiveness of back-office support

With my proven track record and knowledge, I help jobseekers navigate the recruitment process and find the right opportunity to match their career goals.

---

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

Position Title: Purchasing / Procurement Executive
Working Days: Monday to Friday
Working Hours: 8.30am – 6pm
Address: Marymount

Salary: $3,500 - $4,000

Procurement officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Scope:

• Reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention,
• Recommend and provide risk mitigating plan for senior management consideration,
• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.
• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Pogress tracking through update and reporting,
• Provid AML advisory support to internal stakeholders where required.
• Assists with risk management projects and activities, including optimisation,
• Ad hoc related duties as assigned

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Business related discipline
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Compensation & Benefits, Manpower Planning, HRIS Support
- Preparing and generating monthly HR reports such as headcount, attrition & retention, manpower budgeting & costing, and slides for internal presentation government and stakeholders statutory reporting and submissions (for e.g. MOM surveys, etc.).
- Conduct data analysis and reporting solutions based on business needs for management review.
- Managing and administering the employee performance reviews and processes.
- Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
- Providing HR Information Systems (HRIS) support through partnership with IT, HRIS vendor, and coaching to all levels of the organization.
- Administering all annual increments, promotion increments, Annual Wage Supplements, and bonus payouts.
- Partnering closely with the HRBPs on compensation & benefits strategy and execution.
- Reviewing and implementing HR policies in compliance with government legislation and ensuring efficiency and compliance of HR department's internal workflow and processes.

Interested applicants, please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Opportunity

• Looking for Corporate Actions Executive for a 3 months contract role
• Located at Changi Business Park

Job Description

As a Corporate Actions Analyst, you will ensure the smooth processing of corporate actions income and events. Your day-to-day responsibilities will include liaising with custodians, handling queries from various stakeholders. This role requires meticulous attention to detail and the ability to work collaboratively within a team.

Duties
1. Ensure timely and accurate data entry for processing all Incomes/Corporate events
2. Liaise with custodians for clarification on incomes/events
3. Handle queries from Relationship Managers on the incomes/events

The Talent

• Minimum of 1 year handing Corporate Action Events in a Securities Operations or Custody Environment will be a plus
• Candidates with minimal relevant experience are welcome to apply

Next Step

• Send your resume to [email protected]
• All shortlisted candidates will be contacted

• Singapore Based (Woodland Industrial Park)
• Monday - Saturday 8am - 5pm
• $3000- $4500 ( Depend of experience)
• 3 - 4years experience in carpentry works; Able to do basic quotation, with guidance on price.
• Career Progression Opportunities

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each
• member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all
• safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration: 6 months

Location: Jurong East (International Business Park)

Responsibilities

• Administer the accounts payable processes, including verification of invoices against purchase orders, confirmation of receipt for purchased goods and services and resolves any discrepancies
• Enter invoices into the accounting system, ensuring proper documentation and approvals and timely processing of payments according to agreed-upon terms and company policies
• Ensure employee expense claim reports are in compliant with company policy.
• Reconciliation of vendor statements and resolve any discrepancies, respond to vendor inquires regarding payment status and any payment-related issues
• Perform monthly bank reconciliation
• Assist in month-end and year-end closing activities
• Assist in organizing and systematically categorizing records of accounting documents
• Perform any ad hoc duties as assigned by immediate superior

Requirements

• 2-3 years of experience in accounts payable or a similar finance role.
• Proficiency in Microsoft Excel and other accounting software.
• Experience with ERP systems (e.g., MS Dynamics BC, Navision) is advantageous.
• Meticulous, strong attention to detail and high level of accuracy.
• Excellent organizational skills with the ability to prioritize and meet deadlines.
• Good communication and interpersonal skills to effectively liaise with vendors and internal stakeholders.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Summary:

• Singapore's biggest distributor that carries a wide range of pet products
• Basic salary ranging from $1700 - $1800
• Incentives ranging from $1400 - $2700
• Commission ranging from $300 - $1600
• Location islandwide
• Mon - Fri @ 8 - 6pm
• Driving license required
• Company vehicle provided
• Cash card, season parking, and fuel expenses are covered

Key Responsibilities:

• Identifying and closing sales leads, maintaining customer relationships, and meeting sales targets
• Build and maintain strong relationships with customers
• Develop and present compelling sales proposals to meet targets
• Negotiate and close deals to achieve and exceed sales goals
• Provide excellent customer support and resolve issues
• Stay informed on industry trends and collaborate with internal teams

Requirements:

• Class 3/3A driving license required
• 1 year of experience in sales (preferably b2b)
• Bilingual in English and Mandarin to effectively serve Mandarin-speaking customers

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Sales Executive [Freight forwarding Industry]

Working hours: Monday to Friday 9am to 6.30pm
Office Location: Changi Airfreight Centre
Salary Range: $3,000 - $4,000

Job Responsibilities:

• New business/ clients’ development
• Ability to market & promote the company’s services
• Prepare quotations & sales proposals
• Swift follow-up & negotiations with clients
• Maintain good business relationships with new clients

Job Requirements:

• Proficient in Microsoft Office (MS Word / Excel / PowerPoint)
• Working 3 years’experience in freight forwarding/logistics industry preferred
• Possess own vehicle is a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Day: Mon to Fri, 9am – 6pm (hybrid work arrangement, 2 days WFH)

Working Location: Kallang Junction

Salary: $2700 - $3400

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must
• Must have experience working in a marketing firm

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

The Opportunity

The Technical Account Director (TAD) is accountable for the technical health and success of Adobe's largest customers using Adobe’s Digital Experience Solutions. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists, customer success champions and a team of supporting personnel with the goal of enabling the Customer to fully bring to bear their Adobe investment. A TAD needs to have extended senior experience working with customer leadership and cross-functional teams providing Strategic Technical Health Leadership. The ideal candidate should have experience in program management and strategic alignment, leadership engagement and governance, and customer advocacy within Adobe.

What You'll Do

• Lead Ultimate Success engagement(s) as the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support customer's technical strategy with Adobe Solutions to drive value.
• Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans.
• Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes.
• Advocate for Customer across internal Adobe teams. Optimize client's investment and accelerated task, issue execution and resolution. Drive customer’s achievement of their key business objectives, innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem.
• Responsible for the global engagement model, review cycle across multiple business units and/or brands.
• Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements.
• Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's success.
• Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners.
• Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and recommendations.
• Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized.

What You Need To Succeed

• Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
• At least 10-15 years of experience in a senior capacity in consultative, customer support, customer success and/or related role in marketing technology.
• Strong executive presence. Ability to collaborate multiple teams throughout Adobe and client­ side VPs, including CMOs and CXOs.
• Strong presentation skills, including confident presence over the phone and via conference tools. Leading meetings, workshops, and reviews in front of audiences both small and large.
• Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Maintain strong ability to prioritize work against client goals.
• Outstanding customer-facing skills that enable you to represent Adobe best within a customer's environment with the ability to drive discussions with multiple teams from developers and analysts to management and senior leadership.
• Validated interpersonal, prioritization skills and an ability to work independently in a highly matrixed environment.
• Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
• Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
• Awareness of development methodologies and technologies and understanding of and experience with marketing software and domain principles.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Commerce, Adobe Marketo, Adobe Target.

Regional Key Account Director:

On behalf of a client, the role will focus on managing key account relationships and growing the business in the region through developing and implementing account related strategies.

Objectives:

- Grow revenue exponentially and maintain the sales pipeline to deliver the sales budget 1 to 2 years forward.

- Meet customers at Regional HQs to ensure maximum sales and develop an international comprehensive business and key account strategy.

- Understand product applications and competitive positioning.

Roles and Responsibilities:

- Develop and implement account related strategies, both tenders and concepts.

- Control all sales activities with customers.

- Establish and develop long-term customer relationships.

- Works closely together with APAC team to ensure Key Account and APAC sales objectives are aligned.

- Monitor the market and identify market potential.

- Responsible for forecast planning, budget execution and contract monitoring.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues.

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, to identify and secure new potential clients/markets.

Principal Accountabilities:

• Act as key point of contact between clients and Hawksford’s colleagues to handle full suite of incorporation & business support services for clients
• Build and maintain excellent client relationship via regular communication
• Identify opportunities to generate further revenue/business with all clients under management
• Ensure that clients' assignments and requests are completed in a timely manner
• Provide guidance to junior team members.
• Participate in business development activities, including delivering presentations, attending events, business trips, etc.
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory for Singapore business entity
• Proficiency in written/spoken Mandarin at business level required for working with Mandarin speaking clients.
• Proven track-record in client servicing/management, ideally in the corporate services industry
• Interpersonal and networking experience/skills for building and developing relationships with clients and prospects
• Good knowledge in MS Word, Excel and Power Point

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.