• Attached to Financial Compliance Department
• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

As the Key Account Manager for Asia, your primary responsibilities will include:
• Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
• Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:
• Report directly to the Manager, Key Account Management Asia and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing. Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
• Given the regional scope of the role, frequent travel throughout Asia is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:
• A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in software sales strategies enabling maximization of market penetration and effective revenue growth.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Job Highlights

• 5 days work week, Mon - Fri (8.30am to 5.30pm)
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Scanning, consolidate, sorting and filing of documents (physical/ electronically)
• Provide admin support
• Perform any ad-hoc duties as and when being assigned

Requirements :

• Able to take initiative at work and to work independently.
• At least GCE N/ O Level.
• Positive and proactive attitude.
• Proficient in excel will be an advantage.
• Commitment of at least 3 months.

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The Role

A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

Your responsibilities will include:

• Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:Content management & optimization
  Campaign strategies & execution
  Chat response representation of the brand/seller
  Operations capacity and process implementation
  Progressive revenue trend and overall online sales performance
• Foster client relationships; work with sales and marketing teams and other support teams available
• Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Positive client NPS

Who we look for - the ideal profile:

• Fluent in English, Business Mandarin
• Experience with business fundamentals
• eCommerce background from a brand/platforms/enablers is a plus
• Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
• Excellent negotiation skills
• Strong interpersonal skills (empathy & flexibility)
• Proficient in excel and powerpoint

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

Senior Account Manager

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the Expedia Group marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

We are seeking a highly motivated Senior Account Manager in the Hotel Enterprise Partnerships (HEP) team which sits within the Travel Partnerships and Media division of Expedia Group to develop our partnerships with major hotel chains in the Asia Pacific region. Reporting to the Director of Strategic Accounts, this role will have full ownership and revenue responsibility for a significant portfolio of global and key hotel chain partners. The main responsibility is to drive revenue targets, ensure rate & inventory competitiveness, structure deals, and execute contract renewals. The role requires the implementation of growth strategies for the assigned accounts as well as owning and driving Expedia Group partnership initiatives beyond distribution with our partner organizations.

What you’ll do:

• Account Management (30%)
  Focus on hitting key metrics in the short term (rate and inventory competitiveness / revenue growth)
  Understand partner strategy and objectives to help partners see opportunities to increase revenue and shift share
  Promote merchandising and advertising opportunities
  Deliver Business Reviews to the leadership of the different accounts
• Relationship Management (30%)
  Day-to-day internal and external relationship management
  Establish relationships by visiting partners in the region and engaging in regular discussions and meetings
  Develop positive relationships with major internal departments to promote HEP and find opportunities
• Contracting (20%)
  Negotiate, understand and implement creative and sophisticated deals
  Design deal models
  Initiate annual contract renewals for accounts
  Lead coordination of contracts between Market Management and partners
• Pillar and/or Project Roles (20%)
  Lead or actively participate in pillar roles and/or strategic projects, working cross-functionally with internal stakeholders to drive value for the business
  Play an active role in mentoring and developing employees, motivates, and guides individuals and teams in learning and improving efficiency

To be successful in this exciting role, you will need:

• Sales & Negotiation: Effectively works in a defined portfolio of accounts, identifying prospective partners, and negotiating optimally in a constructive, consultative, and collaborative manner.
• Passion for Results: Maintain high standards for the individual, team and organizational accomplishment. Tenaciously work to meet or exceed ambitious goals. Derive satisfaction from goal achievement and continuous improvement.
• Excellent interpersonal skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats across all levels of the organization.

Who you are:

• 8+ years of shown negotiation experience and/or account management working autonomously, ideally with extensive experience across the Asia Pacific region
• Excellent problem-solving and a positive can-do attitude
• Excellent analytical and critical thinking skills, and a driven curiosity to identify emerging business trends and ensuing needs
• Excellent customer service, relationship-building ethic, and social intelligence
• Comfortable dealing with uncertainty by crafting structure and prioritising optimally, and ability to lead sophisticated discussions and projects simultaneously
• Ability to communicate clearly and concisely, both orally and in writing, and experience presenting to different stakeholder groups including senior leaders
• Proficient interpersonal skills and an ability to prioritize based on the needs of the business, with a keen eye for detail
• Adept in public speaking from leading a small presentation or workshop to large scale industry events
• Related experience from Market Management, Connectivity, Media Solutions or consultancy is a plus
• High proficiency in MS Office tools (i.e. Word, Excel and PowerPoint)
• Knowledge of the hospitality industry is desirable
• Proficiency in English, additional Asian languages a big plus
• University Degree or equivalent work experience (Master’s degree a plus)

Job Highlight:

• Position: Accounts / Admin Assistant
• Location: Orchard
• Working hours: Monday - Friday 9am - 6pm
• Salary (commensurate with experience): Up to $2,600 + Performance Bonus
• Duration: Permanent

Job Function:

Support the preparation of monthly financial reports, ensuring a smooth workflow. Maintain attention to detail with numerical data and ensure compliance with relevant rules and regulations in financial reporting.

Job Responsibilities:

• Assist and support accounts department in daily administrative work(s) and documentation
• Basic book keeping preparation
• Performing data entry and managing general ledger postings
• Aid in monthly, quarterly and yearly closing processes for accurate financial reporting
• Assist accounts department during internal and external audits
• Liaising with internal/external stakeholder(s) as and when needed
• Perform other ad-hoc duties as assigned by management

Job Requirements:

• At least a Diploma in Accounting or relevant qualification
• 1 year of working experience preferred
• Fresh graduates are welcome to apply
• Good verbal communication and interpersonal skill
• Able to start work immediately or on a short notice will be advantageous.
• Proficient in Microsoft Excel, Pivot and Vlook-up will be added advantage

What will you deliver?

- Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.

- Develop and deliver Key Account Management Plans to improve short-term and long - term EBIT and working capital.

- Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.

- Be accountable for the smooth daily operations and updated sel ling prices associated with your customers.

- Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts.

- Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.

- Identify and secure new opportunities within your customer accounts.

- Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Vallen brand to the highest level.

- Ensure compliance with Vallen’s sales policies and procedures.

- Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.

Requirements

- Bachelor’s degree in Business Administration, Supply Chain Management or related discipline

- Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers

- Ability to think strategically and communicate effectively with all levels of management

- Ability to manage ambiguity and apply problem-solving skills

- Ability to influence across teams, creating effective internal business partnerships

- Ability to effectively manage multiple projects and work effectively under deadlines

- Understanding of financial concepts such as EBIT and working capital

Job Description:

• Responsible for daily finance operations and liaising with suppliers as and when needed.
• Manage full set of accounts for company, including bank reconciliation.
• Perform month-end closing and prepare journal entries, ensuring data accuracy.
• Maintain and reconcile general ledger accounts, accounting and audit schedules.
• Assist with preparation of financial statement for the company
• Assist with attending to external auditors and tax advisors.
• Support quarterly GST returns to ensure statutory compliance.
• Support tax filing and calculation.
• Any other duties assigned by superior.

Requirements:

• At least Diploma / Degree holder in Finance / Accounting or relevant experience in accounting.
• Able to work independently, a team player and ability to work under pressure and meet deadlines.
• Detailed and meticulous.

Location: Geylang

5.5days (flexible hour as long as work for 8 hours)

Training provided

Responsibilities

• Perform day-to-day accounting tasks such as data entry, invoicing, and accounts payable/receivable.
• Support other departments with administrative tasks

Qualifications:

• 0 - 1 year experience required. Training provided.
• Knowledge of Microsoft Office
• Other adhoc duties as assigned.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

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