Total 682 accounts manager job vacancies in sg tampines agency building

We are looking for like-minded individuals - people who are passionate, disciplined and focused - to join our mission to become Singapore's leading English and Writing Specialist.

Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience!

As the Senior Operations Manager, you will manage the operations and customer service. In Charge on planning the front-end, back-end operational support in our centres.

Responsibilities

Operations at Centres and Customer Service

• Responsible for leading the operations in Write Edge to provide smooth, efficient, effective operational support for our centres.
• Plan new classes, programmes, workshops and scheduling for all centres
• Prepare for annual registration exercise
• Work closely with the Customer Service and Enrolment teams to ensure a high quality of liaison and smooth operations
• Set up a customer service team and spearhead building and excellent customer experience
• Arrange for ordering & distribution of resources across all centres
• Manage our Payment systems and student management systems
• Oversee finances for essential branch expenses

Strategic Leadership

• To provide strategic leadership in formulating, developing operational infrastructure to support programmes, events, operational needs across the organisation
• Independently managing large projects and programs, organisation design, operational excellence and transformation projects in areas such as: branding, performance improvement, cost-optimisation, cultural changes, business and back office transformations (e.g. shared service centre implementations), IT transformation (e.g. CRM implementation), etc.
• Pinpoint system, structural and process improvements across the company, make actionable recommendations and drive execution to implement change

Operational and Cost Efficiency

• Structure, develop and communicate data-driven insights and recommendations on improving operational issues at the company for senior stakeholder
• Assist in expanding the business through analysing detailed supply/demand chain/classroom optimising formula
• Support the company in measuring and achieving KPIs in planning, forecasting, inventory and cost management

Facilities Management

• To work with the Facilities Manager to provide excellent and prompt Facility Management services, maintenance to all physical branches
• To have oversight of management of budget of maintenance of existing branches and new branches
• To manage new branch opening projects and renovation work

Qualifications and Skills:

• A relevant degree/Master in Business Management/Administration, Finance Management, ICT or Computer Science equivalent
• At least 3 years in Senior Management role or equivalent
• At least 5 years in management level or similar work experience
• Experience in an educational institution preferred
• Comprehensive understanding of education institution operations, operational systems, procedures, standards and practices
• Possess good IT skills and knowledge, proficiency in Microsoft Excel, Word, and PowerPoint and Google Workspace
• Able to analyse data and statistics for trends and patterns with exceptional skills in Excel or Google Sheet

We are looking for someone who can:

• Think and work strategically with the senior leadership team and HQ
• Lead and manage the operations and facilities teams
• Work closely and maintain good relationships with other departments and functions
• Strong written and verbal communication and presentation skills
• Ability to effectively multi-task and prioritize needs
• Exceptional attention to detail and organizational skills
• Outstanding work ethic
• Motivated and dedicated self-starter
• Problem-solving skills
• Agile mindset and experience driving change with a track record of speed, impact and efficiency improvement

At Write Edge, we look for staff who have

• A growth mind-set
• Ability to take feedback
• Stamina for hard work (ie. good learning attitude)
• Responsibility
• Aptitude for teaching and nurturing towards kids

Location(s):
Tampines Plaza

Commitment Period:
Full-time

Working Hours:
Tue - Sat, 9am - 6pm

RESPONSIBILITIES

• Work with TP’s internal marketing, creative teams to shoot, edit and produce inspiring, creative, innovative multimedia content which promote audience engagement in line with brand guidelines and overarching Corporate Communications objectives

• Develop and create content across various social media channels to increase brand awareness(creative & copy) editing photography, gifs, short video editing, stickers, stories (live + designed/posted), TikTok content

• Audit and analyse social media presence, engagement, following, analyse social trends and data and measure success of social media campaigns to justify the value of social media in building the brand

• Devise social media messaging through copy and visual elements, in synergy with wider brand marketing campaigns, storytelling, events and activations.

• Ensure content created is optimised for platforms and adhering to best practice

• Conduct competitor research, brainstorm new and creative content growth strategies, identify trends and insights, and optimise content and performance based on insights.

• Take an active role in driving and managing community management across all platforms (proactive and reactive)

• Create monthly, quarterly and annual social media report

PREREQUISITES

• Good, recognised diploma or degree in Visual Communication, Communication Design or Graphic Design-related discipline with at least 5 years of relevant working experience

• At least three years of relevant working experience as a social media content creator, social media manager or similar role

• Extensive knowledge of major social media platforms, principally: Instagram, Facebook, Tik Tok, Twitter, LinkedIn and Telegram

• Must have a creative eye and working knowledge of image editing, artwork creation and video production (camera work and post production)

• Solid understanding of social media trends, technologies and best practice and how they impact brand perception and performance

• Ability to multi-task and project manage various tasks simultaneously

• Strong interpersonal skills – should be able to work both independently and in a team environment with people at all levels

• Independent, passionate, motivated, and quality-driven

Interested candidates may submit their application via the Workday platform (hyperlink below): https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/login?redirect=%2FPublicServiceCareers%2Fjob%2FSingapore%2FAssistant-Manager--Social-Media---Content-Management-_JR-10000019671%2Fapply

Write Edge Customer Support Manager (SCM)

As a Customer Support Manager at Write Edge, you will play a pivotal role in overseeing and optimizing the performance of our customer support, operations teams, and ground operations within the education industry. You are expected to excel in delivering exceptional student experiences and providing leadership to multiple teams. This is a hands-on role, and you will be required to be physically present at the centres.

Responsibilities:

Team Leadership and Strategic Planning:

• Provide strong leadership to the customer support team, overseeing daily operations and fostering a collaborative and high-performance work environment.
• Develop and execute strategic plans to align support, operations, and ground operations with organisational goals, including customer experience enhancement and operational excellence.

Performance Management:

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.

Process Optimisation:

• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer support, operations, and ground operations.

Cross-Functional Collaboration:

• Actively collaborate with cross-functional teams to ensure seamless customer experiences and align support, operations, and ground operations with other departments.

Ground Operations:

• Manage branch coverage to ensure effective operations across multiple locations.
• Address and manage staff complaints, registration, withdrawal matters
• Handle staff enquiries, complaints and escalations
• Train and manage new staff in both customer support and ground operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct online open houses on weekends to promote education services.
• Track and manage budgets related to both customer support and ground operations.
• Oversee and coordinate various projects related to customer support, operations, and ground operations.

Skills:

• Exceptional analytical and problem-solving skills.
• Strong cross-functional collaboration abilities.
• Effective communication and presentation skills.
• Leadership and strategic thinking.
• Strong vendor negotiation and management skills.

Attributes:

• Strategic thinker with a keen eye for detail.
• Data-driven and analytical mindset.
• Influential communicator and team player.
• Adaptive and open to change.
• Results-oriented and customer-focused.
• Passion for taking ownership of projects in the education industry.
• Proactive in identifying and implementing solutions to challenges.

• Position : Project Manager (LTA/TRAIN/ELECTRICAL)
• Location : Office in Changi, work site at Tuas
• Working hours : 6 days work week, Monday- Friday 8:00am – 5:30pm
  Salary (Commensurate with experience): Up to $8200 Basic + AWS + Variable Bonus + 14 days annual leave
• Duration : Permanent
• Industry : Business Consulting ( Building/Construction)

Main Responsibilities:

• Oversee project activities to ensure smooth execution of project
• Close monitoring of project resources includes manpower, transportation, equipment and tools
• Oversee that current version of local specifications – e.g. Code of Practice, Singapore Standards are accessible at the point of use
• Attend regular site coordination meetings with client/contractors/sub-contractors on project related matters
• Liaise with relevant authorities
• Ensure timely submission of monthly progress claim including claim for variation order or additional works to client
• Ensure execution of project is in compliance with Project Quality Plan, Project Safety Plan and any other relevant local HSE rules & regulations, client specification and company requirements
• Setup and oversee proper project documentation and filing, ensure traceability and availability at all times
• Prepare project quality plan and safety management plan in line with the company standards and project specification
• Ensure the project deliverable (objectives and schedule) are met, within budget and zero lost time injury
• Ensure the requirements as stated in project Quality Plan are implemented effectively
• Ensure that all corrective action for non-conformance report are properly addressed
• Assist procurement department in sourcing, negotiate and procure materials (installation) and equipment from the vendors
• In consultation with the human resource department recruit, interview and select staff with appropriate skills for the project activities
• Assist in tender administration work
• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)
• Prepare and submit monthly, weekly, daily progress report to internal and external stakeholders.

Requirement

• Bachelor Degree in relevant engineering with minimum 5 years of relevant working experience as a project manager / Site Manager in MRT / LTA or similar project in Singapore
• Familiar with relevant authorities’ procedure, application and submission for low voltage electrical and extra low voltage (ELV) system required according to the system and regulation requirement.
• Safety training in line with MOM, company requirement and project requirement
• Training or certification in project management desirable
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]


Do visit https://lnkd.in/g34RQjP for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 3 years of relevant experience in the cleaning industry
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

About the job

The ideal candidate is a self motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years' of sales experience
• Excellent verbal communication skills

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to $8,000 monthly

Requirements

• Prefer with own transport
• Well on known F&B industry

Key Responsibilities

• Responsible for prospecting sales by acquiring major brands of products and merchandise into Online platforms to increase the company distributor presence in the regional e-commerce industry.
• Constant gathering of market intelligence on industry trends, competitive development, and evaluation of potential business opportunities whenever arises.
• Responsible for sales presentation proposals and presenting sales pitches to clients/customers based on their requests and needs.
• Responsible for contract drafting proposal and negotiation.
• To plan and develop E-Commerce go-to-market business strategy to increase revenue, meet objectives together with Product Marketing Team
• Manage vendor accounts, understand vendors’ business objectives, pain points resolve issues quickly, and ensure continuous engagement and cultivation of strong rapport
• P&L Management & Sales Cadence: manage the sales pipeline and maintain revenue leadership. Provide regular reporting and forecasting to management

Experience Requirements

• Diploma/Degree in any equivalent discipline
• Min 3-5 years work experience in Business Development / Marketing and team setup
• Mandatory requirement: Proven experience working with e-commerce enablers or marketplace platforms.
• Good command of both written and spoken English and good digital skills (Microsoft office, platform knowledge, etc.
• Strong interpersonal skills and trust-building ability.
• Possess a strong sense of business acumen, strong networking skills, entrepreneurial mindset, team player, adaptive, get-it-done attitude