Company’s Profile:

Julian Grey’s client is an established IT company in Singapore, recognized for its innovative solutions and dynamic team culture.

Responsibilities:

· Manage the complete sales cycle from lead generation to closing deals.

· Proactively identify and develop new business opportunities within the B2B space.

· Conduct cold calls, face-to-face meetings, and build strong relationships with clients.

· Engage with IT business partners and maintain positive working relationships.

Requirements:

· 1-2 years of experience in lead generation, preferably in IT or technology.

· Self-driven, organized, and able to work independently while being a strong team player.

· Excellent communication and interpersonal skills with the ability to build rapport quickly.

· Customer-focused with the flexibility to adapt to changing market needs.

If you're ready to make an impact in the IT sales space, apply now to join this innovative team!

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Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

We are looking for service-oriented individual to join the Operations & Facilities Management Department of Memorial Facilities and Planning Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at Mandai Crematorium & Columbarium and will play a key role in providing after-life care services.

You will be responsible for the following:

• Oversee and manage inland ash scattering facility and operations, including daily site inspections and monitoring, collating and presenting logistical and utilisation statistics
• Process applications and plan for booking capacity
• Administrative duties on records of inspections conducted and advice given
• Respond to public feedback and enquiries on inland ash scattering and burial applications
• Provide educational briefings/trainings on the use of inland ash scattering facility and its operations (including application process) to visitors
• Oversee facility maintenance of the inland ash scattering facility to ensure the facility is operationally ready for visitors’ use, including during peak visiting periods such as Qing Ming
• Support supervisor in monitoring ground situations that includes statistics collation and reports preparation
• Perform other duties assigned by supervisor

Requirements:

• Willing to work in after-death care service environment
• Physically fit to walk, stand for long durations daily and able to withstand exposure to weather conditions
• Strong team player and able to interact and foster teamwork
• Possess good verbal communication and people skills
• Proficient in Microsoft Office applications
• Able to use online and mobile applications
• Able to communicate in both spoken and written English and second language is preferred
• Willing to travel to the different after-death facilities
• Tactful, approachable and patient
• Mature, independent, responsible and resourceful
• Able and willing to work on weekends and public holidays

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Executive--Mandai-Crematorium-and-Columbarium-IAS-_JR-10000023417

• Working days & hours: 5 days, Mon - Fri 8:45am – 5:45pm
• Salary: $2300 - $3000
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent in Tourism, Hospitality, or a related field (preferred).
• Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
• Proficient in using reservation systems and travel-related software.
• In-depth knowledge of FIT/Group/ MICE travel trends and requirements.

Responsibilities:

• Process reservations for individual travelers, groups, and MICE events with accuracy and efficiency, promoting sustainable travel options.
• Partner with eco-friendly accommodations and tour operators to offer sustainable travel packages.
• Educate clients on sustainable travel practices and the importance of responsible tourism.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• MNC Company
• Salary $3500 - $4500 + Commission + Allowances + AWS
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• To be responsible for achieving monthly sales target set
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager
• To carry out post-sales activities
• To provide customer service and to manage customer relations
• To coordinate the installation of secured contracts, including the application of telephone lines
• To coordinate with technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction
• To collect and share useful market information collected from external parties e.g. market/competitors’ information.
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Diploma in Business Administration or related field with 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Title: Customer Support Executive (12 Month Contract))

Responsilbilites

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Qualifications

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Monday to Friday: 8.30am to 6pm

14 day AL

Variable Bonus

Responsibilities:

• Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.

• Prepare Daily Revenue Report

• Ensure that all revenue transactions are takenup correctly, properly supported and reconciled.

• Investigate all discrepancies and make necessary adjustments (if any).

• To check guest in-house rate check report, variances must be explained by Front Office

• Complimentary & House use room must with appropriate supporting document

• Monitor discount procedures and special programs to ensure compliance with guidelines established. Verify that programs involving coupons, certificates and vouchers are valid and duly accounted for.

• Ensure that all voided checks, rebates, paid outs and miscellaneous charges are properly approved and supported.

• Reconcile operator charges to ensure that all guest and internal calls are charged correctly.

• Audit daily collection against the General Cashier’s Daily Report and bank-in slips.

• Liaise with the Accounts Executive to confirm the accuracy of the Guest, City Ledger and COMO related charges.

• Verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure.

• Ensure all Income report was check and compile Daily Pack are submitted on daily basis

• To maintain master file of complimentary and prepaid voucher issue to guests/clients

• Assist the Accountant with the month-end closing as specified.

• Assist in process improvements, ad-hoc projects

• Support in any other ad-hoc task.

Other requirements:

• Have a strong knowledge in Opera and POS

• Familiar in using Sun System

• At least 2 years’ experience in a hotel environment

• Min Diploma in Accountancy

• Positive attitude and willingness to learn

Interested applicants kindly apply through this job portal or email [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

At Catapult, we believe in taking a holistic approach to business consulting.

We don't just look at one aspect of a business; we look at the big picture.

We work with our clients to create a comprehensive strategy that encompasses everything from marketing and sales to operations and finance. We want to see them grow, expand, and thrive in their industries.

We believe that by working together, we can make a real difference in the world of business.

Due to our expansion, we are now seeking a highly motivated and ambitious Sales Hunter to join our dynamic team in the finance industry.

This is an exciting opportunity for individuals who are entrepreneurial in nature, driven by results, and eager to build their own success. The ideal candidate will be someone who can generate their own leads, take full ownership of the sales process, and is focused on closing deals.

As a Sales Hunter, you will play a critical role in expanding our business by reaching out to prospective clients and developing lasting relationships. You will need to identify opportunities with business owners who require loans for various purposes, whether it be for expansion, working capital, equipment purchases, or other financial needs. You will manage the full sales cycle, from lead generation to deal closing, with the potential for substantial rewards based on your success.

Character Requirements:

- Strong initiative with a proactive approach to sales

- Highly independent, able to work autonomously and manage your own workload

- Excellent time management and organizational skills

- Resilient and persistent in pursuing leads and navigating challenges

- Strong communication and interpersonal skills to build rapport with clients

- Results-driven with a keen focus on achieving and exceeding targets

Key Responsibilities:

- Conduct B2B sales by identifying and engaging with business owners who may benefit from our financial services

- Understand the specific needs of each business and tailor loan solutions accordingly

- Independently generate your own leads through various channels such as cold calling, networking, and referrals

- Manage the entire sales process, from initial contact through to closing the deal, ensuring a smooth and professional client experience

- Provide ongoing support and communication to clients, fostering long-term business relationships

- Maintain accurate records of sales activities and outcomes in our CRM system

Compensation:

- This is a full commission-based role, offering unlimited earning potential based on performance. The more you close, the more you earn. This structure is ideal for individuals who are motivated by financial growth and success.

Who This Role is For:

- This opportunity is especially suited for individuals who are looking for a fresh start or a new direction in their careers.

- If you've experienced setbacks in the past due to a lack of guidance or support, this role offers a chance to leverage your resilience and ambition to turn things around.

- We provide the framework for you to thrive, while giving you the freedom to take control of your success.

- We are looking for individuals with an entrepreneurial spirit, who are eager to take charge of their own career and earning potential. This role provides the freedom to control your own destiny while offering significant rewards for those who are willing to put in the effort to succeed.

If you are a self-starter with a passion for sales, we would love to hear from you!

The opportunity: your next adventure awaits

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to build confidence in the validity of financial statements and business-critical information or processes.

Emerging and Private Enterprises (EPE)

The EPE sector is set up to address the specific needs of private companies and their stakeholders. It supports the private and mid-market companies through delivering quality audit services and help these companies decide how to grow in a technology-driven and sustainable way. We are moving towards digitalizing audit. To keep pace with the fast-changing world, we are prioritizing investments in AI, predictive analytics, and other emerging technologies to gain a competitive edge, reskilling employees and redesigning jobs to seamlessly integrate people and machines.

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. We also offer EY Professional Qualification Program that support your professional growth and aspiration. That’s how we develop outstanding leaders who, in turn, deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Your key responsibilities

• Support the planning, execution and delivery of assurance engagements.
• Perform a variety of assigned tasks and audit work procedures for a portfolio of diversified clients in different industries.
• Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, planned audit approach and procedures, and global audit methodology.
• Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and related information and communicate them to the assurance team.

Primary Responsibilities:

• Project Coordination: Actively monitor and manage ongoing F&B projects to ensure adherence to timelines, budgets, and quality standards.
• Stakeholder Communication: Serve as the primary liaison for internal and external stakeholders, facilitating effective project execution and maintaining strong relationships with designers, contractors, and vendors.
• Quality Assurance: Conduct regular site inspections and quality checks to guarantee that all work aligns with project specifications and meets high quality standards.
• Team Communication: Ensure effective and clear communication across project teams and with stakeholders, organizing and documenting meetings, and ensuring follow-up on action items.
• Project Planning Support: Assist in developing detailed project plans, including timelines, budgeting, and resource allocation, to ensure project success.
• Tendering Process Assistance: Support the tendering process by preparing documents, evaluating bids, and assisting in the selection of contractors/vendors.
• Documentation: Maintain comprehensive documentation throughout all project stages, ensuring all project details are accurately recorded and accessible.
• Financial Management: Manage sourcing requests, capital expenditure requests, and purchase orders as necessary to support project execution.

Requirements:

• 1-2 years of experience in project management, with a preference for experience in the F&B or hospitality sectors.
• Familiarity with F&B operations, customer experience, and up-to-date on the latest dining trends and technologies.
• Proficiency in Microsoft Office Suite and design software such as SketchUp and CAD.
• Excellent analytical, problem-solving, and critical thinking skills. Strong interpersonal and presentation skills, with the ability to operate independently in a fast-paced environment.

• Handle Full Set of accounts
• Accounts Payable, Accounts Receivable, Bank Reconciliation
• Check material variances and preparation of accounting schedule
• Journals, Financial reports
• Support during Audits month end closing activities
• General administrative duties

Job Requirements

• Diploma / Degree
• Minimum 2 years of Accounting experience
• Experience in using SAP B1
• 5 days work (8.30am to 6pm)
• Work location near Kaki Bukit MRT
• Salary $3200 - $4500

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

• Involvement in operational initiatives from Corporate HR
• Management of recruitment and onboarding process eg.Manpower requisition / approval, Job profiles and orientation of new hires
• Generation of reports for various stakeholders
• Organize, schedule and execute HR Engagement activities i.e. Townhall
• Management of EHOR & Work Injury claims
• Management of work-related allowances
• Management of Disciplinary/Grievances cases
• Assist on Annual Cycle of Activities with COEs i.e.Promotion Exercise, Performance Appraisal, Annual Increment & Variable Bonus Exercise, Annual Wage Supplement, Festive Advance, Market/Salary Adjustments Exercise, Adhoc Compensation Reviews
• Management of Staff’s Vaccination/Immunization Records
• Preparation of Presentation Slides for Communication/Announcement of HR Policies/Initiatives
• Handle Staff Queries on any HR related issues
• Other ad-hoc duties as assign

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Outram

Job Description:

1) Seek confirmation from department/ staff on training programs.

2) Liaise with vendor on confirmation of course and details

3) Register staff for courses, send registered/confirmation notice and process payment.

4) Set up classroom / coordinate with MU/housekeeping on training room matters.

5) Order refreshment for in-house courses

6) Assist with archival and shredding of documents

7) Support learner engagement activities for core/digital learning

8) Follow up with department on completion for mandatory programs

9) Maintain engagement space in training room

10) Maintain supplies of stationery and logistics for in-house programs

11) Other HR duties may be assigned

Requirements:

- Min. Bachelor's Degree or Equivalent

- Able to start work immediately!

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

• Manage work processes and workflow to make sure operational efficiency
• Planning doctors' roster and coordinating doctor's leave to ensure adequate medical manpower at all times
• Identify training needs and sraw up individual learning plans for the staff
• Assist in drawing up department workplans and budgeting exercises
• Assist in handling patients' feedback and investigations
• Any ad-hoc duties as per assigned

Requirements:

• Bachelor Degree in Business Administration, Project Management or equivalent
• Minimum 2-3 years experience in operations and administrative work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Responsible to handle operations and documentations for ocean freight import / export, permit declaration and transportation.
• Liaise closely with carriers / freight forwarders / vendors.
• Ensure that all jobs are executed efficiently with accuracy in a timely manner, complying to the requirements of the customers.
• Attend to email correspondence with customers & overseas agents.
• Prepare billing invoices to customers and verify vendors' invoices.
• Any other adhoc duties assigned by management.

Requirements:

• Diploma in Logistics or equivalent
• At least 2 years of working experience in the related field is required for this position
• Familiar with permit declaration
• Specialized in Freight Forwarding or the equivalent
• Possess good interpersonal and communication skills
• Able to work independently in a fast-paced environment
• Positive working attitude

5 days work

Freight Forwarding Co.

East Area

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Responsibilities:

Join our dynamic team as a Credit Controller Executive, where you will play a key role in managing the timely collection of outstanding payments and maintaining strong relationships with clients. This is an excellent opportunity for someone who is proactive, results-driven, and enjoys problem-solving in a fast-paced environment.

Key Responsibilities:

• Make collection calls to clients to ensure timely and effective debt recovery.
• Able to negotiate re-payment plans with customers to settle outstanding balances.
• Collaborate with legal teams to follow up on actions taken against delinquent accounts.
• Maintain consistent communication with clients to resolve outstanding balances and ensure payment.
• Address and resolve customer queries related to overdue accounts, internally and externally.
• Post and allocate daily receipts to the accounting system.
• Assist with additional administrative tasks as needed.

Requirements:

• Diploma or Degree in accounting
• At least 2 years of credit collection & Account receivable experience.
• Experienc in handling Loan & Hire Purchase
• Able to work under minimal supervision

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Reservation Sales Executive

Working Days & Hours: 5 Day | Mon-Fri: 8.45am-5.45pm

Working Location: Tanjong Pagar
Salary Range: $2300-$3000

Job Responsibilities:

• Process reservations for individual travelers, groups, and MICE events with accuracy and efficiency, promoting sustainable travel options.
• Partner with eco-friendly accommodations and tour operators to offer sustainable travel packages.
• Educate clients on sustainable travel practices and the importance of responsible tourism.

Job Requirement:

• Diploma or equivalent in Tourism, Hospitality, or a related field (preferred).
• Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
• Proficient in using reservation systems and travel-related software.
• In-depth knowledge of FIT/Group/ MICE travel trends and requirements.

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Digital Marketing Executive (client servicing)

Working Timing: Mon to Fri, 9am – 6pm

Working Location: Hybrid (3 days in office - Kallang Junction, 2 days WFH)

Salary: $2600 - $3000

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities:

• Assist in developing marketing activation plans for designated regions.
• Ensure that marketing initiatives align with the annual targets set for the focused region.
• Foster strong relationships with local PR agencies and marketing teams across international markets.
• Create press materials and respond to media requests.
• Monitor PR coverage and provide timely monthly reports on results.
• Organize and manage press events and collection previews independently.
• Distribute updates on company’s latest developments to the media in a stylish and timely manner.
• Collaborate with the media agency to plan advertising campaigns.
• Stay informed about advertising trends and conduct competitor analysis to produce compelling content across all advertising platforms, including print, digital, and in-mall.
• Plan and execute consumer events in international markets.
• Assist in the annual marketing budget planning for respective markets.
• Track and manage the marketing budget to ensure effective spending.
• Coordinate logistics and order press samples.
• Analyse the results of marketing campaigns to ensure all markets remain on track.

Job Requirements:

• Diploma in Marketing, Communications, Business Administration, or any relevant field
• Minimum 2 years of working experience in the same role
• Knowledge in Excel, social media management
• Independent, able to multitask
• A team player, excellent communication skills

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Our client is a leading logistics and transportation company that provides integrated supply chain solutions across a range of industries. It operates globally, with a strong presence in the Asia-Pacific region.

Job Summary:

• Clementi
• Attractive Benefit with AWS + Transport Allowance + Sales Commission
• Career Progression
• MNC Environment

Job Responsibilities:

• Grow the company's air and ocean freight business/services, in accordance with the sales strategy
• Serve as the main sales contact point for assigned customers.
• Find, develop and qualify leads, then convert them through the sales process into prospects and customers
• Maintain a sales pipeline to achieve agreed growth targets
• Manage customer interactions including fostering relationships, making customer calls and closing deals
• Drive the business and grow the company's revenue, market share and profitability
• Build relationships at all levels and represents the company in a professional manner, including presentations to the customers and representation at industry events.
• Incorporate the daily use of the Global CRM platform to document sales activity and relevant customer business details.

Job Requirement(s):

• Minimum 3 years of relevant experience in Business Development with in Forwarding
• Possess at least Nitec
• Strong communications skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Joseph Song Zhi Xuan

Registration Number: R22106922

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Key duties and responsibilities:

• To Lead a team of Quality team by coordinating and directing all aspects of laboratory development, staff training, testing, and ongoing operational support.

• To Maintaining quality policies and procedures of the company, monitoring their implementation and development periodically, and adhering to the laws and regulations in force.

• To keep abreast of current legislation, guidelines and other regulatory matters, and important role as giving advice to the application, operation and commercial team on how best to interpret and meet the rules

Required Skills:

• Min Diploma in related field. Fragrance experience will be highly advantageous.

• Logical and efficient with strong quantitative, analytical, and problem-solving skills

• Preferred Skills:

• 3-5 years’ experience in total quality management in perfume, pharmaceutical or cosmetic industry.

• Operational experience and strong affinity on laboratory system, analytical equipment

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

The Environmental Analyst is an integral member of the Veterinary Care & Environmental Health department and is responsible for carrying out habitats water sample collection, routine and non-routine water quality analysis, soil, run-off and rainwater bacteriology and air quality surveys. The information gathered is reviewed by various business units to ensure a healthy environment optimal for the animal’s wellbeing, and a safe environment for our staff and guests.

Job Responsibilities

• Collect water samples and perform daily physicochemical analyses from the oceanarium habitats.
• Collect soil, rain and run-off samples and perform physicochemical and microbiology analyses.
• Perform air quality analysis during haze periods.
• Ensure that all instruments, equipment, laboratory fixtures, glassware and general laboratory ware in the Environmental Health laboratory are properly maintained to manufacturer specifications for optimal performance.
• Assist in preparing monthly inventory reports on supplies and reagents.
• Prepare and report all results accurately and in timely manner ensuring all necessary team members are informed.
• Always maintain a clean and organized work environment.
• Assist in clinical diagnostic laboratory analysis.
• Assist in medicines preparation.

Job Requirements

• Adhere to work policies.
• Use of Windows-based MS Office programs including but not limited to word processing (MS Word), spreadsheet (MS Excel), and presentations (MS PowerPoint).
• Familiar with basic laboratory instrumentation purpose and operation.
• Demonstrative ability to perform all analysis.
• Think critically to assess, interpret and report anomalies of data.
• Must be able to work as a team player in a dynamic work environment.
• Possess good communication and interpersonal skills.
• Comfortable and willing to work with animals.
• Able to swim and comfortable working in an aquatic environment.
• Maintain confidentiality of RWS animals’ health information at all times.

Job Purpose

Lead, manage, develop and implement human resource plans and programmes in support of the company’s goal to be the `Employer of Choice’ where talents are attracted to and staff are committed to and proud to belong to the organization. Human resource plans and programmes cover broadly 6 thrusts:

a) Attract & Induct Talents

b) Recognise & Reward Staff

c) Train & Develop Staff

d) Engage, Communicate & Involve Staff

e) Care for the Well-Being of Staff

f) Provide Excellent & Pro-active Service to Departments/Staff

Work in close collaboration and partnership with management, line departments or business units, union and staff in achieving the short-term and long-terms goals and objectives.

Duties and Responsibilities

Primary Responsibilities and Duties

· Review, develop and implement HR policies, plans, processes and programmes to ensure they are effective, relevant and aligned to organizational goals and objectives and market trends and competitiveness.

· Lead, manage, coach and motivate a team to ensure effective, efficient and professional delivery of HR plans, programmes, processes and service.

· Manage manpower cost and resources effectively and efficiently both with Human Resource Department as well as Departments under the charge of the specific Asst Manager/Manager/Senior Manager.

· Work with management, business units, union and staff in providing value-adding consultancy, advice, resource and service to attract, retain, train, develop, reward, care and engage our talents.

· Serve as an effective and neutral channel for employee feedback through regular walkabouts, communication and dialogue sessions with staff so as to build an open and trusting culture.

· Track, monitor and analyse HR KPIs so as to develop and implement effective HR plans and programmes promptly to address key issues and gaps

Secondary Responsibilities and Duties

· Lead and/or participate in projects, as and when assigned or appointed.

· Lead and/or participate in events or committees such as Nurses’ Day Celebration, Charity events.

· Support, promote and participate in events and innovation initiatives, including wellness, work-life balance, charity activities, staff suggestion and process/work improvement review projects.

Requirements

• Min Degree in Human Resources from a recognized university
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: Human Resource)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599