Total 60,134 Senior Executive admin executive job vacancies in Singapore

• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur(08:30 to 18:00), Fri(08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $4200 + Commission

Responsibilities:

• Assist in preparing proposals and quotations for incoming enquiries
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaign
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent client at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• With 5 years relevant sales experience
• Class 3A/2B License

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Responsibilities

• Support of HR functions such as payroll, compensation, performance management,benefits administration, audits, internal control and monthly reporting.
• Execute HR programs in alignment with Corporate strategies
• Maintain accurate HR database and up-to-date employees’ records
• Ensure compliance with HR policies
• Administer employee benefits i.e insurance, medical benefits
• Handle the yearly HR budgeting
• Handle MOM-related surveys
• Assist in ad-hoc HR projects
• Manage payroll administration
• Participate in continuous monitoring of internal controls where necessary andensure compliance
• Ensure employee handbook is updated when necessary
• Involve in planning and executing of employee engagement events
• Training Administration
• Involvement in internal communication for HR related matter
• Support recruitment when necessary
• Back up for other HR colleague
• Any other Ad-hoc duties

Job Requirements

• Minimum Diploma in Human Resource or Business Administration with at least 5years relevant experience in a MNC environment
• Excellent interpersonal and communication skills
• Knowledge of Employment Act and MOM regulations.
• Excellent Customer Oriented mindset with ‘can-do’ attitude.
• Self-motivated, meticulous and has initiative.
• Knowledge and hands on experience in payroll software
• Ability to work both independently and in a team.
• Well-versed in Microsoft application

Other Information

• Contract is extendable/convertible to perm (subject to availability)
• Company bonuses
• Work from home arrangements
• Staggered working hours: 8am - 10 to 5pm - 7pm
• Company shuttle bus provided in selected areas: Sengkang, Paya Lebar, Tampines

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24995

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Innovation Organization stands as a Sales and Marketing company committed to aiding our clients in expanding their market share and elevating sales revenue through effective marketing solutions. We're in search of individuals who are passionate about personal growth, thrive on teamwork, and are ready to play a key role in our journey towards success.

What we're looking for:

Individuals who relish connecting with new people.

Those fueled by a desire for personal development and progress, flourishing in a collaborative team environment.

No prior experience required – we offer mentorship and guidance for those with a keen learning attitude.

Your role will encompass:

Guiding sales and operations through on-site assistance.

Achieving sales targets and amplifying our clients' company sales.

Leading a sales and marketing team, nurturing team growth.

Active participation in client marketing through business development.

What you can look forward to:

Exciting travel opportunities.

Exceptional career advancement with recognition for your achievements.

A supportive and enjoyable team environment with engaging team-building activities.

We extend a warm welcome to individuals interested in contributing to their personal and professional growth within the Sales and Marketing industry!

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about empowering others through learning and development? Join us as a Training Executive, where you’ll design impactful programs, deliver engaging training sessions, and drive professional growth across the organization.

• Collaborate with stakeholders to identify training needs and skill gaps, aligning programs with business objectives
• Design and develop comprehensive training materials, including manuals, presentations, e-learning modules, and assessments
• Conduct engaging in-person and virtual training sessions for employees, ensuring knowledge transfer and skill-building
• Facilitate onboarding programs to help new hires integrate seamlessly into the organization
• Assess training effectiveness through surveys, tests, and performance metrics, using insights to improve future sessions
• Plan, coordinate, and manage the company’s training calendar to ensure timely delivery of programs
• Oversee training budgets and collaborate with external training providers or consultants as needed
• Keep abreast of industry trends, learning technologies, and best practices to ensure training programs remain innovative and relevant

Why Join Us?

• Be a key player in fostering a culture of continuous learning and development
• Enjoy a collaborative and supportive work environment where your contributions matter
• Competitive salary and benefits, with opportunities for professional growth
• Work on diverse training initiatives that make a tangible impact on employees and the organization

REQUIREMENTS

• Minimum Diploma and above
• Excellent presentation, facilitation, and communication skills
• Ability to design and develop training materials that cater to diverse learning styles
• Strong organizational and project management skills
• A proactive, team-oriented mindset with a passion for developing others

Empower growth, inspire learning, and help us build a skilled and capable workforce. Apply today to be part of our exciting journey!

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Responsibilities

• Selling, planning, identifying business opportunities, initiating promotion activities with Foodservice customers.
• Achieve or exceed the targeted sales and designated new business developments
• Product Segment: Dairy
• Drive business growth by acquisition of new customers as well as expanding the products offered.
• Establish, develop, and maintain positive business and customer relationship
• Perform market trend analysis, update & discussion of market information with superior
• Achieve customer satisfaction through service excellence & professionalism.
• Prepare sales quotations and regular reports
• Other ad-hoc duties deem fit by superior

Requirement:

• Diploma holder with 1-2 years' sales experience in food & beverage industry.
• Entry level candidate welcome.
• Previous sales experience in Food Service & Dairy will be a definite advantage
• Able to work in a fast-paced environment, dynamic and motivated personality.
• Good communication and negotiation skills.
• Positive attitude and a team player but with ability to work independently
• Possess a valid Class 3 or 3A Singapore driving license
• Able to communicate in various languages

We are seeking a dynamic and results-oriented Business Development Executive to join our team. As a pivotal member of our sales and marketing department, you will be responsible for identifying new business opportunities, building client relationships, and driving growth.

Job Responsibilities:

• Prospect and generate leads through various channels including cold calling, networking, and referrals
• Identify digital marketing needs of potential clients and suggest appropriate solutions
• Seek out and secure meetings with key decision markers
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• Prior experience in a B2B sales-oriented role is preferred
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Demonstrate proactive initiative in identifying and cultivating new sources of leads
• Excels in multitasking and managing priorities within a dynamic, fast-paced setting
• Self-motivated and goal-oriented, desire to deliver results

Job Remuneration:

• Basic (SGD 2.3k - 3.5k)
• Commission
• Transport allowances
• Quarterly bonuses

Other Benefits:

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

Working Days/Hours:

• Monday - Friday, 9am - 6pm

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

Sales Executive
As a Sales Executive, you will be part of a dedicated and motivated team to bring sales through client relationship-building.

High commission.

Aircon Environment.

Good work culture.

Working Hours:
Office Hours

Basic Salary: Up to $3,300 (depending on experience and qualification) +Uncapped Commissions+ Flexible allowances

Job Description
* Actively develop new client relationships and prospect for new business opportunities.
* Establish and cultivate close long-term relationships with existing clients.
* Actively look for potential sales opportunities
* Full training provided

Requirements:
* Goal-oriented and highly motivated.
* Self-driven, mature, and self-disciplined with an achiever mindset
* An effective team player who is also able to work independently.

**Experience Applicants might be considered for senior positions

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Position: Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200
• Location: Senoko S Rd, Singapore (Woodlands)

Requirements

• Possesed Diploma in Business Administration or equivalent
• At least 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 3 years of client servicing or sales support experience in the insurance space.
• Obatined or is preparing to obtain BCP, PGI and HI Certificates.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

My client is a training provider specializing in professional and IT training courses.

Job Summary:

• Basic up to $3,000
• Monthly Commission & Variable Components
• Located at Jurong East
• 5 Days Work Week
• Jurong East
• Professional Development and Growth Opportunities

Job Responsibilities:

• Identify and gather potential leads to build a strong sales pipeline.
• Engage with clients to understand their needs and present suitable training solutions.
• Meet and exceed individual sales targets through strategic selling.
• Build and maintain strong relationships with new and existing clients for high satisfaction and retention.
• Work with the marketing team on sales campaigns and follow up on generated leads.
• Conduct market research to find new clients and business opportunities.
• Expand industry network to boost brand visibility and reach.
• Analyze sales data to find areas for improvement and boost performance.
• Maintain ethical standards in all sales activities and client interactions.
• Prepare regular sales reports to track progress against targets and goals.

Job Descriptions

• Minimum Diploma in any discipline
• Passionate about training, certification, skill development, and lifelong learning.
• Strong communication and interpersonal skills, able to connect and engage effectively with clients.
• Highly motivated, sales-focused, and strategically driven, with a proven history of meeting or exceeding quotas.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

(Tuas South) - (transport provided at j cube at 7:50am, start work at 8.30am)

Highlights:

• US Manufacturing MNC
• Warehouse Management & Minimal supervision is essential
• Basic + AWS
• Tuas South - (transport provided at j cube at 7:50am, start work at 8.30am)
• Manufacturing background is a plus

Responsibilities:

• Perform order fulfilment including order entry, order tracking and follow up on billings.
• Liaise with forwarders and third party logistics providers.
• Close coordination / follow up on incoming & outgoing shipments / delivery with suppliers, forwarders & internal / external customers.
• Provide general administrative duties such as data entry, filing, generate reports and documentation.
• Provide administrative support duties.
• Handle incoming calls and attend to visitors.
• Handle daily in-coming & out-going mail / faxes, and to coordinate on delivery, collection and receiving.
• Warehouse management.
• Generate Non-Stock Purchase Order.
• Undertake any ad-hoc duties from time to time.

Requirement

• Minimum GCE “A” level or equivalent.
• Minimum 2 years experiences in logistics field.
• Able to multi-task and work with minimal supervision is essential
• Demonstrate Initiative, flexibility, energy and a strong work ethic
• Be time managed, organized and demonstrate high levels of attention to detail
• Sound working knowledge in MS office applications

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Suitable for experienced phlebotomists who are looking to upgrade their skill set with experience in clinical administrative work and career progression to managerial/executive position.

We are a modern, refreshing, Family & Children's clinic. We are currently on the look out for phlebotomists with experience in infant and children venepuncture to join our team! Do drop us a message if you are keen or if you know of someone who is looking for a workplace with a happy and easy-going work environment with opportunities to expand your skill set with career progression.

Requirements:

• Relevant Phlebotomy certification.
• Minimum 1 years’ experience with infant/ children venepuncture.
• Conversant in English and one other language.
• Comfortable and enjoys dealing with children and families.

Job Scope:

• Supporting frontline counter duties.
• Assisting with billing and claim submissions
• Venepuncture to be done for paediatric and adult patients

Please fill up the application form at the link below!

Application form: https://forms.gle/UpWJxGKrzgxSKyp58

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

We’re seeking a proactive digital marketing executive to collaborate with internal teams, and effectively communicate with clients. Your expertise will help enhance lead generation, brand engagement and conversions across digital channels. We’re passionate about all things digital and expect that you will be too.

You take ownership of the campaigns you run and love to drive meaningful metrics to the next level. Armed with strong knowledge in analytics mechanisms, you are adept at identifying both issues and opportunities, deploying optimizations to continually better each campaign.

You have a keen eye for details, excellent communication skills, and have at least 1 year of relevant experience in digital marketing. You thrive on collaboration, demonstrate proactivity and leadership, manage your time and priorities with ease, enjoy learning new things, and can execute to a very high standard.

• Collaborate with writers, designers, developers, and other relevant members to ensure timely delivery of high-quality digital content
• Effectively communicate with clients by providing updates on project timelines and addressing concerns promptly.
• Use project management tools to organize tasks, track progress, and ensure smooth project execution. Collaborating with team members to address bottlenecks and enhance efficiency.
• Conduct quality checks, ensure content meets quality standards, aligns with client expectations, and adheres to brand guidelines.
• Provide timely reporting, for client’s campaigns. prepare and handle reporting/data analysis & identify growth opportunities.
• Finding opportunities for renewals, upsell and cross-sells.

Requirements:

• 1 years of agency experience in managing campaigns across multiple industries and market segments, with SEO fundamental knowledge
• Competent in Google Analytics, Google Search Console and popular research Tools such as AHREFS, SimilarWeb, SEMrush
• Detail-oriented and committed to excellence, you take pride in delivering high-quality work and value craftsmanship in everything you do.
• Excellent writing, communication, and presentation skills
• Good project management skills with experience in resource planning and timeline management.
• (Bonus) Client servicing role in prior career
• (Bonus) Experience with Content Management Systems (Wordpress / Drupal / Wix)

Culture:

Pixel Mechanics is a Digital-first, people focused agency in Singapore. We are passionate to bring about intelligent digital products, engaging experiences, and outstanding results for amazing clients around the world. Our company culture is one of passion, empowerment, and action over talk. We are pragmatic, business savvy that equates to fun and hardwork. There are no passengers at Pixel Mechanics, our team is jam-packed with industry-leading specialists spanning the digital spectrum.

Job Purpose:

• Hands-on experience with knowledge of full spectrum of accounts
• Efficiently undertake a range of duties related to the accounting/bookkeeping/treasury function of the business.

Key responsibilities:

1) Perform full spectrum of Accounts Payable, Accounts Receivable and fixed asset function for several legal entities including invoice posting

2) Ensure all disbursements for vendor invoice and staff claims are processed timely and accurately and comply to policies and regulations

3) Work closely with other functions to proactively manage and resolve payment and receivable issues effectively and efficiently

4) Cash management including funding requirement and managing cashflow

5) Prepare month-end reconciliations and journals

6) Assist Snr Accounts Executive in month end closing

7) Assist in-country compliance with government regulations including external audits and tax returns

8) Any other ad-hoc tasks from management

Requirements:

a) Accountancy in Diploma/Degree or equivalent certificate

b) At least 2 years of general accounting experience is advantageous

c) Has prior working experience with China accounts will be preferred.

d) Knowledge of VAT/GST and withholding tax is advantageous

e) SAP Business one experience will be advantage.

f) Knowledge of Microsoft Office. Computer literate with the ability to learn new software applications.

g) Positive working attitude with a high level of initiative

h) Good interpersonal and communication skill

i) Meticulous, able to work independently as well as in a team

j) Work requires willingness to work a flexible schedule.

4) Senior HR Excecutive

• Full spectrum of HR duties including payroll for 55 headcounts
• Monthly daily attendance sheet/KPI /payroll report to be given to the Group HR Mgr in China's Office
• CPF Contributions
• FWL Contributions
• Familiar with MOM website for WPOL and EPOL application/issuance/cancellation of WP/EP
• Maintainence of Worker's confidential information including Bank Account
• Prepare monthly payroll and pass to Accountant for processing
• Monitoring of all staff AL/MC/Childcare/NS Leaves/Maternity Leaves
• Follow up with One NS for NS Claim or Child care leaves for any outstanding claims
• Employees' Insurance including Medical/WICA /Motor insurance renewals
• In charge of 1 Store Executive/1 HR Admin/ 1 Bus Driver
• Arrangement of Bus Driver schedule for pick up and drop off of workers
• Arrangement of apprpriate courses for workers to attend
• Minimum Diploma in HR Studies
• Minimum 3 years HR experience handling payrolls
• Willing to work in Tuas Area (Company Tpt will be provided)

Car Dealer/Car Finance in Sin Ming requires Human Resource Executive

Job Highlights

Competitive Compensation and Benefit Package

Group Hospitalisation, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

Brand new office with an amazing team culture

A supportive collaborative team

Job Description:

Provide administrative and clerical support to the HR Manager

Responsible for recruitment and selection; post job advertisements on job portals, liaise with recruitment agencies and collaborate -with institutions to fulfil manpower requirements

Expand on new channels to increase leads and improve quality of potential candidates

Screen / review resumes and applications, conduct interviews and coordinate interview arrangements for hiring managers

Responsible for work pass related matters; applications, renewals, cancellations etc

Learning and Development, Planning Training Plan for all staff

Prepare letter of appointment, confirmation, termination, warning, salary revision etc

Maintain and ensure proper records of new hires and resignations

Maintain and ensure proper records of leave administration

Maintain staff uniform inventory

Maintain proper insurance records and ensure timely renewals

Manage tax clearance, government paid leave and NS make-up pay claims

Conduct employee orientation

Any other ad-hoc projects/tasks delegated

Working Hours:

Monday to Friday- 0845am-0545pm

Alternate Saurdays- 0845am- 1245pm

5.25 days work week (alternate Sat off)

Pay range $2500 onwards

Job Requirements:

Degree or Diploma in Human Resource or equivalent

Minimum 3 years of experience in Human Resource administration and recruitment

Able to work under pressure and efficiently in a fast paced environment

Excellent oral, written and interpersonal communication skills

Self-starter, good time management, and effective communication skills

Meticulous with work and tracking of hiring

Adapt at dealing with and engaging people at all levels

Proficient in MS office, outlook

Job Benefits:

Competitive salary

Annual, Birthday and Marriage leave

Dental Claim

Daily lunch provided

Health insurance upon confirmation

Annual bonus (depending on performance)

Staff rate for car rental and trading of cars

Provision of usage of car (depending on performance)

A casual work environment and a fun-loving team

Involved in full spectrum HR ranging from recruitment, onboarding, training & development, performance management, employee engagement and welfare.

Job Scope:

1. Input up-to-date research findings and prospect data into database.
2. Conduct simple research on prospective donors using public sources to help identify new individuals and corporates who could donate, and to help compile profiles to prepare fundraisers.
3. Compile and update donation and fund related information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects and donors.

Working Arrangement:

Working Hours:

Location: Nanyang Avenue

Salary: $2000-$2800/Month

Contract Duration: 6 Months (renewable subject to performance)

Requirements:

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel and Word.
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility.

EA License No.: 96C4864

Reg. No.: R22110485

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join Us at the upcoming ✨MCI Career Fair✨ on 29 November, 10am – 4pm at Kampung Admiralty‼ Discover