Total 20,888 Others/Any audit officer job vacancies in Singapore

The Concert Operations Officer assists in all concert operation and production matters including set ups and strikes, executing stage moves, logistics moves and maintenance of equipment, furniture and instruments. The Concert Operation Officer reports to the Production Manager/Stage Manager.

RESPONSIBILITIES

• Set up stage, equipment, furniture, instruments, backstage logistic supplies in preparation for rehearsals, recordings and performances
• Execute stage moves (furniture, equipment and instruments) during rehearsals, recordings and performances
• Pack down equipment, furniture, instruments and backstage logistic supplies after rehearsals, recordings and performances
• Arrange and coordinate logistics moves to/from different venues for rehearsals, recordings and performances
• Support any front/back-of-house activities
• Conduct maintenance/repair of stage furniture/equipment and instruments
• Operate basic sound, lighting, AV system for auxiliary events
• Assist the Stage Management team in preparation of technical riders and stage plans (as required)
• Perform other duties as required by the Company

REQUIREMENTS

• Minimum Higher Nitec with experience in technical production, events, or MICE.
• Able to work nights/weekends/public holidays when needed
• Need to be able to commit to overtime work as required (overtime payable)
• A good attitude and ability to work both independently and well in a team
• Basic computing skills/familiar with Microsoft Office Suite
• Technical theatre, electrical or audio-visual knowledge is an advantage
• An interest in live (classical) music is a plus
• Applicant should be fit as job is physically demanding

Please provide a comprehensive resume and cover letter with current and expected salaries.

We regret that only shortlisted applicants will be notified.

Responsibilities

• Provide overall HR administration support to the HR team
• Responsible for work pass application, renewal and cancellation for foreigner employees
• In-charge of end-to-end employment cycle from on-boarding to off-boarding processes
• Processing of staff claims and statutory claims and submit for approval
• Checking of payroll data and entries and prepare reports for payroll vendor to process
• Working with respective vendors on tax and payroll activities
• Maintain and update employee record in HRIS system
• In-charge of HR system implementation/ enhancement and project management
• Responsible for employee engagement function by organizing company events and activities
• Provide overall HR administration support to the team
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Human Resources Management/ Business Management or equivalent
• At least 3 - 5 years of HR Generalist experience
• Proficiency in using Microsoft Excel (VLOOKUP and Pivot tables) will highly preferred
• Able to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an IT Officer to assists the Manager in ensuring the smooth functioning of the Information Technology Department.

• Assists in establishing hardware maintenance programs and procedures in case of system interruptions.
• Assists in ensuring security of data storage and protection.
• Oversees maintenance and handling of equipment used.
• Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.
• Provides End Users with training and support.
• Prepare updated training materials
• Conducts employee training & schedules periodic review of department duties.
• Perform other duties as may be required by management from time to time.

Requirements:

• Diploma in Computer Science / Diploma in Computer Engineering or related fields
• 1-2 years working experience in a similar capacity in a hotel environment
• Displays initiative
• Customer oriented / created
• Acute attention to details

>>>> Only Singaporean / Resident will be consider. NO quota for work pass sponsor

Working Hours: Mon-Fri 9am-6pm

Working Location: Near Jurong East MRT

Industry: Trading

Contract: 1 Year

Responsibilities:

Compiling documents for Accounts Settlement & payment request, issuing accounting note, preparing SOA, settlement filling.
Check through sales and purchase contracts.
Ensure completeness of deal entry matching against signed contracts for physical trade.
Perform validation of the trades done against trade recaps.
Recognize Incoming payments from clients swiftly and clear pending queues.
Handles front and middle office enquiries on all incoming monies matter.
Liaise with counterparties to verify payments.
Other ad-hoc duties as and when assign by management

Requirements

Diploma in Accounting/ Finance
Min 1 year experience in finance and accounting space of a commodity trading house.
Proficient in Microsoft Excel
Good communication skills in both English and Mandarin as need to liaise with Mandarin speaking counterpart.
Detailed, meticulous and able to work well in a fast pace environment.
Ability to collaborate with cross-functional, interdisciplinary teams to achieve tasks under tight schedule.
Strong sense of responsibility with strong analytical and organizational skills.

To Apply:

Please attach your resume in WORD with the following information :

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Resident Technical Officer

Roles & Responsibilities:

• You are to carry out construction supervision of construction works as required under the BCA regulations
• You are to ensure that the design documentation is safely & accurately implemented on site
• You are responsible for the co-ordination of work on site and ensure construction safety
• You will undertake any other related duties as instructed by the Project Managers

Requirements

• Diploma/Degree in Civil Engineering or equivalent from Singapore or other tertiary institutions
• National Certificate on Construction Supervision from BCA or equivalent preferred
• Possess at least 10 years of construction site experience
• Registered as Resident Technical Officer accredited by IES/ACES
• Proficient in MS Word and Excel
• Proficient in Primavera Project Planning Tool
• Familiar in Primavera Project Planning Tool
• Familiar with local codes & regulations
• Good communications and interpersonal skills

Interested applicants are invited to submit your updated resume, stating current/expected salaries to: [email protected]

We regret to inform that only short-listed candidates will be notified.

Responsibilities:

• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform other public relations tasks assigned by management.
• Perform site inspections, and handle public concerns and issues.

Requirements

• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast paced environment

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No.: 13C6305

Registration No.:R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Overseeing the financial planning processes, including budgeting and mid-term planning, for the company.
• Assuming full responsibility for reporting to Headquarters, disclosure for the Tokyo stock market, and handling all responsibilities for tax filing, including Indian VAT and transfer pricing.
• Conducting risk management through the analysis of company liabilities and investments, formulating investment strategies while considering cash and liquidity risks, overseeing and evaluating the organization's capital structure, and managing fundraising plans. Ensuring appropriate cash flow and working capital for operational needs and maintaining positive relationships with banks.
• Handling the restructure of the company and overseeing the setup of the IT system of the company.

Requirements:

• Degree in Finance or Accountancy.
• Having an MBA, CPA, or CFA qualification will be advantageous.
• Comprehensive understanding of corporate financial law, risk management practices, data analysis and forecasting methods.
• Proficient in Power BI and MS Dynamics

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

The ideal candidate should have the following essential attributes:

• be highly numerate with an ability to interpret and analyse financial data.
• possess sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• have strong interpersonal, written and verbal communication skills. The ability to read and interpret technical standards and routine commercial contracts is essential.
• possess a keen enthusiasm for learning and professional development.
• be able to work both independently and as part of a team.

In this role, the candidate is required to:

• perform audits relating to a portfolio of companies across a broad spectrum of industries.
• be responsible for the planning, execution and documentation of audit fieldwork.
• follow up on audit findings independently.

The ideal candidate should have the following qualifications and experience:

• ACCA or accounting degree qualification which is recognised by ISCA, or have the Chartered Accountant of Singapore qualification.
• a minimum of 1 year relevant experience for associate level.
• a working knowledge of Caseware audit software and proficiency in MS Excel would be added advantages.

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.

• Purchase of office equipment and supplies

• Set up an efficient and reliable purchasing system.

• Sourcing for honest and reliable supplies to establish long term business relationships.

• Reviewing of company’s purchasing requirements regularly

• Inventory control and management

• To liaise and negotiate with suppliers for best deal

• Prepare Budget and price control.

• Warehouse operations (raw materials)

• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.

• Providing general administrative and quality management support.

• Follow QESH-MS Work Procedures and SOP.

Job Requirement

• ITE, N-Level, O level or Diploma in Logistic and Supply chain management or equivalent

• Familiar with SAP system will be highly advantageous

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide full support to the team
• Handling the day to day operational activities
• Monitors and takes charge of general workers time sheet and job arrangements
• Leads a team of workers to perform sounding, sampling for operations
• Any other ad-hoc duties assigned

Requirements:

• “A” Levels / Nitec / Diploma
• Marine background / Marine surveyor welcome
• Computing and data entry skills
• Able to multi-task and work independently and in a team
• Team player with good analytical and communication skills, able to work independently with little supervision
• Able to work on rotating shifts (depends on schedule planned by department – public holiday, weekends and night shift included)

Working Day: Mon to Fri 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

1 Year contract role

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 to 3 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Electrical) who shall report to the Senior Engineer/ Engineer/ (Electrical Maintenance) and be responsible for supporting him in the maintenance of Electrical systems of the power station/plants. The Technical Officer shall support Electrical team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages
• Maintain and control all records as required
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electrical Engineering
• Minimum 2 years’ Electrical maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

We are looking for Assistant IT Project Manager / IT Project Management Officer (PMO) / IT Project Coordinator

Skills:

• Excellent written and oral communications skills.

• Excellent in preparing presentation, Meeting minutes and hands on excel work

• Must have working Expereince in agile IT project

• Worked in Cross functional IT projects and Client vendor arrangements as vendor team.

•Have knowledge of JIRA, Confluence

Responsibilities:

• Record Keeping: Take accurate and comprehensive meeting minutes, documenting discussions, decisions, and action items.
• Preparation: Prepare meeting agendas and distribute them in advance. Ensure that participants have the necessary information and materials for the meeting.
• Coordination: Coordinate logistics for meetings, including scheduling, room reservations, and ensuring necessary resources are available.
• Communication: Communicate meeting details, changes, and follow-up actions to participants. Serve as a point of contact for meeting-related inquiries.

Organization: Maintain an organized and accessible record of meeting minutes, agendas, and related documents for reference.

Follow-Up: Track and follow up on action items and deadlines discussed during meetings, providing updates as needed.

Collaboration: Work closely with project managers, team leads, and other stakeholders to ensure effective meeting outcomes.

Customer Relation Officer - Retail / Chiropractic [3770]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description & Requirements

Job Highlights

• Our Values: Passion, Teamwork, Quality, Integrity, Clarity
• Ranked as Top Accounting Firm
• Nominated by HRM as Employer of Choice

Do you want to join a firm that is?

• An international audit, tax and business advisory firm with more than 100 offices worldwide
• Ranked as Top Accounting Firm in Singapore
• Nominated by HRM as Employer of Choice

We are excited to be awarded the 2020 Asia’s Top Influential Brands” and “2020 Asia’s Top Employers” by BRANDASIA!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place that people love to come to work every day. The awards are recognition to exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be sympathetic to the needs of our talented employees, especially during the covid-19 period in 2020!

Interested to adding to our culture?

Good news! We are hiring!

1. JOB DESCRIPTION

• Opportunity to audit listed companies (SGX, NASDAQ, ASX)
• Technology enabled audit using Data Analytics and Robotic Process Automation
• Sponsorship program for Chartered Accountant professional qualification with all major accounting bodies
• Secondment opportunities with PKF network firms

2. SKILLS

• Familiar with SSA and FRS
• Internal Controls
• Engagement management
• Team work

Duties

• Overall supervisor of EHS issues

• Work together with the consultants, the project team, and other relevant stakeholders.

• Offer guidance and guarantee that all of the Authority's mandated standards are met.

• Effectively oversee the safety team and coordinate the planning of all safety initiatives.

Requirements

• A degree or diploma in structural or civil engineering, or an equivalent
• A minimum of two years of applicable work experience in the construction sector
• Hold a current registration as a Workplace Safety and Health Officer (WSHO) with MOM.
• Self-reliant and capable of effective communication

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous