Total 65 Manager credit control executive job vacancies in Singapore

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

• Position : Credit Control/Debt Manager (Purchase Hire-Automotive/Consumer Finances)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Global MNC - Fortune 500
• Specialist function with APAC responsibilities

About Our Client

This company designs and manufactures a wide range of products used in various industries, including aerospace, industrial automation, and transportation. The company focuses on providing innovative solutions that improve efficiency, reliability, and performance. With a strong global presence, the company is committed to sustainability, engineering excellence, and delivering value to its customers across diverse markets. They are now looking for a Regional Credit Manager to be part of the regional finance team.

Job Description

This role involves managing credit limits, creating and analyzing regional receivables reports, and supporting credit and collection efforts across selling locations. Key responsibilities include driving collections, mitigating risks, developing trade finance solutions to support corporate goals. You should stay informed on geopolitical factors affecting the portfolio, and fostering communication and collaboration across regions. Additionally, the position involves training credit teams and implementing business intelligence and automation tools to improve productivity.

The Successful Applicant

• The ideal candidate should have >7 years of relevant credit and trade finance experience with industrial MNCs.
• Good understanding of financial statements and credit risk analysis
• You have strong communication and presentation skills, with excellent working knowledge with Excel and PowerPoint
• A self-starter who is comfortable to work in a highly independent and lean team
• Working knowledge of PowerBI will be of advantage

What's on Offer

You will look forward to work with an established team with strong team culture.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-112024-6598546

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

JOB SUMMARY

• We are seeking a passionate and innovative developer to join our team, focusing on projects supporting financial reporting, calculating reserves and produce independent valuations. This role is ideal for a candidate with a strong experience in building products with a keen interest in working within the financial domain.

RESPONSIBILITIES

• Work with the business teams to understand their requirements.
• Design and implement solutions to automate and optimize financial reporting
• Design and implement solutions to calculate adjustments and reserves
• Design and implement solutions to calculate independent valuations
• Document the related IT policies and procedures.
• Undertake continuous improvement of the current systems and infrastructure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Valuation Methodology Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Valuation Methodology team
• Front Office
• Modelling & Analytics Group
• Model Validation group
• Other IT Teams

Our Ideal Candidate

• 4+ years experience in python, (django, flask)
• Bachelor of Computer Science or Computer Engineering
• Business Communication

Role Specific Technical Competencies

• Python (e.g. Django, Flask)
• Javascript (e.g. Angular, React, Node)
• Development Tools (IDE, GIT)
• Databases / SQL
• Functional programming (Haskell, Scala etc)
• Software Architecture and Design Concepts
• Financial products, market data, derivatives

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Work Location: Tuas Biomedical Park

Responsibilities:

Responsible for routine operation of QC lab, including but not limited to:

• Manage the routine operation of QC team to ensure the business delivery at the right quality, cost and speed.
• Management several sub-teams like product testing group, and microbial group
• Lead the team to comply with internal requirements in all aspects via end-to-end quality control system oversight
• Ensure all the activities in QC team performed with compliance of cGMP, data integrity and EHS requirement
• Provide support and technical directions for any technical/experiment work required during investigation and definition of corrective and preventive actions
• Oversight of the training, evaluation and management of the staff in QC lab. Coaching, developing and supporting them in reaching their full potential
• Responsible for the GMP audit from regulatory authorities and clients. Reply to audit reports and create CAPAs

Qualifications:

• Bachelor's degree or above in pharmacy, chemistry, biochemistry, analytical chemistry or other related disciplines
• Minimum 7 years of experience in biotech or biopharma industry
• A good understanding of the overall view of the drug development process
• A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset
• Comprehensive knowledge of FDA, EMA, NMPA, ICH, WHO technical guidelines, and USP, Eur.P, ChP pharmacopoeias
• Comprehensive knowledge of IND/IMPD, NDA, and ANDA filing

JOB SUMMARY

• The job holder will be required to perform an independent validation of credit risk, treasury and marketing models that are being used for various purposes across the bank.
• Validation tasks include qualitative and quantitative review of various model components and then complete the validation report. Assessment of the model components against relevant regulatory requirements (such as EBA IRRBB, Credit IRB, IFRS9 or ICAAP) will also be required. The job holder will need to have strong hands on / technical experience in quantitative / risk modelling and/or model validation.

RESPONSIBILITIES

• Perform an independent validation of new and existing credit risk, treasury and marketing models.
• Qualitative review of model development process including underlying assumptions & theoretical basis, including assessment of model components against relevant regulatory requirements
• Quantitative assessment of model performance via data evaluation and statistical testing.
• Documentation of validation findings and communication of results to senior management and presentation to relevant committees.
• Manage relationship with stakeholders on model issues, achieving suitable resolutions.
• Manage and complete the model validation from end to end, meeting the planned timelines and required standards.
• Supervise junior members of GMV team
• Recommend improvements in the models
• Review regulatory requirements and industry practice such as EBA IRRBB, Credit IRB and IFRS9 rules.
• Assist Head of Model Validation in addressing concerns or questions relating to the models.

Processes

• Perform an independent validation of new and existing credit risk, treasury and marketing models.
• Qualitative review of model development process including underlying assumptions & theoretical basis, including assessment of model components against relevant regulatory requirements
• Quantitative assessment of model performance via data evaluation and statistical testing.
• Documentation of validation findings and communication of results to senior management and presentation to relevant committees.
• Manage relationship with stakeholders on model issues, achieving suitable resolutions.
• Manage and complete the model validation from end to end, meeting the planned timelines and required standards.

People & Talent

• Provide technical support and guidance to junior members of GMV team
• Maintain productive and positive relationship with stakeholders

Governance

• Submission of model validation reports to relevant Model Assessment Committee
• Attend Credit Model Assessment where the report is being presented for approval

Risk Management

• Review regulatory requirements and industry practice such as EBA IRRBB, Credit IRB and IFRS9 rules.
• Assist Head of Model Validation in addressing concerns or questions relating to the models.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Risk Analytics
• Group Treasury
• WRB Digital Lending & Marketing
• CIB Business
• Country Risk Teams
• Group Internal Audit
• External Audit
• Regulators – HKMA, PRA, FSS etc.
• Model Risk Management
• Group Operational Risk

Qualification

• Graduate level (or equivalent) qualifications in statistics, banking, finance, econometrics, mathematics or related quant field.
• 4+ years of hands on experience in quantitative modelling and/or model validation with focus on credit risk models, marketing models and treasury models
• Extensive knowledge of model-related regulations and model applications including IRRBB, IRB and IFRS9 and general model risk management such as PRA SS 1/23
• Extensive knowledge of credit risk portfolio management, liquidity risk and applications of models for marketing and recommendation systems
• Ability to manage a project end to end, strong project management skill set
• Solid programming skill such as Matlab, SAS, R or Python with hands on experience in credit risk modelling

Role Specific Technical Competencies

• Quantitative Modelling
• Solid R/ Python Coding / Computer Programming
• Understand Model Risk Management Framework
• Project Management
• Stakeholder Engagement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The Unsecured CRM Head for Singapore at Standard Chartered Bank is responsible for the oversight of financial and non-financial risks related to the CCPL credit portfolios as well as managing the credit risk profile of the CCPL portfolio in Singapore, while supporting business growth objectives. This is a key role within the senior leadership of Standard Chartered Bank that reports directly to the Country Credit Head, SG. The role is based in Singapore, which is the location of Standard Chartered’s finance hub in ASEAN and requires broad experience of banking and lending across consumer segments.

Key Responsibilities

Strategy

• Develop and maintain the credit policies to ensure the consistency with the overall risk appetite of the Unsecured WRB business (Credit Cards and Personal Loans).
• Provide insightful and robust analysis to facilitate credit policy and risk appetite discussions and decision making in the credit risk governance and management meetings.
• Maintenance of the Credit Portfolio management actions (including underwriting standards) for Unsecured products (Credit Cards and Personal Loans) to ensure that it’s aligned to the agreed risk appetite, reflects the key risk characteristics of the portfolio, and enables effective controls.
• Supervision the implementation and enforcement of the credit policies and risk control procedures for consistent applications
• Presentation of the unsecured portfolio with robust and insightful analysis in portfolio review meetings to facilitate risk reward trade off discussions and decisions.
• Conduct periodic review on CCPL portfolio to ensure optimal decision-making.
• Strategic initiatives via CET to explore new opportunities and challenge the effectiveness of existing policies.
• To support smooth implementation of credit polices to ensure effective execution.
• Lead regulatory risk assurance unit to ensure compliance for MAS 635 and other regulations concerning unsecured lending in Singapore

Business

• Development, implementation and execution of policies and strategies for effective portfolio management.
• Proactively manage the portfolio credit risk profile within agreed risk appetite. Reduce volatility by prompt escalation of potential risks / issues to safeguard a largely “surprise free” and well managed book.
• Understand sensitivities to key risk drivers and potential stress impact on the portfolio. Monitor external factors such as state of the economy, regulatory environment and other emerging risk trends. Ensure that Portfolio Standards evolve appropriately to proactively manage changes in external environment, strategy and/or risk appetite.
• Monitor, review and control risk profiles (e.g. risk grade migration, risk concentration, RWA) to ensure that portfolio shape is in line with strategy.
• Perform in-depth portfolio analysis on identified business issues.
• Conduct program tracking to ensure continuous validation of credit policies for essential program rollouts.
• Contribute to design of credit process around portfolio activation/ intervention and drive automation to improve the efficiency and effectiveness of portfolio management process.
• Continuously improve the way we work by driving cost effectiveness and automation of credit processes.
• Lead Regulatory Risk assurance unit to ensure compliance for MAS 635 /Other regulations concerning portfolio management. Identification of breaches and closure of regulatory breaches to be managed by unit.

Processes

• To exercise Process Ownership for the following processes –
• Compliance with CBS standards for Online enquiry and Bureau Scrub Process. Partner with technology and other functions to implement any enhancements.
• Develop comprehensive bureau policy as per regulatory and group guidelines
• Ensure QA and other controls for Bureau Enquiry and Scrub process.
• Monitor usage of bureau expense against the contractual obligation.
• Ensure effective management of operational risks within the Function and compliance with applicable internal policies, and external laws and regulations.
• Continuously improve the operational efficiency and effectiveness of risk management processes.

People & Talent

• Continue to strengthen Singapore CCPL CRM team organization structure and build resilience. Identification and growth talent for backups (1-Down). Continue to build talent pipeline across levels while ensuring diversity and inclusive culture.
• Identify training and development opportunities for the team and enhance team job experience i.e., job rotation, swap, short term assignment, task force and etc.
• Support diversity & inclusion and continue to cultivate leaders in WRB Risk team.
• Lead the teams to achieve outcomes set out in the Bank’s Conduct Principles.
• Ensure the provision of ongoing training and development of the CCPL Risk function's people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles.
• Lead through example and build the appropriate culture and values within the CCPL Risk function and across the wider organization.

Risk Management

• To exercise Process Ownership for the following processes –
• Portfolio Management – Unsecured products (Credit Cards and Personal Loans)
• Support CAD & CET Credit Programs Development, Formulation, Approval and Implementation.
• To ensure risks of processing failure are being actively controlled end-to-end.
• Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and KYC.
• Participate in and / or support the Bank's effort in combating money-laundering activities.
• Ensure compliance with local regulations and group policies.
• Ensure compliance to the operational Risk Framework including the effective application of risk toolkit eg. KPIs/KRIs, CSTs and reporting.
• Ensure material risk exposures and related issues are reported to the responsible governance committees and to Group and business level committees as appropriate.

Governance

• MAS Regulatory Compliance
• Adhere to Responsible Financing Regulations
• Adhere to Group Policies and Standards
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Unsecured Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• PM&F / SCMAC
• Collections
• WRB Business
• Credit Initiation and FRMU
• Compliance
• Operations
• Group Risk
• CCH Singapore
• EXCO
• GIA

Other Responsibilities

• Embed Here for good and Group’s brand and values in SG Unsecured CRM.
• Perform other responsibilities assigned under Group, Country, Business or functional policies and procedures.

Skills and Experience

Our Ideal Candidate

• 12+ years of experience in Credit Risk Management, Analytics and Risk framework.
• Bachelor’s university degree, preferably in a Quantitative Discipline
• Good knowledge of banking practice, financial markets, Basel III and Retail Banking lending products.
• Strong analytical skills and ability to make independent decisions with a strong sense of empowerment and influencing skills to command the respect of a cross functional set of professionals at senior level (internal and external).
• Proven leadership skills.
• Languages - Excellent communication skills – written and oral

Role Specific Technical Competencies

• Risk – Retail Credit
• Risk – Collections
• Risk – Manage Change
• Risk – Operational Risk
• Risk – Manage People
• Risk – Communication and Influencing Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Oversee inventory planning, stock replenishment, and transfers to maintain optimal inventory levels.
• Analyze and report on inventory trends, turnover rates, and stock discrepancies.
• Develop and implement strategies to minimize excess inventory and reduce stockout risks.
• Collaborate with procurement and logistics teams to ensure timely and accurate deliveries.
• Lead periodic stock counts and audits to reconcile physical and system inventory.
• Review and improve processes for efficient stock movement and management.
• Implement best practices in inventory control aligned with supply chain standards.
• Monitor KPIs and manage inventory budgets to ensure cost-effectiveness.
• Provide training and leadership to the inventory team, ensuring adherence to procedures and system updates.

Requirements:

• Bachelor’s degree with at least 8 years in retail supply chain management and 3 years in a management role.
• Expertise in inventory management systems (WMS/ERP) and data analysis.
• Strong organizational and problem-solving skills.

You may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Pan Hong (Reg No. R2094728)

Job duties:

• Creating strategic business development plans to hit sales target for selling Direct Drive Rotary Motors, Linear Motors, and other motion control components
• Hunting for new customers and gathering market insight
• Understanding client needs and able to create presentations with strong product knowledge
• Making deals with customers and ensuring alignment with company plan
• Making proposals and product demonstrations to clients
• Coordinating with all related stakeholders to improve components offering & good sales strategies
• Degree in any field
• Strong business development experience and knowledge for motion control technologies

Basic Salary up to $9000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

We are hiring for an established fintech platform that provides P2P financing to SMEs in non-bank financing options, including direct lending to borrowers & private credit for investors. Licensed by the country they operate in, our clients fintech platform provides secure, transparent lending solutions, empowering businesses and investors to achieve their financial goals.

These alternative sources of financing offer SMEs greater flexibility, faster decision-making processes, and tailored financing solutions that align with their unique business needs, while at the same time providing a differentiated asset class for investors.

The ideal candidate will have a strong entrepreneurial mindset, robust knowledge of SME lending, and a well-established business network within the financial services sector. This role requires strategic leadership, a deep understanding of alternative lending, and proven experience in engaging professional and high-net-worth investors.

Responsibilities:

Strategic Execution:

· Drive and execute the company's strategic growth plans, aligning with regional goals.

Operational Oversight:

· Coordinate with the Malaysia team to ensure operational excellence and seamless support for the Singapore office.

Business Development Leadership:

· Build and lead a high-performing business development team to achieve growth targets.

Cross-Functional Collaboration:

· Partner with product, technology, and process improvement teams to enhance platform efficiency and user experience.

Stakeholder Management:

· Establish and nurture relationships with investors, regulatory authorities, and strategic partners to foster a strong ecosystem.

Market Analysis:

· Track industry trends, competitors, and regulatory shifts to proactively identify opportunities and manage risks.

What it takes to be succesful:

Leadership Experience:

Proven track record in managerial roles, demonstrating strategic planning and execution skills to drive business growth.

Lending & Risk Knowledge: Strong understanding of lending principles, risk management, compliance, and regulatory frameworks.

Industry Network: Established connections within financial services or the alternative lending space (preferred).

Tech-Savvy Approach: Ability to understand IT systems and leverage technology to optimize operational efficiency and differentiation.

Entrepreneurial Mindset: Hands-on approach with the flexibility to manage all aspects of the business when needed.

Analytical & Problem-Solving Skills: Strategic thinker with an innovative approach to overcoming challenges.

Communication & Interpersonal Skills: Effective communicator with excellent negotiation skills to engage stakeholders at all levels, including regulators.

Educational Background: Bachelor’s degree in business administration or related field, or relevant experience in financial services (preferred).

This role offers a unique opportunity to shape the growth of a pioneering fintech platform in SME finance.

License No.22S1076 | EA Reg.: R23112037

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

Working Location:Tai Seng
Working Hours: 8am - 6pm
Working Days:5days
Salary Range:$7,000 – $8,500

The Manager (Inventory) responsible in managing the inventory control to ensure inventory level is optimized and inventory targets are achieved.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.
• Locate and reconcile any inventory discrepancies.
• Responsible to ensure overall cost effective and efficient methods of stock movement.
• Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.
• Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.
• Perform any other duties as assigned by Superior.
  
  QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES
  EDUCATION AND EXPERIENCE
• Bachelor’s degree or equivalent.
• Proven track record with at least 8 years’ experience in retail supply chain management.
• At least 3 years of management experience in retail chain stores.
• Experience in WMS ERP system.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Company located at Chinatown

• Walking distance from Chinatown MRT

• Working hours: Monday – Friday (9:30am – 6.30pm)

• Well Established Wealth Management Company

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Assess the creditworthiness of SMEs or Individuals in applying for loans or credit by analysing financial statements, credit reports, and other relevant data.
• Evaluate the potential risks associated with extending credit to customers or counterparties, considering factors such as their payment history, financial stability, industry trends, and economic conditions.
• Develop and implement credit risk policies and procedures to ensure consistent and effective risk management practices across the organization.
• Develop or utilize credit scoring models to quantify credit risk and make informed lending decisions.
• Monitor and manage the organization's credit portfolio, including identifying emerging risks, assessing portfolio performance, and implementing strategies to mitigate risk.
• Ensure compliance with relevant regulations and guidelines governing credit risk management, such as Basel III requirements or local regulatory standards.
• Communicate credit risk assessments and recommendations to senior management, stakeholders, and relevant departments within the organization.
• Make credit decisions, including approving or rejecting credit applications, setting credit limits, and negotiating terms and conditions of credit agreements.

Requirement

• Diploma / Degree in Business Studies, Finance, Banking, Economics Commerce, or any other relevant education
• 6 - 8 years of relevant working experience in credit risk analysis / underwriting

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working Location:Tai Seng
Working Hours: 8am - 6pm
Working Days:5days
Salary Range:$7,000 – $8,500

The Manager (Inventory) responsible in managing the inventory control to ensure inventory level is optimized and inventory targets are achieved.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.
• Locate and reconcile any inventory discrepancies.
• Responsible to ensure overall cost effective and efficient methods of stock movement.
• Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.
• Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.
• Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES
EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• Proven track record with at least 8 years’ experience in retail supply chain management.
• At least 3 years of management experience in retail chain stores.
• Experience in WMS ERP system.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Descrption

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Job Overview:
We are seeking a dedicated and results-driven Sales Manager for a direct, full-time position with our client. The role involves a strong focus on client servicing and sales activities, aiming to enhance customer satisfaction while achieving business targets.

Key Responsibilities:

• Provide excellent client servicing by addressing customer needs and inquiries promptly.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction.
• Identify sales opportunities and actively promote products and services to clients.
• Assist in managing and growing client accounts, ensuring retention and satisfaction.
• Handle client issues, inquiries, and requests in a professional and timely manner.
• Collaborate with internal teams to ensure seamless service delivery and follow-up.
• Achieve sales targets and contribute to the overall business growth of the organization.

Required Experience & Skills:

• Proven experience in client servicing or sales, preferably in a service-oriented environment.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Goal-oriented with a focus on meeting sales targets and driving results.
• Ability to manage client relationships and resolve issues effectively.
• Strong organizational skills and attention to detail.
• Self-motivated and able to work both independently and as part of a team.

How to Apply:
If you are passionate about client servicing and sales, and meet the qualifications above, we encourage you to apply.

Wyse Active Hub, located nect to Jurong East MRT station, is the newly opened Singapore's largest badminton facility. We are looking for a dynamic individual with a passion for badminton and event management, to join our new team, to oversee the seamless operation of events, from conception to completion. The Events Executive will work closely with internal teams, players, vendors, and stakeholders to deliver high-quality, memorable experiences for participants and audiences alike.

Key Responsibilities:

Event Planning & Coordination:

• Assist in the conceptualization and planning of events and tournaments.
• Coordinate logistics such as scheduling, venue preparation, and resource allocation.
• Liaise with clients, teams, and external partners to understand event requirements and expectations.
• Develop event timelines and ensure all stakeholders are aligned.
• Ensure all event activities adhere to timelines, objectives, and safety standards.

Vendor & Stakeholder Management:

• Liaise with external vendors, contractors, and suppliers for event materials, equipment, catering, and other requirements.
• Maintain strong relationships with key stakeholders including sponsors, participants, team members, and the public.
• Negotiate contracts with vendors and manage payments within the event budget.
• Ensure compliance with event contracts and agreements
  

On-Site Event Management:

• Supervise event setup, including equipment, signage, and participant coordination.
• Manage on-site operations, ensuring that event logistics run smoothly and address any issues that arise in real-time.
• Coordinate with security, hospitality, and customer service teams to ensure the event is safe, enjoyable, and runs smoothly.
• Oversee the event staff and volunteers to ensure a positive experience for all attendees

Marketing & Promotion Support:

• Support the marketing team in promoting events through digital and traditional channels.
• Assist in creating promotional content (posters, social media posts, etc.) to drive registration, attendance and engagement.
• Assist with participant registration, event branding, and media coverage.
  

Customer Service & Stakeholder Engagement:

• Serve as the main point of contact for event participants, attendees, and staff.
• Ensure a positive experience for all involved by responding to inquiries, resolving complaints, and offering solutions when necessary.
• Collect feedback from participants and stakeholders post-event to help improve future events.
  

Reporting & Administrative Support:

• Maintain event documentation, including contracts, schedules, and budgets.
• Prepare post-event reports, including analysis of success metrics, participant feedback, and financial performance.
• Ensure compliance with safety regulations, permits, and other legal requirements.
  

Job Description
Primary responsibilities include but not limited to:

• Responsible for driving sales revenues in targeted medical territories.
• Manage and acquire new medical accounts in various healthcare organizations.
• Build strong rapport with medical doctors and specialists.
• Implement and execute sales & marketing strategies to achieve sales targets.
• Provide clinical information and benefits of the designated portfolio to medical professionals.

Requirements:

• Degree in any discipline
• At least 3 years of working experience in pharmaceutical sales.
• Specifically specialized with Pediatrics, OBGYNs and Dermatology is a bonus.
• Driven and confident individuals.
• MUST POSSESS A VEHICLE.
• Attractive incentive plan will be made available to the successful candidate.
• Only Singaporean need to apply.
• Only shortlisted candidate will be informed.

Job Types: Full-time, Permanent

Pay: $4,000.00 - $5,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Free parking
• Health insurance
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's or equivalent (Preferred)

Work Location: In person

We are looking for candidates who have experience in the retail industry. Applicants must have work experiene in a convenience store, mini-mart or supermarket/hypermart and/or educational background in retail studies at ITE/Polytechnic level. Successful candidates will lead a team of cashiers and store assistants to manage our 7-Eleven stores which are located in the city area. These stores are walking distance from MRT stations.

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness